We're on the hunt for a Technical Services Technician, an essential player in our commitment to quality. You'll serve as the foundation of our quality assurance efforts, dedicated to upholding our products' excellence.
Position Summary:
The individual in the role is responsible for ensuring that products meet the required quality standards through rigorous quality control measures including inspections, troubleshooting, and repairs. Technical Services Technician plays a crucial role in maintaining product integrity and exceeding customer expectations.
Responsibilities:
Utilizes mechanical tools in the Quality department while performing work tasks. Effectively utilizes the Quality Response System, Baan NC Maintenance, Item Purchase, Stock Point, and Inventory Transactions Sessions. Supports the proper rework of items from the non-conforming warehouse, ensuring timely completion. Identifies and follows up on non-conformances in materials, processes, and workmanship to prevent operational and field issues for customers. Operates material handling equipment such as label machines, weigh scales, forklift/cherry picker, and pallet jacks. Utilizes measuring tools, such as calipers and multi-meters, and specialized testing equipment. Performs disassembly and diagnostics of WAI products for evaluation, comparison to original samples, and warranty return assessments. Participate in a collaborative work environment utilizing effective communication and willingness to cross train to enhance team productivity, versatility, and skill development.Comply with comprehensive safety protocols and participate in ongoing training to ensure a secure work environment and maintain a safety-conscious culture. Follow all 5S principles and guidelines daily to optimize workflow, efficiency, and a clean work environment.Undertakes additional responsibilities and tasks as directed by management.Requirements (Education, Experience, & Skills required)
High School Diploma or educational equivalent2 + years related experience and/or training; equivalent combination of education and experience. Previous working experience with electro-mechanical parts is a plusExperience to include familiarity with vehicle maintenance and diagnosis, knowledge of OE or aftermarket components. Understanding of electrical attributes (voltage, current, resistance), mechanical properties (force, torque, power), and SAE/Metric measuring units system. Follows instructions, responds to management direction, must be mechanically inclined and must be able to work with hand and power tools as well as measuring equipment.Proficient in Microsoft Office applications such as Excel, Word, and Outlook, etc. Exhibits professional experience working collaboratively in a team environment. Demonstrates skill in writing routine reports and correspondence. Must possess excellent communication skills, both written and verbal. Demonstrates a high level of accuracy and thoroughness in work. Displays diligence in completing tasks in a timely manner, utilizing effective time management skills. Company DescriptionInnovation and creativity are the forces that drive WAI’s success. Since its founding, WAI has worked relentlessly to meet the ever-changing needs of its customers in the automotive, heavy duty, agricultural & industrial, and power sports aftermarket. This includes an unwavering commitment to be “first-to-market” with the latest model products available.Company DescriptionInnovation and creativity are the forces that drive WAI’s success. Since its founding, WAI has worked relentlessly to meet the ever-changing needs of its customers in the automotive, heavy duty, agricultural & industrial, and power sports aftermarket. This includes an unwavering commitment to be “first-to-market” with the latest model products available. Read LessWe’re looking for a bilingual HR professional (English and Spanish) to collaborate with the Head of HR for North America and provide essential support across various HR functions, including recruitment, employee relations, and benefits management. This is your opportunity to make a significant impact, working closely with departments and management to drive efficiency and enhance the employee experience.
The individual in this role is responsible for collaboration with the Head of HR for North America, offering HR support to the assigned facilities, encompassing responsibilities such as recruiting, selection, and staffing, managing employment and personnel documentation, conducting job evaluations, handling compensation and benefits matters as well as employee issues. Additionally, the position serves as a liaison between different departments/divisions and various levels of line and staff management.
Responsibilities
Provide support for recruitment efforts by developing and executing a recruitment plan and calendar aligned with operational projections.Generate official internal documents, such as offer letters and appointment letters.Plan and conduct orientations, create onboarding plans, and educate newly hired employees on HR policies, internal procedures, and regulations.Maintain digital files for employees, including their documents, benefits information, and attendance records.Assist in administering benefits, compensation, and employee performance programs.Recommend new procedures and policies to enhance the efficiency of the HR department and the overall organization, with a focus on improving employee experience.Address questions and concerns raised by team members, provide support in conflict resolution, recommend corrective actions, and conduct exit interviews.Plan, organize, direct, and oversee personnel training and labor relations activities within the organization.Assist in position classification and provide local competitor information for wage surveys.Facilitate discussions, encourage feedback, and address questions and concerns promptly. Report ongoing concerns and trends to management.Develop employee engagement plans, obtain necessary budget approvals, and initiate engagement activities.Undertakes additional responsibilities and tasks as directed by management.Requirements
Bilingual (Spanish)High School Diploma required; Bachelor’s Degree in Business, Human Resources or related field preferredMinimum 3 years of progressive Human Resources Generalist experience.Proven experience in human resource disciplines, including compensation practices, organizational analysis, employee relations, diversity, performance management and federal and state respective employment laws.Proficient in using Microsoft Office applications such as Excel, Word, and Outlook, as well as HRIS systems (Paylocity experience a plus)Demonstrates the ability to design workflows and procedures, generate innovative solutions, identify and resolve issues promptly, and coordinate projects effectively.Displays proficiency in project management and coordination.Exhibits professional experience working collaboratively in a team environment.Shows the capacity to generate creative solutions.Demonstrates skill in writing routine reports and correspondence.Possesses effective verbal communication skills, with the ability to address groups of customers or employees in an organization.Must possess excellent communication skills, both written and verbal.Demonstrates a high level of accuracy and thoroughness in work.Displays diligence in completing tasks in a timely manner, utilizing effective time management skills.Company DescriptionInnovation and creativity are the forces that drive WAI’s success. Since its founding, WAI has worked relentlessly to meet the ever-changing needs of its customers in the automotive, heavy duty, agricultural & industrial, and power sports aftermarket. This includes an unwavering commitment to be “first-to-market” with the latest model products available.Company DescriptionInnovation and creativity are the forces that drive WAI’s success. Since its founding, WAI has worked relentlessly to meet the ever-changing needs of its customers in the automotive, heavy duty, agricultural & industrial, and power sports aftermarket. This includes an unwavering commitment to be “first-to-market” with the latest model products available. Read LessJoin our team as an Assembly Operator and play a key role in the production of high-quality windshield washer pumps! We're looking for a detail-oriented individual with experience in manual assembly and operating production equipment. If you're skilled in working with small, sensitive components and have a passion for ensuring top-notch product quality, apply today and help us drive excellence in our manufacturing process!
POSITION SUMMARY
Required skilled and detail-oriented Assembly Operator to join our team in the production of windshield washer pumps. The ideal candidate will be responsible for assembling various components of the pump, ensuring high-quality standards and efficient production processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS (Education, Experience, & Skills required)
Experience in manual assembly and use of power tools.Ability to operate production equipment such as spot welders, riveters, pneumatic presses, and testers.Attention to detail and ability to work with small, sensitive components.Basic understanding of mechanical testing procedures.Ability to follow instructions and work independently or as part of a team.Good hand-eye coordination and manual dexterity.High school diploma or equivalent; technical training is a plus.Previous experience in a similar assembly role.Knowledge of safety standards and procedures in a manufacturing environment.Strong problem-solving skills and ability to troubleshoot assembly issues.Company DescriptionInnovation and creativity are the forces that drive WAI’s success. Since its founding, WAI has worked relentlessly to meet the ever-changing needs of its customers in the automotive, heavy duty, agricultural & industrial, and power sports aftermarket. This includes an unwavering commitment to be “first-to-market” with the latest model products available.Company DescriptionInnovation and creativity are the forces that drive WAI’s success. Since its founding, WAI has worked relentlessly to meet the ever-changing needs of its customers in the automotive, heavy duty, agricultural & industrial, and power sports aftermarket. This includes an unwavering commitment to be “first-to-market” with the latest model products available. Read Less