Williams-Sonoma Inc. - 8023 Pacific Coast Highway - Responsibilities: Oversees Back of House operational functions: Omni/fulfillment, receiving, shipping, inventory, management, stockroom organization and standards and markdown/markup execution; Executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer's needs while maintaining profitability and the image of the Brand; Models, trains and coaches individual productivity and performance related to fulfillment, BOPIS/Design Crew conversion, processing, packing and stockroom standards; Manages shipping and processing stations, product staging areas and supplies to ensure efficient receipt and packing of incoming and outgoing merchandise; Performs routine audits and reconciliations (UPS, DIAR, Markdown) and establishes daily disciplines to eliminate loss/shrink (lost cartons, mis pics, MOS, returns, RTV)
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