Multiple Locations
11 a.m. 2 p.m.
Learn more about Nursing and Allied Health opportunities at WellSpan Health.
Schedule
Full-time: 40 hours/week
Practice hours:
Monday - Thursday: 7:00a - 6:00p
Fridays: 7:00a - 5:00p
Schedule could be 5 eight-hour days or 4 ten-hour days.
General Summary
Provides safe, therapeutic and efficient care and services to patients. Assists in direct patient care, performs treatments, administers medications (if qualified and appropriately supervised), and instructs patients and their families in appropriate care, as directed by their provider. Is an active team participant in the patient-centered practice, by aiding in the development of office workflows that support patient centered care. Specific clinical duties and responsibilities can vary depending on the specialty you work at (see applicable competency checklist for department specific duties and responsibilities).
Duties and Responsibilities Essential Functions
Obtains and documents reason for visit, patient vital signs which may include: Temperature, blood pressure, weight, BMI, respirations, and pulse.Collects specimens as directed by provider. Uses appropriate equipment and protocols for specimen collection, processing, handling, and storage. Ensures all specimens are tracked/logged prior to transportation to lab.Ensures all patient care areas are adequately stocked with unexpired medical supplies and has equipment that is in good working condition with up to date biomedical assessment checks. Properly handles, stores, and cleans instruments, equipment, and supplies per manufacturer guidelines.Prepares patients for scheduled procedures by assuring patient is appropriately gowned and instruments and supplies are set-up. Uses Standard Precautions for all patient encounters.Arranges for patients' ordered diagnostic and therapeutic services by completing necessary paperwork and scheduling of appointments. Under the direction of the provider, tracks, reviews and monitors follow-up of diagnostic test results. Relays information from the provider to the patient regarding results and follow-up instructions.Under the direct supervision of a licensed nurse or provider, prepares and administers vaccines, medications and controlled substances/narcotics as prescribed by the provider and as skilled competencies permit. Asks prescribed screening questions, identifies risks and contraindications, questions and observes for appropriate responses.Documents and processes prescription requests and refills per protocol.Performs basic office procedures, examinations and/or tests ordered by provider and as skill competencies demonstrate competence (i.e. EKGs, ear lavage, vision tests etc.).Provides patients with standard patient care instructions and education, and reviews with patient and family members as directed by providers (i.e. VIS sheets etc.).Obtains comprehensive health information from patient/family members to review with providers or clinical resource over the phone. Uses this information to assist providers in determining the urgency for care or an alternative venue for care for patients with acute problems, should access not be readily available at the practice. Returns calls to patient in a timely manner.Completes pre-visit planning and visit prep according to established guidelines. Obtains comprehensive health information from patient/family members at the time of the visit. This may include review of systems and history of present illness and/or past medical and social history. Obtains an accurate medication review updating the EHR. Completes office standing orders for the chronic and preventative healthcare needs of the patient.Efficiently manages daily patient flow to manage fluctuating patient volumes and demands. Prioritizes daily patient care tasks and activities that are delegated by the care team, including but not limited to in basket management.Under the direction of your supervisor, takes ownership in an office function/process improvement.Maintains strict confidentiality of patient's health information. Completes annual WSH Corporate Compliance, and other mandatory education.Supports the provider during the visit and patient exam by collecting and entering information in the patient record, carrying out orders and completing post visit patient care education and instructions.Maintains an 80% or higher on all yearly audits performed.Common Expectations
Demonstrates a commitment to patients, visitors and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors into the Safety Reporting System (SRS System), as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.Maintains the cleanliness of work areas as required.Maintains professional growth and development.Embraces the concepts for ensuring a positive patient/family experience every visit, every time. Fosters teamwork with coworkers, and providers. Practices fiscal responsibility through improvement and innovation. Attends Practice meetings.Maintains required clinical competencies throughout employmentResponsible for the care and maintenance of department/entity equipment and supplies; mail distribution.Enters and/or retrieves data from established computer files using knowledge of various computer software applications.Qualifications Minimum Education
High School Diploma or GED RequiredAssociates Degree Medical Assistant Preferred orDiploma Program Medical Assistant PreferredWork Experience
1 year Medical Assistant or healthcare experience. Required orCompletion of a Medical Assistant Program. RequiredLicenses
Basic Life Support Upon Hire RequiredCertified Medical Assistant Upon Hire PreferredCourses and Training
Completes all required education programs and competency testing needed to perform at an advanced level. Upon Hire Required andMedical terminology Upon Hire RequiredKnowledge, Skills, and Abilities
Proficient communication skills including SBAR techniqueAbility to effectively present clinical information to the care teamProficient in navigating and entering information into an electronic health recordModels team workSelf-motivated and dependableAble to work independently. Read LessFull time (40 hours weekly) Daytime with evening/Sat morning rotation
General SummaryWorks under direct supervision. Represents the System in a professional manner, using good customer service practices in the performance of their duties.
Duties and Responsibilities Essential Functions:Conducts patient interview to collect accurate financial, biographic and demographic information for patient visits.Explains financial requirements to the patient or responsible party and collects deposits or deductibles as required. Explains insurance coverages and requirements for precertification/preauthorization, as applicable.Collects and reviews registrations to ensure accurate financial and demographic information has been obtained and properly entered into appropriate information systems.Schedules patient appointments for patients with other provider offices including correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient information.Performs various duties for effective check-in and check-out of patients. Receives payment from patients via the kiosk, manually when applicable and issues receipts when requested.Reviews and completes pre-arrival, in-basket messages and other work queues as assigned.Reconciles daily cash and verified account balances. Performs other tasks related to end of day batch control, cash drawer etc.Researches billing questions and problems for patients with billing service.Actively supports process flow improvement and provides constructive feedback to Supervisor.Assists with service recovery.Must have the ability to travel and work at other medical practices as needed.Common Expectations:Types and/or compiles correspondence and reports, photocopies information, files information, answers the telephone, takes messages and directs calls.Prepares and maintains records of patient charges.Maintains department records, reports and files.Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.Participates in educational programs and in-service meetings.Provides outstanding service to all customers, fosters teamwork, and practices fiscal responsibility through improvement and innovation.Proactively approach and greet all guests with a warm and personal greeting.Qualifications Minimum Education:High School Diploma or GED RequiredDiploma Program Post High School Vocational/Specialized Training (Professional Medical, Administrative or Business School) PreferredWork Experience:Less than 1 year 3 - 6 months front desk or physician office experience RequiredCourses and Training:Customer Service and Safety Reporting Training within 90 days Required andIntroduction to Medical terminology within 180 days Required andInsurance and Compliance Training within 1 year RequiredKnowledge, Skills, and Abilities:Excellent communication and interpersonal skills.Knowledge of medical office operations to include reception, billing and insurance and general office skills.Computer skills.Benefits Offered:Comprehensive health benefitsFlexible spending and health savings accountsRetirement savings planPaid time off (PTO)Short-term disabilityEducation assistanceFinancial education and support, including DailyPayWellness and Wellbeing programsCaregiver support via WellthyChildcare referral service via Wellthy Read LessProvides safe, therapeutic and efficient care and services to patients. Assists in direct patient care, performs treatments, administers medications (if qualified and appropriately supervised), and instructs patients and their families in appropriate care, as directed by their provider. Is an active team participant in the patient-centered practice, by aiding in the development of office workflows that support patient centered care. Specific clinical duties and responsibilities can vary depending on the specialty you work at (see applicable competency checklist for department specific duties and responsibilities).
Obtains and documents reason for visit, patient vital signs which may include: Temperature, blood pressure, weight, BMI, respirations, and pulse.
Collects specimens as directed by provider. Uses appropriate equipment and protocols for specimen collection, processing, handling, and storage. Ensures all specimens are tracked/logged prior to transportation to lab.
Ensures all patient care areas are adequately stocked with unexpired medical supplies and has equipment that is in good working condition with up to date biomedical assessment checks. Properly handles, stores, and cleans instruments, equipment, and supplies per manufacturer guidelines.
Prepares patients for scheduled procedures by assuring patient is appropriately gowned and instruments and supplies are set-up. Uses Standard Precautions for all patient encounters.
Arranges for patients' ordered diagnostic and therapeutic services by completing necessary paperwork and scheduling of appointments. Under the direction of the provider, tracks, reviews and monitors follow-up of diagnostic test results. Relays information from the provider to the patient regarding results and follow-up instructions.
Under the direct supervision of a licensed nurse or provider, prepares and administers vaccines, medications and controlled substances/narcotics as prescribed by the provider and as skilled competencies permit. Asks prescribed screening questions, identifies risks and contraindications, questions and observes for appropriate responses.
Documents and processes prescription requests and refills per protocol.
Performs basic office procedures, examinations and/or tests ordered by provider and as skill competencies demonstrate competence (i.e. EKGs, ear lavage, vision tests etc.).
Provides patients with standard patient care instructions and education, and reviews with patient and family members as directed by providers (i.e. VIS sheets etc.).
Obtains comprehensive health information from patient/family members to review with providers or clinical resource over the phone. Uses this information to assist providers in determining the urgency for care or an alternative venue for care for patients with acute problems, should access not be readily available at the practice. Returns calls to patient in a timely manner.
Completes pre-visit planning and visit prep according to established guidelines. Obtains comprehensive health information from patient/family members at the time of the visit. This may include review of systems and history of present illness and/or past medical and social history. Obtains an accurate medication review updating the EHR. Completes office standing orders for the chronic and preventative healthcare needs of the patient.
Efficiently manages daily patient flow to manage fluctuating patient volumes and demands. Prioritizes daily patient care tasks and activities that are delegated by the care team, including but not limited to in basket management.
Under the direction of your supervisor, takes ownership in an office function/process improvement.
Maintains strict confidentiality of patient's health information. Completes annual WSH Corporate Compliance, and other mandatory education.
Supports the provider during the visit and patient exam by collecting and entering information in the patient record, carrying out orders and completing post visit patient care education and instructions.
Maintains an 80% or higher on all yearly audits performed.
Demonstrates a commitment to patients, visitors and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors into the Safety Reporting System (SRS System), as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
Maintains the cleanliness of work areas as required.
Maintains professional growth and development.
Embraces the concepts for ensuring a positive patient/family experience every visit, every time. Fosters teamwork with coworkers, and providers. Practices fiscal responsibility through improvement and innovation. Attends Practice meetings.
Maintains required clinical competencies throughout employment
Responsible for the care and maintenance of department/entity equipment and supplies; mail distribution.
Enters and/or retrieves data from established computer files using knowledge of various computer software applications.
Standing - Frequently
Walking - Frequently
Sitting - Occasionally
Carrying/Lifting - Occasionally (50lbs)
Pushing/Pulling - Occasionally (50lbs)
Kneeling/Crouching - Occasionally
Reaching - Occasionally
Talking - Frequently
Hearing - Frequently
Repetitive Motions - Occasionally
Eye/Hand/Foot Coordination - Occasionally
Occupational Hazards - Occasionally
Bloodborne Pathogen - Exposure
High School Diploma or GED Required
Associates Degree Medical Assistant Preferred or
Diploma Program Medical Assistant Preferred
1 year Medical Assistant or healthcare experience. Required or
Completion of a Medical Assistant Program. Required
Basic Life Support Upon Hire Required
Certified Medical Assistant Upon Hire Preferred
Completes all required education programs and competency testing needed to perform at an advanced level. Upon Hire Required
Medical terminology Upon Hire Required
Proficient communication skills including SBAR technique
Ability to effectively present clinical information to the care team
Proficient in navigating and entering information into an electronic health record
Models team work
Self-motivated and dependable
Able to work independently.
Comprehensive health benefits
Retirement savings plan
Paid time off (PTO)
Education assistance
Financial education and support, including DailyPay
Expanded Paid Parental Leave
Read LessThis role serves to protect our patients who are impulsive and at risk for falls, at risk for pulling out IV lines/tubes, require behavioral management and/or present a risk due to psychiatric illnesses. This is a non-clinical employee who assists in the prevention of falls, deters impulsive behaviors, prevents injury or escape, and provides de-escalation of patient behaviors. Provides simple assistance such as ambulation, simple toileting, repositioning, and assistance with feeding/fluids. The aide is expected to engage in therapeutic communication and activities to distract, occupy and develop a positive supportive rapport with patients. The aide is required to remain with the assigned patient at all times during their shift except when relieved by staff for breaks, remaining alert and observant. Patient observation by the aide can be performed virtually through video monitoring or by direct bedside observation of the patient based on hospital policy and patient criteria. This role will also be required to transport patients as needed. This position requires Child Abuse Clearance, High Risk Observer Training and required Epic documentation.
Duties and Responsibilities Essential Functions:
Maintains patient safety by preventing falls and injury due to impulsiveness.Maintains Behavioral Health patient safety. Provides one on one observation for patients who are high risk elopement patients, patients that require behavioral management, suicidal patients or any other patient requiring one on one observation.Accompanies patient during transport and escorts patients as required.Obtains verbal report from the patient's nurse to include information regarding the patient's identified care needs to work collaboratively with the care team.Applies principles of caring and healing in interactions with patients and families and with colleagues.Provides for patient comfort, safety, and satisfaction by maintaining a safe and therapeutic environment.Provides simple assistance such as ambulation, simple toileting, repositioning, and assistance with feeding/fluids.Supports caregivers to maintain flow of patient care efficiently.Maintains patient environment in a safe and orderly manner.Constant, direct visualization of patient is required throughout assignment. The sitter should be positioned to respond to quickly to the patient's needs and safety.Must be present and mindful of the patient and environment at all times.Observant of the patient's activity and behavior, defuses situations and communicates on a regular basis to the nurse. Reports any pertinent observations to the RN.Engages patient in therapeutic communications and activities to distract, occupy and develop a therapeutic rapport. Participates in the provision of diversional activities such as playing cards, board games, therapeutic communication, etc.Communicates in a professional manner and demonstrates respect for patient, families/significant other and members of the healthcare team.Offers support and feedback to peers and staff.Responds promptly and appropriately to crisis or emergency. Utilizes principles of Milieu and Behavior Management Training (MBMT) in managing high risk situations.Documents required information in the Electronic Health Record (EHR).May be assigned to observe patients who are in isolation and will be required to don appropriate personal protective equipment (PPE) according to WellSpan policy.Common Expectations:
Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.May be assigned to care for patients in isolation. This will require the sitter to wear appropriate Personal Protective Equipment (PPE).Complies with all hospital policies and procedures, including infection control guidelines.Maintains confidentiality of patient information.Maintains a professional appearance.This position requires floating to all units to provide care across hospital.Benefits Offered:
Comprehensive health benefitsRetirement savings planPaid time off (PTO)Education assistanceFinancial education and support, including DailyPayExpanded Paid Parental LeaveQualifications Minimum Education:
High School Diploma or GED RequiredWork Experience:
No prior experience. RequiredLicenses:
Basic Life Support Upon Hire RequiredCourses and Training:
Behavioral Health Training Packet (LMS) Upon Hire Required andSitter guidelines for safety 1:1 (LMS) Upon Hire Required andHigh Risk Observation (LMS) Upon Hire Required andPatient care assistant/sitter Epic training. Upon Hire Required andDe-escalation class (8-hour class) Upon Hire RequiredKnowledge, Skills, and Abilities:
Good customer service skills.Excellent communication skills and de-escalation skills. Read LessMultiple Locations
11 a.m. 2 p.m.
Learn more about Nursing and Allied Health opportunities at WellSpan Health.
General SummaryProvides safe, therapeutic and efficient care and services to patients. Assists in the care of patients, performs treatments, administers medications (if qualified and appropriately supervised), and instructs patients and their families in appropriate care, as directed by their provider.
Duties and Responsibilities Essential Functions:Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, weight, respirations, pulse and BMI.Assists providers with examinations, procedures and other processes related to direct patient care.Collects specimens as directed by provider. Uses appropriate equipment and protocols for collecting, handling, testing, and preparing for transportation to lab including proper identification, storage procedures and techniques.Ensures all patient care areas are adequately stocked with unexpired supplies and medications.Prepares patients for scheduled procedures by assuring patient is appropriately gowned and instruments and supplies are set-up. Uses Universal Precautions. Sterilizes instruments, equipment and supplies as required. Handles and stores instruments, equipment and supplies appropriately.Arranges for patients' ordered diagnostic and therapeutic services by completing necessary paperwork and scheduling of appointments.Maintains patient records to ensure an accurate record of the patient's medical treatment.Under the direct supervision of a licensed nurse or provider, prepares and administers vaccines, medications and controlled substances/narcotics as prescribed by the provider and as certified competencies permit. Asks prescribed screening questions, identifies risks and contraindications, questions and observes for appropriate responses.Documents and processes prescription requests and refills per provider order.Performs basic office procedures, examinations and/or tests ordered by provider and as certified competent (i.e. EKGs, ear lavage, vision tests etc.).Provides health care information materials and reviews with patient and family members as directed by providers (i.e. VIS sheets etc.).Under the direction of the provider, tracks, reviews and monitors follow-up of diagnostic test results. Relays information to patient from the provider regarding results and follow-up instructions.Obtains basic health information from patient/family members to review with providers or clinical resource person at the time of the visit or over the phone. Uses this information to assist providers in determining the urgency for care or an alternative venue for care for patients with acute problems, should access not be readily available at the practice.Gives basic care information to patients/family members per provider guidelines and instructions.Common Expectations:Demonstrates a commitment to patients, visitors and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.Maintains the cleanliness of work areas as required.Maintains professional growth and development.Provides outstanding service to all patients, providers, coworkers and customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.Responsible for the care and maintenance of department/entity equipment and supplies; mail distribution.Enters and/or retrieves data from established computer files using knowledge of various computer software applications.Attends meetings as required.Qualifications Minimum Education:High School Diploma or GED RequiredAssociates Degree Medical Assisting Preferred orDiploma Program Medical Assisting PreferredWork Experience:1 year Medical Assistant or healthcare experience. Required orCompletion of a Medical Assistant Program. RequiredLicenses:Basic Life Support Upon Hire RequiredCertified Medical Assistant Upon Hire PreferredCourses and Training:Completes all required education programs and competency testing needed to perform at an advanced level. Upon Hire Required andMedical terminology Upon Hire RequiredKnowledge, Skills, and Abilities:Excellent interpersonal/communications skillsModels team workSelf-motivated and dependableAble to work independentlyMust type 30 wpm with less than 4% error rateAt WellSpan Health, we are committed to treating all applicants fairly, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at careers@wellspan.org. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.
Read LessMultiple Locations
11 a.m. 2 p.m.
Learn more about Nursing and Allied Health opportunities at WellSpan Health.
Full-time, Day/Eve
Monday-Friday
80 hrs/2 weeks
Schedule can fluctuate depending on provider's schedule. Travel required in Lancaster and Lebanon counties for coverage needs. All at home equipment provided.
General Summary
Works as a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. Necessitates significant contact with all clinical and clerical staff, physicians and Advanced Practice Providers, patients and families warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment.
Duties and Responsibilities Essential Functions
Clinical Duties: - Obtains and documents reason for visit, patient vital signs, including temperature, blood pressure, pulse, respirations, pulse oximetry, height and weight. - Prepares patient for visit and/or procedure by assuring the patient is undressed and appropriately gowned. - Assists providers with examinations; can serve as a chaperone for exams of a personal nature. - Performs Point-of-Care (POC) testing which may include blood glucose, hemoccult and specific gravity testing. Performs quality control and maintains related records. - Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens such as fingerstick blood glucose, urine dipstick and culture, urine pregnancy test, and hemoccult testing. - Performs EKG's and communicates results to providers. - Performs data entry of POC lab results into the patient's chart. - Assists with safely transporting patients via wheelchair when necessary. - Ensures all patient care areas are adequately stocked with unexpired supplies. Notifies supervisor when reorder points are reached. - Adheres to the Health Insurance Portability and Accountability Act (HIPAA) of 1996. - Possess the knowledge to keep patients safe in all areas of the patient care setting. - Maintains a visible presence in the clinical area in between tasks. - Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility.Clerical Duties: - Assist with clinical care team in basket messages EXCEPT abnormal results, prescription renewals and clinical advice - Schedule appointments - Schedule urgent studies and referrals - Completion of patient forms - Monitor and assist with processing forms, faxes, paperwork of the clinical care team - Answer team line, emergency line, doctor line and back door line from MCC (if applicable)Common Expectations
Demonstrates knowledge of the principles of growth and development over the lifespan of the assigned patient population.Demonstrates a commitment to patient, visitor, and staff by complying with all applicable safety regulations.Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.Maintains cleanliness of work areas as required.Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.Qualifications Minimum Education: High School Diploma or GED Required
Work Experience: Less than 1 year Relevant experience. Required
Licenses: Basic Life Support Upon Hire Preferred and Certified Nurse Aide Upon Hire Preferred
Benefits Offered: Comprehensive health benefits Retirement savings plan Paid time off (PTO) Education assistance Financial education and support, including DailyPay Expanded Paid Parental Leave
For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)
You're unique and you belong here. At WellSpan Health, we are committed to treating all applicants fairly, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at careers@wellspan.org. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.
Read LessProvides safe, therapeutic and efficient care and services to patients. Assists in direct patient care, performs treatments, administers medications (if qualified and appropriately supervised), and instructs patients and their families in appropriate care, as directed by their provider. Is an active team participant in the patient-centered practice, by aiding in the development of office workflows that support patient centered care. Specific clinical duties and responsibilities can vary depending on the specialty you work at (see applicable competency checklist for department specific duties and responsibilities).
Essential Functions:
Obtains and documents reason for visit, patient vital signs which may include: Temperature, blood pressure, weight, BMI, respirations, and pulse.Collects specimens as directed by provider. Uses appropriate equipment and protocols for specimen collection, processing, handling, and storage. Ensures all specimens are tracked/logged prior to transportation to lab.Ensures all patient care areas are adequately stocked with unexpired medical supplies and has equipment that is in good working condition with up to date biomedical assessment checks. Properly handles, stores, and cleans instruments, equipment, and supplies per manufacturer guidelines.Prepares patients for scheduled procedures by assuring patient is appropriately gowned and instruments and supplies are set-up. Uses Standard Precautions for all patient encounters.Arranges for patients' ordered diagnostic and therapeutic services by completing necessary paperwork and scheduling of appointments. Under the direction of the provider, tracks, reviews and monitors follow-up of diagnostic test results. Relays information from the provider to the patient regarding results and follow-up instructions.Under the direct supervision of a licensed nurse or provider, prepares and administers vaccines, medications and controlled substances/narcotics as prescribed by the provider and as skilled competencies permit. Asks prescribed screening questions, identifies risks and contraindications, questions and observes for appropriate responses.Documents and processes prescription requests and refills per protocol.Performs basic office procedures, examinations and/or tests ordered by provider and as skill competencies demonstrate competence (i.e. EKGs, ear lavage, vision tests etc.).Provides patients with standard patient care instructions and education, and reviews with patient and family members as directed by providers (i.e. VIS sheets etc.).Obtains comprehensive health information from patient/family members to review with providers or clinical resource over the phone. Uses this information to assist providers in determining the urgency for care or an alternative venue for care for patients with acute problems, should access not be readily available at the practice. Returns calls to patient in a timely manner.Completes pre-visit planning and visit prep according to established guidelines. Obtains comprehensive health information from patient/family members at the time of the visit. This may include review of systems and history of present illness and/or past medical and social history. Obtains an accurate medication review updating the EHR. Completes office standing orders for the chronic and preventative healthcare needs of the patient.Efficiently manages daily patient flow to manage fluctuating patient volumes and demands. Prioritizes daily patient care tasks and activities that are delegated by the care team, including but not limited to in basket management.Under the direction of your supervisor, takes ownership in an office function/process improvement.Maintains strict confidentiality of patient's health information. Completes annual WSH Corporate Compliance, and other mandatory education.Supports the provider during the visit and patient exam by collecting and entering information in the patient record, carrying out orders and completing post visit patient care education and instructions.Maintains an 80% or higher on all yearly audits performed.Common Expectations:
Demonstrates a commitment to patients, visitors and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors into the Safety Reporting System (SRS System), as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.Maintains the cleanliness of work areas as required.Maintains professional growth and development.Embraces the concepts for ensuring a positive patient/family experience every visit, every time. Fosters teamwork with coworkers, and providers. Practices fiscal responsibility through improvement and innovation. Attends Practice meetings.Maintains required clinical competencies throughout employmentResponsible for the care and maintenance of department/entity equipment and supplies; mail distribution.Enters and/or retrieves data from established computer files using knowledge of various computer software applications.Qualifications:
High School Diploma or GED RequiredAssociates Degree Medical Assistant Preferred orDiploma Program Medical Assistant PreferredWork Experience:
1 year Medical Assistant experience. Required orCompletion of a Medical Assistant Program. RequiredLicenses:
Basic Life Support Upon Hire RequiredCertified Medical Assistant Upon Hire PreferredCourses and Training:
Completes all required education programs and competency testing needed to perform at an advanced level. Upon Hire Required andMedical terminology Upon Hire RequiredKnowledge, Skills, and Abilities:
Proficient communication skills including SBAR techniqueAbility to effectively present clinical information to the care teamProficient in navigating and entering information into an electronic health recordModels teamworkSelf-motivated and dependableAble to work independently.Benefits Offered:
Comprehensive health benefitsRetirement savings planPaid time off (PTO)Education assistanceFinancial education and support, including DailyPayExpanded Paid Parental Leave Read LessPRN (As Needed)
Monday - Friday Varied Day/Evening Shifts
Weekend Requirement 3-4 shifts per quarter at York Hospital
Primary location: Outpatient York County
General Summary
Performs treatments and provides exercise instruction, demonstration and education for patients at an entry to intermediate skill level.
Duties and Responsibilities Essential Functions:
Carries out a program of exercise and treatment for assigned patients, as determined by evaluation performed by the Physical Therapist.Assists the Physical Therapist during patient testing, evaluations and complex procedures according to the rules and regulations of the APTA and PPTA.Coordinates physical therapy activities in collaboration with the other members of the interdisciplinary team to facilitate achievement of established goals.Ensures compliance with regulations set forth by the regulatory agencies and state governing bodies.Conducts or participates in training medical and nursing personnel in physical therapy techniques and objectives.Utilizes safe patient handling techniques for all patient transfers, lifts and positioning.Complies with PA practice act related to communication with supervising Physical Therapist.Common Expectations:
Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment. Provides direct patient care to assigned patient age group(s).Maintains patient record, as required by profession, with accurate documentation to support medical necessity and functional ability.Ensures the process design of established policies/procedures, objectives, quality management, safety, environment and infection control standards are utilized consistently.Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.Collaborates with other team members to create a culture of patient centeredness and clinical excellence.Acts as a role model in Red Rules compliance with a focus on hand hygiene and patient identifiers.Utilizes SBAR as a standard method of communication in all aspects of patient care.Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.Qualifications
Minimum Education:
Associates Degree RequiredWork Experience:
Less than 1 year Relevant experience. RequiredLicenses:
Licensed Physical Therapist Assistant Upon Hire Required andBasic Life Support Upon Hire RequiredCourses and Training:
Graduate of an accredited physical therapist assistant program. Upon Hire Required Read LessMultiple Locations
11 a.m. 2 p.m.
Learn more about nursing and allied health opportunities at WellSpan Health.
General Summary
Provides safe, therapeutic and efficient care and services to patients. Assists in direct patient care, performs treatments, administers medications (if qualified and appropriately supervised), and instructs patients and their families in appropriate care, as directed by their provider. Is an active team participant in the patient-centered practice, by aiding in the development of office workflows that support patient centered care. Specific clinical duties and responsibilities can vary depending on the specialty you work at (see applicable competency checklist for department specific duties and responsibilities).
Duties and Responsibilities Essential Functions:
Obtains and documents reason for visit, patient vital signs which may include: Temperature, blood pressure, weight, BMI, respirations, and pulse.Collects specimens as directed by provider. Uses appropriate equipment and protocols for specimen collection, processing, handling, and storage. Ensures all specimens are tracked/logged prior to transportation to lab.Ensures all patient care areas are adequately stocked with unexpired medical supplies and has equipment that is in good working condition with up to date biomedical assessment checks. Properly handles, stores, and cleans instruments, equipment, and supplies per manufacturer guidelines.Prepares patients for scheduled procedures by assuring patient is appropriately gowned and instruments and supplies are set-up. Uses Standard Precautions for all patient encounters.Arranges for patients' ordered diagnostic and therapeutic services by completing necessary paperwork and scheduling of appointments. Under the direction of the provider, tracks, reviews and monitors follow-up of diagnostic test results. Relays information from the provider to the patient regarding results and follow-up instructions.Under the direct supervision of a licensed nurse or provider, prepares and administers vaccines, medications and controlled substances/narcotics as prescribed by the provider and as skilled competencies permit. Asks prescribed screening questions, identifies risks and contraindications, questions and observes for appropriate responses.Documents and processes prescription requests and refills per protocol.Performs basic office procedures, examinations and/or tests ordered by provider and as skill competencies demonstrate competence (i.e. EKGs, ear lavage, vision tests etc.).Provides patients with standard patient care instructions and education, and reviews with patient and family members as directed by providers (i.e. VIS sheets etc.).Obtains comprehensive health information from patient/family members to review with providers or clinical resource over the phone. Uses this information to assist providers in determining the urgency for care or an alternative venue for care for patients with acute problems, should access not be readily available at the practice. Returns calls to patient in a timely manner.Completes pre-visit planning and visit prep according to established guidelines. Obtains comprehensive health information from patient/family members at the time of the visit. This may include review of systems and history of present illness and/or past medical and social history. Obtains an accurate medication review updating the EHR. Completes office standing orders for the chronic and preventative healthcare needs of the patient.Efficiently manages daily patient flow to manage fluctuating patient volumes and demands. Prioritizes daily patient care tasks and activities that are delegated by the care team, including but not limited to in basket management.Under the direction of your supervisor, takes ownership in an office function/process improvement.Maintains strict confidentiality of patient's health information. Completes annual WSH Corporate Compliance, and other mandatory education.Supports the provider during the visit and patient exam by collecting and entering information in the patient record, carrying out orders and completing post visit patient care education and instructions.Maintains an 80% or higher on all yearly audits performed.Common Expectations:
Demonstrates a commitment to patients, visitors and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors into the Safety Reporting System (SRS System), as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.Maintains the cleanliness of work areas as required.Maintains professional growth and development.Embraces the concepts for ensuring a positive patient/family experience every visit, every time. Fosters teamwork with coworkers, and providers. Practices fiscal responsibility through improvement and innovation. Attends Practice meetings.Maintains required clinical competencies throughout employmentResponsible for the care and maintenance of department/entity equipment and supplies; mail distribution.Enters and/or retrieves data from established computer files using knowledge of various computer software applications.Qualifications Minimum Education:
High School Diploma or GED RequiredAssociates Degree Medical Assistant Preferred orDiploma Program Medical Assistant PreferredWork Experience:
1 year Medical Assistant or healthcare experience. Required orCompletion of a Medical Assistant Program. RequiredLicenses:
Basic Life Support Upon Hire RequiredCertified Medical Assistant Upon Hire PreferredCourses and Training:
Completes all required education programs and competency testing needed to perform at an advanced level. Upon Hire Required andMedical terminology Upon Hire RequiredKnowledge, Skills, and Abilities:
Proficient communication skills including SBAR techniqueAbility to effectively present clinical information to the care teamProficient in navigating and entering information into an electronic health recordModels team workSelf-motivated and dependableAble to work independently.Benefits Offered:
Comprehensive health benefitsRetirement savings planPaid time off (PTO)Education assistanceFinancial education and support, including DailyPayExpanded Paid Parental LeaveFor additional details: Benefits & Incentives | WellSpan Careers
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At WellSpan Health, we are committed to treating all applicants fairly, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at careers@wellspan.org. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.
Read LessThis role serves to protect our patients who are impulsive and at risk for falls, at risk for pulling out IV lines/tubes, require behavioral management and/or present a risk due to psychiatric illnesses. This is a non-clinical employee who assists in the prevention of falls, deters impulsive behaviors, prevents injury or escape, and provides de-escalation of patient behaviors. Provides simple assistance such as ambulation, simple toileting, repositioning, and assistance with feeding/fluids. The aide is expected to engage in therapeutic communication and activities to distract, occupy and develop a positive supportive rapport with patients. The aide is required to remain with the assigned patient at all times during their shift except when relieved by staff for breaks, remaining alert and observant. Patient observation by the aide can be performed virtually through video monitoring or by direct bedside observation of the patient based on hospital policy and patient criteria. This role will also be required to transport patients as needed. This position requires Child Abuse Clearance, High Risk Observer Training and required Epic documentation.
Duties and Responsibilities Essential Functions:
Maintains patient safety by preventing falls and injury due to impulsiveness.Maintains Behavioral Health patient safety. Provides one on one observation for patients who are high risk elopement patients, patients that require behavioral management, suicidal patients or any other patient requiring one on one observation.Accompanies patient during transport and escorts patients as required.Obtains verbal report from the patient's nurse to include information regarding the patient's identified care needs to work collaboratively with the care team.Applies principles of caring and healing in interactions with patients and families and with colleagues.Provides for patient comfort, safety, and satisfaction by maintaining a safe and therapeutic environment.Provides simple assistance such as ambulation, simple toileting, repositioning, and assistance with feeding/fluids.Supports caregivers to maintain flow of patient care efficiently.Maintains patient environment in a safe and orderly manner.Constant, direct visualization of patient is required throughout assignment. The sitter should be positioned to respond to quickly to the patient's needs and safety.Must be present and mindful of the patient and environment at all times.Observant of the patient's activity and behavior, defuses situations and communicates on a regular basis to the nurse. Reports any pertinent observations to the RN.Engages patient in therapeutic communications and activities to distract, occupy and develop a therapeutic rapport. Participates in the provision of diversional activities such as playing cards, board games, therapeutic communication, etc.Communicates in a professional manner and demonstrates respect for patient, families/significant other and members of the healthcare team.Offers support and feedback to peers and staff.Responds promptly and appropriately to crisis or emergency. Utilizes principles of Milieu and Behavior Management Training (MBMT) in managing high risk situations.Documents required information in the Electronic Health Record (EHR).May be assigned to observe patients who are in isolation and will be required to don appropriate personal protective equipment (PPE) according to WellSpan policy.Common Expectations:
Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.May be assigned to care for patients in isolation. This will require the sitter to wear appropriate Personal Protective Equipment (PPE).Complies with all hospital policies and procedures, including infection control guidelines.Maintains confidentiality of patient information.Maintains a professional appearance.This position requires floating to all units to provide care across hospital.Benefits Offered:
Comprehensive health benefitsRetirement savings planPaid time off (PTO)Education assistanceFinancial education and support, including DailyPayExpanded Paid Parental LeaveQualifications Minimum Education:
High School Diploma or GED RequiredWork Experience:
No prior experience. RequiredLicenses:
Basic Life Support Upon Hire RequiredCourses and Training:
Behavioral Health Training Packet (LMS) Upon Hire Required andSitter guidelines for safety 1:1 (LMS) Upon Hire Required andHigh Risk Observation (LMS) Upon Hire Required andPatient care assistant/sitter Epic training. Upon Hire Required andDe-escalation class (8-hour class) Upon Hire RequiredKnowledge, Skills, and Abilities:
Good customer service skills.Excellent communication skills and de-escalation skills. Read Less