Full-Time: Remote (Field-Based) Pay: $100,000 – $130,000 About the Company Our client is a well-established provider of critical power solutions, with over two decades of experience supporting mission-critical environments across the country. They partner with all major UPS manufacturers, allowing them to offer brand-agnostic, best-fit solutions to a diverse client base. Their team brings an exceptional depth of military and industry expertise, and they pride themselves on a culture of quality, accountability, and long-term customer relationships. About the Role Looking for an experienced UPS Field Service Engineer to join a high-performing team covering the Dallas, Texas area. In this role, you'll take ownership of preventative maintenance, emergency response, and hands-on servicing of critical power equipment across a range of commercial and industrial sites. You'll work independently, managing your own schedule while delivering consistently excellent service to clients in environments where uptime is everything. Responsibilities Plan and carry out scheduled preventative maintenance on UPS systems, PDUs, bypass cabinets, and battery systems Respond to emergency callouts on a 24/7 basis when required Diagnose faults and troubleshoot critical power systems to identify root causes and resolve issues efficiently Ensure all work is completed accurately and to a high standard, with a focus on zero defects Communicate clearly with customers, explaining equipment operation and advising on best practice Identify and flag sales opportunities for additional products or services Assist with equipment commissioning and attend manufacturer training as required Handle battery installation, removal, and safe disposal Maintain company tools, equipment, and your personal vehicle to the required standard Complete all job documentation accurately and on time Provide mentoring and on-the-job guidance to junior team members Skills Experience Required: Minimum Associate's degree in Electrical/Electronic Engineering Technology or a related discipline At least 3 years of hands-on experience servicing, installing, and troubleshooting critical power or similar electrical equipment Solid understanding of Ohm's Law and electronic theory Ability to read and interpret electrical schematics and line diagrams Proficient with electrical and electronic test equipment Strong written and verbal communication skills Self-motivated, with the ability to manage your own workload independently Competent in Microsoft Outlook, Word, and Excel Valid driver's licence with current auto insurance Able to regularly lift up to 50 lbs Preferred: Factory-certified training on one or more major UPS brands Previous experience in a critical power field service role Experience working across data centres, hospitals, utilities, or industrial facilities Benefits Competitive salary of $100,000 – $130,000 depending on experience Full-time, permanent position Remote/field-based working with flexibility to manage your own schedule Supportive team culture with a strong focus on work-life balance Ongoing product and manufacturer training The opportunity to work with a team averaging over two decades of industry experience
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