Job description:
Are you someone who enjoys helping others and creating a welcoming experience for families? Do you have patience, excellent customer service skills, and enjoy working around children? If so, the Front Desk Receptionist position at our new Water Wings Frisco location could be the perfect fit for you!
We have multiple part-time openings available, with opportunities to grow into a full-time role. No prior swim school experience is required—we provide comprehensive training!
If you're looking for a rewarding opportunity in a fun, family-friendly environment where you can make a positive impact on our students and their families, we'd love to hear from you. Apply today!
Role Description
As a Front Desk Receptionist, you are often the first person our families interact with. You will help create a positive, welcoming experience by greeting families, answering questions, assisting with scheduling, processing payments, and providing exceptional customer service. You'll work closely with our instructors and management team to ensure daily operations run smoothly while helping families feel valued and supported. The ideal candidate is patient, friendly, organized, and enjoys working in a fast-paced environment where children and families are the focus. You will report to the General Manager during your shifts and provide administrative and customer support as needed.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely mannerManage inbound and outbound emails throughout dayFollow communication “scripts” when handling different topicsMake and move bookings, assist families in scheduling needsKeep track of logs under Google DriveFriendly engagement of families by phone and in person.Multitask to efficiently and professionally maintain accurate records and answer customer questions.Be a team player who is consistently dependable and reliable.Complete required training and be a continual learner.Follow our systems with a focus on follow through and details.Smile and have fun during your entire shift.Qualifications
Excellent customer service and interpersonal skills.Patience, empathy, and a genuine enjoyment of working with children and families.Strong verbal and written communication skills.Comfortable multitasking in a fast-paced environment.Strong organizational skills and attention to detail.Reliable, dependable, and able to work as part of a team.Willingness to learn and accept coaching and feedback.Previous customer service, receptionist, or administrative experience is a plus, but not required.Benefits
Fun team atmosphere.Competitive pay.Employee discounts, including swim lessons.Opportunities for growth and advancement.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected.
Benefits:
Work Location: In person
\nCompany DescriptionWater Wings Swim School was founded to create confident, safe swimmers through a fun and supportive experience. Over time, it has grown from a small swim school into a trusted name in swim instruction for swimmers of all ages and abilities. The school emphasizes swimming as a path to confidence, independence, and meaningful family memories in a positive, growth-oriented environment. Instructors use proven teaching methods and modern safety practices, tailoring lessons to each swimmer’s needs from beginner to advanced levels. As a proud member of the United States Swim School Association, Water Wings maintains high standards of instruction, safety, and care for every family it serves.
Read LessJob description:
Are you someone who loves working with children? Do you enjoy learning new skills and bringing a positive attitude to work every day? If so, the Swim Instructor position at our new Water Wings Frisco location could be the perfect fit for you!
We have multiple part-time openings available, with opportunities to grow into a full-time role. No prior swim instruction experience is required—we provide comprehensive training! A background in competitive swimming or swim coaching is helpful but not required.
If you're looking for a rewarding opportunity in a fun, family-friendly environment where you can make a difference in children's lives, we'd love to hear from you. Apply today!
Role Description
As a swim instructor you are responsible for the safety of each class and teaching swim skills to students using our curriculum. You will work to build water confidence within your students, encouraging each student to rise to the best of their abilities. You can expect to be regularly communicating with students and fellow staff members. You should be someone who welcomes feedback, is a continuous learner, and is able to be in the water for extended periods of time. As a swim instructor you will report to the Deck Supervisor or Site Supervisor during shifts and provide support throughout the pool deck as needed.
Responsibilities
The ability to maintain student safety during lessonsLove and respect students while teaching them to swim.Be a team player who is consistently dependable and reliable.Complete required training and be a continual learner.Follow our curriculum with a focus on the needs, abilities and comfort of each student.Smile and have fun during your entire shift
Qualifications
Caring and compassion for children and adultsAbility to work in the water for periods of up to 5 hoursStrong communication skillsGreat attitude and willingness to be coachedThe ability to focus in a fast-paced environment
Benefits
Fun team atmosphereCompetitive payEmployee discounts/swim lessonsWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Schedule:
Day shiftEvery weekendMonday to FridayNight shiftWeekends as needed
Experience:
Competitive Swim: 1 year (Preferred)Swim Teaching: 1 year (Preferred)Childcare: 1 year (Preferred)CPR certification (Preferred)
License/Certification:
Lifeguard Training (Preferred)
Application Question(s):
Do you enjoy working with children?This position requires spending most of your shift in the water, including getting your head and hair wet. Are you comfortable with this?Pay: $15.00 - $18.00 per hour
Work Location: In person
\nCompany DescriptionWater Wings Swim School was founded to create confident, safe swimmers through a fun and supportive experience. Over time, it has grown from a small swim school into a trusted name in swim instruction for swimmers of all ages and abilities. The school emphasizes swimming as a path to confidence, independence, and meaningful family memories in a positive, growth-oriented environment. Instructors use proven teaching methods and modern safety practices, tailoring lessons to each swimmer’s needs from beginner to advanced levels. As a proud member of the United States Swim School Association, Water Wings maintains high standards of instruction, safety, and care for every family it serves.
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