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  • W

    Senior Manager, Customer Analytics  

    Wonder
    - New York City
    Apply Now
    About Blue Apron Want to build a food system that's better for everyo... Read More
    About Blue Apron Want to build a food system that's better for everyone? That's our vision at Blue Apron, with the help of each of our home chefs. With each fast-and-easy meal kit served and each pre-made meal enjoyed, we're investing in what matters most-our communities and the meals they share. Blue Apron, part of Wonder, delivers incredible home cooking experiences to customers nationwide. Through fresh, pre-portioned ingredients and easy-to-follow recipes, we make cooking at home simple, accessible, and joyful-no subscription necessary. At Blue Apron, we're reshaping the food industry, combining culinary excellence, innovation, and convenience to meet customers wherever they are. Blue Apron is constantly evolving and growing to best serve our home chefs. Join us and work with a team of industry pioneers across technology, culinary, and logistics, coming together to make every mealtime memorable. About The Opportunity As the Senior Manager of Customer Analytics, you will execute and own a customer learning agenda that helps the organization gain a deeper understanding of the Blue Apron customer. You will translate these learnings into an actionable roadmap to unlock growth via an improved retention strategy, collaborating across a variety of internal and external teams to ensure that business implications of insights are understood and actioned. As the architect of our understanding of the customer lifecycle-from the moment of acquisition through long-term loyalty-your mission will be to decode the drivers of retention and value and build the predictive engines that allow us to intervene before a customer churns. You will implement advanced data science techniques for Lifetime Value (LTV) modeling, behavioral segmentation, and profile augmentation. This is a strategic individual contributor role designed for a technical leader who prefers driving large-scale initiatives and cross-functional vision over administrative management. The Impact You Will Make * Customer Roadmap Strategy: Partner with Blue Apron senior leadership to define and execute Blue Apron's retention strategy, aligning roadmaps and timelines with core business goals. Move beyond historical averages to predictive modeling to determine user-level LTV and associated key value drivers, cohort segmentation, and churn forecasting. Partner with Lifecycle Marketing to improve and enhance direct-to-consumer programs such as email, app notification, direct mail as well as any loyalty-focused initiatives. * Exploratory Analysis: Identify and lead high-impact exploratory workstreams to uncover growth levers in customer engagement, frequency, and share of wallet across marketing, digital experience, customer service and merchandising. Turn scrappy, ad hoc views with messy real-world data into robust, reproducible analyses. * Cross-Functional Influence: Collaborate with the Culinary, Customer Experience, Product, Strategic, and Operations teams, using excellent communication and strong presentation skills to share strategic guidance and thought leadership in a way that is clear and actionable for employees at all levels. Display an owner's mindset, identifying opportunities to improve the efficacy and actionability of customer data and segmentations across online/offline activations and site/app personalization. * Measurement Frameworks & Governance: Own the definition and tracking of the Customer Reporting Suite that provides visibility to the size, health, and trends associated with the active customer file, acquisition cohorts and other key segments product health. Use causal inference to determine the true incremental impact of loyalty programs, skip-rate interventions, and win-back campaigns. Create and maintain domain-specific analytics dashboards while enabling teams to access data and conduct self-service analysis on a daily basis. * Customer Profile Augmentation: Lead the strategy for enriching our first-party data . Identify and integrate third-party data sources and "House of Brands" signals from Wonder to build a 360-degree view of our home chefs. Recommend qualitative research projects to help the organization gain a deeper understanding of the Blue Apron consumer as well as the 'the why' behind quantitative behavioral insights. Evaluate third party providers to augment customer profiles with demographic and psychographic details and share of wallet competitive insights. * Ecosystem Synergy: Collaborate with the broader Wonder organization to leverage shared platform data and build reproducible data solutions available across the house of brands. Work with our central data team to help define and advocate for a best-in-class data architecture, including documentation, structure, organization, and processes to ensure that complex data points across our activities come together to power unified, high-quality, reporting.  Analyze how customer behavior at Blue Apron predicts future behavior within Wonder's delivery platform and vice versa. What You Bring to the Table * BS in a quantitative (STEM) discipline such as quantitative marketing, statistics, marketing analytics or mathematics or equivalent on-the-job experience; MBA, MS Marketing Analytics is a plus. * 4+ years of experience performing customer analytics and segmentation in a DTC and/or subscription business, including deep experience and proficiency with behavioral and response modeling, identifying drivers of value, personalization, and customer data strategy. * Demonstrated experience managing, enhancing, and ensuring the quality of customer data within CPD and ESP platforms. * Experience partnering with customer research and influencing research roadmaps. * Highly proficient in SQL, working with structured and unstructured data sets, with the ability to write complex queries against new or unfamiliar data sets. * Experience with dbt for data modeling and transformation. * Highly proficient working with data visualization tools and manipulating data sets in Looker and/or Amplitude and other platforms to create and maintain domain-specific analytics dashboards while enabling teams to access data and conduct self-service analysis on a daily basis. * Strong knowledge of causal inference, experimental design, and predictive modeling techniques including incrementality testing, multi-armed bandit experiments, survival analysis, LTV Modeling, Propensity Score Matching, and Clustering algorithms. * Proficient in key programming languages such as Python and R for data analysis, data mining, and building and deploying production-grade machine learning models specifically for behavioral science. * AI/LLMs for data analysis a plus. * Experience building, implementing, and maintaining data processes and an analytics roadmap. * Experience working with an engineering team to implement a scalable data architecture and individual events including defining requirements and QAing implemented events. As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you. #LI-Hybrid New York: $149,000 -$157,000 per year Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Read Less
    Apply Now
  • W

    Director, Growth Marketing  

    Wonder
    - New York City
    Apply Now
    About Blue Apron Want to build a food system that's better for everyo... Read More
    About Blue Apron Want to build a food system that's better for everyone? That's our vision at Blue Apron, with the help of each of our home chefs. With each fast-and-easy meal kit served and each pre-made meal enjoyed, we're investing in what matters most-our communities and the meals they share. Blue Apron, part of Wonder, delivers incredible home cooking experiences to customers nationwide. Through fresh, pre-portioned ingredients and easy-to-follow recipes, we make cooking at home simple, accessible, and joyful-no subscription necessary. At Blue Apron, we're reshaping the food industry, combining culinary excellence, innovation, and convenience to meet customers wherever they are. Blue Apron is constantly evolving and growing to best serve our home chefs. Join us and work with a team of industry pioneers across technology, culinary, and logistics, coming together to make every mealtime memorable. About The Opportunity As the Director of Growth Marketing at Blue Apron, you will be the primary architect of our growth engine. You will own the full marketing budget, overseeing a diversified mix of direct response and brand-building channels. This is a high-visibility leadership role that requires a rare blend of "hands-on-the-keys" technical expertise and high-level strategic vision. You aren't just managing spend; you are optimizing the entire customer acquisition ecosystem. From scaling Meta and Google to pioneering OOH and Direct Mail, you will ensure every dollar is accounted for through advanced measurement frameworks (MMM + Multi-Touch) and a relentless "test-and-learn" culture enhanced by AI. The Impact You Will Make * Omnichannel Budget Ownership: Manage the end-to-end marketing budget (performance + brand) and promotion budget. Strategically allocate capital across Paid Social (Meta, TikTok), Search (Google, Bing), Affiliate, TV/OTT, OOH, and Direct Mail to hit aggressive CAC and LTV targets. * Measurement & Attribution: Move beyond last-click. Own the relationship with our data team to manage Media Mix Modeling (MMM) and incrementality testing (Geo-testing, lift studies). Ensure our measurement stack provides a true view of ROI across the full funnel. * AI & Automation Integration: Lead the charge in using AI tools to accelerate creative testing, automate bidding workflows, and personalize messaging at scale. We expect this leader to stay ahead of the curve in using LLMs and automation to gain a competitive edge. * Promotion Strategy: Partner with Finance and Product to manage the promotion budget. Design and test discount structures that drive high-quality customer acquisition without eroding long-term brand equity or margin. * High-Velocity Testing: Establish a rigorous experimental roadmap. You will oversee a continuous cycle of A/B and multivariate testing across creative assets, landing pages, and offer structures. * People Leadership: Manage, mentor, and grow a team of performance marketers. Foster a culture of accountability, data-literacy, and creative problem-solving. What You Bring to the Table * Experience: 8+ years in performance/growth marketing, with at least 3 years in a leadership role within a high-growth DTC or e-commerce environment (subscription experience is a major plus). * The "Full Stack" Marketer: You are equally comfortable discussing pixel tracking and API integrations as you are discussing the creative "hook" of a TV spot or the unit economics of a direct mail drop. * Data Obsessed: You don't just report on ROAS; you understand Marginal CAC, Payback Periods, and Cohort Retention. Proficiency in SQL, Tableau, or Looker is highly preferred. * AI-Fluent: You have a point of view on how AI is changing the performance landscape and have already begun integrating AI tools into your workflow to increase output and efficiency. * Leadership: Exceptional leadership skills with experience managing and mentoring teams. (Optional) Got These? Even Better * You have strong project management, organization, prioritization, and communication skills with attention to detail and the proven ability to build relationships and coordinate multiple projects across various teams * You are a self-motivated and energetic individual with a high level of initiative who thrives in a fast-paced environment, is comfortable with ambiguity, and has a passion for continuous improvement * You have an analytical mindset, with proficiency in tracking and reporting campaign performance metrics. * You have a passion for food, culinary innovation, and delivering best-in-class customer experiences. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you. NYC Base Salary: $210,000-$220,500 per year. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Read Less
    Apply Now
  • W

    Associate, Client Success Manager  

    Wonder
    - Chicago
    Apply Now
    About Grubhub At Grubhub, we believe food is more than just a meal: I... Read More
    About Grubhub At Grubhub, we believe food is more than just a meal: It's a source of discovery, connection, and pure enjoyment. There's a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We've been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup. As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate-from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve. About The Opportunity The Associate, Client Success Manager is responsible for all aspects of the post-sales relationships and achieving goals with our campuses. We're looking for people who love growing businesses by solving complex operational and business problems. You'll head up the charge in launching Grubhub Campus ordering with Higher Education dining programs, driving engagement with students, and managing senior relationships with university and food service operators. The Impact You Will Make * Own the entire post-sales relationship with Grubhub Campus signed accounts * Launch newly signed campuses with Grubhub mobile ordering, Grubhub Kiosks, Robot Delivery and other ancillary services. * Project manage the operational set-up and deployment of each campus launch * Manage the growth and success of each campus, through planning and implementation of market strategies and maintenance of client partnership * Provide exceptional client service, proactively problem solve to identify and resolve any account issues * Manage cross-functional execution of product implementation with Product, Engineering, Operations, Marketing, and Support * Closely monitor, measure, and report on key performance metrics in each market * Use data to determine priorities for campus specific initiatives * Pursue up-sell opportunities for new business by showing the value of Grubhub's program on campus What You Bring To The Table * Bachelor's Degree preferred or high school diploma/GED * 2-3 years experience in account management * Track record of building strong cross-functional relationships * Strong interpersonal communication skills, both verbal and written * Highly data-focused, with strong proficiency in Excel * Marketing or SaaS Tech experience is a plus * Resourceful, creative, and able to find innovative ways to achieve results * Exceptionally detail-oriented and can multi-task * Comfortable with ambiguity and change and thrives in a fast-paced environment (previous start-up experience a plus) * Willingness to travel up to 25% As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you. We reward our Sales positions with competitive pay. For this role, we offer commission with a base salary range as outlined below. New York: $60,000 - $75,000 ($70,500 - $88,000 OTE range) Chicago: $54,400 - $68,000 ($64,400 - $80,000 OTE range) Denver: $54,400 - $68,000 ($64,400 - $80,000 OTE range) Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Read Less
    Apply Now
  • W

    Sr Analyst- Merchant Network Analytics  

    Wonder
    - New York City
    Apply Now
    About Grubhub At Grubhub, we believe food is more than just a meal: I... Read More
    About Grubhub At Grubhub, we believe food is more than just a meal: It's a source of discovery, connection, and pure enjoyment. There's a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We've been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup. As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate-from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve. About The Opportunity As a Senior Analyst, you will be responsible for analyzing complex data sets, identifying trends, and providing actionable insights that directly impact strategic decision-making and drive business growth. You will also be the architect of a connected ecosystem of dashboards and reports that empower teams across the business to move faster, smarter, and more confidently. This involves executing advanced analyses, improving reporting processes, and collaborating closely with senior leadership to address critical business challenges. You will work with cross-functional teams to optimize business performance, implement strategic initiatives, and ensure that business decisions are backed by robust data analysis and reliable 'source of truth' reporting and metrics. Your work will have a direct impact on fostering growth and operational efficiency as well as influencing how key projects are executed and ensuring that the organization stays competitive in a rapidly evolving market. You will primarily support the Merchant Network team, who is responsible for signing, onboarding, retaining, and growing restaurant partners on Grubhub. The Impact You Will Make * Analyze Complex Data -Sets: Perform sophisticated analytics to understand critical drivers of business performance, including fraud prevention, customer care, and logistics operations. Leverage your analytical curiosity to proactively uncover data trends, anomalies, and other key insights that can help the company grow faster, reduce costs, and increase profitability. * Build and Maintain Dashboard Ecosystems: Develop and manage a connected ecosystem of dashboards and reports across platforms such as Tableau and Redash. Ensure seamless integration and data consistency to support company-wide consumption. * Support Cross-Functional Business Leaders: Collaborate with leaders to address business challenges, providing insightful analysis to help them understand the financial implications of their strategies and decisions. Present your findings and recommendations in clear, actionable formats, working with stakeholders to ensure that data-driven solutions are incorporated into business strategies. Influence key decisions with high-quality analysis and insights. * Transform Business Requirements into Actionable Insights: Collaborate with cross-functional stakeholders to gather requirements and translate them into intuitive, data-driven dashboards and reporting solutions. Ensure outputs are tailored to drive strategic and operational decisions. * Monitor and Report on KPIs: Take ownership of preparing, tracking, monitoring and communicating key performance indicators (KPIs) on a regular, recurring cadence.. Investigate variances and anomalies, identify trends, and communicate findings to Leadership to inform strategic decision-making. * Develop and Maintain Financial Models: Design and implement financial models to support key strategic initiatives across various departments. Provide data-driven insights that help guide decision-making related to resource allocation, cost optimization, and performance improvement. * Maintain a Central Source of Truth: Establish, document, and maintain a "Source of Truth" for company-wide metrics. Drive consistency in metric definitions, data sources, and reporting methodologies across the organization. * Drive Reporting Automation and Scalability: Identify opportunities to automate recurring reporting tasks and streamline dashboard creation. Build scalable reporting frameworks and reusable templates to support future business growth. Work to optimize reporting tools, dashboards, and data collection methods, ensuring that data presented to stakeholders is both accurate and timely. * Drive Continuous Improvement: Look for opportunities to improve data processes, enhance reporting efficiency, and increase the overall impact of analytical outputs. * Mentorship and Collaboration: Act as a mentor for junior analysts, helping them to refine their skills and grow within the role. Foster a collaborative environment where analytical best practices are shared across teams and departments. * Stay Ahead of Market Trends: Stay informed about industry developments, competitor activities, and emerging technologies. Use this knowledge to refine analyses and make proactive recommendations that help the company stay competitive and innovative. What You Bring to the Table * Experience: 3-5 years of experience in a Data, Business Intelligence, or Analytics role, with a proven track record of leading advanced data analyses and providing actionable insights that inform strategic business decisions, and a demonstrated ability to develop impactful dashboards and reporting tools that drive business decision-making. * Education: Bachelor's degree in Business, Finance, Economics, Statistics, Mathematics, Data Analytics, Computer Science, or a related field. An advanced degree or certifications in data science, business analytics, or related areas is a plus. * Technical Skills: * Advanced proficiency in data analysis tools such as Excel, SQL, and data visualization platforms (e.g., Tableau, Power BI). * Familiarity with data modeling, cleaning, and transformation best practices. * Exposure to Python for data analysis, modeling & automation, analysis, and data pipeline optimization is preferred. * Understanding of statistical concepts and techniques, including regression analysis, hypothesis testing, and forecasting is a plus. * Comfortable balancing speed and accuracy while developing scalable reporting solutions. * Experience with data cleaning, transformation, and analysis processes. * Analytical Expertise: Expertise in interpreting complex data sets and delivering clear, actionable insights. Ability to manage large-scale data projects, identify emerging trends, and provide recommendations that drive significant business impact. Strong sense of ownership over data quality, structure, and reporting consistency. * Business Acumen: Strong understanding of business strategy, financial modeling, and operational metrics. Ability to synthesize data into strategic recommendations that drive profitability, operational efficiency, and growth. Ability to frame analytical findings within a business context and influence decisions with data. * Problem-Solving and Strategic Thinking: Strong critical thinking and problem-solving abilities, with the capability to address business challenges at a strategic level. Ability to lead and implement data-driven solutions to complex problems. * Communication Skills: Exceptional written and verbal communication abilities, adept at presenting data insights to diverse audiences, including executive leadership. Proven ability to influence business decisions by translating complex data into accessible and actionable information for both technical and non-technical stakeholders. * Attention to Detail and Accuracy: High level of precision and accuracy in data analysis, with the ability to manage multiple tasks while maintaining a focus on quality and integrity. * Adaptability and Innovation: Ability to adapt quickly to changing business needs and drive continuous improvement with evolving data tools and analytics techniques. Agile mindset with a passion for continuous learning As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you. #LI-Hybrid New York: $128,000 per year Illinois: $115,000 per year Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Read Less
    Apply Now
  • W

    Associate, Client Success Manager  

    Wonder
    - Chicago
    Apply Now
    About Grubhub At Grubhub, we champion restaurants from coast to coast... Read More
    About Grubhub At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It's our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners' doors-and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more About The Opportunity The Associate, Client Success Manager is responsible for all aspects of the post-sales relationships and achieving goals with our campuses. We're looking for people who love growing businesses by solving complex operational and business problems. You'll head up the charge in launching Grubhub Campus ordering with Higher Education dining programs, driving engagement with students, and managing senior relationships with university and food service operators. The Impact You Will Make * Own the entire post-sales relationship with Grubhub Campus signed accounts * Launch newly signed campuses with Grubhub mobile ordering, Grubhub Kiosks, Robot Delivery and other ancillary services. * Project manage the operational set-up and deployment of each campus launch * Manage the growth and success of each campus, through planning and implementation of market strategies and maintenance of client partnership * Provide exceptional client service, proactively problem solve to identify and resolve any account issues * Manage cross-functional execution of product implementation with Product, Engineering, Operations, Marketing, and Support * Closely monitor, measure, and report on key performance metrics in each market * Use data to determine priorities for campus specific initiatives * Pursue up-sell opportunities for new business by showing the value of Grubhub's program on campus What You Bring To The Table * Bachelor's Degree preferred or high school diploma/GED * 2-3 years experience in account management * Track record of building strong cross-functional relationships * Strong interpersonal communication skills, both verbal and written * Highly data-focused, with strong proficiency in Excel * Marketing or SaaS Tech experience is a plus * Resourceful, creative, and able to find innovative ways to achieve results * Exceptionally detail-oriented and can multi-task * Comfortable with ambiguity and change and thrives in a fast-paced environment (previous start-up experience a plus) * Willingness to travel up to 25% As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you. We reward our Sales positions with competitive pay. For this role, we offer commission with a base salary range as outlined below. New York: $60,000 - $75,000 ($70,500 - $88,000 OTE range) Chicago: $54,400 - $68,000 ($64,400 - $80,000 OTE range) Denver: $54,400 - $68,000 ($64,400 - $80,000 OTE range) Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Read Less
    Apply Now
  • W

    Senior Finance Manager, Blue Apron  

    Wonder
    - New York City
    Apply Now
    About Wonder Everything's on the menu at Wonder. Except compromise.... Read More
    About Wonder Everything's on the menu at Wonder. Except compromise. Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. Join us as we work to make great food more accessible. About The Opportunity We are seeking a business-minded and highly analytical Senior Finance Manager to support the Blue Apron platform. This role will act as a strategic finance partner to senior leaders, driving financial insights, planning processes, and performance management across a fast-paced and evolving environment. This is a rare role to have full end-to-end P&L ownership and you will play a key role in performance management across demand and supply, driving the strategy for Blue Apron, and working with Accounting to improve financial accuracy. The Impact You Will Make Own Financial Planning & Forecasting * Lead the monthly forecasting process, including revenue, COGS, marketing spend, and operating expenses * Support strategic planning cycles (3 year, annual budgeting, quarterly updates) and align the financial target with the business strategy * Continuously refine financial models to reflect evolving dynamics and strategic priorities Be a Strategic Business Partner * Partner closely with leaders across Marketing, Operations, Supply Chain, and Product to provide actionable financial insights * Support decision-making on pricing, promotions, and investment trade-offs * Translate complex financial data into clear recommendations for non-finance stakeholders Drive Business Performance & Insights * Analyze weekly and monthly performance vs. plan, forecast, and prior periods * Identify key drivers of variances and communicate risks and opportunities to leadership * Develop and track KPIs, including CAC, LTV, contribution margin, and order economics Support Strategic Initiatives & Decision Making * Build scenario models and business cases for new initiatives, cost optimization, and growth strategies * Evaluate ROI across marketing spend and new product offerings * Help shape financial strategy and long-term profitability roadmap Enhance Reporting & Communication * Build scalable financial models, reporting frameworks, and dashboards * Improve forecasting accuracy, speed, and transparency across stakeholders * Prepare executive-ready materials for leadership and board-level discussions What You Bring to the Table * 7+ years of experience in strategic finance, FP&A, accounting, corporate finance, systems implementation, analytics, or related fields * Demonstrated ability to own financial planning and performance for a business unit or function, with strong understanding of P&L drivers * Ability to operate in a fast-paced, high-growth environment with shifting priorities * Strong executive presence and communication skills, with experience influencing senior stakeholders and driving alignment across cross-functional teams * High level of ownership, accountability, and bias for action * Bachelor's degree, preferably in Finance, Accounting, Economics, or related field Got These? Even Better * Experience with subscription-based or direct-to-consumer (DTC) business models * Experience with complex cost structures (e.g., supply chain, fulfillment, or food operations) * MBA or CPA is a plus As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you. #LI-Hybrid New York: $149,000 - $157,000 per year. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Read Less
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    Client Success Manager  

    Wonder
    - Chicago
    Apply Now
    About the Opportunity This isn't your average Client Success role: it... Read More
    About the Opportunity This isn't your average Client Success role: it's a high-growth, high-impact sales position disguised as account management impacting the bottom line at Grubhub. We're looking for a motivated and ambitious go-getter, a true hunter who thrives in a fast-paced, dynamic startup environment. If you're a closer with a passion for building relationships and a relentless focus on revenue growth, this is your opportunity to own a portfolio of high-value corporate clients. You'll manage high-value corporate clients like banks, law offices, and tech firms who rely on Grubhub to feed thousands of employees daily, and you'll play a central role in expanding programs as companies rethink their in-office and at-home meal programs and benefits. The Impact You Will Make * Drive aggressive revenue growth and retention through strategic upselling and cross-selling within a dedicated portfolio of corporate accounts. * Drive partnership growth by dedicating approximately 25% of time to live customer touchpoints, including facilitating scheduled meetings, conducting in-person visits, and managing inbound inquiries to deliver high-touch stakeholder engagement * Act as a primary internal advocate for your clients, providing essential feedback to product and leadership teams to improve the user experience. * Serve as a trusted product expert, providing tailored recommendations and solutions to help clients maximize the value of their Grubhub platform. * Proactively identify and resolve client concerns, expertly navigating high-stress situations to maintain a positive and seamless client experience. * Collaborate cross-functionally with Sales, Product, and Support to optimize the client journey from onboarding to renewal. What You Bring To The Table * A minimum of two years of proven, quota-carrying experience in a new business acquisition or outside sales role. * Demonstrated success in a B2B Account Management or Client Success role, with a strong track record of upselling and driving revenue growth. * Exceptional communication, negotiation, and relationship-building skills. * A history of thriving in fast-paced, high-pressure environments. * Strong analytical skills with an aptitude for leveraging data to identify strategic growth opportunities. * Proficiency with CRM systems (e.g., Salesforce) and the ability to travel for in-person client meetings as required. As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you. #LI-Hybrid Chicago: $70,000 - $88,000 Base $88,000 - $110,000 TTC Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Read Less
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    Vice President, Safety & Compliance  

    Wonder
    - New York City
    Apply Now
    About Wonder Everything's on the menu at Wonder. Except compromise.... Read More
    About Wonder Everything's on the menu at Wonder. Except compromise. Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. Join us as we work to make great food more accessible. About The Opportunity Wonder seeks an experienced Vice President, Safety & Compliance leader to lead our compliance and risk management functions and oversee workplace safety. This role reports to the Chief Governance Officer and works closely with the General Counsel as part of the Governance team, as well as working directly with the operational senior leadership team of Wonder NA to manage all Wonder locations and Wonder distribution hubs. The successful candidate must have deep expertise in food safety and compliance as their primary discipline, with either the ability or the experience of managing all other areas of safety and compliance, including workplace, employment, and corporate sectors. As Wonder scales with plans to go public in a few years, this leader will create company-wide programs for compliance, safety, and ethics spanning Wonder's food technology platform, that includes hundreds of restaurant locations, regional production facilities and distribution centers, and multiple business divisions. The Impact You Will Make * Leadership & Culture * Lead a fast-growing company's safety and compliance team by building a culture with proactive communication, training, and policy enforcement. * Advise senior leadership on safety, compliance risks and scaling strategies. * Serve as the point of contact for regulators, auditors, and external compliance partners. * Provide regular reporting updates to senior leadership and the Board of Directors. * Food Safety Leadership * Serve as the senior authority for Wonder's company-wide food safety and compliance programs at scale. * Oversee food safety policies, reporting, and controls across regional production facilities, distribution centers, and retail locations. * Drive the proper KPIs and reporting for food safety across growing operations to ensure Wonder is viewed as an emerging leader in food safety. * Develop and manage compliance technology systems for incident tracking and auditing to enable rapid scaling. * Workplace Safety & Employee Compliance * Oversee the Workplace Safety team and ensure best practices in employee safety across the retail footprint and production facilities. * Support monitoring of OSHA and other regulatory safety standards. * Ensure employment compliance broadly (pay standards, work practices) with state and local laws applicable to Wonder's growing workforce. * Seek to maintain and scale best practices in all workplace safety and employee compliance matters, including training, use of technology, and tracking of metrics. * Risk Management & Business Continuity * Oversee the team responsible for the management of a comprehensive business continuity program to ensure business resilience during rapid expansion. * Conduct company-wide risk assessments, scenario planning, and readiness drills. * At scale, opportunity to partner with Legal, IT and Security to manage information security compliance and data privacy internal controls. * This role will scale in scope as the Wonder business scales to accommodate the growing business. What You Bring to the Table * 15+ years in food safety, compliance, risk management, and/or regulatory affairs. * Senior Food Safety Background: Must come from a food safety background, with the ability or experience to manage workplace safety and operational compliance. * Demonstrated success in building and scaling compliance programs in fast-growth, multi-site, or consumer-facing companies. * Expertise in workplace safety (OSHA) and/or corporate compliance (SOX, SEC) preferred. * Proven track record and/or ability to establish and effect Board and committee-level reporting. Got These? Even Better * Strategic and hands-on leader comfortable in a high-growth, entrepreneurial environment. * Ability to roll up sleeves and build a compliance program to scale with an ambitious growth plan. * Exceptional integrity and judgment, with a bias toward trust, transparency, and ethical decision-making. * Mission-driven, caring, inclusive, optimistic, proactive, adaptive, gritty, and bold. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you. #LI-Hybrid New York: $290,000 per year. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Read Less
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    Manager, Accounts Payable  

    Wonder
    - New York City
    Apply Now
    About Wonder Everything's on the menu at Wonder. Except compromise.... Read More
    About Wonder Everything's on the menu at Wonder. Except compromise. Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. Join us as we work to make great food more accessible. About the Role: The Accounts Payable (AP) Manager will oversee all accounts payable functions, ensuring timely and accurate processing of invoices, payments, and vendor management. The AP Manager will be responsible for developing and implementing AP policies and procedures, managing a team of AP specialists, and maintaining strong relationships with vendors and internal stakeholders. This role requires a strong understanding of accounting principles, excellent leadership skills, and a commitment to process improvement. Responsibilities: You will be responsible for overseeing all accounts payable operations, including team management, process optimization, and compliance. * Team Management: Manage and mentor a team of AP specialists, providing guidance, training, and performance feedback. * Process Optimization: Develop, implement, and maintain efficient and effective accounts payable processes, including invoice processing, payment processing, and vendor management. * Vendor Relations: Establish and maintain strong relationships with vendors, resolving payment issues, and negotiating payment terms. * Compliance: Ensure compliance with company policies, internal controls, and accounting regulations related to accounts payable. * Financial Reporting: Prepare and analyze accounts payable reports, providing insights into AP metrics and trends. * Audit Support: Coordinate and support internal and external audits related to accounts payable. * System Management: Oversee the maintenance and optimization of the accounts payable system, ensuring data integrity and efficiency. * Special Projects: Manage ad hoc projects related to accounts payable, such as system implementations or process improvements. Experience: We are looking for an AP Manager with a strong background in accounts payable and proven leadership skills. * Education: Bachelor's Degree in Accounting, Finance, or a related field * Experience: At least 5 years of progressive experience in accounts payable, with 2+ years in a supervisory or management role. * Skills: Strong understanding of accounting principles and accounts payable processes. Excellent leadership, communication, and interpersonal skills. Proficiency in accounting software and MS Excel. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. * Preferred Skills: Experience with ERP systems (e.g., SAP, Oracle, Workday). Certified Accounts Payable Professional (CAPP) or similar certification. Strong analytical and problem-solving skills. Base Salary: $128,000 -$135,500 per year. #LI-Hybrid Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. Read Less
    Apply Now
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