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Whitewater Express Car Wash
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  • Car Wash Attendant 106  

    - Katy
    Job DescriptionJob Description​​​Car Wash AttendantAt WhiteWater Expre... Read More
    Job DescriptionJob Description


    Car Wash Attendant

    At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

    Position Overview

    The Car Wash Attendant is responsible for delivering excellent customer service at WhiteWater Express, engaging with customers, completing assigned operational tasks, and maintaining site cleanliness. The role also involves learning all aspects of the car wash operation and following standard procedures.

    Key Responsibilities

    Lead by example and foster a team-oriented environment where everyone can develop leadership skills.Maintain a positive, customer-focused workplace that is hospitable, fun, and growth-oriented.Provide top-notch customer service by educating and assisting customers in selecting the best car wash options, selling membership plans and wash packages to suit their needs.Ensure a smooth experience by safely guiding customer vehicles into the wash tunnel, maintaining a friendly and professional approach.Take pride in keeping the entire facility spotless! Maintain the car wash, tunnel, back room, and vacuum lot, ensuring every area is clean, organized, and guest ready.Learn and execute opening and closing procedures.Perform wash quality checks and basic equipment troubleshooting.Notify management of deposit pickups or cash deliveries.QualificationsMust be 18 years of age or older due to safety regulations related to working with and/or around heavy machinery.Able to lift up to 50 pounds and stand for long periods of time.Passionate about delivering exceptional service and creating memorable experiences for every customer.Enjoys working collaboratively to achieve outstanding results and support team success.Ready to take on new challenges daily with enthusiasm and a solution-oriented approach.Comfortable working in an outdoor environment across various weather conditions and fast-paced settings.Available to work early evenings, weekends, and adapt to scheduling needs.Benefits Competitive Compensation in Base and Bonus PotentialComprehensive Health Benefits (Medical, Dental & Vision)Paid Time Off in addition to Company Paid Holidays401(k) Retirement Plan with Company MatchCompany-Paid Life InsurancePathways to AdvancementFree Weekly Car Washes

    Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

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  • Car Wash Attendant 216  

    - Fort Worth
    Job DescriptionJob Description​​​Car Wash AttendantAt WhiteWater Expre... Read More
    Job DescriptionJob Description


    Car Wash Attendant

    At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

    Position Overview

    The Car Wash Attendant is responsible for delivering excellent customer service at WhiteWater Express, engaging with customers, completing assigned operational tasks, and maintaining site cleanliness. The role also involves learning all aspects of the car wash operation and following standard procedures.

    Key Responsibilities

    Lead by example and foster a team-oriented environment where everyone can develop leadership skills.Maintain a positive, customer-focused workplace that is hospitable, fun, and growth-oriented.Provide top-notch customer service by educating and assisting customers in selecting the best car wash options, selling membership plans and wash packages to suit their needs.Ensure a smooth experience by safely guiding customer vehicles into the wash tunnel, maintaining a friendly and professional approach.Take pride in keeping the entire facility spotless! Maintain the car wash, tunnel, back room, and vacuum lot, ensuring every area is clean, organized, and guest ready.Learn and execute opening and closing procedures.Perform wash quality checks and basic equipment troubleshooting.Notify management of deposit pickups or cash deliveries.QualificationsMust be 18 years of age or older due to safety regulations related to working with and/or around heavy machinery.Able to lift up to 50 pounds and stand for long periods of time.Passionate about delivering exceptional service and creating memorable experiences for every customer.Enjoys working collaboratively to achieve outstanding results and support team success.Ready to take on new challenges daily with enthusiasm and a solution-oriented approach.Comfortable working in an outdoor environment across various weather conditions and fast-paced settings.Available to work early evenings, weekends, and adapt to scheduling needs.Benefits Competitive Compensation in Base and Bonus PotentialComprehensive Health Benefits (Medical, Dental & Vision)Paid Time Off in addition to Company Paid Holidays401(k) Retirement Plan with Company MatchCompany-Paid Life InsurancePathways to AdvancementFree Weekly Car Washes

    Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

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  • Car Wash Attendant 119  

    - Spring
    Job DescriptionJob Description​​​Car Wash AttendantAt WhiteWater Expre... Read More
    Job DescriptionJob Description


    Car Wash Attendant

    At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

    Position Overview

    The Car Wash Attendant is responsible for delivering excellent customer service at WhiteWater Express, engaging with customers, completing assigned operational tasks, and maintaining site cleanliness. The role also involves learning all aspects of the car wash operation and following standard procedures.

    Key Responsibilities

    Lead by example and foster a team-oriented environment where everyone can develop leadership skills.Maintain a positive, customer-focused workplace that is hospitable, fun, and growth-oriented.Provide top-notch customer service by educating and assisting customers in selecting the best car wash options, selling membership plans and wash packages to suit their needs.Ensure a smooth experience by safely guiding customer vehicles into the wash tunnel, maintaining a friendly and professional approach.Take pride in keeping the entire facility spotless! Maintain the car wash, tunnel, back room, and vacuum lot, ensuring every area is clean, organized, and guest ready.Learn and execute opening and closing procedures.Perform wash quality checks and basic equipment troubleshooting.Notify management of deposit pickups or cash deliveries.QualificationsMust be 18 years of age or older due to safety regulations related to working with and/or around heavy machinery.Able to lift up to 50 pounds and stand for long periods of time.Passionate about delivering exceptional service and creating memorable experiences for every customer.Enjoys working collaboratively to achieve outstanding results and support team success.Ready to take on new challenges daily with enthusiasm and a solution-oriented approach.Comfortable working in an outdoor environment across various weather conditions and fast-paced settings.Available to work early evenings, weekends, and adapt to scheduling needs.Benefits Competitive Compensation in Base and Bonus PotentialComprehensive Health Benefits (Medical, Dental & Vision)Paid Time Off in addition to Company Paid Holidays401(k) Retirement Plan with Company MatchCompany-Paid Life InsurancePathways to AdvancementFree Weekly Car Washes

    Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

    Powered by JazzHR

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  • Car Wash Attendant 109  

    - Katy
    Job DescriptionJob Description​​​Car Wash AttendantAt WhiteWater Expre... Read More
    Job DescriptionJob Description

    ​​​

    Car Wash Attendant

    At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

     

    Position Overview

    The Car Wash Attendant is responsible for delivering excellent customer service at WhiteWater Express, engaging with customers, completing assigned operational tasks, and maintaining site cleanliness. The role also involves learning all aspects of the car wash operation and following standard procedures.

     

    Key Responsibilities

    Lead by example and foster a team-oriented environment where everyone can develop leadership skills.Maintain a positive, customer-focused workplace that is hospitable, fun, and growth-oriented.Provide top-notch customer service by educating and assisting customers in selecting the best car wash options, selling membership plans and wash packages to suit their needs.Ensure a smooth experience by safely guiding customer vehicles into the wash tunnel, maintaining a friendly and professional approach.Take pride in keeping the entire facility spotless! Maintain the car wash, tunnel, back room, and vacuum lot, ensuring every area is clean, organized, and guest-ready.Learn and execute opening and closing procedures.Perform wash quality checks and basic equipment troubleshooting.Notify management of deposit pickups or cash deliveries.

    Qualifications

    Able to lift up to 50 pounds and stand for long periods of time.Passionate about delivering exceptional service and creating memorable experiences for every customer.Enjoys working collaboratively to achieve outstanding results and support team success.Ready to take on new challenges daily with enthusiasm and a solution-oriented approach.Comfortable working in an outdoor environment across various weather conditions and fast-paced settings.Available to work early evenings, weekends, and adapt to scheduling needs.

    Benefits 

    Competitive Compensation in Base and Bonus PotentialComprehensive Health Benefits (Medical, Dental & Vision)Paid Time Off in addition to Company Paid Holidays401(k) Retirement Plan with Company MatchCompany-Paid Life InsurancePathways to AdvancementFree Weekly Car Washes 

    Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!


     

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  • Shift Leader 119  

    - Spring
    Job DescriptionJob Description​​​Shift LeaderAt WhiteWater Express, we... Read More
    Job DescriptionJob Description

    ​​​

    Shift Leader

    At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

     

    Position Overview

    The Shift Leader position is responsible for assisting with oversight of each shift. The position ensures that every team member understands and is enabled to perform their daily duties and assists management with completing incident reports and equipment maintenance, repairs, and reporting.

     

    Key Responsibilities

    Foster a team-oriented environment where every employee feels empowered to take initiative and lead.Cultivate a positive, customer-focused workplace by supporting team growth and leadership development.Address and resolve concerns, including incident reporting, to ensure a seamless experience.Monitor and adjust equipment, wash package functions, and tunnel performance to optimize efficiency.Uphold company policies, enforce safety protocols, and ensure all employees complete required safety training.Provide customers with information on wash products, packages, wash books, and membership plans.Assist customers with membership account updates and issue resolution.Oversee store opening and closing procedures, ensuring all tasks are completed correctly.Learn car wash chemistry, product interactions, and their impact on wash quality.Identify and resolve wash quality issues caused by chemical imbalances or other factors. Communicate areas of improvement for the location, team, and company to management.Administer customer feedback surveys during each shift to maintain high-quality service standards. 

    Qualifications

    Strong team player with leadership abilities to guide and support colleagues.Comfortable working outdoors in all weather conditions, including evenings and weekends.Physically capable of lifting up to 50 pounds and standing or moving for extended periods.Detail-oriented with a focus on delivering high-quality service and maintaining safety standards.Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success.Adherence to all safety protocols, including proper handling of chemicals per safety guidelines.Must successfully pass a background check. 

    Benefits 

    Competitive Compensation in Base and Bonus PotentialComprehensive Health Benefits (Medical, Dental & Vision)Paid Time Off in addition to Company Paid Holidays401(k) Retirement Plan with Company MatchCompany-Paid Life InsurancePathways to AdvancementFree Weekly Car Washes 

    Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

    Powered by JazzHR

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  • Car Wash Attendant 117  

    - Richmond
    Job DescriptionJob Description​​​Car Wash AttendantAt WhiteWater Expre... Read More
    Job DescriptionJob Description


    Car Wash Attendant

    At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

    Position Overview

    The Car Wash Attendant is responsible for delivering excellent customer service at WhiteWater Express, engaging with customers, completing assigned operational tasks, and maintaining site cleanliness. The role also involves learning all aspects of the car wash operation and following standard procedures.

    Key Responsibilities

    Lead by example and foster a team-oriented environment where everyone can develop leadership skills.Maintain a positive, customer-focused workplace that is hospitable, fun, and growth-oriented.Provide top-notch customer service by educating and assisting customers in selecting the best car wash options, selling membership plans and wash packages to suit their needs.Ensure a smooth experience by safely guiding customer vehicles into the wash tunnel, maintaining a friendly and professional approach.Take pride in keeping the entire facility spotless! Maintain the car wash, tunnel, back room, and vacuum lot, ensuring every area is clean, organized, and guest ready.Learn and execute opening and closing procedures.Perform wash quality checks and basic equipment troubleshooting.Notify management of deposit pickups or cash deliveries.QualificationsMust be 18 years of age or older due to safety regulations related to working with and/or around heavy machinery.Able to lift up to 50 pounds and stand for long periods of time.Passionate about delivering exceptional service and creating memorable experiences for every customer.Enjoys working collaboratively to achieve outstanding results and support team success.Ready to take on new challenges daily with enthusiasm and a solution-oriented approach.Comfortable working in an outdoor environment across various weather conditions and fast-paced settings.Available to work early evenings, weekends, and adapt to scheduling needs.Benefits Competitive Compensation in Base and Bonus PotentialComprehensive Health Benefits (Medical, Dental & Vision)Paid Time Off in addition to Company Paid Holidays401(k) Retirement Plan with Company MatchCompany-Paid Life InsurancePathways to AdvancementFree Weekly Car Washes

    Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

    Powered by JazzHR

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  • Human Resources Business Partner  

    - Houston
    Job DescriptionJob Description​​​Human Resources Business PartnerAt Wh... Read More
    Job DescriptionJob Description

    ​​​

    Human Resources Business Partner

    At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

     

    Position Overview:

    The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition.

    Supervisory Responsibilities:

    This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

    Key Responsibilities: 

    Serves as HR POC for assigned business units. Conducts or acquires background checks and employee eligibility verifications.Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.Attends and participates in employee disciplinary meetings, terminations, and investigations.Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.Conducts weekly meetings with respective business units.Consults with line management, providing HR guidance when appropriate. Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required. Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.Provides HR policy guidance and interpretation.Develops contract terms for new hires, promotions and transfers.Provides guidance and input on business unit restructures, workforce planning and succession planning.Identifies training needs for business units and individual executive coaching needs.Participates in evaluation and monitoring of training programs to ensure success.Provides day to day guidance to HR generalist staff. Performs other related duties as assigned. Required Skills/Abilities:Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.Excellent time management skills with a proven ability to meet deadlines.Strong analytical and problem-solving skills.Proficient with Google workspace or related software.Must possess a thorough understanding of and experience in working with government agencies, regulations and laws (FMLA, OFCCP, FLSA, EEOC, DOL, OHSA, etc.).Must possess knowledge of employment law. Demonstrated HR policy & procedure experience.ADP HRIS experience preferred. 

    Qualifications

    Minimum of a Bachelor's degree (or equivalent) in Human Resources, Industrial Psychology, Business or related field and 8 years of experience resolving complex employee relations issues.  However, a combination of experience and/or education will be taken into consideration.  Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, compensation, benefits, administration, diversity, performance management, and federal and state respective employment laws.SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment required. 

    Benefits 

    Comprehensive Health Benefits (Medical, Dental & Vision)Paid Time Off in addition to Company Paid Holidays401(k) Retirement Plan with Company MatchCompany-Paid Life InsuranceFree Weekly Car Washes

    Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!


     

    Powered by JazzHR

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  • Car Wash Attendant 211  

    - Weatherford
    Job DescriptionJob Description​​​Car Wash AttendantAt WhiteWater Expre... Read More
    Job DescriptionJob Description


    Car Wash Attendant

    At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

    Position Overview

    The Car Wash Attendant is responsible for delivering excellent customer service at WhiteWater Express, engaging with customers, completing assigned operational tasks, and maintaining site cleanliness. The role also involves learning all aspects of the car wash operation and following standard procedures.

    Key Responsibilities

    Lead by example and foster a team-oriented environment where everyone can develop leadership skills.Maintain a positive, customer-focused workplace that is hospitable, fun, and growth-oriented.Provide top-notch customer service by educating and assisting customers in selecting the best car wash options, selling membership plans and wash packages to suit their needs.Ensure a smooth experience by safely guiding customer vehicles into the wash tunnel, maintaining a friendly and professional approach.Take pride in keeping the entire facility spotless! Maintain the car wash, tunnel, back room, and vacuum lot, ensuring every area is clean, organized, and guest ready.Learn and execute opening and closing procedures.Perform wash quality checks and basic equipment troubleshooting.Notify management of deposit pickups or cash deliveries.QualificationsMust be 18 years of age or older due to safety regulations related to working with and/or around heavy machinery.Able to lift up to 50 pounds and stand for long periods of time.Passionate about delivering exceptional service and creating memorable experiences for every customer.Enjoys working collaboratively to achieve outstanding results and support team success.Ready to take on new challenges daily with enthusiasm and a solution-oriented approach.Comfortable working in an outdoor environment across various weather conditions and fast-paced settings.Available to work early evenings, weekends, and adapt to scheduling needs.Benefits Competitive Compensation in Base and Bonus PotentialComprehensive Health Benefits (Medical, Dental & Vision)Paid Time Off in addition to Company Paid Holidays401(k) Retirement Plan with Company MatchCompany-Paid Life InsurancePathways to AdvancementFree Weekly Car Washes

    Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

    Powered by JazzHR

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  • Area Director  

    - Fort Worth
    Job DescriptionJob Description​​​Area DirectorAt WhiteWater Express, w... Read More
    Job DescriptionJob Description

    ​​​

    Area Director

    At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

     

    Position Overview

    The Area Director (AD) is a strategic leadership role responsible for overseeing the operations of four (4) to ten (10) locations within a designated area. This position ensures the successful execution of business objectives across multiple sites, with a strong focus on operational excellence, team development, and financial performance.

    The Area Director plays a critical role in shaping the culture, performance, and growth of their assigned locations. This includes oversight of store operations, facility management, financial performance, personnel development, and customer engagement. Reporting directly to the Regional Director and Vice President, the AD ensures that all business units meet or exceed established standards and goals.

    Key Responsibilities

    Provide day-to-day operational leadership and direction to assigned locations, fostering a positive work culture for an exceptional guest experience.Monitor and drive performance across all operational aspects including store performance, staffing, facilities, and financial outcomes.Act as a key liaison between location leadership teams and senior regional leadership.Collaborate with General Managers and Multi Site Directors on store operations, equipment, damage claims, and employee development.Step up to fill open shifts when necessary to ensure seamless operations.Maintain regular communication with the recruiting team to ensure adequate staffing, retention, and potential employee progression.Review Leadership Summaries and ensure staff participation in development programs.Approve weekly work schedules, payroll submissions, purchasing invoices, and devise sales & metrics strategies.Analyze P&L reports and create sales and development strategies to meet company projections.

    Key Objectives:

    Team Development: Spend at least 80% of your time actively coaching, mentoring, and developing the leadership and staff across all locations.Leadership Pipeline: Identify and develop at least one General Manager to be eligible for promotion to Multi-Site Director.Membership Growth: Drive initiatives to grow and retain memberships, meeting or exceeding budgeted goals set forth by the VP and Regional Director.Team Retention: Maintain an average 30-day team member retention rate of 90% or higher across all assigned locations.Financial Goals: Ensure each location meets or exceeds its budgeted revenue and gross profit targets as directed by leadership.

    Qualifications

    Proven track record in leadership, successful management, and staff development.5+ years of multi-unit leadership experience in managing multiple locations.Passion for delivering outstanding customer service.Proven track record of driving revenue growth and profitability through strategic planning and operational efficiencyExperience in leading and developing store-level managers (GMs, Assistant Managers, etc.) with a focus on performance management and succession planningDemonstrated ability to implement and maintain operational standards across a region or marketStrong knowledge of P&L management, budgeting, and financial reportingAbility to thrive in an outdoor, all-weather, and fast-paced environment.Flexible scheduling, including evenings and weekends.Must successfully complete a pre-hire background check 

    Benefits 

    Competitive Compensation in Base and Bonus PotentialComprehensive Health Benefits (Medical, Dental & Vision)Pet Insurance is availablePaid Time Off in addition to Company Paid Holidays401(k) Retirement Plan with Company MatchCompany-Paid Life InsurancePathways to AdvancementFree Weekly Car Washes#INDCorporate

    Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!

    Powered by JazzHR

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  • Area Director  

    - Dallas
    Job DescriptionJob Description​​​Area DirectorAt WhiteWater Express, w... Read More
    Job DescriptionJob Description

    ​​​

    Area Director

    At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

     

    Position Overview

    The Area Director (AD) is a strategic leadership role responsible for overseeing the operations of four (4) to ten (10) locations within a designated area. This position ensures the successful execution of business objectives across multiple sites, with a strong focus on operational excellence, team development, and financial performance.

    The Area Director plays a critical role in shaping the culture, performance, and growth of their assigned locations. This includes oversight of store operations, facility management, financial performance, personnel development, and customer engagement. Reporting directly to the Regional Director and Vice President, the AD ensures that all business units meet or exceed established standards and goals.

    Key Responsibilities

    Provide day-to-day operational leadership and direction to assigned locations, fostering a positive work culture for an exceptional guest experience.Monitor and drive performance across all operational aspects including store performance, staffing, facilities, and financial outcomes.Act as a key liaison between location leadership teams and senior regional leadership.Collaborate with General Managers and Multi Site Directors on store operations, equipment, damage claims, and employee development.Step up to fill open shifts when necessary to ensure seamless operations.Maintain regular communication with the recruiting team to ensure adequate staffing, retention, and potential employee progression.Review Leadership Summaries and ensure staff participation in development programs.Approve weekly work schedules, payroll submissions, purchasing invoices, and devise sales & metrics strategies.Analyze P&L reports and create sales and development strategies to meet company projections.

    Key Objectives:

    Team Development: Spend at least 80% of your time actively coaching, mentoring, and developing the leadership and staff across all locations.Leadership Pipeline: Identify and develop at least one General Manager to be eligible for promotion to Multi-Site Director.Membership Growth: Drive initiatives to grow and retain memberships, meeting or exceeding budgeted goals set forth by the VP and Regional Director.Team Retention: Maintain an average 30-day team member retention rate of 90% or higher across all assigned locations.Financial Goals: Ensure each location meets or exceeds its budgeted revenue and gross profit targets as directed by leadership.

    Qualifications

    Proven track record in leadership, successful management, and staff development.5+ years of multi-unit leadership experience in managing multiple locations.Passion for delivering outstanding customer service.Proven track record of driving revenue growth and profitability through strategic planning and operational efficiencyExperience in leading and developing store-level managers (GMs, Assistant Managers, etc.) with a focus on performance management and succession planningDemonstrated ability to implement and maintain operational standards across a region or marketStrong knowledge of P&L management, budgeting, and financial reportingAbility to thrive in an outdoor, all-weather, and fast-paced environment.Flexible scheduling, including evenings and weekends.Must successfully complete a pre-hire background check 

    Benefits 

    Competitive Compensation in Base and Bonus PotentialComprehensive Health Benefits (Medical, Dental & Vision)Pet Insurance is availablePaid Time Off in addition to Company Paid Holidays401(k) Retirement Plan with Company MatchCompany-Paid Life InsurancePathways to AdvancementFree Weekly Car Washes 

    Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!


     

    Powered by JazzHR

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany