Job DescriptionJob DescriptionAbout the Role:
Join Visojuve Inc as a Client Specialist/Social Media Manager and be the voice of our brand! In this dynamic role, you will engage with clients and manage our social media presence, driving our mission to connect and inspire. Client Specialists provide top customer service in all forms.
Responsibilities:
Develop and implement social media strategies to enhance brand visibility.Engage with clients through various channels, providing exceptional customer support.Create and curate compelling content for social media platforms.Monitor social media trends and analyze engagement metrics.Collaborate with marketing teams to align campaigns with client needs.Respond to client inquiries and feedback in a timely manner.Assist in organizing client events and promotional activities.Maintain up-to-date knowledge of industry best practices and tools.Understands all retail productsGreet and welcome clients in a professional, warm mannerEnsure a luxury, personalized patient experience from check-in to check-outAnswer questions about treatments, pricing, memberships, and promotionFollow up with clients after treatments to ensure satisfactionBuild long-term relationships with clients to encourage retentionScheduling & Administrative Support
Manage appointment scheduling and confirmationsMonitor provider schedules and optimize booking efficiencyCoordinate consultations and treatment appointmentsProcess payments and maintain accurate client recordsAssist with intake forms, consent forms, and documentationequirements:
Bachelor's degree in Marketing, Communications, or a related field.2+ years of experience in client management or social media marketing.Strong written and verbal communication skills.Proficiency in social media platforms and analytics tools.Ability to work independently and as part of a team.Creative mindset with a passion for digital marketing.Excellent organizational skills and attention to detail.Positive attitude and a customer-first approach.About Us:
Visojuve Inc has been a leader in the medical spa industry, dedicated to empowering our clients to achieve their best selves. Our customers love us for our innovative solutions and personalized service, while our employees thrive in a collaborative and supportive work environment.
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