Making People Feel Better Inside and Out
About Viva
Viva Day Spa + Med Spa was founded in Austin in 2005 by three women with a simple belief: when you take exceptional care of people, everything else follows.
What began as a vision to create a different kind of spa experience has grown into an award-winning company serving guests across Austin, Round Rock, Dallas, and Atlanta.
At Viva, our people are the experience. Every therapist, esthetician, concierge, housekeeper, leader, and support team member contributes to how our guests feel when they walk through our doors.
Why Viva
We believe work should feel meaningful, energizing, and deeply rewarding.
We're passionate about helping people feel better inside and out, and we know that starts by taking great care of our team.
The people make the place. That's why we're intentional about who we hire and how we show up for one another. We believe great teams are built on trust, accountability, kindness, and a shared commitment to excellence.
You'll be surrounded by talented, caring people who love what they do and take pride in doing it well. People who support one another, celebrate wins together, and genuinely care about helping guests—and each other—have a better day.
Whether you're serving guests, supporting operations, or leading a team, your work matters here. If you're passionate about the work you do, excited by our culture, and believe you'd thrive in this role, we'd love to hear from you.
Award-Winning Care, Exceptional People
Over the years, Viva has earned numerous awards and recognitions for excellence in spa, med spa, massage, hospitality, and workplace culture.
While we're proud of those accomplishments, we're most proud of the trust our guests place in us and the team members who bring the Viva experience to life every day.
Those recognitions reflect both the guest experience we deliver and the culture we continue to build together.
The Role
As Med Spa Manager, you'll lead the daily operations, performance, and guest experience of Viva's med spa business.
You'll partner closely with providers, guest experience teams, and leadership to drive growth, develop people, optimize schedules, elevate service standards, and ensure every guest receives an exceptional experience.
What You’ll Own
Lead and develop the Med Spa team through coaching, accountability, and supportDrive service, retail, membership, and provider performance goalPartner with providers to optimize schedules, retention, and guest outcomesEnsure an exceptional guest experience at every touchpointOversee booking efficiency, conversion, rebooking, and utilization metricsResolve guest concerns with urgency, professionalism, and careSupport hiring, onboarding, training, and performance managementMaintain operational excellence, compliance, cleanliness, and brand standardsCollaborate with leadership on growth initiatives and business objectivesTechnical Qualifications
3+ years of leadership experience in a med spa, aesthetics, wellness, hospitality, retail, or high-touch service environmentStrong understanding of cosmetic injectables, laser treatments, skincare, and aesthetic servicesProven success leading teams and achieving performance goalsStrong sales, coaching, and guest experience skillsExperience managing KPIs, scheduling, staffing, and operational workflowsExperience with spa or medical spa software systems preferredStrong communication, organization, and problem-solving abilitiesPhysical Requirements
Ability to stand and move throughout scheduled shiftsAbility to work a flexible schedule including weekends, evenings, and holidays as neededAbility to bend, reach, squat, twist, and lift up to 25 poundsPeople Who Thrive At Viva…
You genuinely love taking care of people and helping teams succeedYou lead with both kindness and accountabilityYou enjoy coaching, developing, and inspiring othersYou take pride in creating exceptional guest experiencesYou thrive in a fast-paced environment and can successfully juggle multiple prioritiesYou're warm, grounded, and naturally build trust with othersYou believe hospitality matters and understand that every interaction shapes the guest experienceYou're coachable, accountable, and committed to excellenceYou want to be surrounded by talented people who inspire you to raise your gameYou're looking for a place where you can build a meaningful career doing work you loveBenefits & Perks
Competitive compensation and bonus opportunitiesHealth, Dental, and Vision insurance optionsSTD, LTD, Life and AD&D optionsMatching 401(k) planPaid Time OffPaid Parental LeaveOngoing professional development and leadership trainingFree and deeply discounted spa and med spa servicesDeep discounts on retail productsOpportunities for career growthSupportive leadership and a strong cultureBe part of an award-winning company known for exceptional guest experiences and an outstanding workplace cultureBE HERE NOW
If serving people is what drives you—and you value Authenticity, Excellence at Every Touchpoint, Doing the Right Thing, and 360 Degrees of Excellence—you belong here.
Please submit your resume and any additional materials requested for the position.
Bonus: “I do my part to help make the world a better place by _____."
Equal Opportunity Employer
Viva Day Spa + Med Spa is committed to building a diverse, inclusive, and welcoming workplace. We are proud to provide equal employment opportunities to all employees and applicants and do not discriminate on the basis of any legally protected characteristic.
Employment is contingent upon successful completion of a background check where applicable.
Looking for a nourishing work environment, surrounded by talented and interesting people, with room to grow? We're currently seeking a Licensed Esthetician with a fine attention to detail and the ability to provide luxurious and results-driven facials/skincare. If you are contagiously positive with an interest in advancing your esthetics career and you thrive in a collaborative team environment, read on.
The BEST Spa in Austin
LIVE LIFE LOVE LIFE
Viva is an Austin based, day and med spa spa started in June of 2005 by three women. We're fast growing, hip and locally-owned, with three locations in Central Austin. We attribute much of our success to our incredible employees, and are firm believers in taking care of our talented people who, in turn, pamper our guests with 5-star care.
VOTED BEST SPA
Austin Chronicle; Austin Monthly; and Austin Young Chamber of Commerce
We're extremely proud to have been ranked Best Places to Work by the Austin Business Journal four times. Our low employee turnover rate is a testament to our most important values, including providing a happy and prosperous employee experience by maintaining a safe and nourishing place to work, along with a fun & caring culture, and a growing list of competitive benefits.
Is Seeking Experts Like YOU
We prefer candidates who possess two+ years of work experience in a spa, or esthetics environment, preferably with an emphasis on luxury, warm and friendly customer service. Additional requirements include:
A warm, calm and nurturing demeanor
A responsible; wellness-oriented team player, with a strong work ethic
An amazing esthetician with a passion for caring for others
Minimum of 1-2 years of professional experience as a Licensed Esthetician
Ability to work weekends and some holidays
Ability to lift 25 pounds, and stand for extended periods, and bend, squat, twist, etc.
Valid State of Texas Cosmetology license
At the GREATEST PLACE TO WORK
The most awesome co-workers you can imagine!
Among the highest pay in the industry
Incentive & bonus potential
Health, Dental and Vision benefits at 30 hours per week
1 Week PTO at 30 hours per week
2% Matching 401k at just 20 hours per week
3 Weeks Paid Parental Leave after 1 year of Employment
Deep discounts on services and retail
CEU Allowance after 6 month of Employment
Ongoing training; opportunities to grow
BE HERE NOW.
If spreading love by serving people makes your heart skip a beat, and you value Authenticity, Excellence at Every Touchpoint, Doing the Right Thing, and 360 Degrees of Excellence, YOU BELONG HERE.
Send us your resume along with a cover letter outlining why you'd be the ideal fit for this position at Viva Day Spa + Med Spa.
Bonus points for completing this sentence in your response:
I do my part to help make the world a better place by_____.
We look forward to hearing from you!
We’re proud to provide equal opportunities to all employees and applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, results of genetic testing or other applicable legally protected characteristics.
This position does require a background check due to the personal nature of our business.
COVID-19 considerations
Viva is proud to use hyper-clean sanitation practices, HEPA filters throughout the spas + offices in addition to state mandated sanitation/cleaning protocols. During times of pandemic, Viva carefully considers the various stage levels and the impact it has on our guests and team. As such, we implement extra protective measures to ensure the health and safety of those in our community.
Looking for a nourishing work environment, surrounded by talented and interesting people, with room to grow? We're currently seeking a Licensed Laser Technician with a fine attention to detail and the ability to provide results-driven treatments with a warm, calm and inviting demeanor. If you are contagiously positive with an interest in advancing your laser career and you thrive in a collaborative team environment, read on.
The BEST Spa in Austin
LIVE LIFE LOVE LIFE
Viva is an Austin based, day and med spa spa started in June of 2005 by three women. We're fast growing, hip and locally-owned, with three locations in Central Austin. We attribute much of our success to our incredible employees, and are firm believers in taking care of our talented people who, in turn, pamper our guests with 5-star care.
VOTED BEST SPA
Austin Chronicle; Austin Monthly; and Austin Young Chamber of Commerce
We're extremely proud to have been ranked Best Places to Work by the Austin Business Journal four times. Our low employee turnover rate is a testament to our most important values, including providing a happy and prosperous employee experience by maintaining a safe and nourishing place to work, along with a fun & caring culture, and a growing list of competitive benefits.
Is Seeking Experts Like YOU
To be considered for this role, you must be familiar-and in compliance with current state laws and regulations, be thoroughly knowledgeable about skin care and skin conditions, and be proficient with charting treatments.
A warm, calm and nurturing demeanor
A responsible; wellness-oriented team player, with a strong work ethic
An amazing Laser Technician with a passion for caring for others
Laser focused on guest wellness
Actively educate guests on home care & promote product lines
Experience with SkinCeuticals and Eminence products a plus
Ability to create loyalty & maintain high retention
Anticipate, identify & ensure guest needs are being met in the best possible way
Ability to work weekends and some holidays
Ability to lift 25 pounds, and stand for extended periods, and bend, squat, twist, etc.
Valid State of Texas Senior or Professional Laser Technician license
We require at least 1 year of professional experience operating & setting treatment settings for machines, including:
Inmode Triton laser for laser hair removal
IPL Photo facials
Microneedling by Skinpen
Hydrafacials
Inmode forma and body FX
RF Microneedling
Evolve TRIM and Evolve TITE
At the GREATEST PLACE TO WORK
The most awesome co-workers you can imagine!
Among the highest pay in the industry
Incentive & bonus potential
Health, Dental and Vision benefits at 30 hours per week
1 Week PTO at 30 hours per week
2% Matching 401k at just 20 hours per week
3 Weeks Paid Parental Leave after 1 year of Employment
Deep discounts on services and retail
CEU Allowance after 6 month of Employment
Ongoing training; opportunities to grow
BE HERE NOW.
If spreading love by serving people makes your heart skip a beat, and you value Authenticity, Excellence at Every Touchpoint, Doing the Right Thing, and 360 Degrees of Excellence, YOU BELONG HERE.
Send us your resume along with a cover letter outlining why you'd be the ideal fit for this position at Viva Day Spa + Med Spa.
Bonus points for completing this sentence in your response:
I do my part to help make the world a better place by_____.
We look forward to hearing from you!
We’re proud to provide equal opportunities to all employees and applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, results of genetic testing or other applicable legally protected characteristics.
This position does require a background check due to the personal nature of our business.
COVID-19 considerations
Viva is proud to use hyper-clean sanitation practices, HEPA filters throughout the spas + offices in addition to state mandated sanitation/cleaning protocols. During times of pandemic, Viva carefully considers the various stage levels and the impact it has on our guests and team. As such, we implement extra protective measures to ensure the health and safety of those in our community.
