Responsible for cleaning and maintaining the, public areas, public bathrooms, lobby and back of the house areas such as employee bathrooms, locker rooms and cafeteria areas, according to company procedures and at a level that meets or exceeds company standards.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents.Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending and stooping as needed.Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.empty trash.Assist with washing coffee mugs and drinking glasses.Ensure that the lobby area is neat and clean, including picking up trash, keeping floors clean, including front entrance.Assists Front Desk with guest requests such as delivering “towels, toiletry, etc.” Walk the parking lot daily for excess trash.Turns in all lost and found items and all guest room keys.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to management.Reports accidents, injuries, near-misses, property damage or loss to management.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).Perform any related duties as requested by management.Assists other Housekeeping Personnel when need.EEO M/F/D/V
Read LessRESPONSIBILITIES & DUTIES:
Visually inspect VIP rooms, guest rooms, and corridors for cleanliness and appearance. Prepare work orders for shampooers to clean carpets and supply room attendants to maintain par stock in the closet, etc.Train and monitor the performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment. Ensure all jobs are completed within the shift. Prepare P.M. room status report.Take requested inventories of furniture, fixtures, equipment, and supplies, etc. Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies (i.e., overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets, or corridors, broken mirrors or windows) are reported to the maintenance department.Expedite special guest requests, such as extra towels, blankets, or pillows.Open and Close the Housekeeping Department. Turns in all lost and found items and all guest room keys.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to management.Reports accidents, injuries, near-misses, property damage, or management loss.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in the team member handbook).Perform any related duties as requested by management.Assists other Housekeeping Personnel when needed.KNOWLEDGE, SKILLS & ABILITIES
Any combination of education and experience that provides the required knowledge, skills, and abilities. High School education preferred.Minimum six months supervisory experience or one year of comparable housekeeping experience is acceptable.Ability to read and write basic English to complete forms such as a room status report.Ability to provide clear direction, instruction, and guidance to subordinates.Ability to organize and prioritize work and meet deadlines.Ability to exercise judgment and implement control over the performance of subordinates.Talk to many different kinds of people to give information, answer questions, and provide required.PHYSICAL DEMANDS
Ability to lift, reach, bend, stoop, stand, and walk continuously, climb stairs, and push or pull heavy equipmentPushing two hundred (200) pound cartsLifting fifty (50) pounds maximum.Stand and walk for varying lengths of time, often for long periodsFrequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.Doubletree Suites by Hilton Melbourne Beach Oceanfront is seeking a Room Attendant who possesses a friendly and positive attitude. In this position, the Room Attendant will be tasked with cleaning and maintaining guest rooms, public areas, and back-of-house spaces such as the linen room and laundry areas, in accordance with company procedures and standards, ensuring that we exceed our guests' expectations.
RESPONSIBILITES & DUTIES
Stocking the cart to guarantee that sufficient cleaning supplies, equipment, and amenities are available for the proper cleaning of each room.Following knocking procedures before entering a guest room.Cleaning the assigned guest rooms and ensuring that amenities are replenished in each cleaned room. Completing the entire housekeeping checklist.Reporting cleaned rooms to the supervisor for inspection.Notifying any damages or hazards present in guest rooms, such as burned-out light bulbs, broken furniture, or malfunctioning lights.Securing guest room doors upon exiting.Maintaining neatness in the corridors and service areas at all times.Turning in all lost and found items as well as all guest room keys.Adhering to all company policies and procedures.Following safety and security protocols and regulations.Being knowledgeable about department fire prevention and emergency procedures.Utilizing protective equipment as required.Reporting unsafe conditions to management.Reporting accidents, injuries, near-misses, property damage, or loss to management.Ensuring a safe work environment by adhering to all safety and security procedures and regulations.All team members are expected to maintain a neat, clean, and well-groomed appearance, as specified in the team member handbook.Performing any related duties as requested by management.Assisting other housekeeping personnel as needed.KNOWLEDGE SKILLS & ABILITIES
1-3 years of prior experience in a similar role. Bend and reach to dust, clean and make beds.Stand and walk for varying lengths of time, often long periods.Talk to many different kinds of people to give information, answer questions and provide required services.Visually inspect rooms for cleanliness and guest belongings that have been left behind.Use written communication skills to mark completed rooms on daily paperwork. Move fingers, arms and hands quickly and easily to perform cleaning duties.Lift all equipment and supplies on and off cart.PHYSICAL DEMANDS
Pushing heavy carts.Lifting fifty (50) pounds maximum.
Doubletree Suites by Hilton Melbourne Beach Oceanfront is offering an exciting opportunity for a Houseperson. The perfect candidate should possess an energetic, positive, and can-do attitude, ready to exceed our Guests' expectations.
You will be responsible for cleaning and maintaining all corridors, vending areas, elevators, landings, and service areas on Guest room floors to uphold the DoubleTree's cleanliness standards. Additionally, you will provide linen supplies for Room Attendants and replenish floor closets.
Other responsibilities include, but are not limited to:
Reviewing the assigned area and performing a general removal of any trash or debris on the floors.Checking assigned floor closets and completing linen requisitions to restock linen supplies.Stocking linen carts with clean linen and supplies.Maintaining the cleanliness and organization of floor closets; removing trash, wiping down shelves and counters, sweeping, removing non-floor closet items, and transporting them to proper storage areas.Removing all dirty linen from assigned Room Attendants' carts and closets and placing it in the laundry chute.Removing all dirty glasses from assigned Room Attendants' carts and closets.Cleaning designated areas using the appropriate chemicals, tools, and equipment (e.g., guest rooms, floor corridors, floor closets, elevator tracks and landings, guest laundry room, vending area, stairwell, etc.).Wiping down all surfaces of vending machines, ice machines, and laundry machines, counters, and shelves.Ensuring that nothing is stored in stairwells.Removing stains, scuff marks, and dust from carpets.Providing timely delivery of any items requested by guests and retrieving items from guest rooms to return to proper storage areas.Transporting guest laundry and dry cleaning to the correct guest rooms.Turning in all lost and found items and all guest room keys.Adhering to all company policies and procedures.Following safety and security procedures and rules.Being knowledgeable about department fire prevention and emergency procedures.Utilizing protective equipment.Reporting unsafe conditions to management.Reporting accidents, injuries, near-misses, property damage, or management loss.Ensuring a safe work environment by following all safety and security procedures.KNOWLEDGE, SKILLS & ABILITIES
Excellent communication and interpersonal skillsAbility to prioritize demands of the front lobby and other areas of the hotel as neededPhysically Agile: Ability to lift, reach, bend, stoop, stand, and walk continuously, climb stairs, and push or pull heavy equipmentOperational Hours: 24 hours a day and 7 days a week (Must be available for all shifts)
AM/PM Shift Flexibility - Available to work all Holidays
Amazing benefits!
Hotel DiscountsMedicalDentalVisionJOB SUMMARY
To clear and reset tables and assist the food servers in their duties while providing courteous, professional, and efficient service to the guests.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Must be available to work weekends and holidays and flexible shifts.
• Quickly clear dirty table settings and prepare the table for resetting. Promptly and consistently reset all service ware as prescribed. Maintain total cleanliness of restaurant to meet Hotel and Health department standards.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
• Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
• Transport all dirty tableware from the dining room to the dishwashing area for proper cleaning.
• Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
• Folding napkins for all meal periods throughout the day to maintain an adequate supply.
• Stocks and maintains service stations with the proper supplies before, during, and after each shift.
• Assists servers in the delivery of orders and pre-busing tables.
• Perform other duties as requested, such as cleaning unexpected spills, or special guest requests, to ensure total satisfaction.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage, or loss to supervisor/manager.
• Provides a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by the supervisor/manager.
• Assists other Restaurant Personnel when need.
KNOWLEDGE, SKILLS & ABILITIES
• Knowledge of all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
PHYSICAL DEMANDS
• Ability to transport up to 50 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Fifty (50) pounds maximum.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
• Constant standing & walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
Pre-employment drug screen not required for this role.
EOE/AA
Read LessAM/PM Shift Flexibility - Available to work all Holidays
JOB SUMMARY
To serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Also, to prepare beverages for other server to supply to guests, and act as cashier for the lounge.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control.Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all moneys.Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.Responsible for answering bar phone within three rings and correctly and courteously take room service orders. Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served.Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to supervisor.Reports accidents, injuries, near-misses, property damage or loss to supervisor.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).Perform any related duties as requested by supervisor/manager.Assists other Beverage Personnel when need.
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.Hold a current Food Handler CardMust have basic knowledge of food and beverage preparation and service of various alcoholic beverages.Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.Basic English language writing skills necessary for completion of requisitions, and vouchers.Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.Ability to remember, recite and promote the variety of menu items.Ability to operate beverage equipment, e.g., coffee maker.PHYSICAL DEMANDS
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Lifting Thirty (30) pounds maximum.Constant standing & walking requiredFrequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. Read LessRequirements:
Knowledge of all State, Federal, and Corporate liquor regulations about serving alcoholic beverages to minors and intoxicated guests.Hold a current Food Handler Card preferredMust have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.Knowledge of the appropriate table settings and service ware.Basic knowledge of the English language is sufficient to understand inquiries from customers and communicate simple instructions.Ability to comprehend and apply written product labelling instructions to enable the safe application of products and processes within the hotel.Ability to lift and transport up to 50 lbs. through a crowded room continuously throughout the shift. Constant standing and walking are requiredFrequent twisting, bending, stooping, reaching, standing, walking, talking, active listening, and smiling Read LessJOB SUMMARY
Responsible for the preventative and repair of the hotel’s mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical
plant, FF&E, grounds, swimming pool, etc.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Troubleshoots and repairs malfunction in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.Performs preventative maintenance assignments on a schedule basis (e.g., “room care”).Services the hotel’s pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.Maintains the building exterior and “curb appeal” (e.g., lawn care, painting, and gardening).Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to supervisor.Reports accidents, injuries, near-misses, property damage or loss to supervisor.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).Assists other Engineering Personnel when needed.Perform any related duties as requested by supervisor/manager.
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
HVAC Certification Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry.Basic mechanical aptitude for operation and repair of hotel equipmentMust be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.Be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures.Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.Skill in the use of basic hand and electric tools and familiarity with parts and materials is required.Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.Thorough knowledge of the layout of the building, sleeping and function rooms.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members.Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor.Ability to follow written and or verbal instructions.
PHYSICAL DEMANDS
Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.Must be able to work in hot, cold and wet conditions and be able to stoop, kneel, crawl and climb on all types of surfaces.Hearing and visual ability to observe and detect signs of emergency situations.Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air.Grasping, lifting and holding tools and having good finger dexterity is required.Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.Lifting and moving objects up to 100 pounds.Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. Read Less