Your Challenge: Be the Main Point of Contact, Drive Front Desk Efficiency, and Guarantee an Excellent Guest Experience!
Ready to be the "face" of the hotel and the primary leader in guest satisfaction? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Guest Services Ambassador (GSA)!
This dynamic role requires you to conduct all front desk operations in an efficient, accurate, and thorough manner. You will work closely with other departments to ensure every guest enjoys an exceptional stay, embodying our value to "Bring the Energy."
As the GSA, you are the cornerstone of the guest journey, responsible for administrative accuracy, service excellence, and property safety.
Key Responsibilities Include:
Guest Relations: Provide an excellent guest experience by greeting guests warmly and offering assistance. Meet with and solicit comments from guests regularly to determine satisfaction. Respond to situations as they arise and manage guest conflict effectively.
Front Desk Coordination: Coordinate all front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Handle operational needs efficiently to ensure a seamless experience.
Safety & Compliance: Ensure safety of the building and occupants, contacting emergency services/law enforcement when needed. Be able to respond effectively and according to procedure in times of emergency. Inspect studios and public spaces daily according to company and brand standards.
Revenue Generation: Execute the lead management process and review Studio Inventory daily to maximize studio revenue. Maintain effective sales of ancillary offerings to maximize overall revenue.
You are key to the smooth running of the property, providing cross-functional support and maintaining a constant presence.
Property Support: Perform Laundry Duties (sorting, washing, drying, and folding company linen and terry, plus general cleaning of facilities).
Team Versatility: Cross-train on the duties of all non-management staff members and perform those duties as needed or requested by supervision.
Shift Commitment: GSAs are required to stay on site for their entire shift until relieved. A paid 30-minute meal break is provided in consideration; the break is to be taken as available.
Ready to step into this critical customer-facing role where your energy and efficiency drive guest satisfaction?
Ready to be the essential maintenance expert who keeps our extended stay hotels in top condition? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Maintenance Attendant!
This is a critical, hands-on role where you are directly responsible for the general and preventive maintenance of the facility, both inside and out. Your attention to detail ensures a flawless experience for our guests and supports our "We Are Inspired – Service" value every day. You are the frontline problem-solver who keeps our properties operating smoothly!
Essential Light & Preventive Maintenance: Perform all light and preventive maintenance of the facility interior and exterior, ensuring compliance with Value Place Brand Standards.
Plumbing & Electrical: Complete light plumbing (e.g., toilet repair, snaking, faucet repair) and light electrical tasks (e.g., changing an outlet or wall switch).
Studio Maintenance: Execute Studio Preventive Maintenance Programs (painting, caulking, janitorial work), including room preparation after a guest moves out, and identifying pest issues.
Grounds & Common Areas: Maintain and clean public spaces, including parking lot upkeep, and execute the Quarterly Preventative Maintenance Program.
Property Support & Cross-Training: Perform Laundry Duties (sorting, washing, and folding linen/terry, cleaning facilities). Cross-train and provide backup coverage for the duties of the Move-Out, Stay-Over, and Flex Attendants as needed.
Emergency Response: Be On-Call as needed. When responding to emergencies, the MA will clock in/out, and all time is considered working time.
Adherence to Standards: Perform all duties as assigned by supervision.
We believe in rewarding our associates for their hard work and dedication, fueled by our value, "We Grow By Giving."
Generous PTO & Travel Perks: Enjoy paid vacation days, paid holidays, and associate room discounts for your personal travel.
Comprehensive Healthcare: Multiple plan options are available, with SH picking up a generous amount of the cost.
Incentives & Recognition: Be generously rewarded for your contributions through incentives and our Rewardian program (rewarding points for tenure and extraordinary service). We reinforce our culture with fun annual surprise packages that celebrate our Core Values.
Growth & Training: We invest in you with comprehensive brand training for our properties to ensure your continued development.
If you possess a blend of hands-on skills, a strong Sense of Urgency, and an "All In" spirit, we want to hear from you!
Minimum Qualifications: The Non-Negotiables
Proven ability to perform basic electrical, plumbing, painting, and general maintenance tasks.
A strong commitment to safety, compliance, and guest satisfaction.
Excellent Dependability and Sense of Urgency in meeting deadlines and responding to calls.
Willingness to perform housekeeping and laundry duties as required.
Preferred Qualifications: The Bonus Points
Prior experience in a hotel, apartment, or extended stay maintenance role.
Experience with commercial cleaning equipment (e.g., carpet shampooing machines).
Ready to lead and own the success of a top-performing property? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next General Manager!
This is a dynamic, high-impact leadership role where you will be entrusted with full operational oversight of one of our extended stay hotels. You will be the crucial difference-maker, driving operational excellence, maintaining high standards, and fostering a winning culture for the long term. Your ability to create strategy, motivate teams, and make sound decisions will be key to your success in this visible role where we celebrate our value to "Play To Win."
As our General Manager, you are the strategic mastermind and the on-site leader responsible for the property's overall performance and culture.
Key Responsibilities Include:
Execute Full Property Oversight: Assume complete operational responsibility for the hotel, ensuring all aspects of the property run efficiently, from maintenance to guest services.
Drive Financial Results: Develop and implement strategies to achieve business objectives and revenue targets. This includes P&L management, budget control, oversight of daily bank deposits, and continuous local sales execution to maximize extended stay occupancy.
Lead & Coach the Team: Actively manage, supervise, coach, and motivate the entire hotel staff. Complete accurate weekly schedules, administer performance management and disciplinary action, and foster a positive work environment.
Quality & Guest Experience: Ensure the highest standards of customer service are consistently delivered. This includes daily inspection of all vacant rooms and upholding brand standards across the property.
Corporate Alignment: Complete and submit required weekly reports and participate in all corporate calls to ensure alignment with company goals and strategies.
We believe in rewarding our associates for their hard work and dedication, fueled by our value, "We Grow By Giving."
Generous PTO & Travel Perks: Enjoy paid vacation days, paid holidays, and associate room discounts for your personal travel.
Comprehensive Healthcare: Multiple plan options are available, with SH picking up a generous amount of the cost.
Incentives & Recognition: Be generously rewarded for your contributions through incentives and our Rewardian program (rewarding points for tenure and extraordinary service). We reinforce our culture with fun annual surprise packages that celebrate our Core Values.
Growth & Training: We invest in you with comprehensive brand training for our properties to ensure your continued professional development.
If you possess a blend of strategic thinking, hands-on leadership, and a "We Are All In" spirit, we want to hear from you!
Minimum Qualifications: The Non-Negotiables
3+ years of experience in a Management role in the Hospitality industry.
A proven track record of driving revenue growth and profitability.
Exceptional leadership, communication, analytical, and problem-solving skills.
Preferred Qualifications: The Bonus Points
Experience managing operations within major hotel brands (e.g., Choice, IHG, Marriott).
Experience with budgeting, financial management, or project management.
Your Challenge: Ensure a Spotless Environment and Impeccable Presentation for Every Guest!
Ready to be the backbone of guest comfort and the champion of cleanliness? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Housekeeper!
This is a physical, hands-on role where you are directly responsible for cleaning assigned areas according to company standards to ensure a pristine environment for both guests and staff. Your meticulous attention to detail is vital to guest satisfaction, demonstrating your commitment to our value to "Bring the Energy."
As our Housekeeper, you ensure every space in the hotel meets our high standards for hygiene, comfort, and presentation.
Key Responsibilities Include:
Area Cleaning: Clean hotel areas including, but not limited to, guestrooms, lobby, corridors, elevators, laundry facility, and stairways according to company standards and within required time frames.
Replenishing Supplies: Replenish supplies such as bathroom necessities, drinking glasses, linen and terry, etc., in various areas such as guest rooms and restrooms.
Waste Management: Transport trash and waste to the disposal area efficiently and hygienically.
Equipment Maintenance: Stock, organize, and maintain housekeeping carts and equipment to ensure readiness for all tasks.
Guest Interaction: Always greet guests in a warm, friendly manner, providing a welcoming presence throughout the property.
You are committed to safety and contribute directly to essential support functions like laundry.
Safety & Security: Strictly adhere to safety & security policies to ensure personal safety, the safety of guests and their belongings, and company property.
Chemical Handling: Use all materials, chemicals, and tools safely to avoid injury, waste, unnecessary damage, or accidents.
House Laundry: Perform House Laundry duties, including sorting, washing, drying, folding, and storing company linen and terry.
Facility Maintenance: Contribute to the cleaning and organizing of the House and Commercial Laundry areas.
If you are hardworking, reliable, and take pride in providing a spotless environment for guests and staff, we want you on our team!
This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management.
Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training.
SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM’s employees to perform their expected job duties is absolutely not tolerated.
Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces
