Job DescriptionJob DescriptionBenefits:
401(k)401(k) matchingDental insuranceEmployee discountsFlexible scheduleFree food & snacksFree uniformsHealth insurancePaid time offProfit sharingVision insurance
Client Care Coordinator / Veterinary Receptionist
Parrish, FL | No Weekends
Pay: $16$21/hour based on experience, skills, and education
Love helping people, pets, and your team?
Vet Next Door is a family-owned companion animal hospital in Parrish, FL. Since opening in 2022, we have grown quickly by focusing on high-quality medicine, excellent client communication, and a workplace culture where our team feels respected, supported, and heard.
We are looking for a warm, organized, detail-oriented Client Care Coordinator to join our front desk team. This role is ideal for someone who enjoys helping clients, solving problems, keeping the day flowing smoothly, and being the first friendly face families see when they walk through our doors.
Why our team chooses Vet Next Door
We are intentional about creating a better veterinary experience, not only for clients and pets, but for the people doing the work every day.
Our team enjoys:
No weekendsNo after-hours emergency shiftsMondayFriday schedule, 8 AM5 PMSupportive, low-drama team culturePrivately owned, family-led hospitalLow Stress Handling practice with certification availableAfter-hours cleaning service so our team can focus on client and patient careA stocked breakroom with team-favorite snacks and drinksMore benefits detailed belowAt Vet Next Door, our front desk team is not just answering phones. Our Client Care Coordinators are a critical part of the medical team. You help set the tone for the client experience, support our doctors and technicians, and keep the hospital running efficiently.
A hospital built for modern veterinary care
Vet Next Door uses tools that help our team communicate clearly and work efficiently, including:
Cloud-based veterinary software through VetspireAI medical scribe support for records and client communicationOnline scheduling and digital client communication toolsIntegrated online pharmacyModern exam rooms and treatment areasDigital radiography, dental radiography, ultrasound, and in-house diagnosticsA collaborative team approach between doctors, technicians, assistants, and client care staffWhat we are looking for
We are seeking someone who is friendly, calm under pressure, organized, and comfortable communicating with a wide variety of people. The right candidate understands that veterinary reception requires empathy, attention to detail, professionalism, and teamwork.
Veterinary experience is preferred, but we are willing to train the right person who brings strong communication skills, reliability, kindness, and a team-first attitude.
This position may be a great fit if you:
Enjoy helping people and petsCommunicate clearly and professionallyCan stay organized in a busy environmentAre comfortable answering phones and managing multiple prioritiesHave strong attention to detailCan handle emotional conversations with empathyWork well with doctors, technicians, assistants, and other reception team membersWant to grow with a privately owned veterinary hospitalBenefits and compensation
We offer a competitive benefits package, including:
$16$21/hour based on experience, skills, and educationHealth insuranceDental and vision insurance401(k) retirement plan with employer matchPaid Time OffContinuing education opportunitiesUniform scrub stipend with embroideryEmployee pet care discountsQuarterly bonus / profit sharingPosition responsibilities
Responsibilities may include:
Greeting clients and patients warmlyAnswering phones and managing client communicationScheduling appointments and surgical proceduresChecking clients in and outCollecting payments and reviewing invoicesManaging email, text, and online appointment requestsUpdating client and patient informationPreparing medical records and consent formsSupporting prescription refill requests and pharmacy communicationCoordinating communication between clients, doctors, and the medical teamHelping maintain a clean, welcoming lobby and front desk areaAssisting with reminder calls, follow-ups, and client educationSupporting inventory, scanning, filing, and other administrative tasks as needed
About Parrish, FL
Parrish is a fast-growing community on Floridas west coast near Bradenton, Sarasota, Tampa, and St. Petersburg. Enjoy nearby beaches, kayaking, fishing, wildlife preserves, golf, professional sports, and top-rated schools without the congestion of a major metro area.
Learn more about us at www.myvetnextdoor.com
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