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Warby Parker
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  • Manager, Operational Excellence (Supply Chain)  

    - New York City
    JobID: 2316 Category: Corporate JobSchedule: Full time Posted Date:... Read More
    JobID: 2316 Category: Corporate JobSchedule: Full time Posted Date: 2026-02-18T18:57:55+00:00 JobShift: Minimum Rate/Salary: Warby Parker is on the lookout for a driven Manager of Operational Excellence to support our Supply Chain team in researching, developing, strategizing, and recommending world-class manufacturing/supply chain networks and processes. In conjunction with internal, cross-functional teams, you'll execute plans that help us create consistently wonderful customer experiences. In this role, you'll manage large projects to ensure high-quality products are delivered in record time and at the right cost. You'll also help us operate more efficiently, ensuring we have the proper capacity, capabilities, and cost structure in our value chain. You're no stranger to staying organized, creating detailed project plans, collaborating cross-functionally, and knowing just what it takes to keep things running on time and within budget. Our ideal candidate is a data-oriented individual who's confident leading complex strategic projects, no matter the size or scope. Sound like you? Read on! What you'll do: * Ensure projects are delivering the agreed success criteria: on time, within budget, and meeting our compliance, quality and safety requirements * Conduct product reviews and analyses, which may include data gathering from across various systems and sources, data manipulation and modeling, as well as evaluating proposed solutions * Collaborate with internal and external stakeholders such as our Finance, Product Strategy, Brand Management, and Technology teams * Compile and analyze all supply chain metrics including service, quality, costs, lead times, and safety * Develop and lead DFM/DFA initiatives, including setting targets and standards * Identify and communicate manufacturability and assembly concerns, and risks as needed * Provide clear DFM/DFA design change recommendations * Work with teams to identify trends, gaps, risks and opportunities for improvement * Challenge status quo to be a force for change and continuous improvement * Travel 10-15% of the time Who you are: * Backed by 5+ years of relevant project management experience * The proud owner of a bachelor's degree in business or supply chain * Knowledgeable of upstream and downstream supply chain processes * Ultra-organized, detail-oriented, and able to manage shifting priorities in a fast-paced environment * A clear and effective communicator and collaborator who can drive and implement large-scale, high-visibility projects across departments * A data-loving, resourceful individual with strong quantitative skills (a wizard at Microsoft Excel) * Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) Extra credit: * Optical experience * APICS certification * Lean Six Sigma certification Read Less
  • Advisor - Shaw  

    - Washington
    JobID: REQ211148 Category: Retail Advisor JobSchedule: Posted Date:... Read More
    JobID: REQ211148 Category: Retail Advisor JobSchedule: Posted Date: 2025-08-28T00:00:00+00:00 JobShift: Minimum Rate/Salary: Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on! What you'll do: ● Communicate Warby Parker's values and brand philosophy on the sales floor ● Delight customers through nothing-but-wonderful service ● Demonstrate unparalleled product knowledge and offer exceptional style advice ● Dream up ways to reinvent retail and the glasses-shopping experience ● Anticipate the needs of your team and customers alike, and be at the ready to lend a hand ● Help foster an inclusive culture by treating customers and colleagues with respect Who you are: ● Excited to work and learn at a fast-paced, high-growth company ● Backed by customer-facing experience in a service-minded environment ● A proactive, adaptable problem-solver who reacts quickly in unexpected situations ● A positive team player who leads by example ● Able to effectively communicate with a variety of people ● Organized, attentive, and detail-oriented ● An energetic self-starter with an entrepreneurial spirit ● Interested in fashion and technology ● Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Some benefits of working at Warby Parker for full-time employees: * Health, vision, and dental insurance * Life and AD&D Insurance * Paid sick leave1 * Paid Holidays1 * Vacation days per year1 * Retirement savings plan (401(k)) * Parental leave (non-birthing parents included) * Short-term disability * Employee Stock Purchase Plan * Employee Assistance Program (EAP) * Bereavement Support * Optical Education Reimbursement * Free eyewear * And more (just ask!) Some benefits of working at Warby Parker for part-time employees: * Employee Assistance Program (EAP) * Employee Stock Purchase Plan * Free eyewear * Paid sick leave2 * And more (just ask!) Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA"). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked). Read Less
  • Advisor - Hudson Yards  

    - New York City
    JobID: REQ211987 Category: Retail Advisor JobSchedule: Posted Date:... Read More
    JobID: REQ211987 Category: Retail Advisor JobSchedule: Posted Date: 2025-08-19T00:00:00+00:00 JobShift: Minimum Rate/Salary: Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on! What you'll do: ● Communicate Warby Parker's values and brand philosophy on the sales floor ● Delight customers through nothing-but-wonderful service ● Demonstrate unparalleled product knowledge and offer exceptional style advice ● Dream up ways to reinvent retail and the glasses-shopping experience ● Anticipate the needs of your team and customers alike, and be at the ready to lend a hand ● Help foster an inclusive culture by treating customers and colleagues with respect Who you are: ● Excited to work and learn at a fast-paced, high-growth company ● Backed by customer-facing experience in a service-minded environment ● A proactive, adaptable problem-solver who reacts quickly in unexpected situations ● A positive team player who leads by example ● Able to effectively communicate with a variety of people ● Organized, attentive, and detail-oriented ● An energetic self-starter with an entrepreneurial spirit ● Interested in fashion and technology ● Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Some benefits of working at Warby Parker for full-time employees: * Health, vision, and dental insurance * Life and AD&D Insurance * Paid sick leave1 * Paid Holidays1 * Vacation days per year1 * Retirement savings plan (401(k)) * Parental leave (non-birthing parents included) * Short-term disability * Employee Stock Purchase Plan * Employee Assistance Program (EAP) * Bereavement Support * Optical Education Reimbursement * Free eyewear * And more (just ask!) Some benefits of working at Warby Parker for part-time employees: * Employee Assistance Program (EAP) * Employee Stock Purchase Plan * Free eyewear * Paid sick leave2 * And more (just ask!) Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA"). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website. 1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked). Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Read Less
  • Senior Manager, FP&A  

    - New York City
    JobID: 3515 Category: Corporate JobSchedule: Full time Posted Date:... Read More
    JobID: 3515 Category: Corporate JobSchedule: Full time Posted Date: 2026-05-19T19:47:47+00:00 JobShift: Minimum Rate/Salary: Warby Parker is on the lookout for a Senior Manager, FP&A to join our Financial Planning and Analysis team. In this role, you'll work with Finance and other leaders to drive insights and analysis of key growth opportunities and operational efficiencies. You will take on a range of analytical tasks related to forecasting, budgeting, and reporting to help drive decision making. In the process, you'll take on a range of analytical tasks related to forecasting, budgeting, reporting, and analyzing business performance and trends. Among other duties, you'll be responsible for understanding and driving detailed analyses related to aspects of our cost of goods sold and gross margin profile. You'll report to our Director of Finance and will regularly share insights and analysis with our Chief Financial Officer, Chief Product and Supply Chain Officer, and the broader leadership team. What You'll Do * Create and manage dynamic and scalable financial models that track business metrics and performance on a weekly, monthly, and quarterly basis * Provide integral support on key team deliverables including annual and quarterly budgeting and strategic planning * Collaborate closely with Product and Supply Chain teams to support near and long-term planning and understand key drivers of business performance * Lead financial assessment of proposed capital projects and ad hoc analyses to support investment decisions * Help build and define the FP&A AI strategy and roadmap and champion AI efficiencies across our operations Who You Are * Backed by 7+ years of professional experience in financial operating roles and analytical environments. * An analytical and creative thinker who can focus on the details without losing sight of the big picture * A self-starter who is able to manage multiple assignments and work independently * A skilled and seasoned people manager who is collaborative and excited to work with different teams * An excellent communicator who loves to share findings and actionable insights with leadership Extra Credit * Experience working in a high-growth company, particularly in the retail and/or consumer industry * Familiarity with cloud-based planning tools like Oracle EPM and Anaplan * Experience with Looker or other BI and data visualization tools Read Less
  • Manager, Quality Operations  

    - New York City
    JobID: 3182 Category: Corporate JobSchedule: Full time Posted Date:... Read More
    JobID: 3182 Category: Corporate JobSchedule: Full time Posted Date: 2026-05-18T15:10:54+00:00 JobShift: Minimum Rate/Salary: Warby Parker is on the lookout for a Manager of Quality Operations to join our Product Strategy and Operations team. Reporting to the Director of Optical Services, Quality & Lenses, you will lead the charge in elevating our quality standards and optical service execution. In this role, you will drive a culture of quality by executing implementation plans that foster continuous improvement and process excellence. You will optimize lab quality operations by standardizing processes across our network to reduce remakes, returns, breakages, and exceptions, while also enabling product innovation by developing robust technical fulfillment solutions and end-to-end quality protocols for new product launches. Your work will be central to providing a seamless, technically accurate optical experience that delights our customers and reinforces their trust in every pair of glasses we deliver. Sound right up your alley? Read on! What you'll do: * Utilize quality data to identify high-impact opportunities for product and process improvements, establishing audit cadences that reduce exchanges and enable customer-facing teams to provide technically accurate, exceptional service to our customers * Directly supervise the Quality Assurance Specialist and Quality Analyst to drive internal audit expansions, qualify new optical products, and maintain proactive quality reporting-helping Warby Parker identify and address quality opportunities and enhance product portfolio and customer experience * Support the launch and scaling of new strategic product categories by mapping fulfillment processes for agility and standardization and establishing protocols for inline and final quality control * Analyze production and quality protocols across our internal labs (sizing, beveling, tracing, final inspection) to identify improvement opportunities and implement enhancements that ensure consistent quality across both labs * Identify high-impact issues across our internal labs-breakages, damages, remakes, and returns-and implement process improvements to reduce them, enhancing product and service quality while reducing costs * Support the development of all training and presentation materials related to optical quality and services, which will influence decision making across cross-functional partners Who You Are * Great at working across teams and managing many priorities at once * Process-oriented, always striving to improve efficiency and reduce waste * Able to break strategic objectives into tactical projects and delegate assignments to team members * Self-motivated with a strong desire to learn and take action * An expert in Google Sheets and Slides or Excel and PowerPoint * Familiar with continuous improvement strategies such as DMAIC or Lean * Backed by 5+ years of professional experience in quality operations and technical process management. Extra Credit * Experience with Looker or Tableau * Manufacturing or engineering experience within the optical field * ABO Certified and or licensed optician Read Less
  • Director, Manufacturing  

    - New York City
    JobID: 2719 Category: Corporate JobSchedule: Full time Posted Date:... Read More
    JobID: 2719 Category: Corporate JobSchedule: Full time Posted Date: 2026-03-18T19:12:09+00:00 JobShift: Minimum Rate/Salary: Warby Parker is on the lookout for a visionary Director of Manufacturing to join our Manufacturing team. In this role, you will be the architect of our future production landscape, owning the strategic roadmap to scale our global lab network while driving unprecedented cost efficiencies. You'll lead a team to integrate cutting-edge AI and automation into our core workflows, ensuring we meet our aggressive growth targets without sacrificing quality or speed. If you are a high-impact leader who thrives on complex problem-solving and operational transformation, we'd love to meet you. What you'll do: * Own the strategic roadmap to optimize COGS and drive continuous improvement initiatives across all lab and manufacturing processes * Design and determine the long-term global lab network fulfillment strategy required to support volume growth and increasing process complexity * Direct complex, multi-year strategic projects critical to scale, including equipment implementation, AI integration, and major new product launches * Identify and scale major improvements in supply forecasting, vendor management, and aged order resolution to improve cost and people efficiency * Own the strategy for hiring, developing, and mentoring manufacturing leaders while integrating automation into core workflows * Work cross-functionally with the Order Management, Supply Chain, and Inventory and Planning teams to deliver large-scale structural changes * Monitor macroenvironment trends and changes to understand how they impact operations and drive proactive action * Use data to shape long-term manufacturing network design and develop scalable SOPs for future growth Who you are: * Equipped with 10+ years of experience in manufacturing, operations, or supply chain leadership * A strategic leader and excellent communicator with a track record of managing high-stakes initiatives and external partnerships * Able to work both independently and collaboratively with internal and external partners to drive executive-level action * Experienced in using complex data sets and financial metrics to drive long-term network decisions * Proactive, creative, and able to design nimble solutions for unexpected global or internal problems * Comfortable working on ambiguous and open-ended problems to create structured multi-year roadmaps * Well-versed in Microsoft Office and Google Workspace * Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) Extra credit: * Experience with advanced continuous improvement methods (DMAIC, Lean Six Sigma, etc.) * Experience implementing or managing warehouse management system (WMS) and AI-driven manufacturing programs * Experience with business intelligence and planning tools (Looker, Anaplan, etc.) Read Less

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