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White Lodging Westin Austin Downtown
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  • Night Audit  

    - Austin
    Summary: Who We Are White Lodging develops and operates a portfolio... Read More
    Summary:

    Who We Are

    White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Night Auditor, you will be the first point of contact for guests, ensuring their stay begins with a warm welcome and ends with exceptional service.




    Responsibilities


    What You'll Do

    A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk-related functions.Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds.Consistently follow all credit, cash-handling, and accounting procedures.Run various audits and reports, and record all revenues and statistics accurately.Read, analyze, interpret, and effectively explain items such as standard reports, guest folios, and emergency procedures.Ensure security and confidentiality of all guest and hotel information.Effectively respond to and resolve guest concerns or complaints.Perform other duties as assigned.

    What You'll Bring

    Strong communication skills.A passion for customer service.The ability to be flexible and adapt to any situation.A desire to work as part of the front desk team.An outgoing personality with a positive attitude.Previous hospitality experience is helpful but not required.Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, nights, weekends, and holidays as necessary.


    Other Information

    What You Can Look Forward To

    Medical, Dental, and Vision insurance (starting Day 1)Life Insurance and Disability InsurancePaid Parental LeaveDailyPay optionEmployee Assistance Program (EAP)401(k) with company matchVacation/Paid Time Off (PTO) with rolloverComplimentary wellness toolsUnlimited referral bonusesLeadership development and tuition reimbursementDiscounts on hotel rooms, dining, and other travel/entertainment experiencesMultiple hotels in each market = more opportunities for growth



    White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.


    Location Code: 3108

    Read Less
  • Front Desk Supervisor  

    - Austin
    Summary: Who We Are White Lodging develops and operates a portfolio o... Read More
    Summary:
    Who We Are

    White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the daily operations of the Front Desk team.

    Responsibilities

    What You'll DoDeliver the highest quality of service to guests, anticipating and exceeding their expectations.Run the "perfect shift" by ensuring all checklist items are complete and standards are upheld.Supervise Front Desk staff and ensure adherence to brand standards.Oversee the department in the absence of the Department Manager.Perform hourly tasks and operate equipment as needed, while assisting with new associate training and cross-training.Handle additional responsibilities as assigned to maintain smooth operations. What You'll BringAn outgoing personality and positive attitude.Adaptability and the ability to work in a fast-paced environment.Hospitality experience preferred but not required.

    Other Information
    What You Can Look Forward ToMedical, Dental, and Vision insurance (starting Day 1)Life Insurance and Disability InsurancePaid Parental LeaveDailyPay optionEmployee Assistance Program (EAP)401(k) with company matchVacation/Paid Time Off (PTO) with rolloverComplimentary wellness toolsUnlimited referral bonusesLeadership development and tuition reimbursementDiscounts on hotel rooms, dining, and other travel/entertainment experiencesMultiple hotels in each market = more opportunities for growth
    White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

    Location Code: 3108

    Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany