Job DescriptionJob Description
Job Overview:
At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them.
Responsibilities:
Greet every member and guest with enthusiasm and a smileTour potential members around the club with the goal of signing up the person for a membershipAnswer phone calls in a professional and energetic mannerExecute all opening/closing operational procedures to ensure the club runs smoothlyHandle member requests and concerns with a sense of urgencyActively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten upSign members up for startup sessions with Blink Personal TrainersMaintain regular and punctual attendanceComply with all company policies and procedures
Qualifications:
Enthusiastic, energetic, friendly and personableExcellent verbal and written communication skillsAble to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionallyAble to remain in a stationary position at the front desk for the majority of the workdayWorld class customer service skillsWorks hard, multi-tasks and is a problem solverPassion for the Blink brand
Compensation & Benefits:
Career Advancement opportunitiesComplimentary Blink membershipFun working environment!Pay Transparency: $17.87/hr
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