Position leads the work of Medical Assistants in the clinical operation of a patient care setting; this position leads the work of Medical Assistants I and II, and/or acts as the primary clinic resource in a large multi-physician clinical practice; functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.
Primary Duties & Responsibilities:
Patient Care Duties:
Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.Assists with examinations, procedures and lab tests.May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).Communication and Documentation:
May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.Directs patient flow, assists with special procedures/treatments, and completes requisitions.Routes phone messages, patient questions and telephone communications to appropriate personnel.Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.Completes necessary paperwork and documentation in a timely manner.Answers basic questions from patient/family regarding treatments, diagnosis and procedures.May complete requisitions/orders per WashU guidelines.Equipment and Supplies:
Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.Cleans and stocks exam rooms and sterilizes instruments.Other Functions:
Maintains required HIPAA compliance; maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.Complies with OSHA, state and federal regulatory sources/standards.Participates in quality improvement activities to ensure appropriate clinical outcomes.Performs other duties as assigned.Working Conditions:
Job Location/Working Conditions:
Normal office environment.Exposure to blood-borne pathogens.Requires protective devices.Patient care setting.Direct patient care setting.Physical Effort:
Typically sitting at desk or table.Typically standing or walking.Typically bending, crouching, or stooping.Occasional lifting (25 lbs. or less).Equipment:
Office equipment.Clinical/diagnostic equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications:
Education: High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses : Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration
Work Experience: Relevant Experience (3 Years)
Skills: Not Applicable
Driver's License: A driver's license is not required for this position.
More About This Job:
Registered or Certified Medical Assistant with three years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse's Aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources. Substitutions include:Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).Preferred Qualifications:
Education: No additional education unless stated elsewhere in the job posting.
Certifications /Professional Licenses : No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience: Medical Assistant (3 Years), Supervisory (1 Year)
Skills: Anatomy, Communication, Electronic Medical Records (EMR), Interactive Communication, Interpersonal Relationships, Medical Terminology, Physiology, Telephone Communications
Grade: C07-H
Salary Range: $19.21 - $28.85 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions:
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation:
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening:
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement:
Personal:
Up to 22 days of vacation, 10 recognized holidays, and sick time.Competitive health insurance packages with priority appointments and lower copays/coinsurance.Take advantage of our free Metro transit U-Pass for eligible employees.WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.Wellness:
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!Family:
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college Read LessPerforms select administrative and certain clinical duties under the direction of a licensed healthcare professional.
Primary Duties & Responsibilities:
Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back-up support for others.Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc., and appropriately disposes of contaminated supplies.Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre-established instructions to patients.Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.May perform routine laboratory tests and sample analyses.May show patients to examination rooms and prepare them for the physician.Working Conditions:
Normal office environment.Exposure to blood-borne pathogens.Requires protective devices.Patient care setting.Direct patient care setting.Physical Effort:
Typically sitting at desk or table.Repetitive wrist, hand or finger movement.Occasional lifting (25 lbs or less).Equipment:
Office equipment.Clinical/diagnostic.Simple hand tools.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications:
Basic Life Support certification must be obtained within one month of hire date.Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).Preferred Qualifications:
Medical assistant school training or some college.Grade: C04-H
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Read LessMay lead the work of Medical Assistants I and II, and/or acts as the primary clinical resource in a large multi-physician clinical practice. Functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.
Primary Duties & Responsibilities:
Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.Assists with examinations, procedures and lab tests.May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).Communication and Documentation:
May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.Directs patient flow, assists with special procedures/treatments, and completes requisitions.Routes phone messages, patient questions and telephone communications to appropriate personnel.Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.Completes necessary paperwork and documentation in a timely manner.Answers basic questions from patient/family regarding treatments, diagnosis and procedures.May complete requisitions/orders per WashU guidelines.Equipment and Supplies:
Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.Cleans and stocks exam rooms and sterilizes instruments.Other Functions:
Maintains required HIPAA compliance; maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.Complies with OSHA, state and federal regulatory sources/standards.Participates in quality improvement activities to ensure appropriate clinical outcomes.Performs other duties as assigned.Working Conditions:
Normal office environment.Exposure to blood-borne pathogens.Requires protective devices.Patient care setting.Direct patient care setting.Physical Effort:
Typically sitting at desk or table.Typically standing or walking.Typically bending, crouching, or stooping.Occasional lifting (25 lbs. or less).Equipment:
Office equipment.Clinical/diagnostic equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Education: High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses : Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration
Work Experience: Relevant Experience (3 Years)
Skills: Not Applicable
Driver's License: A driver's license is not required for this position.
Salary Range: $19.21 - $28.85 / Hourly
Read LessThis is a student intern role. Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.
Primary Duties & ResponsibilitiesProvides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back-up support for others.Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc. and appropriately disposes of contaminated supplies.Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre-established instructions to patients.Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.May perform routine laboratory tests and sample analyses.May show patients to examination rooms and prepare them for the physician.Performs other duties as assigned.Working Conditions:
Normal office environment.Exposure to blood-borne pathogens.Requires protective devices.Patient care setting.Direct patient care setting.Physical Effort
Typically sitting at desk or table.Repetitive wrist, hand or finger movement.Occasional lifting (25 lbs or less).Equipment
Office equipment.Clinical/diagnostic equipment.Simple hand tools.Required QualificationsEducation:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses :
Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
Work Experience:
No specific work experience is required for this position.
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This JobBasic Life Support certification must be obtained within one month of hire date.Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).Preferred QualificationsEducation:
No additional education unless stated elsewhere in the job posting.
Certifications /Professional Licenses :
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
File Maintenance, Healthcare Environments, Interpersonal Communication, Medical Terminology, Microsoft Office, Office Administration, Office Procedures, Oral Communications, Patient Interactions
GradeC03-H
Salary Range$15.25 - $20.56 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Benefits StatementUp to 22 days of vacation, 10 recognized holidays, and sick time.Competitive health insurance packages with priority appointments and lower copays/coinsurance.Take advantage of our free Metro transit U-Pass for eligible employees.WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Read LessClinical Office Support
Scheduled Hours40
Position SummaryProvides clinical office support including greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments.
Job DescriptionPrimary Duties & Responsibilities:
Greets patients, assisting with form completion; verifies accuracy of patient's insurance and demographic information; provides HIPAA forms, arbitration forms and consent-to-treat forms.Collects co-pays for services; verifies and balances receipts and payments.Reviews schedule for new patients, updating when necessary.Calls patients with appointment time reminder, obtaining insurance information and referral forms.Prepares, distributes and collects fee tickets; reviews fee tickets for completeness; reconciles fee tickets with daily schedule.Schedules return patient appointments and patient testing; validates patient's parking.May prepare patients' charts for daily appointments.Assists patients with insurance questions regarding billing process.Assists staff with sending out reminder cards and other related scheduling duties.Working Conditions:
Job Location/Working Conditions:
Normal office environment.Exposure to blood-borne pathogens.Requires protective devices.Patient care setting.Direct patient care setting.Travel between Clinical locations will be required.Physical Effort:
Typically sitting at desk or table.Typically standing or walking.Typically bending, crouching, stooping.Occasional lifting (25 lbs. or less).Equipment:
Office equipment.Clinical/diagnostic equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required QualificationsEducation:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses :
Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
Work Experience:
Medical Office Setting (2 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This JobRequired Qualifications:
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).Preferred QualificationsEducation:
No additional education unless stated elsewhere in the job posting.
Certifications /Professional Licenses :
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Communication, Computer Literacy, Insurance, Interpersonal Relationships, Medical Terminology, Tactfulness
GradeC06-H
Salary Range$17.34 - $25.40 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
QuestionsFor frequently asked questions about the application process, please refer to our External Applicant FAQ.
AccommodationIf you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits StatementPersonal:
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness:
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family:
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Read LessMay lead the work of Medical Assistants I and II, and/or acts as the primary clinical resource in a large multi-physician clinical practice. Functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.
Primary Duties & Responsibilities:
Patient Care Duties:
Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.Assists with examinations, procedures and lab tests.May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).Communication and Documentation:
May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Asssitants.Directs patient flow, assists with special procedures/treatments, and completes requisitions.Routes phone messages, patient questions and telephone communications to appropriate personnel.Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.Completes necessary paperwork and documentation in a timely manner.Answers basic questions from patient/family regarding treatments, diagnosis and procedures.May complete requisitions/orders per Washington University guidelines.Equipment and Supplies:
Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.Cleans and stocks exam rooms and sterilizes instruments.Other Functions:
Maintains required HIPAA compliance; maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and Washington University policies.Complies with OSHA, state and federal regulatory sources/standards.Participates in quality improvement activities to ensure appropriate clinical outcomes.Performs other duties as assigned.Working Conditions:
Job Location/Working Conditions:
Normal office environment.Exposure to blood-borne pathogens.Requires protective devices.Patient care setting.Direct patient care setting.Physical Effort:
Typically sitting at desk or table.Typically standing or walking.Typically bending, crouching, or stooping.Occasional lifting (25 lbs or less).Equipment:
Office equipment.Clinical/diagnostic equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications:
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses :
The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration
Work Experience:
Relevant Experience (3 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
Read LessPosition leads the work of Medical Assistants in the clinical operation of a patient care setting; this position leads the work of Medical Assistants I and II, and/or acts as the primary clinic resource in a large multi-physician clinical practice; functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.
Primary Duties & Responsibilities:
Patient Care Duties
Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.Assists with examinations, procedures and lab tests.May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).Communication and Documentation
May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.Directs patient flow, assists with special procedures/treatments and completes requisitions.Routes phone messages, patient questions and telephone communications to appropriate personnel.Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.Completes necessary paperwork and documentation in a timely manner.Answers basic questions from patient/family regarding treatments, diagnosis and procedures.May complete requisitions/orders per Washington University guidelines.Equipment and Supplies
Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.Cleans and stocks exam rooms and sterilizes instruments.Other Functions
Maintains required HIPAA compliance; maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and Washington University policies.Complies with OSHA, state and federal regulatory sources/standards.Participates in quality improvement activities to ensure appropriate clinical outcomes.Performs other duties as assigned.Working Conditions:
Job Location/Working Conditions
Normal office environment.Exposure to blood-borne pathogens.Requires protective devices.Patient care setting.Direct patient care setting.Physical Effort
Typically sitting at desk or table.Typically standing or walking.Typically bending, crouching, or stooping.Occasional lifting (25 lbs or less).Equipment
Office equipment.Clinical/diagnostic equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications:
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses :
The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration
Work Experience:
Relevant Experience (3 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
Required Qualifications:Registered or Certified Medical Assistant with three years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse's Aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources. Substitutions include:
Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.
Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).
Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).
Preferred QualificationsEducation:
No additional education unless stated elsewhere in the job posting.
Certifications /Professional Licenses :
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
Medical Assistant (3 Years), Supervisory (1 Year)
Skills:
Anatomy, Communication, Electronic Medical Records (EMR), Interactive Communication, Interpersonal Relationships, Medical Terminology, Physiology, Telephone Communications
GradeC07-H
Salary Range$19.21 - $28.85 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
QuestionsFor frequently asked questions about the application process, please refer to our External Applicant FAQ.
AccommodationIf you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits StatementPersonal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which
Read LessPrepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office.
Primary Duties & Responsibilities:
Interacts directly with patients in clinic setting and completes clinical tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.Prepares for office hours by doing tasks, such as obtaining charts, scheduling tests and preparing exam rooms.Assists with examinations, procedures and lab tests.May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).Communication and Documentation:
Directs patient flow, assists with special procedures/treatments and completes requisitions.Routes phone messages, patient questions and telephone communications to appropriate personnel.Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.Completes necessary paperwork and documentation in a timely manner.Answers basic questions from patient/family regarding treatments, diagnosis and procedures.May complete requisitions/orders per WashU guidelines.Equipment and Supplies:
Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.Cleans and stocks exam rooms and sterilizes instruments.Other Functions:
Maintains required HIPAA compliance, maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.Complies with OSHA, state and federal regulatory sources/standards.Participates in quality improvement activities to ensure appropriate clinical outcomes.Performs other duties as assigned.Working Conditions:
Normal office environmentExposure to blood-borne pathogensRequires protective devicesPatient care settingDirect patient care settingPhysical Effort:
Typically sitting at desk or tableTypically standing or walkingTypically bending, crouching, or stoopingOccasional lifting (25 lbs. or less)Equipment:
Office equipmentClinical/diagnostic equipmentThe above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications:
Education: High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses: Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration
Work Experience: No specific work experience is required for this position.
Skills: Not Applicable
Driver's License: A driver's license is not required for this position.
More About This Job:
Registered or Certified Medical Assistant with six months of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse's Aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources. Substitutions include:Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).Preferred Qualifications:
Education: No additional education unless stated elsewhere in the job posting.
Certifications /Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience: Medical Assistant (2 Years)
Skills: Anatomy, Clinical Care, Communication, Cross-Functional Teamwork, Electrocardiography (EKG), Electronic Medical Records (EMR), Epic EHR, HIPAA Compliance, Interpersonal Communication, Interpersonal Relationships, Medical Terminology, OSHA Compliance, Patient Care, Patient Medications, Phlebotomy, Physiology, Vital Signs
Grade: C06-H
Salary Range: $17.34 - $25.40 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions: For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation: If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening: All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement:
Up to 22 days of vacation, 10 recognized holidays, and sick time.Competitive health insurance packages with priority appointments and lower copays/coinsurance.Take advantage of our free Metro transit U-Pass for eligible employees.WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement: Washington University in St.
Read LessMay lead the work of Medical Assistants I and II, and/or acts as the primary clinical resource in a large multi-physician clinical practice. Functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.
Primary Duties & Responsibilities:
Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.Assists with examinations, procedures and lab tests.May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).Communication and Documentation:
May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.Directs patient flow, assists with special procedures/treatments and completes requisitions.Routes phone messages, patient questions and telephone communications to appropriate personnel.Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.Completes necessary paperwork and documentation in a timely manner.Answers basic questions from patient/family regarding treatments, diagnosis and procedures.May complete requisitions/orders per WashU guidelines.Equipment and Supplies:
Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.Cleans and stocks exam rooms and sterilizes instruments.Other Functions:
Maintains required HIPAA compliance; maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.Complies with OSHA, state and federal regulatory sources/standards.Participates in quality improvement activities to ensure appropriate clinical outcomes.Performs other duties as assigned.Working Conditions:
Normal office environment.Exposure to blood-borne pathogens.Requires protective devices.Patient care setting.Direct patient care setting.Physical Effort:
Typically sitting at desk or table.Typically standing or walking.Typically bending, crouching, or stooping.Occasional lifting (25 lbs. or less).Equipment:
Office equipment.Clinical/diagnostic equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications:
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses :
Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration
Work Experience:
Relevant Experience (3 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job:
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications:
Education:
No additional education unless stated elsewhere in the job posting.
Certifications /Professional Licenses :
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
Medical Assistant (3 Years), Supervisory (1 Year)
Skills:
Anatomy, Communication, Electronic Medical Records (EMR), Interactive Communication, Interpersonal Relationships, Medical Terminology, Physiology, Telephone Communications
Grade:
C07-H
Salary Range:
$19.21 - $28.85 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions:
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation:
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening:
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement:
Personal:
Up to 22 days of vacation, 10 recognized holidays, and sick time.Competitive health insurance packages with priority appointments and lower copays/coinsurance.Take advantage of our free Metro transit U-Pass for eligible employees.WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.Wellness:
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!Family:
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement:
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Read LessMay lead the work of Medical Assistants in the clinical operation of a patient care setting; may lead the work of Medical Assistants I and II, and/or acts as the primary clinical resource in a large multi-physician clinical practice. Functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.
Primary Duties & Responsibilities:
Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.Assists with examinations, procedures and lab tests.May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).Communication and Documentation:
May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.Directs patient flow, assists with special procedures/treatments, and completes requisitions.Routes phone messages, patient questions and telephone communications to appropriate personnel.Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.Completes necessary paperwork and documentation in a timely manner.Answers basic questions from patient/family regarding treatments, diagnosis and procedures.May complete requisitions/orders per WashU guidelines.Equipment and Supplies:
Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.Cleans and stocks exam rooms and sterilizes instruments.Other Functions:
Maintains required HIPAA compliance; maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.Complies with OSHA, state and federal regulatory sources/standards.Participates in quality improvement activities to ensure appropriate clinical outcomes.Performs other duties as assigned.Working Conditions:
Normal office environment.Exposure to blood-borne pathogens.Requires protective devices.Patient care setting.Direct patient care setting.Physical Effort:
Typically sitting at desk or table.Typically standing or walking.Typically bending, crouching, or stooping.Occasional lifting (25 lbs. or less).Equipment:
Office equipment.Clinical/diagnostic equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications:
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications /Professional Licenses :
The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration
Work Experience:
Relevant Experience (3 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
Read Less