About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $19.02 - $20.02 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Monitor I - HSH works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred.
DUTIES AND RESPONSIBILITIES
Shelter SecuritySHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises.BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened.Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed.SHELTER SAFETY:While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.Know location of fire exits, be prepared to assist participants in case of any emergency. Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required.Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons.ASSET PROTECTION:As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor.Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first.CLIENT/PARTICIPANT SUPPORT:Answer telephones and take messages for clients and staff, monitor doors and greet visitors.Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operationalAs required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events.DRIVING TASKS (for licensed Monitors)Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilitiesAssists passengers in securing wheelchairs, car seats and other mobility devicesEnsures safety of passengers, operates vehicle in safe manner at all timesMaintains trip records as well as mileage and gasoline usage recordsMaintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairsOTHERInputs required data to computer systems and logsOther duties that may arise to support the Program mission and goals.ESSENTIAL DUTIES
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment. SHELTER SECURITY.Monitor Shelter entranceScreen bags and persons entering shelterPatrol premises as scheduledSHELTER SAFETYMonitor Clients; conduct room checks; report violations of rulesWhile patrolling continuously observe for safe operations/conditions, report safety concernsASSET PROTECTIONComplete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized personsCLIENT/PARTICIPANT SUPPORTDrive participants as directed (Part of Client Support for Monitors with licenses)Other duties as required and may be subject to changeACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES.MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsEDUCATION:
Within 30 days of hire, must successfully complete VOALA safety training.Must timely complete all mandated trainingHigh School Diploma or GEDEXPERIENCE:
6 months experience working with homeless and/or vulnerable populationsPREFERRED QUALIFICATIONS:
Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws.Database familiarityClean driving record to be insurable by VOALA insuranceVolunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Read LessAbout Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $34.77 - $36.60 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits
JOB SUMMARY AND PURPOSE
The Clinical Case Management Team provides clients with the highest levels of acuity and co-morbidities individualized care through access to service linkages, counseling, treatment planning, and various crisis intervention methods in order to prepare individuals for further success. The Lead Clinical Case Manager supervises the services provided to clients who have several psychological co-morbidities that must be managed appropriately for a successful re-entry into society. As the Lead Clinical Case Manager, this position is responsible for managing most complex client cases. Additionally, coaches and mentors junior staff. The position requires a combination of administrative/office duties and field/outreach work.
DUTIES AND RESPONSIBILITIES
Assigns and monitors case load of team:Review daily referrals and screenings of potential clients.Designates clients to case manager for intake and ensures all supporting documents are verifiedConducts comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case planDevelops support systems to meet client needs, coordinates and facilitates move-in activities, rental negotiations, and service referrals as requiredMakes home and field visits to assigned clients weeklyMonitors case managers on a regular basis to determine quality and effectiveness of services providedReview cases with Program Coordinator/Manager and Clinical Case Management TeamAudit case file on a regular basis for completeness and accuracy, and compliance with regulatory requirements (HIPAA, local law enforcement requirements)Conducts crisis intervention as necessaryAssists case managers by identifying and coordinating a variety of available services necessary for clients and families to maintain/obtain self-sufficiency and family stabilizationMakes referrals to available community providers for therapeutic, social, educational, and medical resources, as appropriateProvides support to case managers, clients and families through ongoing case conferencing, counseling, and advocacyProvides training, supervision, and problem-solving guidance for Case Management Team in close consultation with CliniciansDevelops, performs, and assists with workshops pertaining to program services that meet client needsAttends Court as the client liaison as part of case management.Participates and assists with outreach eventsOther duties as assignedESSENTIAL DUTIES:
Services for this position must be provided on-site. As a result, the positions supervised by this job description are on-site, and supervisors / managers / leaders must be on site to provide proper direction and oversight.Assign and Monitor case load of Clinical Case Management Team.Conducts comprehensive screenings and assessments to collect information needed to develop complex case plans, develops plans for clients.Monitors the progress of clients of all Clinical Case Management Team, conducts intervention as needed.Assists Clinical Case Management Team by appropriate referrals, conferences and counselling.Reviews case files for accuracy and regulatory complianceTrains Case Management Team, is a resource for problem solving guidancePlans and participates in workshops and outreach eventsAttends court with clients to act as client advocate and liaison with regards to case managementColloborates with other service providers to link participants to community resources and supportive services.Coaches and mentors junior staffOther duties as required and may be subject to changeMANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsMust meet Funder ApprovalCurrent TB screening and Immunization Records (within 5 days of hire)Copy of Current Professional License (if applicable)Current BLS Certification (within 15 days of hire)Completion of all required trainings (within 30 days of hire)Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.EDUCATION:
Master's degree in social work, psychology, or counseling from fully-accredited college or university.Registered with the Board of Behavioral Sciences as an Associate Clinical Social Worker (ASW) or Associate Marriage and Family Therapist (AMFT)EXPERIENCE:
Minimum of 3 years of complex clinical experience in program(s) serving homelessness, addictions, under-served populations or prison re-entry/diversionMinimum of 1500 supervised hours working towards Licensure (LCSW or LMFT)Proven leadership qualities.Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Read LessAbout Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $19.00 - $20.00 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits
JOB SUMMARY AND PURPOSE
The Custodian performs daily janitorial duties, and immediate minor repairs to the facility, reporting any maintenance or safety deficiency to management for correction. Performs all tasks needed to maintain cleanliness, sanitation and safety of the facility, adhering to janitorial schedules provided
DUTIES AND RESPONSIBILITIES
Maintains the interior and exterior of the facility, including building, parking lot and grounds, in good conditionDaily cleaning of assigned areas using various cleaning products.Restock bathroomsResponsible for dusting, window cleaning, waste cans, and vacuuming lobby area and hallways.Performs or assists in minor repairs that might include the following: Carpentry, Plumbing, Interior painting, Refurbishing and cleaning, Landscape and irrigation systems.Follows daily checklist provided by supervisor; Assures tools and supplies are stocked and appropriately secured in store rooms; maintains cleanliness and order of store roomsChecks facility daily for any safety concerns; understands local and building safety codes and requirements as well as OSHA, health department and EPA requirements; reports all deficiencies to managementPrepares and sets-up rooms for meetings, classes and eventsOther duties as assignedESSENTIAL DUTIES:
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment. Perform daily janitorial work, checking facility for maintenance or safety issues.Performs minor repairs, reports deficiencies to managementAssists maintenance teams when requiredEvent set-upKeeps inventory of tools and supplies currentOther duties as required and is subject to change at any time.MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsAbility to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.EXPERIENCE:
Experience cleaning high foot traffic areas and bathrooms, or similar building maintenance experiencePREFERRED QUALIFICATIONS:
High school diploma (or GED/High School Equivalence Certificate)Custodial or building maintenance experience in a shelter or a school setting preferredAbility to read and write instructions in English preferredBackground in construction trades a plusProven familiarity with homelessness and related issues a plusVolunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Read LessAbout Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $19.02 - $20.02 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Monitor I - HSH works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred.
DUTIES AND RESPONSIBILITIES
Shelter SecuritySHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises.BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened.Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed.SHELTER SAFETY:While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.Know location of fire exits, be prepared to assist participants in case of any emergency. Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required.Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons.ASSET PROTECTION:As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor.Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first.CLIENT/PARTICIPANT SUPPORT:Answer telephones and take messages for clients and staff, monitor doors and greet visitors.Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operationalAs required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events.DRIVING TASKS (for licensed Monitors)Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilitiesAssists passengers in securing wheelchairs, car seats and other mobility devicesEnsures safety of passengers, operates vehicle in safe manner at all timesMaintains trip records as well as mileage and gasoline usage recordsMaintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairsOTHERInputs required data to computer systems and logsOther duties that may arise to support the Program mission and goals.ESSENTIAL DUTIES
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment. SHELTER SECURITY.Monitor Shelter entranceScreen bags and persons entering shelterPatrol premises as scheduledSHELTER SAFETYMonitor Clients; conduct room checks; report violations of rulesWhile patrolling continuously observe for safe operations/conditions, report safety concernsASSET PROTECTIONComplete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized personsCLIENT/PARTICIPANT SUPPORTDrive participants as directed (Part of Client Support for Monitors with licenses)Other duties as required and may be subject to changeACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES.MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsEDUCATION:
Within 30 days of hire, must successfully complete VOALA safety training.Must timely complete all mandated trainingHigh School Diploma or GEDEXPERIENCE:
6 months experience working with homeless and/or vulnerable populationsPREFERRED QUALIFICATIONS:
Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws.Database familiarityClean driving record to be insurable by VOALA insuranceVolunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Read LessAbout Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $19.02 - $20.02 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred.
DUTIES AND RESPONSIBILITIES
Shelter SecuritySHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises.BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened.Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed.SHELTER SAFETY:While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.Know location of fire exits, be prepared to assist participants in case of any emergency. Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required.Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons.ASSET PROTECTION:As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor.Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first.CLIENT/PARTICIPANT SUPPORT:Answer telephones and take messages for clients and staff, monitor doors and greet visitors.Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operationalAs required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events.DRIVING TASKS (for licensed Monitors)Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilitiesAssists passengers in securing wheelchairs, car seats and other mobility devicesEnsures safety of passengers, operates vehicle in safe manner at all timesMaintains trip records as well as mileage and gasoline usage recordsMaintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairsESSENTIAL DUTIES:
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment. SHELTER SECURITY.MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsAbility to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.EDUCATION:
Within 30 days of hire, must successfully complete VOALA safety training.PREFERRED QUALIFICATIONS:
High School Diploma or GEDCurrent California driver's license and clean driving record, demonstrated Knowledge of CA driving laws.Database familiarityClean driving record to be insurable by VOALA insuranceVolunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Read LessAbout Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $20.70 - $21.79 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Admin Asst I provides general office support, and acts as the office receptionist and telephone screener. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.
DUTIES AND RESPONSIBILITIES
General office duties
Filing and assisting other office staff when required.Prepares client and worker folders, record files, and general filing of records and documents.Coordinates staff training and administrative events.Participate and assist in organizational functions and events.Database entry as directed.Orders office supplies, type, create, and mail correspondence.Receptionist duties
Answers telephone, e-mails, and replies to questions accordingly.
Maintains informational and/or operational documents.Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.ESSENTIAL FUNCTIONS:
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employmentGeneral filingPrepare client and worker foldersRestock suppliesReceptionist for officeAssists with service hour billingCoordinates staff training and administrative eventsOther duties as required and may be subject to changeMANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsAbility to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.EDUCATION:
High School Diploma or EquivalentEXPERIENCE:
2 years of office and/or clerical experience; coursework or a formal degree or certification in Business Administration or related discipline can be combined with relevant experience to meet the time requirementPREFERRED QUALIFICATIONS:
Knowledge of nutrition practices and allergy restrictions/food substitutions. Knowledge of CA driving laws.Promotes nutrition curriculum, activities, and initiatives. Bilingual English and Spanish (written and verbal). Associate of Arts degree in Business Administration or Management Science. (Years of experience may be substituted for the education requirement on a year-to-year basis.)Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Read LessAbout Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $18.29 - $19.25 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Office Assistant provides general basic office support, and acts as the office receptionist and telephone screener when required. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.
DUTIES AND RESPONSIBILITIES
Perform general office duties such as identifying and organizing documents for electronic archiving, photocopying, validating referrals, and email communications.Answer phones and take messages.Destruction of documents by shredding.Compute, record, and/or proofread data and other information, as directed.Compile worker and client information and prepare forms and maintain records as needed.Limited data entry from compiled information/records.Other duties as assignedESSENTIAL DUTIES:
An essential function of this position requires incumbents to report to the office.General filing, administrative assistance to staff, typing,Prepare client and worker recordsRestock suppliesData entryReceptionist for officeOther duties as required and may be subject to changeMANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsAbility to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.EDUCATION:
High School or GED and some general office/admin courseworkEXPERIENCE:
6 months of office and clerical experiencePREFERRED QUALIFICATIONS:
Bilingual in English and Spanish (written and verbal).Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Read LessAbout Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $19.02 - $20.02 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred.
DUTIES AND RESPONSIBILITIES
Shelter SecuritySHELTER ENTRANCE MONITORING: The front door to the shelter is the only permitted entrance and exit for participants, employees, partners, and vendors. Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises.BAG & PERSON SCREENING: Monitors search all participants’ person and belongings being brought into the shelter each time a participant enters. This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened.Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. walking the facility and making reports as needed.SHELTER SAFETY:While patrolling observe Shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.Know location of fire exits, be prepared to assist participants in case of any emergency. Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required.Call police or fire department in cases of emergency, such as fire or presence of unauthorized clients/persons.ASSET PROTECTION:As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the shelter’s assets. Report all suspicious events to direct supervisor.Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first.CLIENT/PARTICIPANT SUPPORT:Answer telephones and take messages for clients and staff, monitor doors and greet visitors.Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operationalAs required by the Program, assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events.DRIVING TASKS (for licensed Monitors)Transports individual program participants to and from various locations such as human service locations, work sites, and medical facilitiesAssists passengers in securing wheelchairs, car seats and other mobility devicesEnsures safety of passengers, operates vehicle in safe manner at all timesMaintains trip records as well as mileage and gasoline usage recordsMaintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and takes vehicle for routine maintenance and repairsESSENTIAL DUTIES:
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment. SHELTER SECURITY.MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsAbility to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.EDUCATION:
Within 30 days of hire, must successfully complete VOALA safety training.PREFERRED QUALIFICATIONS:
High School Diploma or GEDCurrent California driver's license and clean driving record, demonstrated Knowledge of CA driving laws.Database familiarityClean driving record to be insurable by VOALA insuranceVolunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Read LessAbout Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $24.86 - $26.17 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Housing Specialist II is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist II, provides experience-based leadership and participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed; able to lead these efforts as required.
DUTIES AND RESPONSIBILITIES
Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.Creates and maintains a housing database linking tenants to apartmentsCommunicates with landlords and familiarize them with the program and the unique needs of participantsConducts habitability and lead-based paint inspections of housing options as neededWorks directly (One on One) with landlords on behalf of clients and programDevelops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as neededFacilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential evictionAs a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participantsAssists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service PlanCoordinates follow-up services with case management teamAdditional duties as assignedOther duties as requiredESSENTIAL DUTIES:
Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment. Identifies and locates housing options suitable for homeless program participants.Creates and maintains a housing database linking tenants to apartmentsCommunicates with landlords and familiarize them with the programWorks one-on-one with landlords to help clients, and represent programDevelops Support system for clients to achieve and keep permanent housing, involving landlords and services available in the community.Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needsParticipates in Community engagement and outreach effortsOther duties as required and may be subject to changeMANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsAbility to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.EDUCATION:
Bachelor’s Degree in Social Services or related discipline, OrEquivalent combination of education and work experience (four years)EXPERIENCE:
Two years of general experience in case management, including helping homeless individuals navigate Los Angeles’ affordable and subsidized housing system.PREFERRED QUALIFICATIONS:
Bilingual (Spanish)HMIS (homeless database)Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Read LessAbout Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $23.53 - $24.77 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Housing Specialist I is responsible for identifying suitable housing options for program participants and their families, and assisting the participants to achieve sustainable and healthy independent living. Part of services team for the program, the Housing Specialist participates in all stages of client service: assessment, services planning, engagement and delivery. Assists program case management, outreach and community engagement as directed.
DUTIES AND RESPONSIBILITIES
Identifies and locates housing options suitable for homeless participants, including referral to VOALA shelters as appropriate.Creates and maintains a housing database linking tenants to apartmentsCommunicates with landlords and familiarize them with the program and the unique needs of participantsConducts habitability and lead-based paint inspections of housing options as neededWorks directly (One on One) with landlords on behalf of clients and programDevelops support systems to meet individual client's housing needs; coordinates and facilitates move-in activities, rental negotiations, and service referrals as neededFacilitates the use of community resources to assist both tenants and landlords in the event of problems leading to potential evictionAs a member of the program case management team, provides information referrals, crisis intervention, and assistance with permanent housing placement for participantsAssists case managers in conducting the comprehensive screenings and assessments to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop an Individual Service PlanCoordinates follow-up services with case management teamAdditional duties as assignedESSENTIAL DUTIES: Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment. Identifies and locates housing options suitable for homeless program participants.Creates and maintains a housing database linking tenants to apartmentsCommunicates with landlords and familiarize them with the programWorks one-on-one with landlords to help clients, and represent programDevelops Support system for clients to achieve and keep permanent housing, involving landlords and services available in the community.Coordinates efforts with Case Management team, supporting Case Management initiatives for clients served, meets regularly to stay current with client needsParticipates in Community engagement and outreach effortsOther duties as required and may be subject to changeMANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsMust meet Funder ApprovalCurrent TB screening and Immunization Records (within 5 days of hire)Copy of Current Professional License (if applicable)Current BLS Certification (within 15 days of hire)Completion of all required trainings (within 30 days of hire)Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.EDUCATION:
Bachelor’s Degree in Social Services or related discipline,Or Equivalent combination of education and work experience (four years)EXPERIENCE:
One year of experience working with veterans, people in recovery and or homelessness individualsPREFERRED QUALIFICATIONS:
Bilingual (Spanish)HMIS (homeless database)Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment
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