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UWM
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  • Servicing Construction Liaison  

    - Oakland County
    Servicing Construction Liaison The Servicing Construction Liaison is a... Read More
    Servicing Construction Liaison The Servicing Construction Liaison is a member of the Servicing team within the Servicing division at UWM. This position is responsible for managing inquiries from all internal and external parties regarding One-Time Close Construction Loans. This will require communicating with vendors, contractors, title agents, brokers and borrowers on a daily basis. The role will also be a support resource for internal teams such as Sales, Underwriting, and Closing. Construction loans have specific timeframe requirements for completion of work and additional setup requirements. This position will be responsible for managing the one-offs and educating the parties included to ensure the success of the transaction and project. What You Will Be Doing Answering inquiries regarding setup, underwriting conditions/requirements, vendor processing of budget and contractor approval, and closing challenges Tracking the progress of construction for individual loans Reviewing detailed summary reports that outline overall portfolio health and outline any specific risk indicators Recording, tracking and reconciliation of project funds Coordinate and communicate with internal partners, vendors and borrowers Review of property inspections and evaluation of completeness of the project Provide oversight over our primary construction vendor Effectively communicate with a wide variety of internal parties to resolve loan level issues Coordinate any disbursements with Finance Tracking and imaging all documentation for each project as well as noting of internal systems Other duties as assigned What We Need From You Must Have Qualifications: Great analytical and problem solving skills Excellent verbal and written communication skills Strong experience with MS Excel Vendor management experience Strong competency to elevate risk Strong organizational skills Experience in either processing, underwriting or project management High School Diploma Nice To Have Qualifications: Bachelor's degree Financial or accounting acumen The Place Read Less
  • Customer Service Expert  

    - Oakland County
    Account Executive Opportunity Want to turn your customer service exper... Read More
    Account Executive Opportunity Want to turn your customer service expertise into a rewarding career with unlimited financial potential? Consider joining our team of Account Executives. This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level and you can be part of it all. If you're ready to bring your "A" game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too. What You Will Be Doing Building and maintaining long-term relationships with broker accounts in all 50 states Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes Acting as your clients' go-to resource for guidance and solutions Delivering up-to-the-minute information about the latest products, resources and industry updates Championing your brokers and striving to make every loan a success story Monitoring the performance of accounts in your pipeline Building and managing a strong pipeline of loans to meet and exceed sales goals What We Need From You Required: High school diploma or equivalent Minimum one year of experience in mortgage sales as loan officer, mortgage banker or wholesale account executive OR minimum one year of relationship based sales experience Understanding the difference between retail and wholesale lending Proven success in building business relationships Confident communication skills and professionalism over the phone and face to face Proficiency with technology including Microsoft Office, CRM's and the ability to multi-task Ability to take feedback and be coached up with the desire to get better every day Hard workers who take accountability for their actions Self-motivated with a strong work ethic and a positive attitude Preferred: Knowledge of the mortgage industry with previous experience working for a retail or wholesale mortgage lender Inside sales and/or phone sales experience A passion for the mortgage industry Previous in a business to business sales model A desire for a six figure income and motivated to work in a competitive sales environment Note: This is an inside account executive position based in Pontiac, Michigan. Candidates must reside or be able to relocate to the metro Detroit area. We are not currently seeking outside account executives. Our account executive's work a 10:00am to 7:00pm schedule with a one-hour lunch. The Place Read Less
  • Entry Level Loan Lock Specialist  

    - Oakland County
    Entry Level Loan Lock Specialist The Entry Level Loan Lock Specialist... Read More
    Entry Level Loan Lock Specialist The Entry Level Loan Lock Specialist would be required to cover a broad area of responsibilities within the Lock Desk Team, which includes completing lock desk functions based on requests from both internal and external clients, monitoring and completing requests from assigned work queues, and handling questions from internal and external clients. What You Will Be Doing Processing lock requests such as manual locks, re-locks, and rate changes Completing lock related Change of Circumstance requests Monitoring inbound Lock Desk work queues to maintain SLA on all received requests Handling inbound phone calls from internal and external clients What We Need From You 6 months or more of either Mortgage Client Service experience or service industry experience such as Restaurant, Call Center, Retail Customer Service, Hotel Hospitality, etc. Successful track record with Client Service Comfortable with numbers and math Comfortable in a high production role Strong ability to remain calm and positive in stressful situations Resourceful when problem-solving and able to think outside of the box while following the process in place Ability to multi-task, prioritize, and quickly solve any problems that arise Know when to escalate an issue and to the appropriate team; strong skills in judgment calls Ability to simplify and include all details to provide appropriate feedback Proficient with the entire Microsoft Suite Open to learning, willing to be coached, and able to be adapt quickly in an ever-changing industry You thrive in a team environment. We're one team working towards one common goal You have a strong ability to take ownership when necessary We call this "Thumb Pointing" Driven with a strong work ethic who thrives on getting better every single day High School Diploma Onsite attendance is required The Place Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany