Job DescriptionJob DescriptionAbout Wahlburgers… We are a working class organization, rooted at a family’s kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.Job Summary: Kitchen’s Manager primary focus is on the execution of culinary and kitchen operations as an experienced and enthusiastic manager. Our goal is to provide consistent execution and results for each and every guest. The kitchen manager will lead and drive all daily kitchen operations at the restaurant and will ensure all food safety & sanitation are upheld to the highest standards.Key Responsibilities Hospitality to our Guests:Understands our culture and does whatever it takes to create a positive and memorable guest experience. A thorough understanding and working knowledge of kitchen-specific positions and culinary techniques (i.e., fry, grill, toast, sauté & board, assembly, expo).Oversee all aspects of the kitchen and food preparation to ensure all dishes are portioned to size and prepared to our quality standards. Conduct taste and quality checks regularly.Ensures guests receive meals that are safe for them in accordance with our company's policy regarding guest allergies and intolerance.Develops and manages kitchen budgets, monitors and reports on kitchen expenditures, and looks for ways to implement cost-saving measures without compromising quality. Manage inventory and order supplies as needed.Retains, trains, supervises, and schedules kitchen team members. Ensured adequate staffing levels.Maintain a clean and organized kitchen environment. Handles inspections and addresses any health code violations promptly.Ensures the kitchen adheres to health and safety regulations.Collaborate with the management team to plan special events. Assists other team members by answering questions and helping as needed to aid in guests' service.Hospitality to your Team: Arrives to work on time as scheduled, well-groomed in the proper work attire, and ready to work. Demonstrates a helpful, positive attitude to guests and team members. Completes all assigned tasks and duties assigned by managers/supervisors.Assists fellow team members as needed to ensure our guests receive the highest standard of food and hospitality.Hospitality to the Restaurant: Inspects kitchen- prep areas, storage areas, and cooking areas; cleans as needed and corrects any unsafe conditions to maintain safety and sanitation standards.Assists in tasks to ensure a clean, sanitized, and safe restaurant. Collaborates with front-of-house staff to ensure seamless service.Requirements & Prior Experience:Must have 2-3 years of proven experience as a Kitchen Manager, Executive Chef, or similar roles. Fully bilingual (Spanish & English) Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off.Strong leadership and organizational skills.Excellent communication and interpersonal skills.In-depth knowledge of kitchen operations and culinary techniques.Ability to work under pressure in a fast-paced environment.Enjoy multi-tasking in a dynamic, high-volume, and fast-paced environment.Must be able to work flexible hours, including nights, weekends, and holidays.Certifications: Food Safety and Hygiene certification is preferred, or the certification will be provided upon hire. Equal Opportunity Employer
Job DescriptionJob DescriptionWe are a working class organization, rooted at a family’s kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.Job Summary: The Restaurant Manager (RM) is responsible for supporting the General Manager (GM) and the Assistant General Manager (AGM) in overseeing all aspects of restaurant operations to ensure the highest level of customer service, efficient business performance, and a positive work environment for all employees. The Restaurant Manager will support the team, manage resources, and ensure compliance with all operational standards and regulations.Key ResponsibilitiesOperational Management: Supports the GM and AGM in efficient and effective restaurant operations on a day-to-day basis.Assists and complies with all aspects of inventory, purchasing, receiving, and storage of Company specified products.Ensure high standards of food quality and service.Ensures building, equipment, furniture, and fixtures are in good repair, clean, and maintained regularly; reports maintenance issues to the GM and AGM. Upholds restaurant mission, vision, philosophy, and core values through behavior and action.In the absence of the GM and AGM, the RM is responsible for managing and directing all required aspects within the restaurant.Financial Management: Assists the GM and AGM in managing the restaurant's labor, cost of goods, and overall budget. Makes the required adjustments to labor and schedules on a shift-to-shift basis without compromising the Guest experience.Monitor financial performance, including sales, expenses, and profitability, with the GM and AGM.Assists with the inventory, purchasing, receiving, and storage of Company specified products.Assists in providing an ability to drive sales through community engagement – become a presence in the community.Prepare reports on financial performance for the Operations Leadership Team and Restaurant Support Center as requested. Staff Management: Clearly and consistently communicate all restaurant policies and procedures and hold team members accountable for compliance. Helps recruit, hire, train, and supervise staff, including servers, bartenders, cooks, and other front-of-house (FOH) and back-of-house (BOH) employees. The restaurant’s tertiary point of contact for selection, training, development, and motivating team members for operational excellence. A brand ambassador for maintaining a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards. Works with the GM and AGM to appropriately schedule FOH and BOH employees to ensure adequate coverage and labor budget is met. Ongoing coaching/mentoring of employees to reinforce positive behaviors and provide feedback on development opportunities.Maintains a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.Set the standard for the restaurant through leadership by example. Ensures a safe and harassment-free environment for all Team Members and Managers.Resolve staff conflicts and handle disciplinary actions as needed. Customer Service: Ensure exceptional customer service and address guest complaints or concerns.Monitors guest feedback and supports the GM and AGM in implementing improvements based on feedback (Yelp reviews, Open Table reviews, Guest emails, etc.).Maintain a positive and welcoming atmosphere for guests. Marketing and Promotion: Work with the GM, AGM, and Marketing Team to develop and implement marketing strategies to attract and retain guests.Execute companywide promotional events and special offers. Compliance and Regulations: Ensure compliance with all local, state, and federal regulations, including labor laws and health codes. Upholds restaurant safety, sanitation, and security standards, including handling chemicals safely. Implement and enforce company policies and procedures.Ensures building, equipment, furniture, and fixtures are properly repaired and regularly maintained.Requirements & Prior Experience:Minimum of 2-3 years of full-service restaurant experience and experience in a leadership capacity (i.e., trainer, shift leader, kitchen manager, manager, etc.) in a high-volume full-service restaurant concept.Fully bilingual (Spanish & English) Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off.Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm. Excellent leadership and motivational skills. Excellent interpersonal/listening/communication skills. Excellent problem resolution/guest recovery skills. Attention to detail and analytical skills. Experienced and proficient in using basic computer technology (i.e., POS systems, Microsoft Office programs, etc.). Must be TIPs-certified or willing to complete certification upon hire to ensure responsible alcohol service. Strong commitment to serving others in the community. Acts with integrity and treats others with respect. ServSafe certified. Equal Opportunity Employer
Job DescriptionJob DescriptionAbout Wahlburgers… We are a working class organization, rooted at a family’s kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.Job Summary: The Restaurant Supervisor supports the General Manager (GM) and Assistant General Manager (AGM) in overseeing the restaurant's daily operations. This role involves managing staff, ensuring excellent customer service, maintaining quality control, and contributing to the restaurant's overall success. The Restaurant Supervisor acts as a bridge between the management team and the service staff, ensuring smooth and efficient operations. Key ResponsibilitiesOperational Management: Supports the GM & AGM in efficient and effective restaurant operations on a day-to-day basis. Assists with aspects of inventory, purchasing, receiving, and storage of Company specified products. Ensure high standards of food quality and service. Throughout the shift, complete walkthroughs of the building to ensure equipment, furniture, and fixtures are clean and in good working order. Upholds restaurant mission, vision, philosophy, and core values through behavior and action. In the absence of the GM, AGM, and RM, the Supervisor is responsible for managing and directing all required aspects within the restaurant. Oversee the restaurant's opening and closing procedures.Staff Management: Supervise and support front-of-house and back-of-house staff, including servers, bartenders, bussers, hosts, and cooks. Helps recruit, hire, train, and supervise staff, including servers, bartenders, cooks, and other front-of-house (FOH) and back-of-house (BOH) employees. Schedule shifts and manage staff rosters to ensure adequate coverage.Monitor staff performance and provide feedback and coaching as needed.Maintains a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.
Customer Service: Ensure guests receive exceptional service by promptly addressing and resolving any issues or complaints.Monitor the dining area to ensure guest satisfaction and adherence to service standards.Handle difficult situations and emergencies with professionalism. Quality Control:Maintain high standards of food quality and presentation.Collaborate with kitchen staff to ensure timely and accurate order preparation and delivery.Conduct regular inspections to ensure the restaurant is up to standards in cleanliness and organization. Financial Management: Handle cash and payments, including closing out registers and ensuring accurate financial reporting. Communication:Foster a positive and collaborative work environment by promoting teamwork and open communication.Relay important information from management to staff and vice versa.Conduct pre-shift meetings to inform staff of any updates, specials, or changes.Requirements & Prior Experience:Minimum of 2 years of full-service restaurant experience and experience in a leadership capacity (i.e., trainer, shift leader, kitchen manager, manager, etc.) in a high-volume full-service restaurant concept.Fully bilingual (Spanish & English) Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off.Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm. Excellent leadership and motivational skills. Excellent interpersonal/listening/communication skills. Excellent problem resolution/guest recovery skills. Attention to detail and analytical skills. Experienced and proficient in using basic computer technology (i.e., POS systems, Microsoft Office programs, etc.). Strong commitment to serving others in the community. Acts with integrity and treats others with respect. Must be TIPs-certified or willing to complete certification upon hire to ensure responsible alcohol service. ServSafe certified. Equal Opportunity Employer
Job DescriptionJob DescriptionAbout Wahlburgers… We are a working class organization, rooted at a family’s kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.Job Summary: Our Bartenders know our menus inside and out. Bartenders will create classic and innovative drinks while taking pride in providing attentive, friendly, and sanitary service. As our Bartender you will make sure every guest to feel like family and create a positive experience to keep them coming back!Key ResponsibilitiesHospitality to our Guests: Understands our culture and does whatever it takes to create a positive and memorable guest experience. Guiding guests through menus while demonstrating a thorough knowledge of the food, beverages, and ingredients. Makes food recommendations to guests and answers all menu and service-related questions. Taking accurate orders and partnering with team members to serve food and beverages that meet or exceed guests' expectations. Follows company policy in handling guest allergies/intolerances, ensuring guests receive "safe" meals. Properly enters all items served to guests at our Point of Sale (POS).Providing friendly and attentive service that makes guests feel well taken care of and builds their intent to return. Provides accurate checks to guests, accepts payments, and completes all appropriate transactions. Handles guests' complaints by listening to their concerns, always informing a manager, and resolving issues to ensure overall guest satisfaction. Thank guests as they leave and invite them to return to the restaurant again. Hospitality to your Team: Arrives to work on time as scheduled, well-groomed in the proper work attire, and ready to work. Clocks in and out as scheduled. Demonstrates a helpful, positive attitude to guests and team members. Completes all assigned tasks and duties assigned by managers/supervisors.Follow proper cash-out/check-out procedures before leaving at the end of a shift. Assists fellow team members as needed to ensure our guests receive the highest standard of food, beverage, and hospitality. Hospitality to the Restaurant: Inspects restrooms, dining room, and wait area, cleans as needed, and reports any unsafe conditions to maintain safety and sanitation standards. Assists in tasks to ensure a clean, sanitized, and safe restaurant. Requirements & Prior Experience:Must be over 18 years old.Ability to work in a high-volume, fast-paced work environment. Must be TIPs-certified or willing to complete certification upon hire to ensure responsible alcohol service.Capable of prioritizing tasks effectively.Able to speak to the restaurant's story and mission statement. Passion for hospitality, providing exceptional service, and creating memorable dining experiences.Fully bilingual (Spanish & English), preferred. Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off. Equal Opportunity Employer
Job DescriptionJob DescriptionAbout Wahlburgers… We are a working class organization, rooted at a family’s kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.Job Summary: Our Dishwasher is an essential part of the kitchen team, responsible for maintaining cleanliness and organization in the heart of our operation.Key ResponsibilitiesWash dishes, glassware, flatware, pots, and pans. Operate dishwashing and other kitchen cleaning equipment. Place clean dishes, utensils, or cooking equipment in storage areas. Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or storage units. Sweep and kitchen wash floors. Sort and remove the trash, place it in designated pickup areas, and clean trash cans. Rotate through each walk-in to ensure each one is clean and sanitized.Restock kitchen supplies to support kitchen staff, including ingredients, utensils, and cleaning products.Help back of house with basic food preparation tasks, such as restocking stations, washing, chopping, organizing and/or portioning ingredients.Perform other duties as requested by management. Hospitality to the Restaurant: Inspect kitchen prep, storage, cooking, restrooms, dining, and waiting areas, and clean as needed. Keep immediate supervisor advised of any maintenance issues. Reports on any unsafe conditions to support safety and sanitation standards. Aids in tasks to ensure a clean, sanitized, and safe restaurant. Hospitality to your Team: Arrives on time as scheduled, well-groomed in the proper work attire, and ready to work. Clocks in and out as scheduled. Demonstrates a helpful, positive attitude to guests and team members. Completes all assigned tasks and duties assigned by managers/supervisors.Follow proper kitchen breakdown procedures before leaving at the end of the shift. Completes all assigned tasks and duties assigned by managers/supervisors.Follow proper cash-out/check-out procedures before leaving at the end of a shift. Assists fellow team members as needed to ensure our guests receive the highest standard of food, beverage, and hospitality. Requirements & Prior Experience:Able to understand and follow directions from others. Employees should have basic knowledge of operating standard kitchen equipment. Must have experience using a mechanical dish machine. Bilingual preferred but not required. Able to work in a high-volume, fast-paced work environment. Ability to bend at the waist and lift items up to 50 lbs. to waist level. Ability to move items up to 50 lbs. for distances of up to 25 feet. Ability to remain standing and active for an 8-12-hour shift. Ability to tolerate exposure to cold and hot temperatures (below 40°ree;F and above 90°ree;F) throughout the shift. Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off. Equal Opportunity Employer
Job DescriptionJob DescriptionAbout Wahlburgers… We are a working class organization, rooted at a family’s kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.Job Summary: Our Prep Cook plays a crucial role in ensuring the kitchen operates smoothly by preparing ingredients and maintaining a clean and organized workspace. Your primary responsibility will be to perform various food preparation tasks, including chopping vegetables, preparing meats, and ensuring all ingredients are ready for cooking according to the restaurant's standards and recipes.
Key ResponsibilitiesWash, peel, and chop vegetables and fruits.Measure, weigh, and mix ingredients.Prepare meats, poultry, and seafood by cutting, trimming, and marinating.Follow recipes to prepare sauces, dressings, and other condiments.Maintain a clean and organized work area.Ensure all kitchen equipment is cleaned and sanitized after use.Monitor and report any kitchen equipment that needs repair or replacement.Assist in receiving and storing deliveries properly.Check inventory levels and report shortages to the appropriate Manager.Rotate stock to ensure the freshest ingredients are used.Follow all food safety and sanitation guidelines.Ensure proper storage of food items to prevent spoilage.Assist chefs, line cooks, or both with basic cooking tasks as needed.Prepare and portion ingredients for various dishes according to menu specifications.Respond to specific requests from the kitchen team promptly.Inspects kitchen- prep areas, storage areas, and cooking areas; cleans as needed. Reports on any unsafe conditions to maintain safety and sanitation standards. Assists in tasks to ensure a clean, sanitized, and safe restaurant.Hospitality to our Guests: Understands our culture and does whatever it takes to create a positive and memorable guest experience. Follows company policy in handling guest allergies/intolerances, ensuring guests receive "safe" meals. Set up stations with food products and utensils and turn on equipment to ensure they are ready for production. Reads tickets and/or listens to what dishes are called to determine what/when items need to be prepared Has a thorough understanding and working knowledge of kitchen-specific positions (i.e., fry, grill, bun & board, assembly, expo) Checks and adjusts equipment temperature to ensure food is cooked and stored properly. Cleans station floors, counters, tools, cutting boards, and preparation surfaces using proper cleaning solutions to ensure stations are always clean and sanitized. Assists other team members by answering questions and helping as needed to aid in guests' service. Hospitality to your Team: Arrives to work on time as scheduled, well-groomed in the proper work attire, and ready to work. Clocks in and out as scheduled. Demonstrates a helpful, positive attitude to guests and team members. Completes all assigned tasks and duties assigned by managers/supervisors.Follow proper kitchen breakdown procedures before leaving at the end of the shift. Assists fellow team members as needed to ensure our guests receive the highest standard of food and hospitality. Requirements & Prior Experience:Able to understand and follow directions from others. Able to perform basic math functions. Able to read recipes and memorize and replicate food production procedures. Able to work in a high-volume, fast-paced work environment Ability to bend at the waist and lift items up to 50 lbs. to waist level. Ability to move items up to 50 lbs. for distances of up to 25 feet. Skill and coordination in using kitchen utensils and equipment Ability to remain standing and active for an 8-12-hour shift. Ability to hear, understand, and respond to employees' and guests' requests in a loud environment. Ability to tolerate exposure to cold and hot temperatures (below 40°ree;F and above 90°ree;F) throughout the shift.Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off. Equal Opportunity Employer
Job DescriptionJob DescriptionAbout Wahlburgers… We are a working class organization, rooted at a family’s kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.Job Summary: Our Line Cook plays a crucial role in ensuring the kitchen operates smoothly by preparing and cooking assigned menu items. This role involves working on a specific station within the kitchen, such as grill, sauté, or fry, and ensuring that all dishes are prepared to the highest quality and standards. The line cook must work efficiently in a fast-paced environment, maintaining cleanliness and organization throughout the shift.Key ResponsibilitiesUnderstands our culture and does whatever it takes to create a positive and memorable guest experience. Follows company policy in handling guest allergies/intolerances, ensuring guests receive "safe" meals. Set up stations with food products and utensils and turn on equipment to ensure they are ready for production.Prepares raw ingredients, adhering to all recipes for use on the line and for use in food prep recipes.Uses proper portioning techniques and recipe procedures to create prepared food products.Reads tickets and/or listens to what dishes are called to determine what/when items need to be preparedA thorough understanding and working knowledge of kitchen-specific positions (i.e., fry, grill, bun & board, assembly, expo)Checks and adjusts the temperature of equipment to ensure food is cooked and stored at the proper temperature.Cleans station floors, counters, tools, cutting boards, and preparation surfaces using proper cleaning solutions to ensure stations are always clean and sanitized.Assists other team members by answering questions and helping as needed to aid in guests' service.Hospitality to the Restaurant: Inspects kitchen- prep areas, storage areas, and cooking areas; cleans as needed and reports any unsafe conditions to maintain safety and sanitation standards.Assists in tasks to ensure a clean, sanitized, and safe restaurant. Hospitality to your Team: Arrives to work on time as scheduled, well-groomed in the proper work attire, and ready to work. Clocks in and out as scheduled. Demonstrates a helpful, positive attitude to guests and team members. Completes all assigned tasks and duties assigned by managers/supervisors.Follow proper kitchen breakdown procedures before leaving at the end of the shift. Assists fellow team members as needed to ensure our guests receive the highest standard of food and hospitality. Requirements & Prior Experience:Able to understand and follow directions from others.Able to perform basic math functions.Able to read recipes and memorize and replicate food production procedures.Able to work in a high-volume, fast-paced work environmentAbility to bend at the waist and lift items up to 50 lbs. to waist level.Ability to move items up to 50 lbs. for distances of up to 25 feet.Skill and coordination in using kitchen utensils and equipmentAbility to remain standing and active for an 8-12-hour shift.Ability to hear, understand, and respond to employees' and guests' requests in a loud environment.Ability to tolerate exposure to cold and hot temperatures (below 40°ree;F and above 90°ree;F) throughout the shift.Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off. Equal Opportunity Employer
Job DescriptionJob DescriptionAbout Wahlburgers… We are a working class organization, rooted at a family’s kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.Job Summary: Our Host is the welcoming face of our restaurant, creating a warm and inviting first impression for every guest. This role involves managing reservations, coordinating seating arrangements, and ensuring smooth communication with the service team.Key ResponsibilitiesUnderstands our culture and does whatever it takes to create a positive and memorable guest experience.Welcomes guests warmly by smiling and making eye contact as they enter the restaurant.Answers guest questions regarding flow, food, beverages, restaurant, and the restaurant’s story.Keeps guests entertained and engaged while waiting or in line.Leads guests at their own pace to a clean, perfectly set table and hands each guest the appropriate menu(s) after they are seated.Maintains awareness of available tables in the dining area and always knows of a party 'on deck' to be seated.Communicate with servers and managers regarding the availability of tables, seating of large parties, or special requests so that guests enjoy a memorable experience.Handles guests' complaints by listening to their concerns, always informing a manager, and resolving issues to ensure overall guest satisfaction. Thank guests as they leave and invite them to return to the restaurant again. Hospitality to the Restaurant: Inspects and cleans the restrooms, dining room, and lobby as needed and reports any unsafe conditions to maintain safety and sanitation standards.Monitors dining area tables to ensure they meet or exceed standards (e.g., proper table set up, full napkin dispensers, swept floors under tables, etc.). Hospitality to your Team: Arrives to work on time as scheduled, well-groomed in the proper work attire, and ready to work. Clocks in and out as scheduled. Demonstrates a helpful, positive attitude to guests and team members. Completes all assigned tasks and duties assigned by managers/supervisors.Checks the greeter area and its storage areas for adequate supplies (e.g., menus, business cards, pens/pencils, etc.) to ensure supplies are readily available.Reviews potential wait times and works with managers to plan seating arrangements.Assists fellow team members as needed to ensure our guests receive the highest standard of food, beverage, and hospitality. Checks out with a manager before leaving at the end of each shift. Requirements & Prior Experience:Basic computer skillsAbility to work in a high-volume, fast-paced work environment. Capable of prioritizing tasks effectively.Able to speak to the restaurant's story and mission statement. Passion for hospitality, providing exceptional service, and creating memorable dining experiences.Fully bilingual (Spanish/English) Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off. Equal Opportunity Employer
Job DescriptionJob Description
About Wahlburgers… We are a working class organization, rooted at a family’s kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.Job Summary: Our Servers know our menus inside and out and must take pride in providing attentive, friendly, and sanitary service. We want every guest to feel like family and create a positive experience to keep them coming back!Key ResponsibilitiesUnderstands our culture and does whatever it takes to create a positive and memorable guest experience. Guiding guests through menus while demonstrating a thorough knowledge of the food, beverages, and ingredients. Makes food recommendations to guests and answers all the menu and service-related questions. Taking accurate orders and partnering with team members to serve food and beverages that meet or exceed guests' expectations. Follows company policy in handling guest allergies/intolerances, ensuring guests receive "safe" meals. Properly enters all items served to guests at our Point of Sale (POS)Providing friendly and attentive service that makes guests feel well taken care of and builds their intent to return. Provides accurate checks to guests, accepts payments, and completes all appropriate transactions. Handles guests' complaints by listening to their concerns, always informing a manager, and resolving issues to ensure overall guest satisfaction. Thank guests as they leave and invite them to return to the restaurant again. Hospitality to the Restaurant: Inspects restrooms, dining room, and wait area, cleans as needed, and reports any unsafe conditions to maintain safety and sanitation standards. Assists in tasks to ensure a clean, sanitized, and safe restaurant.
Hospitality to your Team: Arrives to work on time as scheduled, well-groomed in the proper work attire, and ready to work. Clocks in and out as scheduled. Demonstrates a helpful, positive attitude to guests and team members at all times. Completes all assigned tasks and duties assigned by managers/supervisors.Follow proper cash-out/check-out procedures before leaving at the end of a shift. Assists fellow team members as needed to ensure our guests receive the highest standard of food, beverage, and hospitality. Requirements & Prior Experience:Ability to work in a high-volume, fast-paced work environment. Capable of prioritizing tasks effectively.Must be TIPs-certified or willing to complete certification upon hire to ensure responsible alcohol service. Able to speak to the restaurant's story and mission statement. Passion for hospitality, providing exceptional service, and creating memorable dining experiences.Fully bilingual (Spanish/English) Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off. Equal Opportunity Employer
Job DescriptionJob DescriptionAbout Wahlburgers… We are a working class organization, rooted at a family’s kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.Job Summary: Our Counter plays a key role in providing exceptional customer service by assisting guests with placing orders, handling transactions, and ensuring accurate and timely food preparation. As the face of our restaurant, you'll contribute to a friendly, welcoming atmosphere and help create a seamless experience for every guest.Key ResponsibilitiesUnderstands our culture and does whatever it takes to create a positive and memorable guest experience. Develops guest loyalty through memorable service that keeps them coming back.Answers the phones, greets guests for takeout, receives & reviews online orders.Makes food recommendations to guests and answers all menu and service-related questions.Follows company policy in handling guest allergies/intolerances, ensuring our guests receive "safe" meals.Properly enters all items served to guests at our Point of Sale (POS).Providing friendly and attentive service that makes guests feel well taken care of and builds their intent to return. Provides accurate checks to guests, accepts payments, and completes all appropriate transactions. Handles guests' complaints by listening to their concerns, always informing a manager, and resolving issues to ensure overall guest satisfaction. Thank guests as they leave and invite them to return to the restaurant again. Hospitality to the Restaurant: Inspects restrooms, dining room, and wait area, cleans as needed, and reports any unsafe conditions to maintain safety and sanitation standards. Assists in tasks to ensure a clean, sanitized, and safe restaurant.Hospitality to your Team: Arrives to work on time as scheduled, well-groomed in the proper work attire, and ready to work. Clocks in and out as scheduled. Demonstrates a helpful, positive attitude to guests and team members. Completes all assigned tasks and duties assigned by managers/supervisors.Follow proper cash-out/check-out procedures before leaving at the end of a shift. Assists fellow team members as needed to ensure our guests receive the highest standard of food, beverage, and hospitality. Requirements & Prior Experience:Ability to work in a high-volume, fast-paced work environment. Capable of prioritizing tasks effectively.Able to speak to the restaurant's story and mission statement. Passion for hospitality, providing exceptional service, and creating memorable dining experiences.Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off. Equal Opportunity Employer
