You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.
Responsibilities
Create engaging experiences for customers by sharing expertise on enhancing your homeProvide daily support to the management team by performing opening and closing routines, register functions and back office proceduresProvide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guestsEnsure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on duty shiftsEffectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priorityMaintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First PhilosophyCriteria
Effective communication, organization and leadership skillsProven ability to motivate and influence others through personal actions and examples1-3 years retail sales experience with shift supervision experience preferred1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)Physical Requirements
Must be able to be mobile on the sales floor for extended periods of timeMust be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniquesFull time associates are expected to have open availability to meet the needs of the business.Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $18.00-$22.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brandsA 401(k) plan and other investment opportunitiesA wellness program that supports your physical, financial and emotional healthPaid vacations and holidays (full-time)Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)Cross-brand and cross-functional career opportunitiesOnline learning opportunities through brand specific resources and WSI UniversityWSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration. This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Read LessAs a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.
You're excited about this opportunity because you will:
Provide sincere, friendly and energetic customer service by exemplifying World-Class service standardsAchieve established sales and contest goals Maintain knowledge of current sales and promotionsAssist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture ordersUtilize effective selling techniques to build multiple sales and increase productivityDemonstrate comprehensive product knowledge, including features and benefitsEfficiently and accurately perform register transactions i.e. sales, returns, and exchangesAssist in implementation and maintenance of visual merchandise presentation, signage and lightingUphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as neededProcess, ticket, and restock merchandise as neededPerform other duties as assigned by managementComply with all Company policies and proceduresWhy you will love working at Williams-Sonoma, Inc.
We're a successful, fast-growing company with an entrepreneurial vibeA technologically and data-driven businessCompetitive salaries and comprehensive health benefitsWe're at the forefront of tech and retail, redefining technology for the next generationWe're passionate about our internal and external clients and live/breathe the client experienceWe get to be creative dailyA smart, experienced leadership team that wants to do it right and is open to new ideasWe believe in autonomy and reward taking initiativeWe have fun!We're excited about you because...
Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a saleSucceed in a team environment, while able to work independently & manage your own timeThrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-boxKnow what questions to ask your customers in order to understand their personal cooking style & needsEnjoy discovering the customer's style, lifestyle & story to connect them to the right productsProven ability to prioritize and handle multiple tasks simultaneouslyMost successful when provided with clearly defined daily sales goals & metricsPhysical Requirements:
Ability to be mobile on the sales floor for extended periods of time.Ability to operate POS system.Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)High school diploma or equivalent preferredFull time associates are expected to have open availability to meet the needs of the businessPart-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).Benefits Just for You
This role offers a competitive compensation package including pay and benefits.?Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc.?The anticipated pay range for this role will be: $17.75-$18.75 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brandsA 401(k) plan and other investment opportunitiesA wellness program that supports your physical, financial and emotional healthPaid vacations and holidays (full-time)Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
FOR SF ONLY:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
About UsFounded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Job InfoJob Identification 18248Locations 4545 La Jolla Village Drive, San Diego, CA, 92122, USJob Schedule Part timeJob Shift Day Read LessAs a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.
You're excited about this opportunity because you will:
Provide sincere, friendly and energetic customer service by exemplifying World-Class service standardsAchieve established sales and contest goals Maintain knowledge of current sales and promotionsAssist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture ordersUtilize effective selling techniques to build multiple sales and increase productivityDemonstrate comprehensive product knowledge, including features and benefitsEfficiently and accurately perform register transactions i.e. sales, returns, and exchangesAssist in implementation and maintenance of visual merchandise presentation, signage and lightingUphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as neededProcess, ticket, and restock merchandise as neededPerform other duties as assigned by managementComply with all Company policies and proceduresWhy you will love working at Williams-Sonoma, Inc.
We're a successful, fast-growing company with an entrepreneurial vibeA technologically and data-driven businessCompetitive salaries and comprehensive health benefitsWe're at the forefront of tech and retail, redefining technology for the next generationWe're passionate about our internal and external clients and live/breathe the client experienceWe get to be creative dailyA smart, experienced leadership team that wants to do it right and is open to new ideasWe believe in autonomy and reward taking initiativeWe have fun!We're excited about you because...
Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a saleSucceed in a team environment, while able to work independently & manage your own timeThrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-boxKnow what questions to ask your customers in order to understand their personal cooking style & needsEnjoy discovering the customer's style, lifestyle & story to connect them to the right productsProven ability to prioritize and handle multiple tasks simultaneouslyMost successful when provided with clearly defined daily sales goals & metricsPhysical Requirements:
Ability to be mobile on the sales floor for extended periods of time.Ability to operate POS system.Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)High school diploma or equivalent preferredFull time associates are expected to have open availability to meet the needs of the businessPart-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).Benefits Just for You
A generous discount on all Williams-Sonoma, Inc. brandsA 401(k) plan and other investment opportunitiesA wellness program that supports your physical, financial and emotional healthPaid vacations and holidays (full-time)Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
FOR SF ONLY:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Job InfoJob Identification 17902Posting Date 03/04/2026, 11:19 PMLocations 385 San Lorenzo Ave, Coral Gables, FL, 33146, USJob Schedule Part timeJob Shift Day Read LessAs a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.
You're excited about this opportunity because you will...
Provide sincere, friendly and energetic customer service by exemplifying World-Class service standardsAchieve established sales and contest goals Maintain knowledge of current sales and promotionsAssist customers with special services including:
Gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture ordersUtilize effective selling techniques to build multiple sales and increase productivityDemonstrate comprehensive product knowledge, including features and benefitsEfficiently and accurately perform register transactions i.e. sales, returns, and exchangesAssist in implementation and maintenance of visual merchandise presentation, signage and lightingUphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
Process, ticket, and restock merchandise as needed
Perform other duties as assigned by management
Comply with all Company policies and procedures
Why you will love working at Williams-Sonoma, Inc.
We're a successful, fast-growing company with an entrepreneurial vibeA technologically and data-driven businessCompetitive salaries and comprehensive health benefitsWe're at the forefront of tech and retail, redefining technology for the next generationWe're passionate about our internal and external clients and live/breathe the client experienceWe get to be creative dailyA smart, experienced leadership team that wants to do it right and is open to new ideasWe believe in autonomy and reward taking initiativeWe have fun!We're excited about you because...
Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a saleSucceed in a team environment, while able to work independently & manage your own timeThrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-boxKnow what questions to ask your customers in order to understand their personal cooking style & needsEnjoy discovering the customer's style, lifestyle & story to connect them to the right productsProven ability to prioritize and handle multiple tasks simultaneouslyMost successful when provided with clearly defined daily sales goals & metricsPhysical Requirements:
Ability to be mobile on the sales floor for extended periods of time.Ability to operate POS system.Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)High school diploma or equivalent preferredFull time associates are expected to have open availability to meet the needs of the businessPart-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $18.00 -$19.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brandsA 401(k) plan and other investment opportunitiesA wellness program that supports your physical, financial and emotional healthPaid vacations and holidays (full-time)Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Read LessYou will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
Create and present design plans based on client's needs, style, preferences and living space
Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment
Strong communication, clienteling and customer follow-up skills
Ability to complete and coordinate complex large orders within a variety of sales channels
Experience in working with the elements of design preferred
Proven ability to prioritize and handle multiple tasks simultaneously
1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
Must be able to be mobile on the sales floor for extended periods of time
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business.
Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $17.00-$19.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Individual development plans and career pathing conversations
Annual performance appraisals
Cross-brand and cross-functional career opportunities
Online learning opportunities through brand specific resources and WSI University
Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
About UsFounded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Job InfoJob Identification 18306Posting Date 04/13/2026, 09:58 PMLocations 110 S Hope Ave, Santa Barbara, CA, 93105, USJob Schedule Part timeJob Shift Day Read LessAbout the Role
As a Sales Associate, you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.
You're excited about this opportunity because you will...
Provide sincere, friendly and energetic customer service by exemplifying World-Class service standardsAchieve established sales and contest goals. Maintain knowledge of current sales and promotionsAssist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture ordersUtilize effective selling techniques to build multiple sales and increase productivityDemonstrate comprehensive product knowledge, including features and benefitsEfficiently and accurately perform register transactions i.e. sales, returns, and exchangesAssist in implementation and maintenance of visual merchandise presentation, signage and lightingUphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as neededProcess, ticket, and restock merchandise as neededPerform other duties as assigned by managementComply with all Company policies and proceduresWhy you will love working at Williams-Sonoma, Inc.
We're a successful, fast-growing company with an entrepreneurial vibeA technologically and data-driven businessCompetitive salaries and comprehensive health benefitsWe're at the forefront of tech and retail, redefining technology for the next generationWe're passionate about our internal and external clients and live/breathe the client experienceWe get to be creative dailyA smart, experienced leadership team that wants to do it right and is open to new ideasWe believe in autonomy and reward taking initiativeWe have fun!We're excited about you because...
Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a saleSucceed in a team environment, while able to work independently & manage your own timeThrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-boxKnow what questions to ask your customers in order to understand their personal cooking style & needsEnjoy discovering the customer's style, lifestyle & story to connect them to the right productsMost successful when provided with clearly defined daily sales goals & metricsHigh school diploma or equivalent preferred1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)Proven ability to prioritize and handle multiple tasks simultaneouslyAbility to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, up to 75 lbs. while utilizing appropriate equipment and safety techniquesFull time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December) * Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)Physical Requirements
Ability to be mobile on the sales floor for extended periods of timeAbility to operate POS systemAbility to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniquesBenefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brandsA 401(k) plan and other investment opportunitiesA wellness program that supports your physical, financial and emotional healthPaid vacations and holidays (full-time)Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Read LessYou will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand.
Responsibilities
Create engaging experiences for customers by sharing expertise on enhancing your homeProvide daily support to the management team by performing opening and closing routines, register functions and back office proceduresProvide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guestsEnsure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on duty shiftsEffectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priorityMaintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First PhilosophyCriteria
Effective communication, organization and leadership skillsProven ability to motivate and influence others through personal actions and examples1-3 years retail sales experience with shift supervision experience preferred1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)Physical Requirements
Must be able to be mobile on the sales floor for extended periods of timeMust be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniquesFull time associates are expected to have open availability to meet the needs of the business.Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).Benefits Just for You
A generous discount on all Williams-Sonoma, Inc. brandsA 401(k) plan and other investment opportunitiesA wellness program that supports your physical, financial and emotional healthPaid vacations and holidays (full-time)Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)Cross-brand and cross-functional career opportunitiesOnline learning opportunities through brand specific resources and WSI UniversityWSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Read LessFounded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Read LessWe hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About The TeamOur mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview Of The Assistant Manager Of Sales And Service RoleYou will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.
ResponsibilitiesLeads the store team to create an exceptional experience for customers and exceed sales goals
Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience
Reinforce customer service principles by coaching staff on their successes and challenges
Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals
Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system
CriteriaExcellent communication, organization and leadership skills
Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
2-3 years of previous retail sales experience or management experience in a customer service related field
Physical RequirementsMust be able to be mobile on the sales floor for extended periods of time
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business.
Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Benefits Just For YouDepending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Individual development plans and career pathing conversations
Annual performance appraisals
Cross-brand and cross-functional career opportunities
Online learning opportunities through brand specific resources and WSI University
Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Job InfoJob Identification 18115Posting Date 03/26/2026, 04:37 PMLocations 3195 28th Southeast, Grand Rapids, MI, 49512, USJob Schedule Full timeJob Shift Day Read LessWe hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Assistant Manager, OMNI Operations role
You will be driving incremental sales and ensuring profitability through the effective management of in-store order fulfillment via Omni channels. You will support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.
Responsibilities
Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation)
Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and or baker's racks as needed
Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment
Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establishes daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs)
Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training
Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
Criteria
Excellent communication, organization and leadership skills
Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
Ability to independently lead self and others to achieve results
2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus!
Physical Requirements
Must be able to be mobile on the sales floor for extended periods of time
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
Full time associates are expected to have open availability to meet the needs of the business.
Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Benefits Just for You
This role offers a competitive compensation package including pay and benefits.?Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc.?The anticipated pay range for this role will be: $23.00-$25.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Cross-brand and cross-functional career opportunities
Online learning opportunities through brand specific resources and WSI University
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances, the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
About UsFounded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Job InfoJob Identification 18021Posting Date 03/16/2026, 07:20 PMLocations 321 Nut Tree Road, Vacaville, CA, 95687, USJob Schedule Full timeJob Shift Day Read Less