Company Detail

Job Openings

• 

  Farmer Engagement Support Coordinator  

  Virginia Department of Human Resource Management

  - Montgomery County

  Posted: 18/07/2026

  Apply Now

  Farmer Engagement Support Coordinator This position is supported throu... Read More

  Farmer Engagement Support Coordinator This position is supported through Advancing Markets Program grants designed to strengthen grassland resilience and promote management practices that enhance the ecosystem services and productivity of forage-livestock production systems. The successful candidate will work directly with agricultural producers to implement grazing and land management practices and monitor their impacts over time. The position reports to the State Forage Extension Specialist and the Engagement Supervisor and collaborates closely with producers, Virginia Cooperative Extension agents, Small Farm Outreach Program agents, agency personnel, forage industry partners, and faculty, staff, and students within Virginia Tech's Sustainable Grasslands Lab in the School of Plant and Environmental Sciences. The successful candidate will provide direct technical assistance to agricultural producers, coordinate and deliver outreach and educational programming, support applied research initiatives, and assist with the administration of grassland management programs. These efforts will focus on advancing resilient, sustainable, and productive grazing systems through the integration of research, Extension programming, and stakeholder engagement. The role will support producers in implementing best management practices and participate in monitoring and evaluation efforts, including soil health and other ecosystem indicators, to assess the impacts of management changes on participating farms. Success in this position requires the ability to work collaboratively with farmers, researchers, students, Extension personnel, and community stakeholders. The ideal candidate will be highly organized, possess strong communication and relationship-building skills, and be capable of coordinating field-based research and outreach activities that support both scientific and producer-driven objectives. Required Qualifications -Bachelor's degree in agronomy, crop and soil sciences, animal science, environmental science, agricultural education, natural resources, or a related field; or equivalent education and experience. -Demonstrated experience working with agricultural producers, landowners, or natural resource stakeholders. -Knowledge of forage, grazing, pasture, or grassland management principles. -Strong organizational, communication, and interpersonal skills, with the ability to build effective working relationships with diverse stakeholders. -Ability to work independently, manage multiple projects and priorities, and coordinate activities across multiple locations. -Experience collecting, managing, and maintaining accurate field, research, or program data. -Valid driver's license and willingness to travel regularly throughout Virginia, including to farms and field sites. Preferred Qualifications -Experience with warm-season native grass and/or silvopasture establishment, management, and outreach. -Experience conducting field research, on-farm trials, or participatory research projects. -Knowledge of soil health principles, soil sampling techniques, and conservation-oriented agricultural practices. -Experience developing and delivering educational programming, workshops, field days, or Extension outreach activities. -Experience coordinating the work of students, interns, volunteers, or research personnel. -Familiarity with grant-funded projects and associated reporting requirements. Pay Band 4 Overtime Status Exempt: Not eligible for overtime Appointment Type Restricted Salary Information $50,000-60,000 Hours per week 40 Review Date 07/19/2026 (Open until filled) Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Dr. John Fike at jfike@vt.edu during regular business hours at least 10 business days prior to the event. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer Read Less

  Apply Now
• 

  Office Associate III  

  Virginia Department of Human Resource Management

  Posted: 16/07/2026

  Apply Now

  Office Associate III Augusta County, Virginia, United States Administr... Read More

  Office Associate III Augusta County, Virginia, United States Administrative Closing at: Jul 28 2026 - 00:00 EDT 015-Shenandoah Valley Dept Of Social Services Hiring Range: $36,141 to $37,948 Full Time or Part Time: Full Time Title Description: General Description and Conditions of Work: This is an office/clerical position. This position works in a service or administrative program area(s) performing a broad variety of office and program support responsibilities that require applying some program knowledge and office and administrative practices, policies, and procedures to perform specific office support activities. This position is located at the front desk and serves as the first point of contact for citizens who need assistance or services provided by Shenandoah Valley Social Services. General office tasks include typing, filing, distributing mail and faxes, taking messages, operating general office equipment, copying and other general clerical duties as needed. Excellent communication skills, diplomacy and tact are required for this fast-paced environment. The receptionist is responsible for greeting customers and the general public, answering a multi-line phone and routing calls for visitors and customers appropriately. Excellent listening skills, courtesy and respect are expected at all times. Responsibilities include: answering routine questions concerning programs and services offered by the Department. The receptionist is responsible for distributing program applications and ensuring that customers receive service in a timely manner. Mail is opened and distributed to appropriate worker/unit. Data inquiry is conducted through authorized state databases to determine past and/or current status to ensure that customer is directed to the appropriate worker. Customers are logged into the computer registration database. Assists in providing emergency shelter as mandated and required. General office tasks include typing, filing, distributing mail and faxes, taking messages, operating general office equipment, copying and other general clerical duties as needed. Completes other duties as assigned. Considerable knowledge of: office and administrative practices, policies and procedures as related to assigned program and office support activities; spelling, grammar and punctuation; office terminology, procedures, and equipment technology and office software programs; and mathematics to calculate percentages, formulas and averages to solve mathematical problems. Some knowledge of: elementary bookkeeping and accounting. Skills in: operating a personal computer, printer, scanner, and a variety of standard office machines and equipment. Some skill in performing basic maintenance of computer system and general office equipment to include some troubleshooting of automation equipment problems. Demonstrated ability to: organize information and develop/maintain records in various formats; communicate effectively both orally and in writing; follow written and oral instructions; multi-task; establish and maintain effective working relationships with coworkers, customers, other public and private agencies, and the public sometimes under stressful situations; collect and disseminate information; make computations with speed and accuracy; file alphabetically or numerically; proofread; type from clear copy or drafts; make minor decisions in accordance to regulations and established practices; advise and interpret policies and procedures in researching and resolving inquiries, requests and complaints; and act as a leader to other clerical staff. Experience in professional interaction with the general public by phone and in person. Proficient in the use of various computer software programs and data entry. Education, Experience, Licensure, Certification: Minimum of a high school diploma supplemented with related clerical or administrative experience in social services or related field OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Preferred Knowledge/Experience: Bilingual Spanish Speaking. Working knowledge of basic Social Services programs and operating systems. Working knowledge of standard office practices and procedures. Special Requirements: This investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. Applicants will be subject to a Criminal History Background search, Central Registry search, DMV/driving record check. All offers are contingent upon satisfactory results of the required checks and screening. All employees must have a valid driver's license to operate a motor vehicle in the state of Virginia. Driving record must meet agency requirements. Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency. Providing emergency shelter is mandated and required. APPLICATIONS, RESUMES AND REFERENCES FOR THIS POSITION MUST BE SUBMITTED ELECTRONICALLY THROUGH THIS WEBSITE. A RESUME MUST BE SUBMITTED WITH YOUR APPLICATION. MAILED, EMAILED, FAXED, OR HAND-DELIVERED APPLICATIONS AND RESUMES WILL NOT BE ACCEPTED. Consideration for an interview is based solely on the information provided. Applications/Resumes must include complete work history. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer Read Less

  Apply Now
• 

  Administrative Assistant  

  Virginia Department of Human Resource Management

  Posted: 14/07/2026

  Apply Now

  Administrative Assistant Title: Administrative Assistant Campus Locati... Read More

  Administrative Assistant Title: Administrative Assistant Campus Location: Roanoke Job Description The Administrative Assistant will assist the Chair, faculty, and students of the Doctoral Program in Physical Therapy. This individual is often the first person with whom potential applicants and business partners interact, which requires an exceptional customer service attitude and behavior. Daily duties include typical administrative tasks such as budget management, information management, communications, ordering supplies and equipment, scheduling and event planning, supervision of student workers, website management, and other duties assigned by the Chair and/or the Associate Chair. This position also provides administrative and clinical contract assistance to the Director of Clinical Education within the department. The location of this position is in Roanoke, Virginia. The Department is located in the Carilion Roanoke Community Hospital building on Elm Ave. Required Qualifications Demonstrated knowledge of general office practices, procedures, and equipment. Ability to manage multiple projects, work independently, and take responsibility to follow through. Demonstrated knowledge of various computer applications including Microsoft Word, Excel, and Outlook. Experience with Internet, e-mail, and data management. Excellent organizational, interpersonal, and oral and written communication skills. Ability to work in a team environment in a diverse, high volume, and often fast-paced office setting. Experience providing administrative and/or programmatic support. Preferred Qualifications Demonstrated knowledge of accounting principles. Experience with eVA and Banner or an accounting database. Working knowledge of People Admin position management Read Less

  Apply Now
• 

  Collections Assistant  

  Virginia Department of Human Resource Management

  Posted: 14/07/2026

  Apply Now

  Collections Assistant The Collections Assistant is to provide vital re... Read More

  Collections Assistant The Collections Assistant is to provide vital registrarial and hands-on support for our permanent collections and special exhibitions. Operating across Jamestown Settlement and the American Revolution Museum at Yorktown, this role blends technical data management with physical artifact care. You will assist with complex domestic and international loans, maintain digital and physical museum records, and ensure the preventative conservation of 17th- and 18th-century material culture. This position requires a blend of logistical precision, artifact handling experience, CMS database knowledge, and skills in historic preservation. Minimum qualifications include knowledge of 17th and 18th-century art, material culture, and decorative arts, preferably with the ability to identify specific artifact types. Prior experience managing and documenting intact artifact collections in a museum setting is required. Ability to handle artifacts using museums best practices, meet multiple deliverables with exceptional attention to detail, and use computer programs in a museum environment, including full Microsoft suite of programs and collections management systems. Strong organizational skills with attention to detail and ability to manage multiple projects. Ability to work independently and collaboratively in a team-oriented environment. Demonstrated knowledge and experience in art history, material culture, and museums collections management. Previous coursework in history, art history, museum studies, or a related field highly beneficial to this role. Demonstratable ability to communicate effectively verbally and in writing. Prior experience working with digital assets. Must have a valid Driver's License. Read Less

  Apply Now
• 

  Laboratory Instructors: Occupational Therapy Assistant Program - Part-time  

  Virginia Department of Human Resource Management

  Posted: 09/07/2026

  Apply Now

  Laboratory Instructors: Occupational Therapy Assistant Program - Part-... Read More

  Laboratory Instructors: Occupational Therapy Assistant Program - Part-time Laboratory Instructors: Occupational Therapy Assistant Program - Part-time Virginia Western Community College Roanoke (City) - 770 Nonexempt $28.94/hr. - $43.94/hr. Part Time Additional Detail Job Description: Virginia Western Community College is a two-year public institution of higher education operating under the Virginia Community College System, a statewide system of community colleges. The College operates under the policies established by the State Board for Community Colleges and the Virginia Western Community College Local Advisory Board. Virginia Western is located on a 70-acre campus in southwest Roanoke, VA. The service region of the College includes Roanoke, Salem, Roanoke County, Craig County, Franklin County, and southern Botetourt County. The College was established in 1966 and has grown from an initial enrollment of 1,352 to its current annual enrollment of over 9,000 students in credit courses and more than 1,400 enrollments in fast-track workforce and continuing education courses. The purpose of this position is to provide instruction and supervision in a laboratory setting to students enrolled in the Occupational Therapy Assistant Program in the School of Health Professions at Virginia Western Community College. In addition, lab instructors may be asked to assist with mentorship, orientation, and/or remediation. Applications will be received and considered on a continuous basis. Review of applications will begin when a need arises and will continue until needed positions are filled. Minimum Qualifications: AAS in specific healthcare discipline. Current Virginia license in specific discipline. Up to date continuing educational compliance. Two years of clinical experience in the professional discipline. Excellent oral, written, and interpersonal communication skills. Ability to work with students of varying abilities from diverse backgrounds. On time attendance to each lab session and communication to program head if an emergency arises that will limit attendance. On time submission of all required documentation. Ability to plan and organize assigned laboratory teaching activities for program placed students according to student level. Ability to communicate effectively with all members of the program faculty. Ability to facilitate student learning experiences to ensure mastery of stated objectives. Ability to evaluate student learning as described in program assessments. Ability to effectively orient students to laboratory setting while ensuring student safety. Ability to adhere to all regulatory requirements for student supervision. Ability to function in the role as a registered health professional and health professional educator. Ability to model positive culture of a healthcare professional. Ability to work with a wide variety of learners and adapt instruction and communication patterns to meet the needs of diverse learners. Ability to meet the physical demands of laboratory teaching schedule. Proficiency with all fundamental program-specific skills and equipment, including but not limited to skills represented on student skills list. Ability to maintain confidentiality of student and program information. Candidates with all clinical backgrounds and area of expertise are encouraged to submit an application as instructor needs will likely change each semester. Areas of clinical expertise may include: Experience working with clients with physical disabilities (including pediatric, youth, and adult populations) Experience working in pediatric clinical settings Experience treating patients with developmental disabilities Experience with assistive technologies and devices Knowledge of kinesiology concepts Additional Considerations: Bachelor's degree. Prior teaching experience, preferable in a college setting Experience using classroom technology Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer Read Less

  Apply Now
• 

  Deputy Clerk - Dispositions  

  Virginia Department of Human Resource Management

  Posted: 09/07/2026

  Apply Now

  Deputy Clerk - Dispositions This position is responsible for the final... Read More

  Deputy Clerk - Dispositions This position is responsible for the finalization and release of the Court's opinions and dispositional orders and the processing of all related filings. On the case administration side, the team is the Court's main contact with the public. On the records side the team processes the receipt and return of trial court records from across the Commonwealth. The duties of this position include: reviews and finalizes opinions and dispositional orders for release electronically and/or in paper form to litigants and others; proofreads correspondence prepared by Administrative Deputy Clerk; prepares payment notices and orders for counsel; prepares mandates in all cases decided by opinion and prepares all correspondence related to mandates; prepares any correspondence related to bills of costs, reviews bills of cost and/or any objections, and prepares orders to accompany mandate and itemized statement of costs; prepares memos to panel for rulings on any motions or costs questions; prepares orders for cases in which the Supreme Court reverses or amends any order or opinion of this Court; prepares orders for payment of guardians ad litem ; handles inquiries regarding any dispositional orders and opinions; and performs other duties as assigned by the Clerk or Senior Deputy Clerk Dispositions. The most competitive candidates will possess: Applicants must have a four-year college degree. Experience working in a court or law office and using legal research tools, such as Westlaw and/or Lexis, is preferred. Experience working with civil law and procedure is also preferred. Applicants must possess an excellent knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, Adobe, and related computer programs. Applicants must have experience dealing with a high volume of work under time constraints, as well as be able to multi-task. Applicant's work history should include working well with colleagues and the public. The best candidates will have a background of prompt and accurate completion of assignments and will be capable of prioritizing numerous tasks, reliable, organized, detail-oriented, and conscientious. State application, resume, and cover letter are required. State application must be fully completed. Applicants must apply online. Please no phone calls or emails regarding the application status. This position offers a competitive benefits package, which includes vacation and sick leave, 13 paid holidays, health insurance, retirement, life insurance, deferred compensation, and short- and long-term disability. Email: Humanresources@VACourts.gov Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer Read Less

  Apply Now
• 

  Security Officer  

  Virginia Department of Human Resource Management

  Posted: 09/07/2026

  Apply Now

  Security Officer The George Mason University Department of Police and... Read More

  Security Officer The George Mason University Department of Police and Public Safety (Mason Police) invites applications for the part-time position of Security Officer within the Physical Security section of Mason Police. Security Officers support the mission of Mason Police by providing a safe and secure environment for all university employees, students, and visitors as they pursue their daily work and study activities, consistent with the laws of the Commonwealth and the policies of George Mason University. Security Officers report to the Security Manager, available for 20-25 hours per week at Fairfax, Arlington, Prince William, and Woodbridge campus properties. Security Officers are non-sworn University employees who provide exceptional security services with professionalism, compassion, and dignity, while dedicated to excellent customer service and a safe and secure campus. Responsible for providing security services on campus properties 24 hours a day, responsibilities of Security Officers include: Monitoring University owned or controlled buildings, areas, and property; Performing building lock-downs, unlocks, fire watches, and safety escorts; Ensuring academic offices, labs, and sensitive areas are kept secure; Observing and reporting suspicious activity, including writing incident reports when necessary; and Reporting any problems regarding physical security-related issues, hazards, and unsafe conditions. Required Qualifications: At least 18 years of age; U.S. citizen or legal resident; Possess a high-school diploma, GED, or equivalent; Successful completion of a thorough background check and fingerprinting; No felony convictions or convictions of misdemeanors involving crimes of moral turpitude or gross misconduct; Valid driver's license: must currently possess an appropriate, active, valid motor vehicle operator's license that meets all of GMU's requirements for operating state vehicles and equipment under Mason's Vehicle Use Policy 1411. The Office of Risk Management reserves the right to review the driver's licenses and Motor Vehicle Reports (MVRs) of all candidates selected with employment contingent upon a favorable review; Ability to complete Virginia Department of Criminal Justice Services (DCJS) Campus Security Officer certification training once hired; Ability to complete Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification; Ability to work independently and with minimal supervision; Have a command of the English language (verbal and written); Availability to work on a rotating basis to ensure weekend, evening, and overnight coverage; Ability to work in both indoor and outdoor environmental conditions; Ability to stand and walk for extended periods of time; and Ability to remain calm during stressful periods. Preferred Qualifications: Due to the highly sensitive nature and level of physical access given to this position, non-students are highly preferred. Instructions to Applicants: For full consideration, applicants must apply for Security Officer at jobs.gmu.edu . Complete and submit the online application, to include three professional references with contact information, and provide a cover letter and resume. Equal Opportunity Employer Read Less

  Apply Now
• 

  Linen Distributor  

  Virginia Department of Human Resource Management

  - Albemarle County

  Posted: 09/07/2026

  Apply Now

  Linen Distributor Maintains an orderly and sanitary environment in the... Read More

  Linen Distributor Maintains an orderly and sanitary environment in the Medical Center through the cleaning and distribution of linen. Collects, launders, folds, and sorts linen. Stocks and supplies linen carts. Provides linen services. Other duties may be assigned. Minimum requirements: Education: High School Graduate or Equivalent Experience: No experience required Licensure: None required Physical demands: Job requires standing for prolonged periods, frequently bending/stooping/traveling, climbing (ladder, steps) and reaching (overhead, extensive, repetitive. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 50-100 lbs. May be exposed to cold and heat. The pay range for this role is $15.00 - $25.22 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Comprehensive Benefits Package: Medical, Dental, and Vision Insurance Paid Time Off, Long-term and Short-term Disability, Retirement Savings Health Saving Plans, and Flexible Spending Accounts Certification and education support Generous Paid Time Off UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News Read Less

  Apply Now
• 

  Collections Specialist  

  Virginia Department of Human Resource Management

  Posted: 09/07/2026

  Apply Now

  Collections Specialist The Collections Specialist develops and maintai... Read More

  Collections Specialist The Collections Specialist develops and maintains a program that reduces defaulted student accounts write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. Contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations. Responsibilities: Performs collection efforts via telephone and email focusing on "at risk" accounts prior to the start of the formal collection process; Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts; Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt; Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation; Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collections matters; and Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned. Required Qualifications: High school diploma or equivalent; Experience working in Accounts Receivable; Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications; Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels; Skills in written and oral communication, with the ability to effectively communicate complex material; Analytical and problem-solving skills; Ability to work with Microsoft Word, Excel, and email systems; and Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment. Preferred Qualifications: Bachelor's degree in related field or the equivalent combination of education and experience; Experience in higher education and/or Student Accounts; and Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications. Instructions to Applicants: For full consideration, applicants must apply for Collections Specialist at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Read Less

  Apply Now
• 

  Access Associate or Access Associate Senior  

  Virginia Department of Human Resource Management

  - Albemarle County

  Posted: 09/07/2026

  Apply Now

  Access Associate Or Access Associate Senior Offering a competitive sig... Read More

  Access Associate Or Access Associate Senior Offering a competitive sign on bonus to the hired candidate. This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. Serves as the point of contact for patients, referring providers and Health System departments requesting single, multiple, and coordinated appointments to ensure an optimal patient experience. Actively participates on issues resolution and process improvement. Team Members are expected to follow Standard Operating Procedures based on role within the Call Center or in Clinic setting. Depending on the team member assignment, all or some of the following responsibilities are included in job expectations. General Expectations: Identifies opportunities for improvement and communicates appropriately before problems arise whenever possible. Provides input on development, revision and implementation of work area procedures to ensure efficient operations and compliance with regulatory standards. Constantly and consistently evaluates processes, identifies opportunities for improvement and offers constructive ideas and solutions; actively participates in solutions and implementation. Maintains privacy during all interactions including check-in. Independently answers telephones, schedules, confirms appointments and maintains appointment and procedure schedules. Registers patients, takes payments and provides receipts. Completes requests for service and associated tasks following established timelines. Initiates contact with patient and family to ascertain scheduling preferences prior to finalizing appointment regardless of point of entry of the request. Refers callers to appropriate individuals, and provides routine information following established procedures. Ensure patient communications are customer oriented, appropriate and professional. Documents should be professional in appearance and current. Requests and/or sends records to Health Information Management promptly. Ensure documents are appropriate and correctly labeled. Abstracts appropriate health data into EMR Takes ownership of resolving scheduling conflicts for patients and communicates with care team and management. Utilizes electronic medical record functionality (e.g., InBasket, telephone encounters, prescription requests, pools, letters, and documentation only) per department process guidelines. Documentation should be complete and accurate. Collaborates with appropriate Clinic Triad team (Medical Director, Access and Clinic Managers) to review requested schedule changes to ensure they meet clinic needs. Creates patient no show and cancellation letters according to office policy. Calls to reschedule as appropriate. Accurately completes daily attendance in the scheduling system to ensure high quality and reliable data capture Achieves expected metric targets applicable to scheduling and registration Scheduling: Responsible for scheduling multi-specialty and multi-disciplinary patient appointments in defined timeframe accurately and efficiently. Understands the characteristics and complexity of the patient population and criteria for scheduling plan Advocates for patients while coordinating support services as needed to ensure a smooth patient and family experience. Investigates problems with complex scheduling cases, documents findings in complete and understandable manner. Coordinates appointments and work with Pre Arrival Unit to ensure authorization in place for in and out of network entities including hospital systems, specialty clinics, equipment suppliers and pharmacies. Obtains, load and verify required demographic and insurance information and loads or verifies for each appointment scheduled. Performs verification functions. Obtains two patient identifiers consistently. Verifies patient legal name including spelling before creating a new MRN. Maintain and demonstrate effective and accurate scheduling skills including following established processes. Ensure referrals are attached to appointments, and the appropriate insurance information is documented. Research and update insurance carrier requirements as necessary. Correctly identify referring provider. Liaison with health care team about complex patient scheduling needs. Registration, Check-In and Check-Out: Completes all registration elements, including the Medicare Secondary Payor Questionnaire (MSPQ), scanning of long-term signatures (LTS) and insurance cards, Advanced Beneficiary Notices (ABNs), waivers, and financial screenings are completed when indicated and promptly Communicates to patients what payments are due at the time of service, explain the risk of 'going out of network' for services. Support patients and families by connecting them Financial Services Coordinators. Obtains waiver before service when an insurance referral has been denied Prints medication lists and gives them to the patient/family for review during check-in Promptly and accurately updates patient tracking system Check out patients following their appointments, schedule follow-up and specialty appointments as appropriate, Update, print, and provide an after-visit summary (AVS) to patients. Provides school/work excuses as appropriate. Customer Service Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer Read Less

  Apply Now

Load more jobs