Title of Position: Maintenance Worker
FLSA Status: Non-Exempt
Department: Maintenance
Reports to: Maintenance Supervisor
Pay Rate: $16.79
Positions reporting to this position: None
Purpose of the Position: The Maintenance Worker is responsible for maintaining the interior and exterior of the building, ensuring a safe, clean and pleasant environment for all staff, residents and visitors.
Responsibilities:
· Maintain a safe, clean and pleasant environment for all staff, residents and visitors.
· Provide daily cleaning of the facility and facility grounds, including snow and ice removal.
· Maintain the exterior of the building free from graffiti and other conditions that are unsightly.
· Repair damaged furniture, appliances, and equipment as needed.
· Spackle, sand, and paint walls and ceilings as required.
· Perform minor plumbing repairs.
· Perform routine unit maintenance inspections.
· Conduct routine inspections and perform seasonal cleaning and repairs of A/C and heating units.
· Inspect and repair smoke and carbon monoxide detectors.
· Repair and change door locks.
· Sheetrock walls.
· Perform minor electrical repairs.
· Monitor records about building maintenance and repairs.
· Perform other related duties as assigned.
Essential Functions:
· Must be able to regularly lift up to 50 pounds.
· Must be able to ascend/descend up to 8 flights of stairs.
· Must be able to work with hazardous substances with proper protective equipment.
Qualifications:
· Commitment to Win’s mission, vision, and values.
· High school diploma or equivalent preferred.
· Ability to interact effectively with the client population.
· Ability to effectively work in a team environment.
· Ability to effectively communicate and to accept supervision from Maintenance Director or designee.
· Valid driver’s license helpful.
· Bilingual – English/Spanish is a plus.
Core Competencies:
· Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has good work ethics.
· Facilitating Change: Delivers high quality results consistently. Seeks to learn new skills and participates in professional development.
· Managing Performance: Works effectively with peers and interacts respectfully with clients and coworkers. Participates actively in team meetings. Demonstrates empathy.
· Applying and Developing Expertise: Demonstrates depth of knowledge and skill and applies technical knowledge to solve a range of problems.
· Communicating and Collaborating: Understands and embodies the values and mission of Win. Keeps the supervisor informed about progress and problems.
WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT
Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
Read LessTitle of Position: LMSW/LMHC Client Care Coordinator
Department: Transitional Housing
Reports to: LCSW, Clinical Director
Pay Rate: Up to $61,460.10 / Annually
Positions reporting to this position: None
FLSA Status: Exempt
Purpose of the Position
The role of the LMSW/LMHC Client Care Coordinator within the social service team is to introduce and provide clinical services to individuals and families living in Win Transitional Housing sites. The Client Care Coordinator is responsible for engaging individuals and/or families in long term services within the community. The LMSW/LMHC is supervised by the LCSW/LMHC Clinical Supervisor.
Responsibilities:
Assess the needs of the individual and/or family by completing a psychosocial assessment. Engage the families and/or individuals in short term counseling, groups, and workshops. Refer clients to other service providers within the community for long term services. Participate in Win meetings to address the needs of adults and children receiving clinical services. Collaborate with Win colleagues and outside agencies to ensure consistency in the delivery of services. Provide crisis intervention to clients. Identify families and/or individuals who need a higher level of service including victims of domestic violence, families with active ACS cases, individuals exhibiting signs of mental illness or substance abuse, and non-compliant or hostile, aggressive clients. Participate in classroom activities to observe the children and assist teachers and recreation staff in developing individual service plans for children as needed. Engage parents in the development of service plans and refer children for outside services. Conduct play groups for children to address issues of trauma as needed. Collaborate with DOE, medical and mental health providers, early Intervention programs, ACS, etc., to ensure that the needs of Win children are addressed. Facilitate workshops and groups as needed. Perform other related duties.Essential Functions:
Must be able to escort clients to appointments as needed on public transportation. Must be able to work evenings, at least one Saturday a month and some holidays. Must be able to ascend/descend stairs within the building assigned.Qualifications:
Commitment to Win’s mission, vision, and values. LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment. Demonstrated experience facilitating groups and developing group curricula. Experience with standardized assessment tools. Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations. Performs job duties that include work requiring advanced knowledge in the field of social work/mental health. Must be available for on call rotation. Must attend required internal and external meetings as well as trainings assigned by the supervisor. Use advanced knowledge acquired by a prolonged course of specialized intellectual instruction.Core Competencies:
Leading Others: Assists with the implementation of initiative and escalates issues appropriately. Facilitating Change: Proposes new approaches, methods or technologies to improve services to clients. Managing Performance: Monitors performance against predetermined standards set by Win and funders. Applying and Developing Expertise: Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs. Communicating and Collaborating: Must understand and embody Win’s values and Code of Conduct. Must communicate effectively verbally and in writing.WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT
Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
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Title of Position: Security Guard
FLSA Status: Non-Exempt
Department: Security
Reports to: Security Shift Supervisor
Positions Reporting to the Position: None
Wage: $18.02 per hour
About Win
Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing.
Join Our Team as a Security Guard – Make a Difference Every Day!
Are you passionate about creating a safe and secure environment? Ready to build a rewarding career in security? We are looking for highly motivated individuals to join our team as Security Guards, dedicated to ensuring the safety of residents, staff, visitors, and volunteers. As a Security Guard, you'll be responsible for enforcing facility rules, monitoring safety, and reporting concerns to security and program managers. This role is perfect for individuals with experience in social services or residential settings who are committed to making a positive impact. This is a unionized position represented by Local 32BJ, offering competitive benefits and opportunities for career growth. Take pride in your work and contribute to a safer environment – apply today and become an essential part of our team!
Responsibilities:
Ensure a safe environment for residents, staff, visitors, and volunteers.Participate in fire drills as part of the fire brigade.Conduct monthly fire safety and extinguisher inspections.Assist with emergency evacuations.Implement safety and security procedures for compliance.Maintain security logs, including school attendance, visitor, and resident sign-in logs.Respond to crises using non-physical methods and follow Win protocols.Report actions taken during incidents verbally and in writing; complete incident reports.Develop knowledge of facility features and potential problems.Patrol the building and perimeter, check client units, and report observations.Recognize signs of substance abuse, child abuse, and criminal activity, report to appropriate staff.Monitor CCTV cameras and report activities violating safety protocols.Log observations and report unusual occurrences.Participate in investigations and maintain confidentiality.Attend program and house meetings, case conferences, and training sessions.Perform related duties as assigned.
Essential Functions:
Monitor CCTV cameras and report unusual activities.Ascend/descend stairs in an 8-story building.Maintain a standing position on post for at least 2 hours.Lift and use a fire extinguisher.Work all shifts, weekends, and holidays.
Qualifications:
Commitment to Win’s mission, vision, and values.High School diploma or equivalent.Valid Fire Guard Certification F02.Valid NYS Security Guard License.2-3 years of experience in social services or residential settings.Ability to make clear decisions and handle situations fairly.Effective interaction with facility staff and clients.Ability to work under pressure and during stressful situations.Willingness to be certified in First Aid/CPR/AED.Ability to work effectively in a team environment.Effective verbal and written communication skills.Willingness to remain at post beyond scheduled hours if necessary.Bilingual (English/Spanish) is a plus.
Core Competencies:
Leadership: Follows Win policies and procedures, acts professionally, and has a strong work ethic.Facilitating Change: Consistently delivers high-quality results.Managing Performance: Interacts respectfully with clients and coworkers.Applying and Developing Expertise: Works with the manager to set and achieve challenging goals.Communicating and Collaborating: Values diversity and inclusion, keeps the manager informed, and avoids surprises.WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT
Win is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Read LessTitle of Position: Case Manager
Department: Transitional Housing
Reports to: Social Service Supervisor
FLSA Status: Non-Exempt
Salary: $25.98 per hour
Positions reporting to this position: None
Purpose of the Position
The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload and will be responsible for the successful integration of both the housing and employment goals of each client and ensure compliance with Win’s contractual requirements with outside Funders
Responsibilities:
Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation. Initiate referrals for necessary emergency services. Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart. Ensure CARES data and supporting documents are printed and filed in designated sections in the client’s chart. Conduct orientation with clients and review the facility rules, clients’ rights and responsibilities, grievance/complaint process, emergency disaster procedures, etc. Assist clients with transition to assigned residential unit and housekeeping items. Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services. Commit to using Evidence Based Practices (EBP); strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals. Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP. Provide hands-on training, coaching and support to clients, and help create opportunities for practicing skills that will enable clients to achieve their ILP goals. Ensure that clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF). Maintain client data in the Uniform Client Chart. Ensure the CARES data entry and supporting documentation is complete, accurate and current at all times. Assist families in obtaining income and public benefits (i.e., Public Assistance; SSI, etc.). Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed. Must track referrals and follow-up each client’s progress. Assess job readiness of clients, utilizing Standardized Assessment tools. Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements. Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing. Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the supervisor. Must work evenings, one Saturday each month, and holidays as scheduled. Prepare all mandated reporting as required by supervisor, contract agency and funding agency. Must conduct client unit inspections and review findings with the client and supervisor. Perform other related duties, as needed.Essential Functions:
Must be able to ascend/descend stairs in the assigned building. Must be able to escort clients to appointments as needed including apartment viewings.Qualifications:
Commitment to Win’s mission, vision, and values. Bachelor’s Degree in social work or related field preferred with two years of relevant experience or an Associate’s Degree and three years of client facing experience. Familiarity with EBP such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity preferred. Familiarity with entitlement systems and procedures preferred. Experience with working with families and the issues of domestic violence and homelessness. Experience with standardized assessment tools preferred. Excellent organizational, written, and verbal communication skills preferred. Ability to work effectively in a team environment. Computer skills and knowledge of CARES a plus. Bilingual – English/Spanish proficiency a plus.Core Competencies:
Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic. Facilitating Change: Delivers high quality results consistently. Managing Performance: Interacts respectfully with clients and co-workers. Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises.WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT
Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
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Read LessTitle of Position: LMSW/LMHC Client Care Coordinator
Department: Transitional Housing
Reports to: LCSW, Clinical Director
Pay Rate: $70,000/ Annually
Positions reporting to this position: None
FLSA Status: Exempt
Purpose of the Position
The role of the LMSW/LMHC Client Care Coordinator within the social service team is to introduce and provide clinical services to individuals and families living in Win Transitional Housing sites. The Client Care Coordinator is responsible for engaging individuals and/or families in long term services within the community. The LMSW/LMHC is supervised by the LCSW/LMHC Clinical Supervisor.
Responsibilities:
Assess the needs of the individual and/or family by completing a psychosocial assessment. Engage the families and/or individuals in short term counseling, groups, and workshops. Refer clients to other service providers within the community for long term services. Participate in Win meetings to address the needs of adults and children receiving clinical services. Collaborate with Win colleagues and outside agencies to ensure consistency in the delivery of services. Provide crisis intervention to clients. Identify families and/or individuals who need a higher level of service including victims of domestic violence, families with active ACS cases, individuals exhibiting signs of mental illness or substance abuse, and non-compliant or hostile, aggressive clients. Participate in classroom activities to observe the children and assist teachers and recreation staff in developing individual service plans for children as needed. Engage parents in the development of service plans and refer children for outside services. Conduct play groups for children to address issues of trauma as needed. Collaborate with DOE, medical and mental health providers, early Intervention programs, ACS, etc., to ensure that the needs of Win children are addressed. Facilitate workshops and groups as needed. Perform other related duties.Essential Functions:
Must be able to escort clients to appointments as needed on public transportation. Must be able to work evenings, at least one Saturday a month and some holidays. Must be able to ascend/descend stairs within the building assigned.Qualifications:
Commitment to Win’s mission, vision, and values. LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment. Demonstrated experience facilitating groups and developing group curricula. Experience with standardized assessment tools. Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations. Performs job duties that include work requiring advanced knowledge in the field of social work/mental health. Must be available for on call rotation. Must attend required internal and external meetings as well as trainings assigned by the supervisor. Use advanced knowledge acquired by a prolonged course of specialized intellectual instruction.Core Competencies:
Leading Others: Assists with the implementation of initiative and escalates issues appropriately. Facilitating Change: Proposes new approaches, methods or technologies to improve services to clients. Managing Performance: Monitors performance against predetermined standards set by Win and funders. Applying and Developing Expertise: Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs. Communicating and Collaborating: Must understand and embody Win’s values and Code of Conduct. Must communicate effectively verbally and in writing.WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT
Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
#IND
#ZR
Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City. Read LessTitle of Position: LMSW/LMHC Client Care Coordinator
Department: Transitional Housing
Reports to: LCSW, Clinical Director
Pay Rate: Up to $61,460.10 / Annually
Positions reporting to this position: None
FLSA Status: Exempt
Purpose of the Position
The role of the LMSW/LMHC Client Care Coordinator within the social service team is to introduce and provide clinical services to individuals and families living in Win Transitional Housing sites. The Client Care Coordinator is responsible for engaging individuals and/or families in long term services within the community. The LMSW/LMHC is supervised by the LCSW/LMHC Clinical Supervisor.
Responsibilities:
Assess the needs of the individual and/or family by completing a psychosocial assessment. Engage the families and/or individuals in short term counseling, groups, and workshops. Refer clients to other service providers within the community for long term services. Participate in Win meetings to address the needs of adults and children receiving clinical services. Collaborate with Win colleagues and outside agencies to ensure consistency in the delivery of services. Provide crisis intervention to clients. Identify families and/or individuals who need a higher level of service including victims of domestic violence, families with active ACS cases, individuals exhibiting signs of mental illness or substance abuse, and non-compliant or hostile, aggressive clients. Participate in classroom activities to observe the children and assist teachers and recreation staff in developing individual service plans for children as needed. Engage parents in the development of service plans and refer children for outside services. Conduct play groups for children to address issues of trauma as needed. Collaborate with DOE, medical and mental health providers, early Intervention programs, ACS, etc., to ensure that the needs of Win children are addressed. Facilitate workshops and groups as needed. Perform other related duties.Essential Functions:
Must be able to escort clients to appointments as needed on public transportation. Must be able to work evenings, at least one Saturday a month and some holidays. Must be able to ascend/descend stairs within the building assigned.Qualifications:
Commitment to Win’s mission, vision, and values. LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment. Demonstrated experience facilitating groups and developing group curricula. Experience with standardized assessment tools. Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations. Performs job duties that include work requiring advanced knowledge in the field of social work/mental health. Must be available for on call rotation. Must attend required internal and external meetings as well as trainings assigned by the supervisor. Use advanced knowledge acquired by a prolonged course of specialized intellectual instruction.Core Competencies:
Leading Others: Assists with the implementation of initiative and escalates issues appropriately. Facilitating Change: Proposes new approaches, methods or technologies to improve services to clients. Managing Performance: Monitors performance against predetermined standards set by Win and funders. Applying and Developing Expertise: Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs. Communicating and Collaborating: Must understand and embody Win’s values and Code of Conduct. Must communicate effectively verbally and in writing.WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT
Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
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Title of Position: Housing Coordinator
Department: Transitional Housing
Reports to: Program Director
FLSA Status: Non-Exempt
Pay Rate: Up to $27.01 per hour
Purpose of the Position
The Housing Coordinator is responsible for supporting the permanent housing search for families living in Win’s shelter. The Housing Coordinator will coordinate all housing services activities which will lead to the successful placement of families in permanent housing in accordance with Win’s housing requirements and funders.
Responsibilities:
Demonstrate the ability to understand housing subsidies and provide families with guidance and support to complete all housing applications. Cultivate and develop relationships with brokers and landlords to ensure Win families have access to current information and housing resources. Maintain an active roster of real estate brokers and landlords. Communicate with brokers and landlords to ensure that potential housing meets Win requirements for client readiness and act as an expediter as needed. Coordinate Win sponsored housing fairs and participate in networking events. Coordinate and facilitate housing workshops to address clients’ issues and needs. Provide information and resources to families during the various phases of the housing search. Coordinate and facilitate group meetings with new families within ten (10) days of arrival to discuss existing subsidies and review the responsibilities of the client regarding the search for permanent housing. Arrange apartment viewings and interviews with landlords. Escort clients to apartment viewings and other appointments related to self-sufficiency. Track all referrals and provide follow up to clients and feedback to sources and housing leads. Collaborate with Case Managers and clients to develop permanent housing strategies. Collaborate with Case Managers in advocating for eligible families to obtain Supportive Housing. Maintain updated case notes in the Client Assistance and Rehousing Enterprise System (CARES). Ensure copies of housing documentation is maintained in the case file. Prepare all mandated reporting as required by Win and funding agency. Must be able to work some evenings and weekends to complete apartment viewings and lease signings. Perform other related duties as needed.Essential Functions:
Must be able to ascend/descend stairs in the assigned building. Must be able to escort clients to appointments as needed including apartment viewings. Must attend housing meetings/fairs and trainings on and off site.Qualifications:
Commitment to Win’s mission, vision, and values. Bachelor's degree in Social Work or a related field required. Minimum of two (2) years of experience working within the New York City housing market. Must have knowledge of housing subsidies and supportive housing programs. Must have the ability to network and build strong collaborative relationships with brokers and landlords. Familiarity with entitlement systems and procedures. Must be familiar with strength-based case management, Motivational Interviewing, Trauma-Informed Care, family-centered case management, and boundary setting. Experience working with at-risk, homelessness families. Must be detailed orientated and demonstrate an ability to multitask and respond to deadlines. Must have excellent organizational, written, and verbal communication skills. Ability to work effectively in a team environment. Computer skills and knowledge of CARES a plus. Bilingual – English/Spanish a plus.Core Competencies:
Leadership: Set an example by following Win policies and procedures. Act with a high degree of professionalism and has a good work ethic. Facilitating Change: Deliver high quality results consistently. Managing Performance: Interact respectfully with clients and co-workers. Applying and Developing Expertise: Work with the manager to develop and meet challenging but achievable goals. Must Understand consequences. Communicating and Collaborating: Value the full spectrum of diversity and inclusion. Keep the supervisor informed about progress and problems; avoids surprises.WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT
Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply.
We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
#IND
#ZR
Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City. Read LessTitle of Position: Security Guard
FLSA Status: Non-Exempt
Department: Security
Reports to: Security Shift Supervisor
Positions Reporting to the Position: None
Wage: $17.17 per hour
About Win
Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing.
Join Our Team as a Security Guard – Make a Difference Every Day!
Are you passionate about creating a safe and secure environment? Ready to build a rewarding career in security? We are looking for highly motivated individuals to join our team as Security Guards, dedicated to ensuring the safety of residents, staff, visitors, and volunteers. As a Security Guard, you'll be responsible for enforcing facility rules, monitoring safety, and reporting concerns to security and program managers. This role is perfect for individuals with experience in social services or residential settings who are committed to making a positive impact. This is a unionized position represented by Local 32BJ, offering competitive benefits and opportunities for career growth. Take pride in your work and contribute to a safer environment – apply today and become an essential part of our team!
Responsibilities:
Ensure a safe environment for residents, staff, visitors, and volunteers.Participate in fire drills as part of the fire brigade.Conduct monthly fire safety and extinguisher inspections.Assist with emergency evacuations.Implement safety and security procedures for compliance.Maintain security logs, including school attendance, visitor, and resident sign-in logs.Respond to crises using non-physical methods and follow Win protocols.Report actions taken during incidents verbally and in writing; complete incident reports.Develop knowledge of facility features and potential problems.Patrol the building and perimeter, check client units, and report observations.Recognize signs of substance abuse, child abuse, and criminal activity, report to appropriate staff.Monitor CCTV cameras and report activities violating safety protocols.Log observations and report unusual occurrences.Participate in investigations and maintain confidentiality.Attend program and house meetings, case conferences, and training sessions.Perform related duties as assigned.
Essential Functions:
Monitor CCTV cameras and report unusual activities.Ascend/descend stairs in an 8-story building.Maintain a standing position on post for at least 2 hours.Lift and use a fire extinguisher.Work all shifts, weekends, and holidays.
Qualifications:
Commitment to Win’s mission, vision, and values.High School diploma or equivalent.Valid Fire Guard Certification F02.Valid NYS Security Guard License.2-3 years of experience in social services or residential settings.Ability to make clear decisions and handle situations fairly.Effective interaction with facility staff and clients.Ability to work under pressure and during stressful situations.Willingness to be certified in First Aid/CPR/AED.Ability to work effectively in a team environment.Effective verbal and written communication skills.Willingness to remain at post beyond scheduled hours if necessary.Bilingual (English/Spanish) is a plus.
Core Competencies:
Leadership: Follows Win policies and procedures, acts professionally, and has a strong work ethic.Facilitating Change: Consistently delivers high-quality results.Managing Performance: Interacts respectfully with clients and coworkers.Applying and Developing Expertise: Works with the manager to set and achieve challenging goals.Communicating and Collaborating: Values diversity and inclusion, keeps the manager informed, and avoids surprises.WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT
Win is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Read LessTitle of Position: LMSW/LMHC Client Care Coordinator
Department: Transitional Housing
Reports to: LCSW, Clinical Director
Pay Rate: 70,162.12 / Annually
Positions reporting to this position: None
FLSA Status: Exempt
Purpose of the Position
The role of the LMSW/LMHC Client Care Coordinator within the social service team is to introduce and provide clinical services to individuals and families living in Win Transitional Housing sites. The Client Care Coordinator is responsible for engaging individuals and/or families in long term services within the community. The LMSW/LMHC is supervised by the LCSW/LMHC Clinical Supervisor.
Responsibilities:
Assess the needs of the individual and/or family by completing a psychosocial assessment. Engage the families and/or individuals in short term counseling, groups, and workshops. Refer clients to other service providers within the community for long term services. Participate in Win meetings to address the needs of adults and children receiving clinical services. Collaborate with Win colleagues and outside agencies to ensure consistency in the delivery of services. Provide crisis intervention to clients. Identify families and/or individuals who need a higher level of service including victims of domestic violence, families with active ACS cases, individuals exhibiting signs of mental illness or substance abuse, and non-compliant or hostile, aggressive clients. Participate in classroom activities to observe the children and assist teachers and recreation staff in developing individual service plans for children as needed. Engage parents in the development of service plans and refer children for outside services. Conduct play groups for children to address issues of trauma as needed. Collaborate with DOE, medical and mental health providers, early Intervention programs, ACS, etc., to ensure that the needs of Win children are addressed. Facilitate workshops and groups as needed. Perform other related duties.Essential Functions:
Must be able to escort clients to appointments as needed on public transportation. Must be able to work evenings, at least one Saturday a month and some holidays. Must be able to ascend/descend stairs within the building assigned.Qualifications:
Commitment to Win’s mission, vision, and values. LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment. Demonstrated experience facilitating groups and developing group curricula. Experience with standardized assessment tools. Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations. Performs job duties that include work requiring advanced knowledge in the field of social work/mental health. Must be available for on call rotation. Must attend required internal and external meetings as well as trainings assigned by the supervisor. Use advanced knowledge acquired by a prolonged course of specialized intellectual instruction.Core Competencies:
Leading Others: Assists with the implementation of initiative and escalates issues appropriately. Facilitating Change: Proposes new approaches, methods or technologies to improve services to clients. Managing Performance: Monitors performance against predetermined standards set by Win and funders. Applying and Developing Expertise: Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs. Communicating and Collaborating: Must understand and embody Win’s values and Code of Conduct. Must communicate effectively verbally and in writing.WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT
Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City. Read Less
Title of Position: Housing Coordinator
Department: Transitional Housing
Reports to: Program Director
FLSA Status: Non-Exempt
Pay Rate: $27.01 per hour
Purpose of the Position
The Housing Coordinator is responsible for supporting the permanent housing search for families living in Win’s shelter. The Housing Coordinator will coordinate all housing services activities which will lead to the successful placement of families in permanent housing in accordance with Win’s housing requirements and funders.
Responsibilities:
Demonstrate the ability to understand housing subsidies and provide families with guidance and support to complete all housing applications. Cultivate and develop relationships with brokers and landlords to ensure Win families have access to current information and housing resources. Maintain an active roster of real estate brokers and landlords. Communicate with brokers and landlords to ensure that potential housing meets Win requirements for client readiness and act as an expediter as needed. Coordinate Win sponsored housing fairs and participate in networking events. Coordinate and facilitate housing workshops to address clients’ issues and needs. Provide information and resources to families during the various phases of the housing search. Coordinate and facilitate group meetings with new families within ten (10) days of arrival to discuss existing subsidies and review the responsibilities of the client regarding the search for permanent housing. Arrange apartment viewings and interviews with landlords. Escort clients to apartment viewings and other appointments related to self-sufficiency. Track all referrals and provide follow up to clients and feedback to sources and housing leads. Collaborate with Case Managers and clients to develop permanent housing strategies. Collaborate with Case Managers in advocating for eligible families to obtain Supportive Housing. Maintain updated case notes in the Client Assistance and Rehousing Enterprise System (CARES). Ensure copies of housing documentation is maintained in the case file. Prepare all mandated reporting as required by Win and funding agency. Must be able to work some evenings and weekends to complete apartment viewings and lease signings. Perform other related duties as needed.Essential Functions:
Must be able to ascend/descend stairs in the assigned building. Must be able to escort clients to appointments as needed including apartment viewings. Must attend housing meetings/fairs and trainings on and off site.Qualifications:
Commitment to Win’s mission, vision, and values. Bachelor's degree in Social Work or a related field required. Minimum of two (2) years of experience working within the New York City housing market. Must have knowledge of housing subsidies and supportive housing programs. Must have the ability to network and build strong collaborative relationships with brokers and landlords. Familiarity with entitlement systems and procedures. Must be familiar with strength-based case management, Motivational Interviewing, Trauma-Informed Care, family-centered case management, and boundary setting. Experience working with at-risk, homelessness families. Must be detailed orientated and demonstrate an ability to multitask and respond to deadlines. Must have excellent organizational, written, and verbal communication skills. Ability to work effectively in a team environment. Computer skills and knowledge of CARES a plus. Bilingual – English/Spanish a plus.Core Competencies:
Leadership: Set an example by following Win policies and procedures. Act with a high degree of professionalism and has a good work ethic. Facilitating Change: Deliver high quality results consistently. Managing Performance: Interact respectfully with clients and co-workers. Applying and Developing Expertise: Work with the manager to develop and meet challenging but achievable goals. Must Understand consequences. Communicating and Collaborating: Value the full spectrum of diversity and inclusion. Keep the supervisor informed about progress and problems; avoids surprises.WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT
Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply.
We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City. Read Less