Benefits:
Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).Employee Assistance Program for all employees33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.Sick and vacation time accrue hourly per pay period.$50,000 in employer-paid life insurance; additional coverage available.$1,200 annual employer contribution to your Health Savings Account (paid quarterly)Employee Referral Program including cash bonuses and paid time offMission Statement
Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, VOA Utah encourages individuals with lived experience to apply. We recognize that a person’s life experiences can provide firsthand knowledge relevant to being successful in the work that we do.
Position Summary:
Under the direct supervision of the Program Director, the Certified Peer Support Specialist/Case Manager provides individualized and group-based supportive to agency clients with the goals of 1) assisting clients to achieve or maintain stability and independence; 2) providing assistance accessing resources to help clients meet their housing and other needs; and 3) providing expertise about the recovery process and symptom management.
Essential Duties:
Provide peer counseling and consultation to individual clients, families, and team staff, both in an individual setting, as well as a group settingResponsible for assessing service needs and coordinating access to necessary servicesApply, acquire, and maintain benefits long term for clientsProvide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance training, and supervision to help clients obtain the necessities of daily livingProvide on-call crisis interventionParticipate in weekly organizational meetingsComplete documentation and meet minimum service time based on Cornerstone Counseling Center requirementsAttends work on a regular and predictable basisNon-Essential Duties:
Maintain good professional relationships with appropriate community figures, referral sources, and other professionals.Maintain and enhance professional skills and knowledge through attending conferences/ workshops/courses and reading professional materials that are relevant to job requirements and approved by the Program Manager.Demonstrate familiarity with and adherence to Utah laws regarding confidentiality and mandatory reporting requirements.Conduct professional life in accordance with the standards of his/her discipline and the clinical policies and procedures of the agency.Performs other functions as necessary or assigned.Requirements:Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Certification in Utah as a Peer Support Specialist is required and work experience with adults with severe and persistent mental illness and substance use disorders or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
Knowledge/experience working with at-risk populations.Must have Peer Support Certification valid in Utah.Must have Case Management Certification valid in Utah.Knowledge/experience collaborating with community resources.Excellent communication skills.Ability to build rapport with clients and engage them in case management.Ability to build and foster relationships with partner agencies.Ability to maintain a calm demeanor amidst potentially high distress population.Basic computer skills including Microsoft Word and Excel spreadsheets.Driving is required: must be at least 21 years of age, possess a current driver’s license, have a good driving record, and be insurable on the agency liability policy.Must be able to pass Utah-DHS – Office of Licensing background screening and pre-employment drug screen.Work is performed inside and outside of an office environment; must have ability to climb stairs, enter client homes, as well as deliver services in shelter, on the street, etc.Physical Demands
Ability to lift and carry 25lbs.Ability to move around the facility, interacting with clients for extended periods.Work is generally performed in an office environment. May entail using a computer for extended periods of time. Read LessSchedule: Part Time. Monday-Friday 8:15am - 1:30pm
Part Time Benefits Include:
About
Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah’s mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply.
Position Summary
Under the direct supervision of a licensed therapist, this position will provide childcare services for current Cornerstone clients while they are on-site participating in treatment. Childcare onsite removes barriers for individuals who are parenting and trying to engage in treatment services and allows parents to focus on their treatment, knowing their children will be supervised in a safe environment. The position requires a trauma-informed approach to childcare, as many of the children and parents presenting for services at Cornerstone have a history of trauma and/or behavioral health challenges. This position requires maintaining clear boundaries and prioritizing safety, even when children exhibit challenging behaviors.
Essential Duties
Engage and interact with children in a nurturing, safe and supportive manner.Implement activities that promote physical, social, and emotional development.Maintain a safe, clean, and orderly playroom environment.Inform supervisor of any necessary information regarding the care/safety of children and seek support.Maintain confidentiality of clients.Attend work on a regular and predictable basis.Secondary Duties
Assist parents with completing paperwork required to receive childcare services.Enter required information into computer system to record client services.Participate in team meetings as required.Assist front office staff with tasks as needed and at times when there are not children in childcare.Provide updates to parents regarding the behavior of their children.Perform other functions as necessary or assigned.Requirements:Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
Move around the facility and interact with children for extended periods of time.Must be able to lift and hold small children (30 lbs).Schedule: Grave, swing, and day shift available. Full Time positions are 40 hours per week. Some shifts include weekends.
Full-Time Benefits:
Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).Employee Assistance Program for all employees33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.Sick and vacation time accrue hourly per pay period.$50,000 in employer-paid life insurance; additional coverage available.Employer contribution to your Health Savings Account (paid quarterly)Employee Referral Program including cash bonuses and paid time offAbout
Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah’s mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply.
Position Summary
The Youth Advocate position exists to support homeless and at-risk youth as they move toward stability, self-sufficiency, and independence. We do this through offering shelter, basic needs, referrals, resources, and individualized case plans to 15-22 year old youth.
Essential Duties
Engages with youth in case plans or conversations with the intent to empower them in identifying and then making positive choices toward stability as well as assisting them in accessing emergency shelter.Ensures a safe environment for staff, volunteers, and clients and assesses medical emergencies and provides CPR/First Aid as needed.Answers phones, greets clients, volunteers, donors, and other visitors in a friendly and professional manner and provides assistance as needed.Attends regular staff meetings, shift change meetings, and one on one meetings with supervisor as scheduled.Utilizes the onsite supervisor on the on-call system for guidance and support and follow appropriate protocol for covering shifts in the event of illness, vacation, or other time off.Manages difficult client behaviors by encouraging adherence to expectations for service through a trauma informed lens.Ensures that all paperwork related to client and program activities is in accordance with licensing and contract requirements, properly completed, managed confidentially, and stored appropriately.Uses agency vehicles to complete errands and to provide safe transportation for clients when necessary.Exhibits professional boundaries with clients.Attends work on a punctual, regular, and predictable basis.Secondary Duties
Completes rounds and perimeter checks of interior and exterior of building.Submits all paperwork in a timely manner and records important notes in shift change log or HMIS.Prepares meals as necessary.Maintains cleanliness of shared workspace, facility, and vehicles as well as center laundry.Assists other shifts with waking clients or getting them to bed as necessary.Maintains positive, professional interactions with community resources including staff from other VOA programs, emergency services, fire, police and sheriff, criminal justice, staff from other community providers, client family members, agency donors, community support groups, and referral sources.Communicate clearly and respectfully with coworkers and supervisory staff.Performs other functions as necessary or assigned.Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent required and 2 years of social services or youth-related experience (at-risk youth preferred) or any combination of education, experience, and training which provides the following knowledge, skills and abilities:
Ability to use a computer, phone, and copy machine.Ability to interact in a professional manner with a diverse workforce, clients, and the public.Ability to prioritize multiple tasks; flexibility to respond to changes.Ability to maintain confidential information.Ability to lift and carry 30 lbs.Work requires a lot of movement and activity. Must be moving around and interacting with clients for extended periods of time.Must be at least 21 years of age, possess a current driver’s license and have a good driving record.Must be able to pass Utah DHHS background check for those working with vulnerable populations.Must be able to pass pre-employment drug test.Schedule: Grave, swing, and day shift available. Full Time positions are 40 hours per week. Some shifts include weekends.
Full-Time Benefits
Low-cost medical with health savings account, dental, and vision coverage for full time employees. 403b retirement plan with employer match (50% match up to 3%) for all employeesEmployee Assistance Program for all employees33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service Sick and vacation time accrue hourly per pay period$50,000 in employer-paid life insurance; additional coverage availableEmployer contribution to your Health Savings Account (paid quarterly)Employee Referral Program including cash bonuses and paid time offAbout
Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah’s mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply.
The Geraldine E. King Women's Resource Center exists to meet the distinctive needs of women who are experiencing homelessness by providing shelter, case management, life skills training, and connection to community services and resources with the ultimate goal of assisting all clients in obtaining safe and stable housing. Housing Advocates provide front line support to clients and assist clients with daily activities such as mail access, transport, property storage, program orientation, client check-ins, security screening, and more. Housing Advocates get to work with clients who are homeless including: single women, domestic violence victims; individuals with behavioral health and/or substance use disorders, those who are medically frail, and/or those exiting prison or jail. Housing Advocates work as a team toward the shared goal of helping every resident obtain housing.
Position Summary
The Housing Advocate will perform direct, front-line services through a wide variety of duties relating to providing a safe environment for individuals entering the resource center and assisting clients in obtaining housing. Housing Advocates will assist clients with daily activities such as mail access, transport, property storage, program orientation, client check-ins, security screening, etc. Housing Advocates will be trained to provide intake and diversion services if other staff are unavailable.
Essential Duties
Provide quality customer service to clients accessing shelter and deliver services with safety, respect and effectiveness.Provide clear and specific information to clients regarding expectations, program activities and schedule during their orientation and ongoing as needed.Assist in resolving conflicts utilizing de-escalation skills and trauma informed practices. Provide immediate and professional response to any security /safety emergency or disturbance within or immediately outside facility following appropriate policies and procedures.Assist in maintaining a clean and safe facility, identifying and addressing special needs and/or referring needs to supervisor.Utilize a trauma informed approach when managing difficult client behaviors.Answer phones, greet clients, volunteers, donors, and other visitors in a friendly and professional manner, and aid as needed.Utilize the onsite supervisor and the on-call system for guidance and support and follow appropriate protocol for covering shifts in the event of illness, vacation, or other time off.Ensure that all paperwork related to client and program activities is in accordance with licensing and contract requirements, properly completed, managed confidentially, and stored appropriately.Use agency vehicles to complete errands and to provide safe transportation for clients when necessary.Attend work as scheduled and arrive at the designated time.Work must be performed on-site due to the need to provide direct client care.Secondary Duties
Complete rounds and perimeter checks of interior and exterior of building.Maintain cleanliness of shared workspace, facility, and vehicles as well as center laundry.May assist Client Engagement team by working with clients on creating a housing plan upon intake if other staff are unavailable.Assist other shifts with waking clients or getting them to bed as necessary.Maintain positive, professional interactions with community resources including staff from other VOA programs, emergency services, other community providers, client family members, agency donors, community support groups, and referral sources etc.Perform other functions as necessary or assigned.Requirements:Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent required and 2 years of social services or homelessness-related experience or any combination of education, experience, and training which provides the following knowledge, skills and abilities:
Physical Demands
Ability to lift and carry 25 lbs.Ability to move around the facility, interacting with clients for extended periods. Read LessBenefits
Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).Employee Assistance Program for all employees.33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service. Sick and vacation time accrue hourly per pay period.$50,000 in employer-paid life insurance; additional coverage available.Employer contribution to your Health Savings Account (paid quarterly).Employee Referral Program including cash bonuses and paid time off.About
Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah’s mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply.
Assertive Community Treatment (ACT) is a consumer-centered, recovery-oriented mental health service delivery model for facilitating community living, psychosocial rehabilitation, and recovery for persons who have the most severe disabling mental illnesses and/or; have severe symptoms and impairments. ACT clients are high utilizers of crisis services.
Position Summary:
Under the direct supervision of the Program Manager, the Certified Peer Support Specialist/Case Manager provides individualized supportive case management to agency clients with the goals of 1) assisting clients to achieve or maintain stability and independence; 2) providing assistance accessing resources to help clients meet their housing and other needs; and 3) providing expertise about the recovery process and symptom management.
Essential Duties:
Provide peer counseling and consultation to individual clients, families, and team staffResponsible for assessing service needs and coordinating access to necessary servicesApply, acquire, and maintain benefits long term for clientsProvide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance training, and supervision to help clients obtain the necessities of daily living Provide on-call crisis interventionParticipate in daily staff organizational meetings and treatment planning review meetingsComplete documentation and meet minimum service time based on ACT requirementsAttends work on a regular and predictable basisNon-Essential Duties:
Maintain good professional relationships with appropriate community figures, referral sources, and other professionals.Maintain and enhance professional skills and knowledge through attending conferences/ workshops/courses and reading professional materials that are relevant to job requirements and approved by the Program Manager.Demonstrate familiarity with and adherence to Utah laws regarding confidentiality and mandatory reporting requirements. Conduct professional life in accordance with the standards of his/her discipline and the clinical policies and procedures of the agency.Performs other functions as necessary or assigned.Requirements:Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Certification in Utah as a Peer Support Specialist is required from a curriculum approved by the Utah Department of Health and Human Services (UAPSS, USU, USARA, SBH, Optum, LBHS, DBH, FPST). and work experience with adults with severe and persistent mental illness and substance use disorders or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
Physical Demands
Ability to lift and carry 25 lbs.Ability to walk up and down stairs.Ability to move around the facility, interacting with clients for extended periods.Work is performed inside and outside of an office environment; must have ability to climb stairs, enter client homes, as well as deliver services in shelter, on the street, etc.May entail using a computer for extended periods of time. Read Less