Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.
Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits
We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.
The ideal candidate for Virtuous embodies our values by:
Asking questions with a spirit of curiosity
Giving feedback freely with candor & grace, welcoming it in return
Displaying a passion for philanthropy and technology
Serving with joy. Everyone is willing to make the coffee!
Celebrating the wins & milestones of others
Assuming good intent & demonstrating trust in others
Pursuing relationships with people different from themselves & creates space to be human
Find our core values & more here.
Position Summary
We’re looking for a Site Reliability Engineer (.NET) to join our Engineering team.
This is a cross-functional role that lives within Engineering but works deeply embedded with our Support team. You’ll report directly to the Director of Engineering, with a dotted-line to the Director of Technical Support.
Your mission is to increase product reliability and support efficiency by resolving advanced customer issues or bugs, building internal tooling, and strengthening engineering-minded practices within Tier 2 Support. This role is ideal for someone who thrives at the intersection of development, diagnostics, and Technical Support.
Responsibilities
Primary — Resolve Complex Support Tickets
You’ll be the go-to engineer for tackling tough customer issues that reach Tier 2 and require deep application or systems knowledge. This includes:
Troubleshooting complex .NET service behaviors, data anomalies, or performance bottlenecks.
Debugging support requests from Tier 2 that require engineering insight or code-level evaluation.
Drive resolution of customer reported bugs by identifying root causes and delivering targeted fixes or mitigations.
Maintaining empathy for Support and customers throughout incident response.
Willingness to join customer calls to investigate issues firsthand, build trust, and accelerate resolution.
Secondary — Build Internal Support Tooling
You’ll help our Support team move faster by creating the tools they need to solve more problems independently. You will:
Build and maintain internal diagnostics tools, dashboards, and scripts.
Create reusable utilities for inspecting customer environments and data.
Identify patterns in escalations and proactively reduce friction through automation or visibility tooling.
Tertiary — Equip the Support Team with Engineering Thinking
You’ll help foster deeper engineering knowledge within Support by:
Mentoring Tier 2 agents on technical systems, debugging practices, and tooling.
Hosting working sessions to walk through incident root causes and resolutions.
Collaborating to improve workflows, escalation paths, and the overall support-to-engineering handoff process.
You Must Have
You have 5+ years of experience in software engineering with strong expertise in .NET (C#, ASP.NET Core).
You have experience in SaaS environments and a deep understanding of multi-tenant systems, APIs, and distributed application behavior.
You enjoy debugging and getting to the bottom of complex edge cases.
You have strong communication skills and love partnering with non-engineers to solve hard problems.
You’re curious and proactive—when you see recurring issues, you dig in and design a better path forward.
You’re comfortable being customer-facing—jumping on calls or helping restore trust during high-impact incidents.
Bonus Points
Experience with tools like Azure App Services, Azure SQL, Redis, Hangfire, Application Insights, DataDog or other observability platforms.
Experience working with Zendesk and Jira to track issues and collaborate across teams.
Prior experience in Site Reliability, Production Support, or Customer-Facing Engineering roles.
Background in nonprofit tech, CRMs, or fundraising systems.
What We Offer
Market competitive pay leveraging Carta data
Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO
Supportive time off including paid volunteer days and company holidays
Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
We pride ourselves on Community and host exciting company outings and events.
We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.
Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.
Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.
Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits
We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.
The ideal candidate for Virtuous embodies our values by:
Asking questions with a spirit of curiosity
Giving feedback freely with candor & grace, welcoming it in return
Displaying a passion for philanthropy and technology
Serving with joy. Everyone is willing to make the coffee!
Celebrating the wins & milestones of others
Assuming good intent & demonstrating trust in others
Pursuing relationships with people different from themselves & creates space to be human
Find our core values & more here.
Position Summary
A Virtuous Data Migration Engineer will be in charge of extracting, mapping, formatting, and importing client data from legacy systems to Virtuous for our biggest and most sophisticated nonprofit customers. Common legacy systems include but are not limited to Blackbaud Raiser’s Edge, eTapestry, Salesforce, DonorPerfect, etc.
They must understand data structure, determine data relationships and become a Virtuous expert to properly map data into the most strategic areas within Virtuous. Virtuous Data Migration Engineers manage migrations that are most often seen as complex and custom, without a predetermined mapping structure.This role requires proficient knowledge of SQL and relational databases.
Exceptional time management, organization, and the ability to work with a project manager to set and meet deadlines is a necessity. This is a customer facing role with an average of 6-12 hours of customer facing time per week. Oftentimes customers will be organizational leaders and will require professional communication skills.
This role, though collaborative, will require a self driven individual who is extremely detail oriented and is comfortable problem solving complex data issues and integrating small details with higher-level customer data strategy. Must have an aptitude for learning software and innovation.
In this role you will...
Understand the varying needs of nonprofits, and how to migrate associated fundraising data to Virtuous in line with best practices
Get excited about mapping, joining, transforming and cleaning large, complex data sets using ETL tools with an emphasis on SQL
Feel comfortable scoping complex migrations with our nonprofit customers during and/or post sale to help determine an implementation project plan
Collaborate with our internal team on data migration strategy, tooling, and questions
Requirements
4+ years of experience working in Data Migration and/or a SQL / dbt environment
Experience writing complex SQL scripts and transformations
Experience with dbt is a strong plus
Experience with Snowflake is a plus
Experience with GitHub is a plus
Knowledge of XML, SSMS and Python is a plus
Experience working with nonprofit software is a plus
Comprehensive understanding of the ETL process
Deep knowledge & understanding of database design, setup, and maintenance
Interest in becoming an expert in nonprofit fundraising and Virtuous products
Strong written and oral communication skills and a collaborative approach to implementing new processes
What We Offer
Market competitive pay leveraging Carta data
Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO
Supportive time off including paid volunteer days and company holidays
Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
We pride ourselves on Community and host exciting company outings and events.
We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.
Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.
Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.
Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits
We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.
The ideal candidate for Virtuous embodies our values by:
Asking questions with a spirit of curiosity
Giving feedback freely with candor & grace, welcoming it in return
Displaying a passion for philanthropy and technology
Serving with joy. Everyone is willing to make the coffee!
Celebrating the wins & milestones of others
Assuming good intent & demonstrating trust in others
Pursuing relationships with people different from themselves & creates space to be human
Find our core values & more here.
Please note this role is not currently live. We will review resumes and reach out when we are hiring for this role. We're always looking for talent to join our team!
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Position SummaryYou’ll be responsible for a named account list of nonprofit organizations we seek to partner with. You’ll spend your days engaging with multiple departments within target organizations to generate pipeline, facilitate qualifying calls and conduct ROI evaluations with key decision makers, and execute a seamless handoff of qualified accounts to Account Executives.
In addition to daily account development and fielding inbound leads, you’ll partner with marketing and sales to design and execute individualized outreach emails and plays that engage your assigned accounts.
Nonprofit Sales Development Reps are a critical part of our growth plan and essential as we rapidly increase the number of nonprofits we serve. You’ll report to the NDR Manager and focus on three primary areas to generate pipeline: target account research, outbound account development and engagement, and inbound account qualification and booking.
ResponsibilitiesAccount Development — 85%
Fielding inbound sales leads including demo requests, in-market intent leads, and brand event leads
Using multiple channels and tactics to maintain a high volume of outbound outreach activities each day to multiple stakeholders within assigned nonprofit organizations
Using strategy and creativity to reach key decision makers within provided target accounts
Facilitating qualifying calls and conducting ROI evaluations with high-level key decision makers
Systematically qualify, build, and manage an accurate sales process within HubSpot (our CRM platform)
Consistently practice data hygiene within HubSpot which includes clearing tasks, creating new tasks when needed, and documenting detailed notes of each call/interaction with your account
Becoming an expert in responsive fundraising to ensure you’re equipped to ask insightful questions, overcome challenges, and understand the complex needs of each organization
Consistently meet quarterly quotas through a proactive approach to growth, and implementing feedback
Working closely with commercial and enterprise account executives to efficiently and effectively move quality leads through deal stages
Meeting weekly and monthly activity goals (Example: 100+ calls per week, 150+ emails per week, 25+ meetings per month, etc.)
Field Marketing — 15%
Source target accounts to activate for marketing activities, such as education webinars and conferences, and map out strategic ways to drive engagement across your accounts
Manage promotion activities to your target accounts surrounding field marketing activities
Work closely with account executives to strategically work accounts at field events
Provide detailed reports on the status and ROI of field marketing activities
Document and share lead / customer intelligence with the sales team
Attend relevant trade shows, events, and conference (travel required)
You Must Have2+ years of sales or marketing experience (to or within nonprofit organizations preferred)
Positive attitude, extremely flexible, and committed drive to build relationships
Familiarity working within HubSpot
Excellent communication skills - clear, effective, & persuasive written and verbal skills
Experience working within B2B tech industry (preferred)
Understanding of CRM functionality and ability to talk technically around customer/donor relationship management
Understanding of the nonprofit sector, fundraising, and donor relationship management
Interest in a fast-paced environment, focused on account research and outreach through email, video, and phone
Outgoing attitude and proven ability to build rapport quickly with new people - in writing, in-person, and by phone
Excellent interpersonal skills; a team player in a fast-paced, ever changing, and exciting environment
Disciplined and highly organized self-starter who’s coachable and not afraid to ask questions and dive in
Results-oriented mindset - experience/consistent performance in a deadline-oriented environment
Excellent time-management and prioritization skills
What We Offer
Market competitive pay leveraging Carta data
Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO
Supportive time off including paid volunteer days and company holidays
Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
We pride ourselves on Community and host exciting company outings and events.
We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.
Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.
