Village Crossroad Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.
In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule and compensation:
Compensation: 15-17 per hour, for each hour workedThis is a full-time position with a 4/10 schedule (Monday–Friday)Full-time Benefits Package*:
Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k - with company match beginning 2027Paid time off in accordance with site policy and applicable lawPersonal pet discount*Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
1+ years of experience in a customer service, reception, or client-facing rolePrevious veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills:Ability to manage a multi-phone line system while assisting in-person clientsExperience working with veterinary practice management software, especially [insert software], preferredExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsStrong organizational and time management skillsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsPositive attitude and willingness to collaborate with a teamAbility to remain calm, professional and solution-oriented during busy periodsWhy choose Village Crossroad Animal Hospital?
At Village Crossroad Animal Hospital, you’ll join a warm, collaborative team dedicated to outstanding patient care and exceptional client experiences. We are a full-service companion animal hospital committed to delivering top-quality medicine, surgery, and dental care in a welcoming, community-focused environment. You’ll be working alongside a team of three experienced doctors who value teamwork, mentorship, and a supportive, positive culture where your skills are truly appreciated.
If you’re looking for a clinic that values your expertise and invests in your growth, we’d love to meet you!
*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.
WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
Read LessVillage Crossroad Animal Hospital is seeking a Veterinary Kennel Assistant to join our team! Our Kennel team is dedicated to maintaining a clean and safe environment for patients, clients, and staff.
In this role, you will focus on janitorial and housekeeping duties, ensuring kennels, common spaces and treatment areas are sanitized and well stocked with supplies. This position is ideal for those who are self-driven, detail-oriented, enjoy cleaning and organization, and are committed to contributing to a team-focused environment.
This is an excellent opportunity for individuals who may not have prior veterinary experience but are excited about the industry. Candidates must be reliable, friendly, organized, and able to work in a fast-paced environment.
Schedule and compensation:
Compensation: $15-17 per hour, for each hour workedThis is a flexible, full-time, or part-time position, with a 4/10 schedule and availability needed Monday-Friday. No Weekends!Full-time Benefits Package*:
Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k - with company match beginning 2027Paid time off in accordance with site policy and applicable lawPersonal pet discount*Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Your qualifications:
1+ years of experience as a veterinary kennel assistant / kennel technician preferredWill consider related experience within animal care such as boarding / doggy daycare attendant, FFA or 4H backgroundA genuine passion for animal care and patient wellbeingConfidence working with dogs and cats of varying sizes and temperamentsAbility to safely handle, restrain, walk, and monitor animals under supervisionStrong awareness of animal behavior and willingness to learn patient safety and handling techniquesStrong work ethic and willingness to take initiativeAbility to stay organized and maintain a clean, safe environmentDependability and attention to detailA positive, team-oriented attitudePhysical ability to meet the demands of a hands-on animal care roleStrong observational skills and willingness to communicate patient concerns to the veterinary teamInterest in learning and growing within the veterinary professionWhy choose Village Community Animal Hospital?
At Village Community Animal Hospital, you’ll join a warm, collaborative team dedicated to outstanding patient care and exceptional client experiences. We are a full-service companion animal hospital committed to delivering top-quality medicine, surgery, and dental care in a welcoming, community-focused environment. You’ll be working alongside a team of three experienced doctors who value teamwork, mentorship, and a supportive, positive culture where your skills are truly appreciated.
If you’re looking for a clinic that values your expertise and invests in your growth, we’d love to meet you!
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*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.
WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
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