Assists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Job ResponsibilitiesDevelops and maintains creative store layout and product merchandising.
Works with Team Leader to achieve sales, purchasing, and labor targets.
Assists Team Leader in analysis of sales, reports, and labor.
Assists team leader in annual sales and expense projections and budget preparation.
Assists team leader with ordering and inventory management.
Works with Team Leader to resolve team concerns or issues.
Functions as point person and departmental person in charge in absence of Team Leader.
Sets and achieves the highest standards of retail execution.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
Communicates and maintains Team Member safety and security standards.
Provides timely, thorough, and thoughtful performance evaluations.
Consistently communicates and models WFM vision and goals.
Job SkillsHigh energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
Extensive knowledge of meat products.
Growth mindset towards greater responsibility and ownership.
Desire to coach and mentor others for growth.
Excellent interpersonal, motivational, team building, and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Thorough product knowledge.
Advanced knowledge of regulatory and safety policies and procedures.
Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Proficiency with email, Microsoft Office, and operations-related applications.
Experience18+ months retail Team Member experience and 6+ months of supervisory experience.
Physical Requirements/Working ConditionsMust be able to lift 50 pounds.
In an 8-hour work day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: 90 degrees Fahrenheit.
Ability to work in a wet and cold environment.
Ability to handle knives and other cutting equipment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $20.05-$35.00 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
Read LessPerforms all functions related to customer service, stocking, and sanitation. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job ResponsibilitiesWeighs, prices, and packages customer orders.Understands venue menus, stays abreast of specials, menu changes, etc.Follows cash handling procedures related to the service venues.Monitors product quality and freshness and ensures proper product rotation.Completes product spoilage and transfer records as needed.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.Immediately reports safety hazards and violations.Performs other duties as assigned by store, regional, or national leadership.Job SkillsGood understanding of food production and fundamental cooking techniques.Ability to visually examine products for quality and freshness.High energy, enthusiastic, and displays an affinity for WFM products, core values, and company philosophy.Ability to sell proactively.Ability to understand and convey to others the differentiating factors about WFM products.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with WFM quality goals.ExperiencesNo prior retail experience required.Physical Requirements / Working Conditions
Must be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in wet and dry conditions.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders.The wage range for this position is $17.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
Whole Foods Market provides a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Read LessProvides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
ResponsibilitiesCuts, prepares, and serves a variety of hot and cold foods, including meats, cheeses, sandwiches, burritos, wraps, salad, and pizza.Samples products to customers.Stocks hot and cold cases and displays with prepared foods from kitchen, walk-in preparation, and refrigerators.Checks in-stock product dates to ensure freshness and rotates when necessary.Bails and consolidates recyclables.Assists Team Leader in organizing and displaying volume and seasonal items.Completes spoilage, sampling, temperature, and sweep worksheets as required.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.Immediately reports safety hazards and violations.Knowledge, Skills, & AbilitiesAbility to sell proactively.Ability to learn basic knowledge of all products carried in department.Strong attention to detail.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with WFM quality goals.Desired Work ExperiencesNo prior retail experience required.Physical Requirements / Working ConditionsMust be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in wet and dry conditions.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders.The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $18.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
Whole Foods Market provides a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Read LessProvides support as a member of the Customer Service & E-Commerce team to include assisting customers during the checkout process, performing all cash register functions, bagging groceries, and working at the customer service desk. Works to maintain attractive customer service displays and support the Whole Foods Market Customer Service vision. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Customer Service & E-Commerce Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions, including but not limited to assigned shopper tasks within the Customer Service & E-Commerce Team. All positions must strive to support WFM core values and goals, promote national, company programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Job ResponsibilitiesChecks out customer groceries efficiently and accurately.Upholds government regulations concerning sale of alcoholic beverages and taxation.Follows proper check, ATM, and credit procedures.Uses proper tares procedures when ringing up scalable items.Cleans and stocks Front End areas, including own register changing tapes and ribbon as necessary.Follows all cash handling procedures meeting and exceeding regional cashier variance policy.May assist with training of new Cashier and Cashier Assistant Team Members.Assists supervisor in controlling customer flow and backed up lines helping reduce customer waiting time.Proactively participates in company programs as directed by leadership.Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.Job SkillsDemonstrates patience in dealing with customers and Team Members.Maintains proficiency with the Cashier Code Book and PLUs.Strong basic math skills.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures; effective time management and organization skills.Passion for natural foods and the mission of Whole Foods Market.Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.Understanding of and compliance with WFM quality goals.Strong attention to detail.ExperienceNo prior retail experience required.Physical Requirements / Working ConditionsMust be able to lift 50 pounds.In an 8-hour work day: standing/walking 6-8 hours.Hand use: single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting and reaching.Exposure to FDA approved cleaning chemicals.Exposure to temperatures: 90 degrees Fahrenheit.Ability to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.May require use of ladders.The wage range for this position is $18.50-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). For benefit details, click here.
New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Read LessAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job ResponsibilitiesDelivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Seeks awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job SkillsAbility to perform task management, balancing dynamic customer flows.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Proficient with email, Microsoft Office, and operations-related applications.Qualifications12+ months retail experiencePhysical Requirements/Working ConditionsMust be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.The wage range for this position is $17.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
Read LessAssists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Job ResponsibilitiesDevelops and maintains creative store layout and product merchandising.
Works with Team Leader to achieve sales, purchasing, and labor targets.
Assists Team Leader in analysis of sales, reports, and labor.
Assists team leader in annual sales and expense projections and budget preparation.
Assists team leader with ordering and inventory management.
Works with Team Leader to resolve team concerns or issues.
Functions as point person and departmental person in charge in absence of Team Leader.
Sets and achieves the highest standards of retail execution.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
Communicates and maintains Team Member safety and security standards.
Provides timely, thorough, and thoughtful performance evaluations.
Consistently communicates and models WFM vision and goals.
Job SkillsHigh energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
Extensive knowledge of Specialty products.
Growth mindset towards greater responsibility and ownership.
Desire to coach and mentor others for growth.
Excellent interpersonal, motivational, team building, and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Thorough product knowledge.
Advanced knowledge of regulatory and safety policies and procedures.
Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Proficiency with email, Microsoft Office, and operations-related applications.
Experience18+ months retail Team Member experience and 6+ months of supervisory experience.
Physical Requirements / Working ConditionsMust be able to lift 50 pounds.
In an 8-hour work day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: less than 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), greater than 90 degrees Fahrenheit.
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years of age or older to serve alcohol.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $20.05-$35.00 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
Read LessAt Whole Foods Market, we're committed to providing record-setting grocery delivery services to our customers. This is a fast-growing program and candidates who are passionate about our quality products and great customer service will be a great fit. We think you'll agree that it's a great time to join #TeamWFM. As an In-Store Shopper, you'll work on the Customer Service & E-Commerce teams supporting and preparing customer orders for delivery and/or pickup. While our offerings will continue to evolve, you'll shop throughout our store for everyday goods including produce, meat, dairy, household items, prepared foods, specialty cheeses, wine, beer and more. Having a flexible schedule is key to meeting our customers' needs. We especially need Team Members who can work on Saturday and Sunday our busiest times of the week! Shoppers with the ability to work nights, weekends, and holidays are preferred.
Availability RequirementsTeam Members receive their schedule up to three weeks in advance. Average shifts are four-eight hours long.
Job RequirementsComfort using handheld technology (mobile) device to fulfill orders. Fulfills online orders efficiently, accurately and with a sense of urgency. Detail oriented, paying attention to product and order accuracy. Eagerness to learn product knowledge, customer service standards, and store operations. Ability to keep staging area organized and free of clutter.
Basic QualificationsMust be at least 18 years old. Sufficient English language proficiency to prepare and shop customer orders. Ability to lift up to 50 pounds, stand/walk for at least six hours, and be able to frequently push, pull, squat, bend, and reach with or without reasonable accommodation. High school diploma or equivalent diploma.
Physical Requirements/Working ConditionsMust be able to lift 50 pounds. In an eight-hour workday: standing/walking six-eight hours, sitting one-four hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting, and reaching. Exposure to FDA approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. May require use of ladders.
The wage range for this position is $16.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
Read LessAssists with the scheduling and supervision of the Stock Crew as well as with the normal operational flow of the department. Oversees and maintains compelling displays. Supports the Team Leader, Associate Team Leader(s), and Order Writers to ensure smooth operation of the team. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with the Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Job ResponsibilitiesEffectively supervises and delegates tasks based on the needs of the department.
Works with leadership to resolve team concerns or issues.
Responds to customer and Team Member needs and concerns.
Assists in sorting and stocking processes for at least 75% of the scheduled shift.
Assists in training as delegated by Team Leader and Associate Team Leader utilizing learning checklists and training materials.
Establishes and maintains a positive work environment that supports high Team Member morale.
Completes inventory management processes, spoilage, sampling, temperature, and sweep worksheets as required.
Assists in tracking the productivity of the stocking crew utilizing the case count tracker.
Opens and closes department according to established procedures.
Sets and achieves the highest standards of retail execution.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
Provides timely, thorough, and thoughtful performance evaluations.
Consistently communicates and models WFM vision and goals.
Job SkillsDemonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
Capable of teaching others in a constructive and positive manner.
Strong demonstrated organizational and time management skills.
Excellent interpersonal, motivational, team building, and customer relationship skills.
Thorough product and process knowledge.
Advanced knowledge of regulatory and safety policies and procedures.
Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Proficiency with email, Microsoft Office, and operations-related applications.
Experience12+ months retail experience.
Physical Requirements / Working ConditionsMust be able to lift 50 pounds.
In an 8-hour workday: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting, and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: 90 degrees Fahrenheit.
Ability to work in wet and dry conditions.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
May require use of ladders.
The wage range for this position is $17.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
Read LessAt Whole Foods Market, we're committed to providing record-setting grocery delivery services to our Prime Now customers. This is a fast-growing program and candidates who are passionate about our quality products and great customer service will be a great fit. We think you'll agree that it's a great time to join Team WFM.
As an In-Store Shopper, you'll work on the Store Support team supporting Prime Now customer orders, preparing them for delivery and/or pickup. While our offerings will continue to evolve, you'll shop throughout our store for everyday goods including food, household items, and so much more. Having a flexible schedule is key to meeting our customer's needs. We especially need Team Members who like to work on Saturday and Sunday our busiest times of the week! Shoppers with the ability to work nights, weekends, and holidays are preferred.
Availability RequirementsTeam Members receive their schedule up to 3 weeks in advance
Average shifts are 4-8 hours long
Job RequirementsComfort using handheld technology (mobile) device to fulfill orders
Fulfills online orders efficiently, accurately and with a sense of urgency
Detail oriented, paying attention to product and order accuracy
Eagerness to learn product knowledge, customer service standards, and store operations
Ability to keep staging area organized and free of clutter
Basic QualificationsMust be at least 18 years old
Ability to read and speak basic English
Ability to lift up to 40 pounds, stand/walk for at least 6 hours, and be able to frequently push, pull, squat, bend, and reach with or without reasonable accommodation
High School diploma or equivalent diploma
Physical Requirements / Working ConditionsMust be able to lift 50 pounds.
In an 8-hour work day: standing/walking 6-8 hours, sitting 1-4 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting, and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: 90 degrees Fahrenheit.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
May require use of ladders.
The wage range for this position is $15.00-$24.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
Read LessProvides support as a member of the Specialty team to include receiving and preparing product, maintaining the Specialty floor and displays, and selling product in support of the regional Specialty vision. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Job ResponsibilitiesSurprises and delights customers with consistent and delicious food.
Engages in positive and proactive selling.
Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
Checks product to ensure it meets WFM quality standards.
Monitors spoilage and supply waste to minimize impact on department expenses.
Assists with sampling program, keeping sample areas full, clean and appealing.
Maintains back stock in good order.
Accesses information about market conditions and communicates to customers.
Ensures temperature, sanitation and sweep logs are completed. Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
Immediately reports safety hazards and violations.
Performs other duties as assigned by store, regional, or national leadership.
Job SkillsAbility to learn basic knowledge of all products carried in department.
Ability to visually examine products for quality and freshness.
Ability to sell proactively.
Working understanding of Specialty department and team and WFM quality goals.
Strong attention to detail.
Strong to excellent communication skills and willingness to work as part of a team.
Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Ability to follow directions and procedures; effective time management and organization skills.
Passion for natural foods and the mission of Whole Foods Market.
Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
Understanding of and compliance with WFM quality goals.
ExperienceNo prior retail experience required.
Physical Requirements / Working ConditionsMust be able to lift 50 pounds.
In an 8-hour work day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: 90 degrees Fahrenheit.
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years of age or older to serve alcohol.
The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $17.00-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).
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