Customer Care Specialist/Receptionist We are seeking to hire a full-time Customer Care Specialist/Receptionist to join our team! Our Lincoln North Miami showroom is complete and ready! The team member must be flexible to work Saturdays, Sundays and some Fridays. This position requires a highly adaptable individual to be able to point customers to the correct information/individual being sought. Incumbent is the first point of contact with customers and shall represent the company in a positive light by greeting customers in a friendly upbeat manner, answer inquiries and provide information to the walk-in and phone-in customers, potential customers, visitors, and other interested parties regarding product, activities conducted at establishment and location of departments, offices, and employees within the organization. Responsibilities Operate telephone switchboard to answer, screen, or forward calls, providing information and taking messages. Greet persons entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations. Educates customer on current product line options and basic product specifications. Provide product information (brochures) for customers when requested. Provide and deliver the highest standards of service to our customers and provide assistance as needed. Works closely with salesperson. Supports F
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