Now Hiring: Pool Attendant - Part time (Seasonal) | Create a Safe & Welcoming Resort Experience!
Do you enjoy working outdoors, staying active, and providing great guest service? If so, we’d love to have you join our team as a Pool Attendant!
As a Pool Attendant, you’ll play an important role in delivering a positive and relaxing poolside experience for our guests. You’ll help maintain cleanliness, safety, and order throughout the pool deck and surrounding areas while providing friendly, professional service.
Pay Rate: $16.50/hr
What You’ll Do:
Maintain a clean, safe, and welcoming pool environment for guestsClean and inspect pool bathrooms to meet safety and presentation standardsReplenish supplies and notify management of needed repairs or maintenanceDistribute and manage pool towels responsiblyClean, arrange, and maintain pool furniture dailyRemove trash, debris, and potential hazards from pool and deck areasMonitor pool areas to help maintain a safe and orderly environmentInteract professionally with guests and owners, delivering a Gold Crown–level hospitality experienceFollow all company policies, procedures, and safety standardsAttend meetings and training sessions as requiredPerform additional duties as assignedWhat We’re Looking For:
High School Diploma or GED requiredStrong customer service and communication skillsAbility to manage multiple tasks in a fast-paced environmentDependable, punctual, and professional attitudeMust be flexible to work evenings, weekends, and holidaysMust meet company standards of conduct and appearanceWhy Join Us?
Work in a beautiful resort environmentBe part of a supportive, team-oriented workplaceStay active with an outdoor, hands-on roleInteract with guests and help create memorable vacation experiencesOpportunities to learn, grow, and gain hospitality experienceReady to bring your energy to our resort?
Apply today and help us make every guest experience unforgettable!
Now Hiring: Front Desk Associate (2nd Shift) | Join Our Resort Team!
Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we’d love to meet you!
Vacation Village in the Berkshires is currently looking for a Front Desk Associate to join our resort team. As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.
Pay: $18/hr
Shifts: 3:00pm - 11:30pm
What You'll Do:
Greet every guest with a smile and provide outstanding customer service from check-in to check-outAnswer guest inquiries and resolve issues quickly and professionallyManage room assignments, reservations, and billing with accuracyProcess payments and handle cash transactions confidentlyReview reservations and prepare for daily arrivalsMaintain front desk procedures, including key control and registration auditsEnsure confidentiality and security protocols are followedCollaborate with the team to keep operations running smoothlyTake initiative and support various tasks as neededWhat We’re Looking For:
A friendly, dependable, and customer-focused personalityStrong communication and multitasking skillsBasic math skills and comfort handling paymentsAbility to stay organized in a busy environmentTech-savvy with a willingness to learn new systemsDetail-oriented and trustworthy with guest informationPrevious hospitality or customer service experience is a plusFlexibility to work weekends and holidays as neededWhy Join Us?
Work in a welcoming, team-oriented resort environmentOpportunities to grow within hospitality and resort operationsBe part of creating memorable experiences for our guests every dayReady to bring your positive energy and customer service skills to our team?
Apply today and start your next adventure with us!
Now Hiring: Activities Staff (Seasonal) | Bring the Fun to Our Resort Team!
Do you love creating unforgettable moments and keeping guests smiling? Are you energetic, outgoing, and ready to make every day feel like vacation? If so, we’d love to meet you!
Vacation Village in the Berkshires is currently seeking a Seasonal Activities Attendant to join our resort team for the summer. In this role, you’ll help plan, promote, and lead daily recreational activities for guests of all ages: creating a fun, safe, and welcoming environment where memories are made.
Pay: $16.50/hr
What You’ll Do:
Plan and lead engaging daily activities and events for children and adultsEncourage guest participation and keep the energy upbeat and positivePromote a welcoming, safe, and enjoyable resort environmentCommunicate schedules and event details to guests clearly and enthusiasticallyAssist with poolside games, special events, and outdoor recreationMaintain clean and organized activity areas and equipmentEnsure guest safety and respond calmly in case of emergenciesSupport the team with event setup, cleanup, and coordination across departmentsWhat We’re Looking For:
Friendly, energetic, and guest-focused personalityStrong communication and interpersonal skillsOrganized and dependable, with a positive attitudeAble to multitask in a busy, fast-paced environmentPrior experience in hospitality, recreation, or customer service a plusFlexibility to work evenings, weekends, and holidays as neededWhy Join Us?
Work in a lively, team-oriented resort environmentEnjoy a role where every day brings something new and excitingOpportunities for growth in hospitality and resort operationsReady to bring your energy and creativity to our resort?
Apply today and help us make every guest experience unforgettable!
Now Hiring: Maintenance Technician | Keep Our Resort Running Smoothly!
Are you a hands-on problem solver with a knack for fixing things and keeping operations running like clockwork? Join our team as a Maintenance Technician and play a key role in maintaining a safe, clean, and welcoming environment for our resort guests.
Vacation Village in the Berkshires is looking for a dependable and detail-oriented team player who takes pride in keeping facilities in top shape while delivering great service. If you enjoy a fast-paced, guest-focused atmosphere and love working with your hands, this is the perfect opportunity for you!
Pay Rate: $20/hr
Shifts Available: AM 8:00am - 4:30pm and PM 2:00pm - 10:30pm
What You’ll Do:
Perform routine maintenance and repairs across the propertyConduct regular inspections and preventative maintenanceRespond quickly and professionally to guest service requestsIdentify and report maintenance issues with proactive solutionsFollow safety protocols and company maintenance proceduresMaintain clean and organized work areasAssist other departments as needed to ensure smooth operationsStay on top of daily tasks and attend required team meetingsWhat We’re Looking For:
1-2 years of maintenance experience (hospitality or facilities preferred)Strong work ethic and ability to multitask in a guest-facing environmentHigh school diploma or GED requiredAppliance repair certification is a plus (or willingness to get certified)Availability to work weekends, holidays, and flexible shiftsWhy Join Us?
Be part of a collaborative, high-energy teamMake a visible impact on guest satisfaction every dayOpportunities to grow within resort operationsWork in a beautiful setting where no two days are the sameIf you're ready to roll up your sleeves and keep things running behind the scenes, apply today and become part of a team that values quality, safety, and exceptional service.
Read LessNow Hiring: Pool Attendant (Seasonal)| Create a Safe & Welcoming Resort Experience!
Do you enjoy working outdoors, staying active, and providing great guest service? If so, we’d love to have you join our team as a Pool Attendant!
As a Pool Attendant, you’ll play an important role in delivering a positive and relaxing poolside experience for our guests. You’ll help maintain cleanliness, safety, and order throughout the pool deck and surrounding areas while providing friendly, professional service.
Pay Rate: $16.50/hr
What You’ll Do:
Maintain a clean, safe, and welcoming pool environment for guestsClean and inspect pool bathrooms to meet safety and presentation standardsReplenish supplies and notify management of needed repairs or maintenanceDistribute and manage pool towels responsiblyClean, arrange, and maintain pool furniture dailyRemove trash, debris, and potential hazards from pool and deck areasMonitor pool areas to help maintain a safe and orderly environmentInteract professionally with guests and owners, delivering a Gold Crown–level hospitality experienceFollow all company policies, procedures, and safety standardsAttend meetings and training sessions as requiredPerform additional duties as assignedWhat We’re Looking For:
High School Diploma or GED requiredStrong customer service and communication skillsAbility to manage multiple tasks in a fast-paced environmentDependable, punctual, and professional attitudeMust be flexible to work evenings, weekends, and holidaysMust meet company standards of conduct and appearanceWhy Join Us?
Work in a beautiful resort environmentBe part of a supportive, team-oriented workplaceStay active with an outdoor, hands-on roleInteract with guests and help create memorable vacation experiencesOpportunities to learn, grow, and gain hospitality experienceReady to bring your energy to our resort?
Apply today and help us make every guest experience unforgettable!
Now Hiring: Activities Staff | Bring the Fun to Our Resort Team!
Do you love creating unforgettable moments and keeping guests smiling? Are you energetic, outgoing, and ready to make every day feel like vacation? If so, we’d love to meet you!
Vacation Village in the Berkshires is currently seeking an Activities Attendant to join our resort team. In this role, you’ll help plan, promote, and lead daily recreational activities for guests of all ages: creating a fun, safe, and welcoming environment where memories are made.
Pay: $16.50
What You’ll Do:
Plan and lead engaging daily activities and events for children and adultsEncourage guest participation and keep the energy upbeat and positivePromote a welcoming, safe, and enjoyable resort environmentCommunicate schedules and event details to guests clearly and enthusiasticallyAssist with poolside games, special events, and outdoor recreationMaintain clean and organized activity areas and equipmentEnsure guest safety and respond calmly in case of emergenciesSupport the team with event setup, cleanup, and coordination across departmentsWhat We’re Looking For:
Friendly, energetic, and guest-focused personalityStrong communication and interpersonal skillsOrganized and dependable, with a positive attitudeAble to multitask in a busy, fast-paced environmentPrior experience in hospitality, recreation, or customer service a plusFlexibility to work evenings, weekends, and holidays as neededWhy Join Us?
Work in a lively, team-oriented resort environmentEnjoy a role where every day brings something new and excitingOpportunities for growth in hospitality and resort operationsReady to bring your energy and creativity to our resort?
Apply today and help us make every guest experience unforgettable!
Keep Every Transaction Accurate. Protect the Owner Experience. Support Growth.
Location: Maitland, FL
At Vacatia, we’re reinventing vacation ownership by combining hospitality, technology, and service to deliver exceptional experiences for owners and guests. What began in 2013 as a vacation rental marketplace has evolved into a full-service hospitality platform and one of the fastest-growing resort management companies in the U.S. As we continue to scale, our Escrow team plays a critical role in ensuring financial accuracy, compliance, and a seamless ownership experience.
As an Escrow Agent, you’ll support the daily reconciliation and processing of escrow funds connected to timeshare interval sales. This role is ideal for a highly organized and detail-oriented professional who thrives in a fast-paced environment and enjoys working with numbers, reconciliations, and cross-functional teams.
Why You’ll Love Working at Vacatia
Build the Future: Be part of a growing hospitality and vacation ownership company transforming the owner and guest experience.Impact That Matters: Your work directly supports financial accuracy, operational integrity, and customer trust.Innovation at Scale: Collaborate with Accounting, Sales, and Operations teams in a dynamic and evolving environment.Autonomy and Ownership: Take ownership of reconciliations, reporting, and escrow processing responsibilities with confidence and accountability.Culture of Growth: Join a team that values collaboration, professionalism, and continuous improvement.Your Impact
Reconcile daily and monthly escrow funds related to timeshare sales transactionsBatch merchant accounts and reconcile charges and credits against the sales systemPost verified charges and daily deposits into the escrow systemPrepare and process check requests for intercompany receivables and payablesIssue escrow checks for customers with rescinded contractsResearch and resolve reconciliation discrepancies and outstanding itemsMaintain daily check registers and reconcile bank balances with transaction activityCommunicate discrepancies and corrections with Sales and Accounting teamsMonitor returned deposits, NSF payments, and chargebacks while updating escrow balances accordinglyMaintain and organize escrow records and backup documentation in compliance with retention requirementsSupport month-end processes and additional departmental responsibilities as assignedWhat You Bring
High school diploma or equivalent requiredMinimum of 3 years of related experience in escrow, title company operations, accounting, or business administrationBachelor’s degree in Accounting, Real Estate, Business Administration, or related field preferredStrong math, analytical, and reconciliation skillsAdvanced attention to detail and accuracy in financial processingProficiency in Microsoft Excel, Word, and related systemsAbility to manage high-volume workloads while prioritizing tasks effectivelyStrong written and verbal communication skillsProfessional demeanor and collaborative approach when working across departmentsAbility to work independently in a fast-paced environmentFlexibility to work additional hours during month-end or peak periods when neededWorking Conditions & Physical Requirements
Primarily office-based work environmentFrequent use of computers, calculators, and standard office equipmentAbility to sit for extended periods and perform repetitive data entry tasksMay require occasional extended hours during month-end close periodsJoin Us
If you’re a detail-oriented professional who enjoys financial accuracy, problem-solving, and supporting operational excellence, we’d love to meet you. Join Vacatia and help deliver trusted experiences for owners, guests, and partners every day.
Read LessStart Here! Vacatia's Contact Center Hiring Event – May 14th!
Are you a natural on the phone? Do you love the idea of helping people vacation better?
Vacatia is expanding our Contact Center team and we’re looking for motivated voices to join our mission of providing smarter, more connected vacation experiences.
We are hosting a One-Day Hiring Event with on-the-spot interviews and job offers! Whether you’re a seasoned sales pro or looking to break into the industry, we have a seat for you.
EVENT DETAILS
Date: May 14thTime: 12:00 PM – 5:00 PMLocation: Vacatia Contact Center – Newport News, VAPositions: Full-Time & Part-Time Roles availableCompensation: $16-$18 an hour (plus uncapped commission)OPEN ROLES
Outreach Specialists (Entry-Level)
Perfect for those with great energy and communication skills looking to start a career in sales and marketing.
Travel Coordinators (Sales & Marketing)
As the "architect" of a Guest or Owner's future travel, you’ll turn potential interest into confirmed vacation memories.
The Connection: Build instant rapport to establish trust and a positive brand image.The Hustle: Identify prospective guests and invite them to experience Vacatia through incentivized presentations.The Goal: Schedule firm travel dates, handle deposits securely, and overcome objections with professional persistence.WHAT YOU BRING TO THE TABLE
A professional phone presence and the ability to present information clearly.1-2 years experience in sales or customer service preferred (call center experience is a huge plus!).Comfort using computers and quick to learn technology and systems.Drive- The "professional persistence" needed to meet goals and handle a fast-paced environment.High School Diploma or equivalent.Can’t wait to see you there and get you started on your next journey!
Vacatia, Inc. is an Equal Opportunity Employer M/F/D/V. Employment is at-will and this posting does not constitute an employment contract.
Read LessJoin Our Team as Assistant General Manager
Are you a dynamic hospitality leader who thrives on creating exceptional guest experiences while driving operational excellence? We’re seeking an accomplished Assistant General Manager to play a pivotal role in delivering seamless, five-star resort operations from arrival to departure
As AGM, you’ll be the connection point between all departments—guiding teams, supporting excellence, and ensuring our resort upholds the highest hospitality standards. From overseeing maintenance and housekeeping to elevating guest service and managing projects, this role is perfect for a dynamic leader who wants to make an impact every day.
What You’ll Do
Lead, coach, and develop resort teams through scheduling, performance management, and regular team meetings.Oversee preventive maintenance, capital improvements, renovations, and the overall appearance of buildings and grounds.Manage operational and project budgets, ensuring financial accountability and efficiency.Build and oversee strong relationships with third-party vendors and contractors.Conduct daily property inspections, addressing issues swiftly and ensuring proper follow-up and escalation.Serve as a key point of contact for guest and owner concerns, resolving matters with professionalism and care.Ensure compliance with all resort policies, procedures, and security standards.Maintain clear, effective communication with leadership, staff, and boards.What We’re Looking For
4+ years of leadership experience in hospitality, property management, or timeshare operations.Bachelor’s degree in Hospitality Management, Business Administration, or related field (or equivalent experience).Strong organizational, leadership, and problem-solving skills.Knowledge of facilities maintenance and housekeeping operations.Experience with renovation projects and contractor management.Excellent communication skills—bilingual preferred!Why You’ll Love It Here
Be part of a team passionate about hospitality excellence.Make a direct impact on guest experiences and resort success.Grow your career in a supportive, dynamic environment.If you’re ready to lead with confidence, build lasting relationships, and help shape unforgettable vacations, we’d love to hear from you!
Apply today and take the next step in your hospitality career!
Read Less