Wesley Financial Group is hiring for the Customer Account Specialist | Resolution Specialist position at a starting salary of $50k + additional earning incentives.
…you’re likely asking yourself, “What in the world is a Resolution Specialist?!”
Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years we’ve been in business, we’ve created a tidal wave of excitement from timeshare owners needing help, and we’re looking for a new trusted Resolution Specialist to help the families we serve!
What is a Resolution Specialist?
The Resolution Specialist position works with our clients to assist them in canceling their timeshare. The focus of this role is to ensure best-in-class customer experience for all of the clients you work with. Don’t have experience canceling timeshares? We don’t expect you to.
The ideal candidate for this role is extremely organized, highly motivated, optimistic, flexible, patient, a team player and has strong problem solving expertise.
The hours for this role are Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days.
New Employees Receive:
A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues.Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of.
Requirements:
Ability to be flexible and adaptable
Strong organizational skills and attention to detail
Ability to utilize strong problem solving skills to address client needs/challenges
Outcome-oriented/Results-focused
Ability to work hard and efficiently, jumping in and helping wherever necessary.
Ability to hold yourself accountable for doing what’s right, even when nobody's watching
2+ years of providing impeccable customer service and account management
Energized by change, and adaptable to an ever-changing industry
Must live within 60 miles of Franklin, TN - this is an IN-OFFICE role in our Franklin, TN office
Responsibilities
Actively work with clients, setting clear expectations throughout the timeshare termination process
Draft appropriate, client-specific action steps throughout the dispute with the goal of moving the client towards timeshare ownership termination
Respond to all emails, calls and chatters in a timely manner
Address all comments from clients submitted through the feedback form within 24 hours and provide an update through chatter thread
Must retain accurate and up to date client records in Salesforce
Must maintain professional and consistent communication with your clients through email, mail, and phone correspondence
Create positive team environment centered around accountability, efficiency, idea sharing, and a “we can always be better” mindset
Always strive to do better, celebrate wins, and use failures to grow and improve
Be the leader for industry updates, trends, and general knowledge.
Preferred Experience
Salesforce
Customer Service
Google Suite/Microsoft Office
Why Wesley?
Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S.
We’ve won over 75 business awards since 2020, including:
2024 - Great Place to Work Certified2023 Great Place To Work Certified2023 Business Intelligence Group - Excellence in Sales & Marketing2022 Inc. 5000 Fastest Growing Company2021 Gold Stevie Award - Fastest Growing Company2021 Fortune Magazine - Best Workplaces for Women2021 Nashville Business Journal - Best Places to Work2021 CEO Views - Top 50 Best Companies of the Year2020-21 Inc. 500 Fastest Growing Company2020 Fortune Magazine - Best Places Workplaces Millennials2020 Business Intelligence Group - Best Places to WorkAside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work.
Additional PERKS for being a Wesley Employee:
Leadership training and advancement opportunities
Robust employee recognition programs
Ability to participate in company-wide community outreach programs
Fun engaging company-wide events and activities
Outstanding work/life balance
Spirited and passionate team environment with members who display core values of teamwork and integrity
9 Paid Holidays + 2 Floating Holidays
Relaxation on-demand with our in-office massage chairs—because we know how important it is to take a break and recharge
Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.
PI86068f137b22-25405-38015113
Read LessTitle: Customer Relationship Process Specialist
Department: Relationship Management Team
Location: Franklin, TN (In-Office)
Schedule: Monday - Thursday 9:00 AM – 5:00 PM, Friday 9:00 AM – 3:00 PM
Join a Culture Like No Other!
Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we’re more than just a workplace – we’re a community that thrives on innovation, support, and making a difference.
We’re looking for a Customer Relationship Process Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience.
Why You’ll Love Working Here:Comprehensive Benefits: Medical, Dental, and Vision Insurance.Secure Your Future: 401K with a generous company match.Time to Recharge: Generous PTO – start accruing from day one!Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule.Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs.Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces.Growth & Coaching: Learn from industry professionals committed to your success.Diverse & Inclusive: We embrace what makes each team member unique!Your Role:As a Customer Relationship Process Specialist, you’ll be the trusted guide for our clients, working closely with the team to deliver timely, professional, and compassionate service.
Work collaboratively to manage client files from start to finish.Ensure all necessary documentation is submitted on time.Communicate updates clearly and promptly to clients.Manage live calls, emails, and team chats while maintaining Salesforce records.Provide personalized support to ensure clients understand every step of the process.What You Bring:A passion for delivering exceptional customer service.Strong time management, communication, and organizational skills.A positive, adaptable, and team-oriented mindset.Proficiency in Excel, Google Sheets, and Google Workspace.Prior customer service experience – a must!Prior de escalation experience - a must!Ready to Make a Difference?
This is more than just a job – it’s your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth.
Apply now and discover what makes Wesley Financial Group truly stand out. We can’t wait to welcome you to the team!
PI60a4917fa5bc-25405-38221584
Read Less4-Day Work Week | Warm Leads Only | Weekly Pay | INC 500 Company
The OpportunityReady to join the top 5% of sales professionals? We're Wesley Financial Group, an INC 500 company that helps people who've been misled get out of their timeshares. And yes, we're growing fast and looking for sales talent who wants to:
Work only 4 days a week (hello, 3-day weekends!)
Earn serious money ($140K-$190K for our top 10% in 2024)
Get paid weekly (including your commissions!)
Feel good about helping real people solve real problems
Never make another cold call (our marketing team delivers 3,000+ warm leads weekly)
Award-Winning CultureWe've collected over 75 business awards since 2020, including:
2024 Great Place to Work Certified
Fortune Magazine's Best Workplaces for Women
Nashville Business Journal's Best Places to Work
Inc. 5000 Fastest Growing Company
What You'll DoAs a Sales Qualification Specialist, you'll be the crucial first step in helping people find freedom from problematic timeshares:
Connect with warm leads who have already reached out to us
Understand their unique situation through thoughtful conversation
Pre-qualify prospects for our services
Schedule appointments with our closing team
Track interactions in Salesforce
Requirements:
Ability to train in person at the Franklin, TN office, second week after hire
Must successfully pass the assessments after completion of training
Ability to train for the first two (2) weeks on a schedule provided at the time of hire
Tennessee: Monday-Thursday, 9am-7pm (In-Office, Franklin)
Exceptional Earnings: Base salary + uncapped commission with top performers earning $140K-$190K
Weekly Pay: Commissions paid every week (not monthly or quarterly!)
Monthly Bonuses: Nearly 50% of our team hits bonus targets regularly
Premium Benefits:
MacBook provided for work tasks
401(k) with company match
Comprehensive medical, dental, and vision insurance
Company-paid short-term disability
Life insurance and parental leave
Employer-funded HSA
Generous PTO + 9 paid holidays + 2 floating holidays
The WorkspaceOur modern offices aren't your typical corporate cubicle farms:
World-class onsite fitness center
Walking trails and natural courtyard with WiFi
Food center and regular food truck visits
Team-building lounge areas
The occasional foosball tournament
Relaxation on-demand with our in-office massage chairs—because we know how important it is to take a break and recharge
You'll Thrive Here If You:Have 2-3 years of proven sales experience (telesales preferred)
Consistently hit or exceed sales targets
Are highly organized and self-motivated
Have strong computer skills (Salesforce experience a plus)
Communicate clearly and professionally
Want to feel good about the work you do every day
Growth OpportunitiesWe believe in promoting from within. Join a company that invests in your development through:
Leadership training programs
Clear advancement pathways
Robust employee recognition
Monthly town hall meetings that keep everyone informed
Ready to Join Our Team?If you're looking to push your sales career to the next level with a company that values your talent, rewards your success, and respects your time—this is it. Apply now and let's talk!
Wesley Financial Group is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.
PI6befc23e871f-25405-38827251
Read LessWesley Financial Group is hiring for the Customer Service | Resolution Specialist position at a starting salary of $50k + additional earning incentives.
…you’re likely asking yourself, “What in the world is a Customer Service | Resolution Specialist?!”
Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years we’ve been in business, we’ve created a tidal wave of excitement from timeshare owners needing help, and we’re looking for a new trusted Resolution Specialist to help the families we serve!
What is a Customer Service | Resolution Specialist?
The Resolution Specialist position works with our clients to assist them in canceling their timeshare. The focus of this role is to ensure best-in-class customer experience for all of the clients you work with. Don’t have experience canceling timeshares? We don’t expect you to.
The ideal candidate for this role is extremely organized, highly motivated, optimistic, flexible, patient, a team player and has strong problem solving expertise.
The hours for this role are Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days.
New Employees Receive:
A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues.Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of.
Requirements:
Ability to be flexible and adaptable
Strong organizational skills and attention to detail
Ability to utilize strong problem solving skills to address client needs/challenges
Outcome-oriented/Results-focused
Ability to work hard and efficiently, jumping in and helping wherever necessary.
Ability to hold yourself accountable for doing what’s right, even when nobody's watching
2+ years of providing impeccable customer service and account management
Energized by change, and adaptable to an ever-changing industry
Must live within 60 miles of Franklin, TN - this is an IN-OFFICE role in our Franklin, TN office
Responsibilities
Actively work with clients, setting clear expectations throughout the timeshare termination process
Draft appropriate, client-specific action steps throughout the dispute with the goal of moving the client towards timeshare ownership termination
Respond to all emails, calls and chatters in a timely manner
Address all comments from clients submitted through the feedback form within 24 hours and provide an update through chatter thread
Must retain accurate and up to date client records in Salesforce
Must maintain professional and consistent communication with your clients through email, mail, and phone correspondence
Create positive team environment centered around accountability, efficiency, idea sharing, and a “we can always be better” mindset
Always strive to do better, celebrate wins, and use failures to grow and improve
Be the leader for industry updates, trends, and general knowledge.
Preferred Experience
Salesforce
Customer Service
Google Suite/Microsoft Office
Why Wesley?
Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S.
We’ve won over 75 business awards since 2020, including:
2024 - Great Place to Work Certified2023 Great Place To Work Certified2023 Business Intelligence Group - Excellence in Sales & Marketing2022 Inc. 5000 Fastest Growing Company2021 Gold Stevie Award - Fastest Growing Company2021 Fortune Magazine - Best Workplaces for Women2021 Nashville Business Journal - Best Places to Work2021 CEO Views - Top 50 Best Companies of the Year2020-21 Inc. 500 Fastest Growing Company2020 Fortune Magazine - Best Places Workplaces Millennials2020 Business Intelligence Group - Best Places to WorkAside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work.
Additional PERKS for being a Wesley Employee:
Leadership training and advancement opportunities
Robust employee recognition programs
Ability to participate in company-wide community outreach programs
Fun engaging company-wide events and activities
Outstanding work/life balance
Spirited and passionate team environment with members who display core values of teamwork and integrity
9 Paid Holidays + 2 Floating Holidays
Relaxation on-demand with our in-office massage chairs—because we know how important it is to take a break and recharge
Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.
Compensation details: 50000-50000 Yearly Salary
PI0a42b0fcafa1-25405-38778536
Read LessTitle: Customer Relationship Process Specialist
Department: Relationship Management Team
Location: Franklin, TN (In-Office)
Schedule: Monday - Thursday 9:00 AM – 5:00 PM, Friday 9:00 AM – 3:00 PM
Join a Culture Like No Other!
Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we’re more than just a workplace – we’re a community that thrives on innovation, support, and making a difference.
We’re looking for a Customer Relationship Process Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience.
Why You’ll Love Working Here:Comprehensive Benefits: Medical, Dental, and Vision Insurance.Secure Your Future: 401K with a generous company match.Time to Recharge: Generous PTO – start accruing from day one!Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule.Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs.Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces.Growth & Coaching: Learn from industry professionals committed to your success.Diverse & Inclusive: We embrace what makes each team member unique!Your Role:As a Customer Relationship Process Specialist, you’ll be the trusted guide for our clients, working closely with the team to deliver timely, professional, and compassionate service.
Work collaboratively to manage client files from start to finish.Ensure all necessary documentation is submitted on time.Communicate updates clearly and promptly to clients.Manage live calls, emails, and team chats while maintaining Salesforce records.Provide personalized support to ensure clients understand every step of the process.What You Bring:A passion for delivering exceptional customer service.Strong time management, communication, and organizational skills.A positive, adaptable, and team-oriented mindset.Proficiency in Excel, Google Sheets, and Google Workspace.Prior customer service experience – a must!Prior de escalation experience - a must!Ready to Make a Difference?
This is more than just a job – it’s your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth.
Apply now and discover what makes Wesley Financial Group truly stand out. We can’t wait to welcome you to the team!
Wesley Financial Group is hiring for the Customer Service | Resolution Specialist position at a starting salary of $50k + additional earning incentives.
…you’re likely asking yourself, “What in the world is a Customer Service | Resolution Specialist?!”
Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years we’ve been in business, we’ve created a tidal wave of excitement from timeshare owners needing help, and we’re looking for a new trusted Resolution Specialist to help the families we serve!
What is a Customer Service | Resolution Specialist?
The Resolution Specialist position works with our clients to assist them in canceling their timeshare. The focus of this role is to ensure best-in-class customer experience for all of the clients you work with. Don’t have experience canceling timeshares? We don’t expect you to.
The ideal candidate for this role is extremely organized, highly motivated, optimistic, flexible, patient, a team player and has strong problem solving expertise.
The hours for this role are Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days.
New Employees Receive:
A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues.Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of.
Requirements:
Ability to be flexible and adaptable
Strong organizational skills and attention to detail
Ability to utilize strong problem solving skills to address client needs/challenges
Outcome-oriented/Results-focused
Ability to work hard and efficiently, jumping in and helping wherever necessary.
Ability to hold yourself accountable for doing what’s right, even when nobody's watching
2+ years of providing impeccable customer service and account management
Energized by change, and adaptable to an ever-changing industry
Must live within 60 miles of Franklin, TN - this is an IN-OFFICE role in our Franklin, TN office
Responsibilities
Actively work with clients, setting clear expectations throughout the timeshare termination process
Draft appropriate, client-specific action steps throughout the dispute with the goal of moving the client towards timeshare ownership termination
Respond to all emails, calls and chatters in a timely manner
Address all comments from clients submitted through the feedback form within 24 hours and provide an update through chatter thread
Must retain accurate and up to date client records in Salesforce
Must maintain professional and consistent communication with your clients through email, mail, and phone correspondence
Create positive team environment centered around accountability, efficiency, idea sharing, and a “we can always be better” mindset
Always strive to do better, celebrate wins, and use failures to grow and improve
Be the leader for industry updates, trends, and general knowledge.
Preferred Experience
Salesforce
Customer Service
Google Suite/Microsoft Office
Why Wesley?
Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S.
We’ve won over 75 business awards since 2020, including:
2024 - Great Place to Work Certified2023 Great Place To Work Certified2023 Business Intelligence Group - Excellence in Sales & Marketing2022 Inc. 5000 Fastest Growing Company2021 Gold Stevie Award - Fastest Growing Company2021 Fortune Magazine - Best Workplaces for Women2021 Nashville Business Journal - Best Places to Work2021 CEO Views - Top 50 Best Companies of the Year2020-21 Inc. 500 Fastest Growing Company2020 Fortune Magazine - Best Places Workplaces Millennials2020 Business Intelligence Group - Best Places to WorkAside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work.
Additional PERKS for being a Wesley Employee:
Leadership training and advancement opportunities
Robust employee recognition programs
Ability to participate in company-wide community outreach programs
Fun engaging company-wide events and activities
Outstanding work/life balance
Spirited and passionate team environment with members who display core values of teamwork and integrity
9 Paid Holidays + 2 Floating Holidays
Relaxation on-demand with our in-office massage chairs—because we know how important it is to take a break and recharge
Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.
Wesley Financial Group is hiring for the Customer Account Resolution Specialist position at a starting salary of $50k + additional earning incentives.
…you’re likely asking yourself, “What in the world is a Resolution Specialist?!”
Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years we’ve been in business, we’ve created a tidal wave of excitement from timeshare owners needing help, and we’re looking for a new trusted Resolution Specialist to help the families we serve!
What is a Resolution Specialist?
The Resolution Specialist position works with our clients to assist them in canceling their timeshare. The focus of this role is to ensure best-in-class customer experience for all of the clients you work with. Don’t have experience canceling timeshares? We don’t expect you to.
The ideal candidate for this role is extremely organized, highly motivated, optimistic, flexible, patient, a team player and has strong problem solving expertise.
The hours for this role are Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days.
New Employees Receive:
A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues.Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of.
Requirements:
Ability to be flexible and adaptable
Strong organizational skills and attention to detail
Ability to utilize strong problem solving skills to address client needs/challenges
Outcome-oriented/Results-focused
Ability to work hard and efficiently, jumping in and helping wherever necessary.
Ability to hold yourself accountable for doing what’s right, even when nobody's watching
2+ years of providing impeccable customer service and account management
Energized by change, and adaptable to an ever-changing industry
Must live within 60 miles of Franklin, TN - this is an IN-OFFICE role in our Franklin, TN office
Responsibilities
Actively work with clients, setting clear expectations throughout the timeshare termination process
Draft appropriate, client-specific action steps throughout the dispute with the goal of moving the client towards timeshare ownership termination
Respond to all emails, calls and chatters in a timely manner
Address all comments from clients submitted through the feedback form within 24 hours and provide an update through chatter thread
Must retain accurate and up to date client records in Salesforce
Must maintain professional and consistent communication with your clients through email, mail, and phone correspondence
Create positive team environment centered around accountability, efficiency, idea sharing, and a “we can always be better” mindset
Always strive to do better, celebrate wins, and use failures to grow and improve
Be the leader for industry updates, trends, and general knowledge.
Preferred Experience
Salesforce
Customer Service
Google Suite/Microsoft Office
Why Wesley?
Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S.
We’ve won over 75 business awards since 2020, including:
2024 - Great Place to Work Certified2023 Great Place To Work Certified2023 Business Intelligence Group - Excellence in Sales & Marketing2022 Inc. 5000 Fastest Growing Company2021 Gold Stevie Award - Fastest Growing Company2021 Fortune Magazine - Best Workplaces for Women2021 Nashville Business Journal - Best Places to Work2021 CEO Views - Top 50 Best Companies of the Year2020-21 Inc. 500 Fastest Growing Company2020 Fortune Magazine - Best Places Workplaces Millennials2020 Business Intelligence Group - Best Places to WorkAside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work.
Additional PERKS for being a Wesley Employee:
Leadership training and advancement opportunities
Robust employee recognition programs
Ability to participate in company-wide community outreach programs
Fun engaging company-wide events and activities
Outstanding work/life balance
Spirited and passionate team environment with members who display core values of teamwork and integrity
9 Paid Holidays + 2 Floating Holidays
Relaxation on-demand with our in-office massage chairs—because we know how important it is to take a break and recharge
Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.
Title: Customer Relationship Process Specialist
Department: Relationship Management Team
Location: Franklin, TN (In-Office)
Schedule: Monday - Thursday 9:00 AM – 5:00 PM, Friday 9:00 AM – 3:00 PM
Join a Culture Like No Other!
Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we’re more than just a workplace – we’re a community that thrives on innovation, support, and making a difference.
We’re looking for a Customer Relationship Process Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience.
Why You’ll Love Working Here:Comprehensive Benefits: Medical, Dental, and Vision Insurance.Secure Your Future: 401K with a generous company match.Time to Recharge: Generous PTO – start accruing from day one!Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule.Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs.Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces.Growth & Coaching: Learn from industry professionals committed to your success.Diverse & Inclusive: We embrace what makes each team member unique!Your Role:As a Customer Relationship Process Specialist, you’ll be the trusted guide for our clients, working closely with the team to deliver timely, professional, and compassionate service.
Work collaboratively to manage client files from start to finish.Ensure all necessary documentation is submitted on time.Communicate updates clearly and promptly to clients.Manage live calls, emails, and team chats while maintaining Salesforce records.Provide personalized support to ensure clients understand every step of the process.What You Bring:A passion for delivering exceptional customer service.Strong time management, communication, and organizational skills.A positive, adaptable, and team-oriented mindset.Proficiency in Excel, Google Sheets, and Google Workspace.Prior customer service experience – a must!Prior de escalation experience - a must!Ready to Make a Difference?
This is more than just a job – it’s your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth.
Apply now and discover what makes Wesley Financial Group truly stand out. We can’t wait to welcome you to the team!