Job Summary:
The Night Auditor is responsible for overseeing front desk operations during the overnight shift, completing accurate nightly audits, preparing financial reports, assisting with morning breakfast setup, and ensuring a smooth transition to the day shift.
Key Responsibilities:
Perform nightly audit and balance all daily hotel transactions
Operate hotel systems including OPERA and SynXis for reservations, billing, and reporting
Review, adjust, and reconcile guest and house ledgers as needed
Prepare and file daily audit reports and required paperwork
Check guests in and out efficiently and professionally
Handle guest inquiries, requests, and complaints during the night shift
Monitor hotel security and ensure guest safety
Answer phones, process reservations, and manage cash and credit transactions
Prepare and set up breakfast items for morning service per brand standards
Ensure breakfast and front desk areas are clean, stocked, and ready for opening
Qualifications:
High school diploma or equivalent
Previous Night Auditor experience required
Experience operating OPERA and SynXis systems
Knowledge of hotel accounting, ledger adjustments, and audit procedures
Strong attention to detail and organizational skills
Excellent customer service and communication skills
Ability to work independently during overnight hours
Physical & Schedule Requirements:
Ability to stand, walk, and lift up to 25 lbs
Must be able to work overnight shifts, weekends, and holidays
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