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  Care Coordinator - CCS  

  Wisconsin Community Services Careers

  - Milwaukee County

  Posted: 26/12/2025

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  Job Summary We are seeking a compassionate, organized, and dedicated C... Read More

  Job Summary We are seeking a compassionate, organized, and dedicated Care Coordinator to join our team in supporting individuals living with mental health and/or substance use disorders. As a key member of our care team, you will play a central role in helping individuals work toward their goals, access resources, and overcome life’s challenges. This position is ideal for someone who is deeply passionate about making a difference, skilled in communication and documentation, and committed to walking alongside others in their recovery and wellness journey. Essential Duties and Responsibilities • Build trusting, respectful relationships with individuals, meeting them where they are emotionally and physically. • Develop, implement, and monitor community treatment plans in collaboration with people served, natural supports, and recovery team. • Coordinate support around accessing mental health, substance use, housing, medical, vocational, and other community services utilizing the CCS Service Array. • Advocate for individuals’ needs and ensure timely connection to appropriate supports. • Maintain regular communication with people served through in-person visits, phone calls and written follow-ups. • Coordinate with healthcare providers, therapists, case managers, and other community partners • Track progress, update treatment plans, and document interactions accurately and thoroughly • Empower individuals to build on their strengths and pursue self-identified goals. • Provide psychosocial rehabilitation, symptom monitoring and management, and supportive coaching to people served • Establish individuals’ eligibility for CCS by using the Mental Health/AODA Functional Screen • Respond with empathy and professionalism to crises and setbacks. • Full-time hours 8-4pm, some flexibility, no nights, or weekends. Required Qualifications • Bachelor’s degree in Social Work, Psychology, Human Services, or related field (Master’s preferred but not required) • One (1) year of experience working with individuals experiencing mental illness and/or substance use • Valid driver’s license, automobile, and insurance sufficient to meet agency requirements. • Passion for mental health advocacy and belief in recovery and harm reduction models • Must meet all the WCS employee requirements including references, criminal background checks, as well as an acceptable driving record per the terms of the agency’s insurance. Preferred Qualifications • Bilingual abilities are a plus Knowledge, Skills, and Abilities • Communication – ability to provide information effectively with a diverse population - the people we serve, supervisor, colleagues, and program partners in writing and oral communications. • Strong interpersonal and communication skills – verbal and written • Technological Aptitude – Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel, Teams). • Proficiency in documentation, electronic records, and basic computer skills • Managing Priorities/Deadlines – Ability to maintain schedules, meet deadlines and manage multiple projects. • Excellent organizational and time-management abilities • Problem-Solving Skills – Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. • Adaptability – Ability to manage change, deal with situations as they arise and work independently or as part of a team. • Teamwork – Ability to work as a team and participate productively while also managing independent contributing duties and responsibilities. • Motivation – Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. • Professionalism – Ability to conduct oneself with a high level of integrity, ethics and boundaries. • Ability to maintain professional boundaries and navigate complex systems • Multicultural Sensitivity – The role involves working in the community and interacting directly with diverse populations, including consumers, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. • Empathy: Meeting people with compassion and without judgment. • Reliability: Being dependable and consistent with the people you support and in documentation. Required Qualifications • Bachelor’s degree in Social Work, Psychology, Human Services, or related field (Master’s preferred but not required) • One (1) year of experience working with individuals experiencing mental illness and/or substance use • Valid driver’s license, automobile, and insurance sufficient to meet agency requirements. • Passion for mental health advocacy and belief in recovery and harm reduction models • Must meet all the WCS employee requirements including references, criminal background checks, as well as an acceptable driving record per the terms of the agency’s insurance. Preferred Qualifications • Bilingual abilities are a plus Knowledge, Skills, and Abilities • Communication – ability to provide information effectively with a diverse population - the people we serve, supervisor, colleagues, and program partners in writing and oral communications. • Strong interpersonal and communication skills – verbal and written • Technological Aptitude – Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel, Teams). • Proficiency in documentation, electronic records, and basic computer skills • Managing Priorities/Deadlines – Ability to maintain schedules, meet deadlines and manage multiple projects. • Excellent organizational and time-management abilities • Problem-Solving Skills – Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. • Adaptability – Ability to manage change, deal with situations as they arise and work independently or as part of a team. • Teamwork – Ability to work as a team and participate productively while also managing independent contributing duties and responsibilities. • Motivation – Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. • Professionalism – Ability to conduct oneself with a high level of integrity, ethics and boundaries. • Ability to maintain professional boundaries and navigate complex systems • Multicultural Sensitivity – The role involves working in the community and interacting directly with diverse populations, including consumers, partners, and service providers. As such, the employee must demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings. • Empathy : Meeting people with compassion and without judgment. • Reliability : Being dependable and consistent with the people you support and in documentation. pm21 PHYSICAL DEMANDS: Position is mobile with some time spent in the community, including occasionally transporting individuals, home visits and attending meetings; driving throughout Milwaukee County; must be able to go up and down stairs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Noise levels range from low to medium. Work is performed in an office and community environment. Work is performed in the community including going into homes and other locations to serve adults enrolled in the CCS program. Hours average at least 40 hours per week. Travel is required. A flexible work schedule is required to meet the needs of staff and the people being served. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PI8d67728f7146-37344-39310869 Read Less

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  Clinical Milieu Supervisor - Bakari Center  

  Wisconsin Community Services Careers

  - Milwaukee County

  Posted: 26/12/2025

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  CLINICIAL SUPERVISOR - BAKARI CENTER Position Summary: Exciting opport... Read More

  CLINICIAL SUPERVISOR - BAKARI CENTER Position Summary: Exciting opportunity to work in a therapeutic milieu environment serving youth at State licensed residential care center serving male youth, ages 13-17. The Clinical Milieu Supervisor is focused on supporting youth and guiding staff in creating a positive, motivating treatment milieu. This role supports supervising staff, promoting the agreements and assumptions of Dialectical Behavior Therapy (DBT), and fostering staff’s clinical skill development. This role includes providing critical support to staff, helping them navigate the evolving nature of their daily responsibilities while ensuring a collaborative and supportive program culture. This includes teaching and role modeling skills, staff supervision, providing training, and serving as role model for staff. Essential Functions: Provide clinical leadership for operations team and role model for Lead Youth Treatment Specialists and Youth Treatment Specialists. Supervise the milieu implementation of therapy by supporting therapeutic interactions through coaching staff on skill use throughout daily activities, modeling appropriate behavior, teaching and reinforcing use and generalization of skills through a token economy system. Collaborate with the clinical team to ensure youth’s emotional and behavioral health needs are met and youth treatment specialists are carrying out treatment plans. Provide one-to-one supervision of Lead Youth Treatment Specialists and Treatment Specialists to ensure professional growth and development and youth treatment plans are followed and regularly communicate with staff. Use evidence-based best practices for youth with mental health, substance use and life needs.This includes the innovative Integrated Treatment Model (ITM) including Dialectical Behavior Therapy (DBT), trauma informed care, motivational interviewing, youth centered, and culturally reverent approaches while celebrating youth’s development and identity. Co-facilitate Dialectical Behavior Therapy groups and other group topics pertaining to healthy relationships, fatherhood, independent living skills, substance use education, and cultural identity development curriculums. Assist with interviewing and hiring program staff and assist with mediating staff and youth complaints, concerns and grievances. Write and deliver staff performance evaluations and staff coaching and disciplinary actions. Providing coverage for clinical staff including individual sessions, facilitating various groups and managing behavior protocols. Lead and participate in staff meetings, daily shift transition meetings and program planning sessions to develop and implement engaging activities that motivate staff and align with program goals. Provide one-on-one and group coaching sessions for staff to improve their understanding of their roles and responsibilities, and problem-solve personnel concerns with the management team. Calmly and responsibly respond during crisis situations and intervene to de-escalate using trained and approved methods and techniques of verbal and physical intervention to maintain safety in the environment. Assist with authoring and facilitating staff training on clinical topics such as developmental theories, suicide, mental health diagnoses, substance use, treatment model and other topics for new staff training and ongoing training hours. Co-facilitate parent education groups and engage families in programming. Participate in QA/QI projects such as curriculum review, measures to ensure fidelity to programming, reviewing clinical work for fidelity and other performance improvement projects as identified. Fulfill on-call rotation of services and responsibilities for management and staffing needs, clinical questions, staffing concerns and programmatic needs Interact with youth in a professional, positive and therapeutic manner according to policy, procedure, training and agency values. Observe and document youth participation in activities and interactions with others per program standards (youth logs and youth related reports) in an electronic database. Ensure that all staff who work with residents are aware of the requirements of Wisconsin Chapter DCF 52 and ensure that staff are aware of the requirements of s. 48.78 or 938.78, Stats., s. 51.30, Stats., and Ch. DHS 92 on confidentiality and s. 51.61, Stats., and Ch. DHS 94 on patient rights and the rights otherwise accorded under DHS 34 and the criminal and civil penalties for violating those statutes and rules. Maintain youth and family confidentiality within all written and verbal communications Adhere to State licensing requirements. Adhere to WCS Policies and Procedures. Other duties as assigned. O ther Duties and Responsibilities: Other job-related duties may be necessary to carry out the responsibilities of the position. Minimal Qualifications: Master’s degree in social work or related field from an accredited college or university. Current state of licensure as an Advanced Practicing Social Worker, Licensed Clinical Social Worker, Licensed Professional Counselor, or Licensed Marriage and Family Therapist or agreement to have minimally training licensure within 90 days of hire. A minimum of three (3) years in youth services programming working with youth with mental health and substance use needs, with at least one (1) year working in a clinical, supervisory, or administrative role. Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth General knowledge of budget concepts and formulation. Ability to prepare reports using proper writing skills. Strong organizational skills, ability to manage multiple complex tasks, strong professional communication and teamwork. Valid driver’s license, automobile, and insurance sufficient to meet agency requirements. Meet all the employee requirements including references, criminal background check, and driver’s license check Knowledge, Skills, and Abilities: Working knowledge of positive child/youth development; patience and understanding of difficult life situations; the ability to interact with youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; perform basic computer functions; use time efficiently and effectively; ability to multi-task. Work Relationship and Scope: Reports directly to the Clinical Supervisor and works closely with the Bakari Center Team. Direct interaction with the youth being served by the program and their families, project partners, and Milwaukee County. Personal Attributes: Follow agency Code of Conduct and adhere to established policies and procedures of the agency and of all funding sources including Milwaukee County Division of Youth and Family Services, Wrapaorund Milwaukee, Wisconsin Department of Children and Families, and the Departent of Corrections. Conduct self in an ethical manner. Maintain professional and respectful relationships with all WCS staff, youth and families, and all external funding sources and community partners involved with Bakair Center. Show sensitivity toward cultural, ethnic, and disability needs. Embrace and demonstrate a commitment to agency values and mission. Working Conditions: State-Licensed Residential Care Center Most of the work is done throughout the building and in the community Local travel as required fulfilling essential functions of the position. Ability to provide coverage as needed. Ability to serve youth who have experienced much trauma and express their needs through behaviors. Working Schedule: Full Time Flexible schedule, first shift, swing shifts, some second shifts may be necessary On call rotation Holiday rotation required Physical Demands: Duties require activity such as sitting for extended periods of time and may be several days during the week. Ability to perform computer work. Mobility is required and the use of trained physical interventions (Vistelar P.O.S.C) if there is immediate physical harm posed to youth or staff. Ability to lift 30 pounds. Driving is required. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PM21 PId795976f5dab-37344-39310896 Read Less

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  Support and Service Coordinator - Children’s Long Term Support Program (CLTS)  

  Wisconsin Community Services Careers

  - Milwaukee County

  Posted: 26/12/2025

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  Position Summary: The CLTS Waiver Program is one of Wisconsin’s Home a... Read More

  Position Summary: The CLTS Waiver Program is one of Wisconsin’s Home and Community Based Services (HCBS) Medicaid Waiver programs, federally authorized under § 1915(c) of the Social Security Act. HCBS waiver programs provide Medicaid funding that may be used to fund allowable support and services that promote individuals in the waiver access and inclusion in their home and community. Eligible participants include youth between the ages of 0-22 with developmental, severe emotional, and/or physical needs, who are also functionally and financially eligible for Medicaid. The Support and Service Coordinator (SSC) coordinates and facilitates access to all services and support, both formal and informal, which are needed by the child and family to meet their identified needs. Support and service coordination assists a child or youth and his or her family to achieve an inclusive, interdependent, and self-empowered life. The child’s or youth’s SSC uses their knowledge of available programs, resources, and services to create an individualized service plan that best supports the child and family in pursuit of their desired outcomes. This includes connecting families to support throughout the community and promotes family members’ self-determination and involvement in all facets of community life. A primary responsibility of the SSC is promoting the child’s health, safety, and welfare in their home and community. Essential Functions: Coordinates and facilitates services with the child and family to meet the developmental, emotional, and physical needs of the enrolled youth in CLTS. Provide family centered, trauma informed, strength based, culturally intelligent services through monthly collateral contact, direct contact with the family a minimum of every three months, face-to-face contact at least every six months (with the child or youth), and at least one of the face-to-face contacts is required annually to take place at the child and family’s place of residence. Provide services in the community focused on promoting inclusion and access in the community and youth’s home. Assisting to establish and maintain all aspects of program functional and financial eligibility. Assessing and periodically reassessing the child’s or youth’s health, safety, and functional capacity. Identifying vulnerable and high-risk children and ensuring heightened care coordination, collaborating with other agencies when applicable. Providing crisis and critical incident intervention and resolution. Mandated reporter responsibilities include making reports of mental health, safety, or well-being of a child or youth to the Wisconsin Department of Health Services. Develop and execute family centered service plans to meet the individualized needs of the youth and family. Authorizing support and services provided through the CLTS Program. Managing the coordination of benefits for the supports and services in the service plan to ensure high quality services/ Provide advocacy and resources to the child or youth and their family and/or advocates to independently obtain access to services and support, regardless of funding source. Provide transitional support for the CLTS Program enrollment and disenrollment. Complete all required training including CLTS specific training and shadowing, functional screen training, and mandated reporter training. Compiling and maintaining required documentation. Completes all paperwork in a strength based and youth/family centered manner. Follow all SSC policies and procedures outlined by Milwaukee County Children Youth and Family Services. Other Duties and Responsibilities: Attend required training and participate in staffing, weekly/monthly meetings, and consultations, as needed. Assist with child and family coverage for co-workers as needed or directed. Other job-related duties may be necessary to carry out the responsibilities of the position. Knowledge, Skills and Abilities: Working knowledge of youth and young adults experiencing disability needs; patience and understanding of traumatic life situations; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; perform basic computer functions; uses time efficiently and effectively; ability to multi-task; sensitivity towards cultural, ethnic and disability needs. Minimal Qualifications: Must possess a bachelor’s degree in a health or human services-related field and one year of experience working with individuals with disabilities. Complete all mandatory CLTS training and shadowing. Working knowledge of computer applications preferred (Windows and Microsoft Word). Ability to provide strength based, family centered, trauma informed, and culturally sensitive services to children and families with disability, emotional, physical, and life needs. Knowledge and skills to work with children, young adults and families. Valid driver’s license, automobile, and insurance sufficient to meet agency requirements. Meet all the employee requirements including references, criminal background check, and driver’s license check. pm21 Work Relationship and Scope: Reports directly to the CLTS Supervisor. Has contact with a wide variety of individuals including youth and family members, other program staff, including collateral contacts, formal and informal family supports, funders, Milwaukee County Department of Health and Human Services Children youth and Family Services Division, Milwaukee Public Schools (MPS) staff and administrators, staff of youth disability serving agencies and the general public. Personal Attributes: Follow agency and Code of Conduct and adhere to established policies and procedures of the CLTS Program under the direction of Milwaukee County Children Youth and Family Services Division. Professional and respectful relationships with program staff, other WCS staff, youth/families, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission. Working Conditions: Work is performed primarily in a busy office environment serving children, young adults and families. Some of the work is done stationary at desk using a computer; requires outreach in the community and families’ homes; much of the outreach is done throughout Milwaukee County neighborhoods and several hours per day may be spent driving; hours average 40 per week; flexible work schedule include some hours outside the normal work schedule on evenings and weekends. Physical Demands: Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extreme situations. Driving required. Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law. PI80b216f0cab5-37344-39310906 Read Less

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  Bilingual Certified Peer Specialist - OCA  

  Wisconsin Community Services Careers

  - Milwaukee County

  Posted: 26/12/2025

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  Join a Mission-Driven Team Making a Daily Impact in the Lives of Other... Read More

  Join a Mission-Driven Team Making a Daily Impact in the Lives of Others Social Services Professional | Wisconsin Community Services (WCS) Are you a change-maker at heart? Ready to use your passion for social justice, mental health, and community empowerment to impact lives every single day? At Wisconsin Community Services (WCS) , we don’t just offer services—we build hope. We provide a continuum of care and support to individuals navigating adversity, including substance use challenges, mental health needs, criminal justice involvement, and employment barriers. Through compassion, advocacy, and connection, we empower people to break cycles and create change—for themselves, their families, and their communities. Position Summary: Join our team at Access Clinic South as a Certified Peer Specialist. If you are bilingual (English/Spanish) with personal experience in mental health or substance use recovery, and have completed or are in the process of completing the State of Wisconsin Peer Specialist certification, we encourage you to apply. Your lived recovery experience will guide and inspire adults facing similar challenges. Key Responsibilities: Provide recovery-focused, strength-based support and develop individual recovery goals. Encourage the development of personal symptom management and self-advocacy. Assist individuals in navigating care systems to enhance self-determination and dignity. Conduct research to connect individuals with appropriate resources. Maintain accurate case files and documentation, including crisis plans in the Behavioral Health Division's Electronic Health Record system. Participate in 1:1 clinical supervision, if required. Collaborate with individuals' teams to ensure continuity and support in the recovery process. Facilitate group and individual support and educational sessions. Utilize motivational interviewing and positive communication skills. Attend staff meetings, training, and conferences. Additional Responsibilities: Execute other duties as needed to fulfill position responsibilities. Duties may evolve as determined by supervision needs. Requirements: High school diploma or GED/HSED required. Bilingual fluency in English and Spanish. Graduate of state Certified Peer Specialist training or attain certification within one year of hire. Knowledge of mental health and substance use recovery principles. Valid driver’s license, automobile, and adequate auto insurance. Ability to meet physical demands, including mobility in community settings. pm21 Why WCS Be part of an organization rooted in equity and impact . Access ongoing professional development , mentorship, and clinical supervision. Join a collaborative team of individuals who genuinely care about the people we serve. Contribute to real change in a role that blends advocacy, healing, and hope. Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. PI631ed3cb35ae-37344-39310895 Read Less

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  Parent Peer Specialist (Wraparound)  

  Wisconsin Community Services Careers

  - Milwaukee County

  Posted: 26/12/2025

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  Parent Peer Support Specialist Wisconsin Community Services (WCS) Spec... Read More

  Parent Peer Support Specialist Wisconsin Community Services (WCS) Specialized Services Program – Wraparound Position Summary: To engage the parents/caregivers of Wraparound Milwaukee enrolled youth in the Wraparound process. Utilize the unique lived experiences of parenting a child with significant mental health, substance use, co-occurring, and life needs to provide hope to parents/caregivers currently enrolled in Wraparound programming. The role of the Parent Peer Specialist is to enhance parenting knowledge and skills to minimize crisis and maximize the long-term benefit of involvement in the Wraparound process through a focus on parent and youth strengths as part of the solution and family participation as partners in all aspects in their care. Essential Functions: Provide one to one peer support to parents/caregivers in a variety of community settings, including the family home Utilize unique lived experience to build professional relationships with youth and families enrolled in Wraparound to assist in navigating the mental health/behavioral health, youth justice, and/or child welfare systems to walk with the parent/caregiver and youth to ensure their needs are being met and their voice is heard, understood, and respected by the Child and Family Team. Work directly with the parent/caregiver within the family system to proactively and reactively reduce crisis triggers, role model parenting and crisis management skills, provide education to the family, and support families during crisis. Role model recovery in all interactions and utilize lived experience to engage families. Support the team to understand and identify the family’s needs and develop strategies to meet the identified needs. Work closely with the family to identify a sustainable network of supports and resources in the community to meet the family’s needs. Partner with the Care Coordinator to build strong working relationships with community organizations that serve Milwaukee youth and their families. Collaborate closely with the Wraparound team to ensure the needs of the youth and family are met. Support youth and family to engage in mental health services by accompanying at appointments and community activities. Attend and actively participate in Child and Family Team Meetings including the development and implementation of the Plan of Care and Crisis Plan. Complete all necessary paperwork in a strengths-based manner per Wraparound Milwaukee/Agency requirements Attend and actively participate in weekly supervision. Other Duties and Responsibilities: Attend in-services and participate in staffing, weekly and monthly meetings and consultations. Assist with coverage for co-workers as needed. Other job-related duties as may be necessary to carry out the responsibilities of the position. Minimal Qualifications: High school or GED/HSED required Graduate of state Parent Peer Specialist training Possess current Certified Parent Peer Specialist certification or become certified within one year of employment. Meet all WCS and contractor requirements for criminal and caregiver background check, driving record, and references. Good written and verbal communication skills. Complete all Wraparound trainings as required for the position. Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of each individual. Knowledge and skills to work with children, young adults, and families. Lived experience of parenting a youth with mental health, substance use, co-occurring, juvenile justice, and/or life needs. Valid driver’s license, automobile, and sufficient insurance to meet agency requirements is preferred. Work Relationship and Scope: Reports directly to the Wraparound Program Manager. Has contact with a wide variety of individuals including youth/young adults and family members, other program staff, including consulting Psychologist/Psychiatrist, and other collateral contacts, neighbors, funders, Milwaukee County Department of Health and Human Services, Milwaukee County Delinquency adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, people being served by WCS, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission. Demonstrates a strengths-based, person centered, and culturally intelligent approach to serving people with mental health and co-occurring needs. Focused on embracing recovery in all interactions and utilize lived experience to engage youth/young adults and their families. Knowledge, Skills and Abilities: Working knowledge of positive youth/young adult development; patience and understanding of challenging life needs; knowledge related to mental health and co-occurring needs, the ability to interact with youth, young adults, and caregivers in a calm and professional manner; ability to follow oral and written instructions and cues; ability to remain calm and respond appropriately in crisis situations; computer skills; accurate documentation; ability to meet deadlines; sensitivity towards cultural, ethic and life needs. Working Conditions: Work is performed in a busy office environment and in the community serving children, young adults and families. Some of the work is done sitting at a desk using a computer; requires significant outreach in the community and families’ homes; much of the outreach is done in communities throughout Milwaukee and several hours per day may be spent driving; hours average 40 per week; flexible work schedule includes some hours outside the normal work schedule on evenings and weekends. Physical Demands: Position is mobile with time spent in the community, including home visits and time spent in the office; driving throughout Milwaukee County is required; must be able to go up and down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. 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  Case Manager - Part-time - Intoxicated Driver Intervention Program - Kenosha  

  Wisconsin Community Services Careers

  - Kenosha County

  Posted: 26/12/2025

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  Job Summary: This position provides pretrial case management of person... Read More

  Job Summary: This position provides pretrial case management of persons with pending criminal intoxicated driving charges for the Circuit Courts of Kenosha County. This position reports directly to the Program Director of Pretrial Services. Has contact with a wide variety of individuals, including persons served, court personnel, treatment providers, family members of persons served, and other WCS staff and leadership. Essential Functions: Monitor bail conditions of individuals ordered by the Court into the Intoxicated Intervention Program to include scheduling and providing regular supervision in the office. Conduct program orientation and intake/admission with the person served with a brief psycho/social history. Conduct and record Random Breathalyzer Tests and Urinalysis Drug Testing. Perform all duties associated with the SCRAM (Secure Continuous Remote Alcohol Monitoring) bracelet. Provide accurate and complete written reports to the court to include regular updates as well as non-compliance reports. Work as a team, sharing all aspects of caseload responsibilities, to include but not limited to: conducting intakes, writing court letters, obtaining essential court case information, ongoing CCAP checks, treatment updates, meeting with persons served, and staffing cases. Maintain accurate written and electronic records to include detailed documentation of all contacts with individuals served, referrals made and all pertinent information related to all pending cases. Make any necessary treatment referrals and monitor progress in treatment. Provide referrals for support services in the community. Collect and process program fees according to program policies and procedures. Maintain flexibility in schedule to include coverage in office when full-time staff are out of the office Required Qualifications Bachelor’s degree in criminal justice, Social Work, or other related field. Associate’s degree with 5 years of experience in a justice involved case manager position. Valid driver’s license, automobile, and insurance sufficient to meet agency requirements preferred. Meet all the employee requirements including references, criminal background check, drug test, and driver’s license check Knowledge, Skills and Abilities Communication – ability to provide information to a variety of individuals - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications. Technological Aptitude – Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel). Managing Priorities/Deadlines – Ability to maintain schedules, meet deadlines and manage multiple projects. Problem-Solving Skills – Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. Adaptability – Ability to manage change, deal with situations as they arise and work independently or as part of a team. Teamwork – Ability to work as a team participate productively while also managing independent contributing duties and responsibilities. Motivation – Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. Professionalism – Ability to conduct oneself with a high level of integrity, ethics and boundaries. Maintain professional and respectful communication with coworkers, persons served, and all external persons and agencies involved with service provision. Knowledge of Evidence-Based principles, including Motivational Interviewing, Trauma-Informed Care, Person-centered care, and other agency adopted principles, as well as following models for fidelity established by the agency. Complete training in all agency-required EBP’s within six months of hire unless otherwise directed at the agency employment orientation. Follow the Agency Code of Conduct . Program Specific Knowledge, Skills and Abilities Working knowledge of the Wisconsin Criminal Justice system Knowledge of local treatment programs, including substance use, mental health and domestic violence Knowledge of community resources including housing, education and public transportation. Proficiency with the Wisconsin Circuit Court Access Program (CCAP) PHYSICAL DEMANDS: Duties require good hearing and the ability to communicate verbally; hand and finger dexterity for data entry and typing; may involve occasional walking to the Kenosha County Courthouse WORK ENVIRONMENT: Most of the work will be done in the office; observe and supervise drug screens; individuals served may have complex needs including substance misuse and/or mental health issues. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. PM21 PI9273a1b6f0ff-37344-39310884 Read Less

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  BHS Supported Apartment Program Support Specialist  

  Wisconsin Community Services Careers

  - Milwaukee County

  Posted: 26/12/2025

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  Join Our Team and Make a Difference! At Wisconsin Community Services (... Read More

  Join Our Team and Make a Difference! At Wisconsin Community Services (WCS), we believe in building hope and empowering individuals through community-based support. As a BHS Supported Apartment Program Support Specialist, you will play a vital role in helping individuals facing mental health, substance use, and co-occurring challenges achieve their housing and recovery goals. Job Summary: In this dynamic position, you’ll deliver personalized, strength-based services that foster skill development and enhance the lives of those referred to our program. Join us as we support individuals on their journey towards independence and recovery. Essential Duties and Responsibilities: Provide person-centered services in supported apartment locations and community settings. Deliver individualized skill development in communication, problem-solving, and daily living activities. Collaborate with individuals to identify and prioritize recovery goals. Maintain accurate documentation and case files as per agency policies. Flexibly participate in team meetings, trainings, and community outreach. Required Qualifications: High School Diploma required; Bachelor’s degree preferred. 2 years of experience in social services or related field preferred. Completion of State of Wisconsin Peer Specialist training; certification within one year of hire. Valid driver's license and sufficient insurance. Knowledge, Skills, and Abilities: Strong assessment and organizational skills. Ability to build respectful relationships with individuals and partners. Knowledge of mental health and substance use challenges. Flexibility and ability to multitask in a dynamic environment. Physical Demands: This role requires mobility within the community, including home visits and transporting clients. Must be able to navigate stairs. Work Environment: Work primarily conducted in the community and office settings, averaging 40 hours per week. pm21 Why Join WCS? At WCS, we don’t just provide services; we create pathways for lasting change. If you’re dedicated to social justice and community empowerment, we invite you to apply! Enjoy generous paid time off, health insurance, 403b participation, and eligibility for Public Service Student Loan Forgiveness (PSLF). Apply Now! Become a part of a mission-driven team that truly makes a difference every day. Your passion can change lives—join us in this rewarding journey! Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. PI78bc6dfcae5c-37344-39310888 Read Less

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  Youth CCS Mental Health Professional  

  Wisconsin Community Services Careers

  - Milwaukee County

  Posted: 26/12/2025

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  Wisconsin Community Services (WCS) YOUTH CCS MENTAL HEALTH PROFESSIONA... Read More

  Wisconsin Community Services (WCS) YOUTH CCS MENTAL HEALTH PROFESSIONAL (MHP)/SUPERVISOR SPECIALIZED SERVICES PROGRAM – CCS Job Summary The role of the Youth CCS Mental Health Professional (MHP)/Supervisor is focused on providing direct supervision and clinical support to the Youth CCS Care Coordinators. The MHP/Supervisor also provides clinical guidance to high-risk youth and young adults enrolled in Youth CCS. The MHP/Supervisor responsibilities are two equally essential roles. The supervisor responsibilities include direct supervision of the Youth CCS staff to ensure comprehensive services are being provided to meet the individualized needs of each person served by Youth CCS. The clinical work includes providing direct clinical consultation to Care Coordinators and supporting high-risk enrolled youth who may need additional clinical care. Essential Duties and Responsibilities Provide supervision to the Youth CCS team to ensure services are being coordinated to meet the identified needs of the individuals being served by the Youth CCS program. This includes being a champion of the Youth CCS process while providing leadership, and role modeling a strength-based environment. Interview, hire, evaluate, manage, and train assigned Youth CCS staff in accordance with Milwaukee County Youth Behavioral Health programs and WCS Policies and Procedures. Monitor and approve all documentation to ensure accuracy and timely completion (i.e. consent forms, provider notes, provider referrals, court letters Community Treatment Plans, Crisis Plans, Incident Reports, etc.) Provide weekly, directive clinical consultation and coaching with each Care Coordinator for a minimum of one hour. Provide ongoing coaching and support regarding areas of strength of Care Coordinators, areas of need, and potential strategies for improvement through the consistent use of shadowing and supervision. Facilitate clinical consultation for Youth CCS staff in accordance with DHS 36 and monitor staff’s participation in/documentation of required consultation time. Oversee CCS discharges in collaboration with Care Coordinators and Milwaukee County Youth CCS Administration. Ensure accountability for timely annual functional screen evaluations which determine ongoing eligibility for youth enrolled in Youth CCS. Provide Care Coordinators with ongoing assistance in day-to-day service delivery, as well as crisis situations. Establish and maintain strong communication and collaboration with all system partners (Milwaukee County Behavioral Health Services, Division of Milwaukee Child Protective Services, Children all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. pm21 PI061ab49a007a-37344-39310874 Read Less

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  Care Coordinator (Wraparound)  

  Wisconsin Community Services Careers

  - Milwaukee County

  Posted: 26/12/2025

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  CARE COORDINATOR WRAPAROUND PROGRAM Wisconsin Community Services Posit... Read More

  CARE COORDINATOR WRAPAROUND PROGRAM Wisconsin Community Services Position Summary: Working under the Wraparound Practice Model of care, which includes a unique set of values that emphasizes individualized, strength-based, trauma-informed, community-based and culturally intelligent care, provide intensive and individualized care coordination for children and adolescents. Essential Functions: 1. Maintains a caseload of approximately 8 children and families. 2. Contact enrolled children and families within 48 hours of enrollment, and set up initial visit to occur within 5 business days of enrollment to introduce self and supports available. 3. Schedule and attend weekly visits with assigned children and families, facilitate monthly Child and Family Team Meetings to discuss treatment planning, and maintain regular phone contact with assigned children and families and service providers as needed. 4. Assemble a Child and Family Team within two (2) weeks of enrollment by interviewing the family, identifying family members/natural supports/service providers and other significant persons. 5. Within the first 30 days, coordinates the meeting of the Child and Family Team and develops the initial individualized Plan of Care based on the identified strengths and needs, including a comprehensive 24-hour Crisis Plan. 6. Monitor the provision and quality of services provided to the family through the Child and Family Team and is the liaison when new services/resources need to be sought or developed. 7. Advocate for Children and Families across a variety of settings, including home, educational, court, and community settings, as needed. 8. Attend all scheduled court hearings as a representative of Wraparound Milwaukee to support children and families throughout the court process and explain supports available/in place. 9. Seek community resources with the assistance of the Team and modify the SAR whenever services or resources need to be added and/or deleted. 10. Provide or arrange for transportation for youth/young adults to appointments, crisis/respite services, including assisting a child and family with identifying natural supports and sustainable transportation plans, etc., if needed. 11. Provide or secure support and crisis/emergency services for youths enrolled and/or their families. This may be done through face-to-face contact, phone contact/ availability or an on-call system. 12. Completes all necessary paperwork in a strength-based manner per Wraparound Milwaukee/Agency requirements,(i.e., court letters, Plans of Care, change of placement forms, SARs, Referrals, Progress Notes, evaluation instruments, consent forms, etc.). 13. Maintain accurate information online, ensuring that family demographic information and Child and Family Team Member contact information is up to date. 14. Collaborate with other necessary individuals the youth and family may have contact with. 15. Keep Wraparound Milwaukee informed of all emergencies or critical incidents (refer to Wraparound Policy #14 - Critical Incident Reporting). Other Duties and Responsibilities: 1. Attend in-services and participate in staffings, weekly/monthly meetings, and consultations, as needed. 2. Assist with child and family coverage for co-workers as needed or directed. 3. Other job-related duties as may be necessary to carry out the responsibilities of the position Minimal Qualifications: • Must possess a bachelor’s degree in a relevant area of education or human services and a minimum of one year of continued experience providing mental health services. • Complete 85 hours of mandatory training in Wraparound philosophy and policies, as well as attend a Family Orientation within 6 months of their hire date. • Working knowledge of computer applications preferred (Windows and Microsoft Word). • Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors in a manner that recognizes, affirms and values the worth of each individual. • Knowledge and skills to work with children, young adults and families. • Valid driver’s license, automobile, and insurance sufficient to meet agency requirements. • Meet all the employee requirements including references, criminal background check, drug test, and driver’s license check. Personal Attributes: Follow agency and Code of Conduct and adhere to established policies and procedures of the agency Milwaukee County/Wraparound. Dress in a respectful manner (refer to Wraparound Policy #040 - Dress Code) and maintain a respectful demeanor and presentation at all times. Must not post any client identifying information on any web-based social networking sites (i.e., Facebook, Twitter, etc.) and use discretion with the information they may be posting on self. Conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, youth/families, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission. Knowledge, Skills and Abilities: Working knowledge of positive child/youth development; patience and understanding of traumatic life situations; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; perform basic computer functions; uses time efficiently and effectively; ability to multi-task; sensitivity towards cultural, ethnic and disability issues. Work Relationship and Scope: Reports directly to the Wraparound Supervisor. Has contact with a wide variety of individuals including clients and family members, other program staff, including consulting Psychologist/Psychiatrist and other collateral contacts, neighbors, funders, Milwaukee County Department of Health and Human Services, Division of Milwaukee Child Protective Services(DMCPS), Milwaukee County Department of Youth requires outreach in the community and families’ homes; much of the outreach is done in urban neighborhoods and several hours per day may be spent driving; hours average 40 per week; flexible work schedule include some hours outside the normal work schedule on evenings and weekends. Physical Demands: Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extreme situations. Driving required. Wisconsin Community Servicesis an Equal Opportunity Employer Allqualified applicants will receive consideration for employment without regardto race, color, religion, sex, sexual orientation, gender identity, nationalorigin, veteran, disability status or any other characteristic protected byfederal, state or local law. PM21 PIde18e3df8229-37344-39310889 Read Less

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  Case Manager - Targeted Case Management (TCM)  

  Wisconsin Community Services Careers

  - Milwaukee County

  Posted: 26/12/2025

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  Join a great team! We are a fast-paced Community Based Mental Health p... Read More

  Join a great team! We are a fast-paced Community Based Mental Health program seeking a person with the following qualities: Compassionate; experience working with individuals who have a mental illness; a sense of humor; attention to detail; organized; independent worker; experience with computers. We are open 8AM-4PM, Monday through Friday. Attention recent graduates! Working as a Case Manager in our Targeted Case Management program offers many unique opportunities and benefits: *Our Case Managers serve adults who have serious and persistent mental illness. Your work will make a significant impact to those who are often overlooked and underserved. *MSW graduates - Earn your 3,000 clinical hours towards licensure (LCSW or LPC). *Many licensing fees and CEUs are paid by the agency. *WCS is a qualifying nonprofit agency under the Public Service Loan Forgiveness Program. *Our culture is team-oriented, and one of camaraderie and dedication to each other. Position Summary: This position encompasses the care of people dealing with and recovering from mental illness. Under supervision, this position will develop a treatment relationship with the clients of the program. This position will also develop and implement the treatment plan, which will include the necessary follow-up, case management and intervention required. Essential Functions include: 1. Develop a treatment relationship with consumer and formulate treatment plans on his/her caseload that will detail treatment to be provided. 2. Provide psychosocial rehabilitation, symptom monitoring Master's Degree encouraged; meet all WCS requirements for criminal and caregiver background checks, references, and driving record; valid driver’s license with automobile and sufficient insurance to meet agency requirements. Knowledge, Skills and Abilities: Good computer skills including Word, Excel and the CSP Exchange; good organizational skills and the ability to multitask; ability to meet deadlines; some knowledge of mental illness and the ability to work with individuals diagnosed with mental illness. Ability to work as a team and independently. pm21 Working Conditions: Work is performed largely in the community, which includes an apartment setting, client home, community locations or other various settings. Hours of work will be during regular business hours but will vary depending on consumer and/or program needs and will average at least 40 hours a week. Physical Demands: Position is mobile with time spent in the community, including transporting clients, home visits and in the office; driving throughout Milwaukee County; must be able to go up and down stairs and lift and carry 20 pounds to assist case managers with routine client moves. Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. PIcb94240c7d47-37344-39310868 Read Less

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