Duties and Responsibilities:Verifying insurance benefits and communicating cost to patientRequesting insurance authorizations for various insurance plansGreets persons entering the facility in a friendly manner/checks in patients and collects co-paysSchedules new and additional appointments with patients to maintain a full treatment scheduleOperates phone/voicemail, copier, fax machine, scanner, printer, and computerCalls all new patients to remind them of upcoming appointments and what to bring and expect and text reminders to current patientsCreates and maintains each patients electronic medical recordPrepares appropriate materials and patient information for next workdayResponsible for tracking and immediately contacting patients that cancels or do not showHandles all protected health information discreetly according to HIPAAKeeps the reception area and clinic neat and orderlyAssist with tracking of Plan of Care for patients and productivity statistics such as number of new patients, patient visits seen, and cancellations for each dayAssist with laundry and restocking roomsRecords requestsMinimum Experience and Requirements:Previous office experience required, basic knowledge of insurance languageExcellent communication skills especially over the phoneMust be very organized, detail oriented, and able to follow directions wellMust be friendly and professional when talking to people who come into contact with our officeAbility to operate spreadsheets and Google WorkplaceWeekly CommitmentMonday- Thursday 10am -5:00pmFriday 10am - 3pmWith occasional flexibility to work additional hours when needed to cover time offIf you meet the Minimum Requirements listed above and are excited about this opportunity please drop off your job application (go to www.willowpt.com to print), resume, and cover letter in person at the clinic during business hours.Thank you! recblid g49gj6k7iczkk7pyfya17mlsuwbh8s
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