Job DescriptionJob DescriptionBenefits:
Bonus based on performanceCompetitive salaryPaid time offTraining & development
About White Glove Remediation and Restoration
At White Glove Remediation and Restoration, were a locally owned and operated company committed to excellence in every aspect of disaster recovery. We specialize in helping homeowners and businesses bounce back from water, fire, and mold damagewith fast response times, expert care, and results that speak for themselves.
Our name reflects our approach: detail-oriented, respectful, and always professional. We take pride in treating our customersand each otherwith the highest level of respect. Were passionate about growth, driven to deliver top-tier service, and proud to make a difference when it matters most.
Job Summary:
This position is responsible to both supervise and provide operational support in remediation efforts for client content. Main functions will include overseeing and performing tasks related to contents packing, moving, and cleaning; deodorizing; manipulation; and storage. This position will be required to use a variety of specialized equipment and cleaning chemicals under supervision.
Responsibilities:
Oversee the inventory, packout, cleaning, vaulting, wrapping, staging, and pack back of contentsPoint of contact communicating with clients and insurers, while reporting to General ManagersResponsible for the safety program and training new hiresPerform Dry and Wet mitigation/pre-cleaning using accepted proceduresManipulate contents at the client site to allow for the remediation crew to perform required tasksApplies inventory management for client contents inline with White Glove proceduresCorrectly wrap and package contents to prevent damage during transportAccurately load and unload contents on and off the truckTransport contents to cleaning facility for cleaning and storageAdhere to MSDS recognized standardsPerform daily vehicle safety and maintenance inspections and maintain in clean serviceable conditionAdhere to appearance guidelines and corporate values
Qualifications:
Construction, restoration, moving, or insurance industry experience preferredMust be able to identify Product (consumables), usage, and disposal requirements with trainingForklift certification or ability to become certifiedPossess a sense of urgency, professional demeanor, positive attitude, and strong work ethicStrong customer orientation with excellent interpersonal communication skillsAbility to lead and multitask in a fast-paced environmentComprehensive understanding of customer service principles and practices Physical RequirementsFrequent lifting in excess of 100 lbsAccess and mobility in tight spaces
Knowledge/Skills/Abilities:
Demonstrated ability in planning and managing multiple projects, and in problem analysis and problem resolutionStrong decision making and negotiating skillsDemonstrated leadership skillsAbility to effectively communicate verbally and in writingDetail oriented with excellent organizational skills
Working Conditions / Physical Abilities:
Must be able to ride and/or operate a motor vehicle on a daily basis for extended periods of timeClimb in and out of vehicles and stairsFrequently operates forklifts, power tools, and hand toolsContinuously sits, walks, bends, crouches, kneels, climbs, lifts (occasionally above shoulder)