Job Title Duration: 3+ Months contract Job Description: Shift/Schedule: Onsite, M-F 8am-4:30p. MUST be flexible with working at any of the below work sites as work stations are limited and it may change. Dress Code: Aubergine (Eggplant) colored scrubs candidate must purchase Interview: 15 min Teams or Phone call Primary functions will be assisting with transferring data from one system to the new platform. MUST be okay with working in front of computer for 8 hours per day MUST be flexible with working at any of the below work sites as work stations are limited and it may change. POSSIBLE WORK LOCATIONS (MAX COMMUTE WITHIN LOCATIONS IS 25 MINS) 1280 Hospital Drive, Suite 302, Mt. Pleasant, SC 29464 1123 Queensborough Blvd., Suite 102, Mt. Pleasant, SC 29464 1625 Hospital Drive, Suite 360, Mt. Pleasant, SC 29464 851 Leonard Fulghum Blvd., Suite 201, Mt. Pleasant, SC 29464 10-A Farmfield Ave., Charleston, SC 29407 880 Island Park Drive, Suite 210, Daniel Island, SC 29492 1280 Hospital Drive, Suite 201, Mt. Pleasant, SC 29464 1625 Hospital Drive, 2nd floor, Mt. Pleasant, SC 29464 Responsibilities: Will be assisting with huge data backlog project to transfer patient demographic information, appointments into EPIC. Assist with scrubbing patient schedule. Assist with inbound call queue. Patient Registration: At registration, enters complete accurate patient demographic and insurance information in system. Greet patient, verify and correct any demographics and insurance information, copy insurance card and ensure copy is added to patient medical record. Communicate any changes in demographic and insurance information to the appropriate areas. Obtain updated patient registrations signature with date and ensure that the form is added to patient record. Collects and enters co-pay. Patient Check Out: At check out, verify patient charges in electronic system, recheck insurance information, schedule return appointments if appropriate and collect balances due. Run appropriate daily close reports, reconciling all cash, checks and credit card charges received for each business day. Verify charges in charge audit work queue and correct errors before releasing charges. Complete individual and/or practice reconciliation report including bank deposit slip. Scheduling: When scheduling appointment, enter necessary patient demographics if new patient; verifies information if established patient. Chooses appointment time based on patient request, physician/provider availability and urgency of appointment. General Clerical Duties: File. Make Copies. Answer the telephone, provide accurate follow up, take and communicate messages. EPIC and Charge Entry Audit: Responsible for resolving Work Queues in Epic including, but not limited to: Follow Up; Claim Edit; Charge Review (Audit and Review); Missing Guarantor. Research and analyze denials, correct errors to ensure charges captured and processed and goal for site errors is met or exceeded. Respond to patients and staff for billing and insurance questions. Resolve work queue errors
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