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  • Management and Program Analyst  

    US Department of Veterans Affairs
    - Washington County
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    Job Title Management and Program Analyst Job Description Major duties... Read More
    Job Title Management and Program Analyst Job Description Major duties include, but are not limited to: Provides guidance and recommendations to executive leadership, Service Chiefs, and Program Managers on implementing, managing, and evaluating VERA oversight programs. Serves as principal management advisor and technical authority to senior leadership on complex internal and external VERA program issues, including interpreting guidelines and formulating related policies. Formulates and implements VERA program plans in collaboration with leadership to ensure Health Care System needs are met effectively and efficiently. Establishes program goals, identifies solvable administrative problems related to VERA at the facility level, and demonstrates to operating service chiefs the benefits of utilizing VERA Coordinator services. Independently conducts special organizational studies on workflow operations and forecasts manpower, equipment, and space needs critical to managing the facility's VERA Program. Applies thorough knowledge of the VERA model, health care delivery systems, and service organization to analyze and evaluate complex data from across the Health Care System. Explores new channels of inquiry, reviews how organizational elements interact within the HCS, determines optimal ways to organize activities, and recommends courses of action or change. Assesses when operating activities lose effectiveness, studies the situation, designs new systems when necessary, and prepares to implement those redesigned processes within the HCS. Improves the effectiveness of program operations by establishing appropriate organizational structures and implementing efficient work methods and procedures that optimize use of manpower, funds, and equipment. Studies resource needs, working conditions, and procedures to identify areas requiring review, advise management on implications and options, and design study methodologies that quickly and economically obtain necessary facts across programs and service lines. Work Schedule: Monday - Friday, 8:00am to 4:30pm (Subject to change based on the needs of the Agency). Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Physical Requirements: The physical demands are minimal, requiring only moderate amounts of walking, standing, bending, or stooping. The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Position Description/PD#: Management and Program Analyst/ PD03343 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Read Less
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  • Environmental Services Technician - Housekeeping Aid  

    US Department of Veterans Affairs
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    Housekeeping Aid (HKA) - Environmental Services (EVS) Technician The H... Read More
    Housekeeping Aid (HKA) - Environmental Services (EVS) Technician The Housekeeping Aid (HKA) - Environmental Services (EVS) Technician plays a critical role in maintaining a clean, safe, and sanitary environment for Veterans, visitors, and staff at the U.S. Department of Veterans Affairs (VA). As an HKA-EVS Technician, you will perform a full range of light and heavy cleaning duties with minimal supervision. Major duties include, but are not limited to: Clean and sanitize patient rooms, wards, offices, corridors, restrooms, shower rooms, and other assigned areas Sweep, mop, scrub (machine), polish floors, and vacuum carpets and upholstered furniture Remove trash and waste, including regulated medical waste, in accordance with safety procedures Respond promptly to spills and maintain safe, hazard-free environments Clean walls, windows, ceilings, light fixtures, and Venetian blinds Refill dispensers (toilet tissue, paper towels, soap) and maintain supply levels Move furniture and equipment as needed to perform cleaning duties Use ladders and cleaning equipment safely to complete assigned tasks Follow established infection control, safety, and environmental protocols VA facilities employ a high percentage of Veterans, and HKA-EVS Technicians work alongside fellow Veterans in a mission-driven environment supporting patient care. Work Schedule: Work schedules may vary and will be based on the needs of the service. Shifts may include days, evenings, nights, weekends, and holidays. Position Description Title/PD#: Environmental Services Technician - Housekeeping Aid/PD99909S Physical Requirements: The position demands continuous walking, standing, stooping, kneeling, pulling, and pushing. The work requires the occasional use of heavy powered cleaning equipment (e.g., wall washers, industrial type buffers) weighing over 50 pounds. The duties necessitate considerable dexterity, hand, foot, and eye coordination, and concentration as well as visual acuity to see dirt, dust and debris. Working Conditions: Work is normally performed indoors with adequate heat, light, and ventilation. Some work may be performed outdoors where there may be exposed to varying degrees of heat and cold as well as inclement weather. PPE may be required in some circumstance as exposure to possible contagious diseases, blood and bloody secretion are inherent to this position. Care is required to avoid serious injuries (i.e., broken bones) when working on ladders, or when using 30-100-pound power equipment or handling hazardous materials. Read Less
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  • Medical Support Assistant  

    US Department of Veterans Affairs
    - San Mateo County
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    Medical Support Assistant VA offers a comprehensive total rewards pack... Read More
    Medical Support Assistant VA offers a comprehensive total rewards package: Total Rewards of a Allied Health Professional Medical Support Assistants will be assigned to interested facilities throughout VHA and may be permanently or temporarily (not to exceed 1-year) appointed on intermittent, part-time, or full-time schedule in support of the VA facilities across the Nation. This announcement is for the Medical Support Assistant (MSA) GS-05, which is the full performance level for MSAs. At this level, the MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting and advises clinical staff on current administrative processes, and support work relating to the care and treatment given to patients in inpatient units, outpatient clinics, patient scheduling call centers, Care in the Community Support Staff (CitC), and ancillary support services. Responsibilities include but not limited to: Answer phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines Schedule, cancel, re-schedule patient appointments and/or consults Enter no-show information and monitor appointment requests from multiple electronic sources Participate in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic Monitor both inpatient and outpatient appointments in areas of responsibility Verify and update demographics and insurance information when patients check-in for appointments Coordinate administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.) Serve as an initial point of contact for the units, clinics, patient, call centers, CitC, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems Utilize practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing visitors and patient treatment Apply, knowledge of standard procedures, utilizing medical records, and medical terminology Work Schedule: A variety of work schedules are available; Work schedule will be determined upon selection. NOTE: May be expected to work rotating weekends and holidays. Telework: Telework availability depends on location and service line and is not guaranteed. Functional Statement #: 000000 Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Read Less
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  • Medical Support Assistant  

    US Department of Veterans Affairs
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    Medical Support Assistant VA offers a comprehensive total rewards pack... Read More
    Medical Support Assistant VA offers a comprehensive total rewards package: Total Rewards of a Allied Health Professional Medical Support Assistants will be assigned to interested facilities throughout VHA and may be permanently or temporarily (not to exceed 1-year) appointed on intermittent, part-time, or full-time schedule in support of the VA facilities across the Nation. This announcement is for the Medical Support Assistant (MSA) GS-05, which is the full performance level for MSAs. At this level, the MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting and advises clinical staff on current administrative processes, and support work relating to the care and treatment given to patients in inpatient units, outpatient clinics, patient scheduling call centers, Care in the Community Support Staff (CitC), and ancillary support services. Responsibilities include but not limited to: Answer phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines Schedule, cancel, re-schedule patient appointments and/or consults Enter no-show information and monitor appointment requests from multiple electronic sources Participate in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic Monitor both inpatient and outpatient appointments in areas of responsibility Verify and update demographics and insurance information when patients check-in for appointments Coordinate administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.) Serve as an initial point of contact for the units, clinics, patient, call centers, CitC, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems Utilize practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing visitors and patient treatment Apply, knowledge of standard procedures, utilizing medical records, and medical terminology Work Schedule: A variety of work schedules are available; Work schedule will be determined upon selection. NOTE: May be expected to work rotating weekends and holidays. Telework: Telework availability depends on location and service line and is not guaranteed. Functional Statement #: 000000 Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Read Less
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  • Medical Support Assistant  

    US Department of Veterans Affairs
    - Rutherford County
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    Medical Support Assistant VA offers a comprehensive total rewards pack... Read More
    Medical Support Assistant VA offers a comprehensive total rewards package: Total Rewards of a Allied Health Professional Medical Support Assistants will be assigned to interested facilities throughout VHA and may be permanently or temporarily (not to exceed 1-year) appointed on intermittent, part-time, or full-time schedule in support of the VA facilities across the Nation. This announcement is for the Medical Support Assistant (MSA) GS-05, which is the full performance level for MSAs. At this level, the MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting and advises clinical staff on current administrative processes, and support work relating to the care and treatment given to patients in inpatient units, outpatient clinics, patient scheduling call centers, Care in the Community Support Staff (CitC), and ancillary support services. Responsibilities include but not limited to: Answer phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines Schedule, cancel, re-schedule patient appointments and/or consults Enter no-show information and monitor appointment requests from multiple electronic sources Participate in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic Monitor both inpatient and outpatient appointments in areas of responsibility Verify and update demographics and insurance information when patients check-in for appointments Coordinate administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.) Serve as an initial point of contact for the units, clinics, patient, call centers, CitC, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems Utilize practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing visitors and patient treatment Apply, knowledge of standard procedures, utilizing medical records, and medical terminology Work Schedule: A variety of work schedules are available; Work schedule will be determined upon selection. NOTE: May be expected to work rotating weekends and holidays. Telework: Telework availability depends on location and service line and is not guaranteed. Functional Statement #: 000000 Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Read Less
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  • Medical Support Assistant  

    US Department of Veterans Affairs
    - Leavenworth County
    Apply Now
    Medical Support Assistant VA offers a comprehensive total rewards pack... Read More
    Medical Support Assistant VA offers a comprehensive total rewards package: Total Rewards of a Allied Health Professional Medical Support Assistants will be assigned to interested facilities throughout VHA and may be permanently or temporarily (not to exceed 1-year) appointed on intermittent, part-time, or full-time schedule in support of the VA facilities across the Nation. This announcement is for the Medical Support Assistant (MSA) GS-05, which is the full performance level for MSAs. At this level, the MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting and advises clinical staff on current administrative processes, and support work relating to the care and treatment given to patients in inpatient units, outpatient clinics, patient scheduling call centers, Care in the Community Support Staff (CitC), and ancillary support services. Responsibilities include but not limited to: Answer phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines Schedule, cancel, re-schedule patient appointments and/or consults Enter no-show information and monitor appointment requests from multiple electronic sources Participate in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic Monitor both inpatient and outpatient appointments in areas of responsibility Verify and update demographics and insurance information when patients check-in for appointments Coordinate administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.) Serve as an initial point of contact for the units, clinics, patient, call centers, CitC, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems Utilize practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing visitors and patient treatment Apply, knowledge of standard procedures, utilizing medical records, and medical terminology Work Schedule: A variety of work schedules are available; Work schedule will be determined upon selection. NOTE: May be expected to work rotating weekends and holidays. Telework: Telework availability depends on location and service line and is not guaranteed. Functional Statement #: 000000 Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Read Less
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  • Medical Support Assistant  

    US Department of Veterans Affairs
    - Pierce County
    Apply Now
    Medical Support Assistant VA offers a comprehensive total rewards pack... Read More
    Medical Support Assistant VA offers a comprehensive total rewards package: Total Rewards of a Allied Health Professional Medical Support Assistants will be assigned to interested facilities throughout VHA and may be permanently or temporarily (not to exceed 1-year) appointed on intermittent, part-time, or full-time schedule in support of the VA facilities across the Nation. This announcement is for the Medical Support Assistant (MSA) GS-05, which is the full performance level for MSAs. At this level, the MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting and advises clinical staff on current administrative processes, and support work relating to the care and treatment given to patients in inpatient units, outpatient clinics, patient scheduling call centers, Care in the Community Support Staff (CitC), and ancillary support services. Responsibilities include but not limited to: Answer phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines Schedule, cancel, re-schedule patient appointments and/or consults Enter no-show information and monitor appointment requests from multiple electronic sources Participate in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic Monitor both inpatient and outpatient appointments in areas of responsibility Verify and update demographics and insurance information when patients check-in for appointments Coordinate administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.) Serve as an initial point of contact for the units, clinics, patient, call centers, CitC, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems Utilize practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing visitors and patient treatment Apply, knowledge of standard procedures, utilizing medical records, and medical terminology Work Schedule: A variety of work schedules are available; Work schedule will be determined upon selection. NOTE: May be expected to work rotating weekends and holidays. Telework: Telework availability depends on location and service line and is not guaranteed. Functional Statement #: 000000 Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Read Less
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  • Medical Support Assistant  

    US Department of Veterans Affairs
    - Cabell County
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    Medical Support Assistant VA offers a comprehensive total rewards pack... Read More
    Medical Support Assistant VA offers a comprehensive total rewards package: Total Rewards of a Allied Health Professional Medical Support Assistants will be assigned to interested facilities throughout VHA and may be permanently or temporarily (not to exceed 1-year) appointed on intermittent, part-time, or full-time schedule in support of the VA facilities across the Nation. This announcement is for the Medical Support Assistant (MSA) GS-05, which is the full performance level for MSAs. At this level, the MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting and advises clinical staff on current administrative processes, and support work relating to the care and treatment given to patients in inpatient units, outpatient clinics, patient scheduling call centers, Care in the Community Support Staff (CitC), and ancillary support services. Responsibilities include but not limited to: Answer phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines Schedule, cancel, re-schedule patient appointments and/or consults Enter no-show information and monitor appointment requests from multiple electronic sources Participate in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic Monitor both inpatient and outpatient appointments in areas of responsibility Verify and update demographics and insurance information when patients check-in for appointments Coordinate administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.) Serve as an initial point of contact for the units, clinics, patient, call centers, CitC, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems Utilize practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing visitors and patient treatment Apply, knowledge of standard procedures, utilizing medical records, and medical terminology Work Schedule: A variety of work schedules are available; Work schedule will be determined upon selection. NOTE: May be expected to work rotating weekends and holidays. Telework: Telework availability depends on location and service line and is not guaranteed. Functional Statement #: 000000 Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Read Less
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  • Medical Support Assistant (Advanced)  

    US Department of Veterans Affairs
    - Grafton County
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    Medical Support Assistant (Advanced) These positions serve as a Medica... Read More
    Medical Support Assistant (Advanced) These positions serve as a Medical Support Assistant (Advanced) at VA White River Junction Healthcare System. Position is responsible for a wide range of assignments and provides administrative support to the assigned section. Duties may include, but are not limited to: Supports clinics regarding clinic profile management. Collects and updates insurance information from Veterans, family members and other eligible patients. Prepares correspondence and memos as needed. Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes. Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable. Promotes Veterans registration for and utilization of MyHealthyVet (MHV) and kiosks usage. Follows procedures regarding Community Care referrals. Serves as the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects of patient appointments and referrals. Enters Veterans seeking emergent/urgent care, scheduling appointments accurately. Pre-Registers Veterans during check-in and utilizing call lists and telephones Veterans before their scheduled visits. Incumbent updates all patient demographics. Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient. Work Schedule: Monday through Friday, day shift hours, To Be Determined Compressed/Flexible: Not Authorized Remote: Not Authorized Telework/Virtual: Not Authorized Position Title/Functional Statement #: Medical Support Assistant (Advanced)/F01391 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required THIS OPEN Read Less
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  • Housekeeping Aid/Environmental Services EVS Technician  

    US Department of Veterans Affairs
    - Providence County
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    Housekeeping Aid The Housekeeping Aid (HKA)/ Environmental Services (E... Read More
    Housekeeping Aid The Housekeeping Aid (HKA)/ Environmental Services (EVS) Technicians who maintain VA facilities for Veterans and their families are essential to the patient care experience at the U.S. Department of Veterans Affairs (VA). A VA healthcare career as a HKA-EVS Technician means working alongside other Veterans, who make up 85 percent of the housekeeping staff. As a HKA/EVS Technician, you will perform a full range of light and heavy cleaning duties and routine housekeeping duties. Veterans rely on the skills of these professionals to keep patient areas clean and safe by addressing spills quickly, discarding trash, installing light bulbs in halls and rooms, and vacuuming and polishing floors. Duties include but are not limited to: Clean wards, patient rooms, storerooms, offices, corridors, restrooms, shower rooms, and other areas. Sweep, mop, scrub (machine) floors, vacuum carpets and upholstered furniture, empty waste baskets, clean light globes and Venetian blinds, wash walls, windows and ceilings by climbing small ladders, refill toilet tissue and towel dispensers and move furniture. Carry out assignments with minimal supervision. Address spills quickly, install light bulbs in halls and rooms. This includes, but is not limited to, making beds, changing linens, linen distribution, dusting furniture and blinds, cleaning the kitchen, loading, and unloading the dishwashers, vacuuming, collection and removal of waste, cleaning of walls, corners, and baseboards. The incumbent cleans guest rooms as needed/upon checkout. This includes changing bed linens, emptying trash, vacuuming, and edging carpets, mopping bathroom floor, dusting all furniture (picture frames, bed frames, lamps, TVs, dressers), cleaning glass and mirrors, cleaning bathroom (cleans/disinfects floors, toilets, counters, showers), replenishing guest room supplies including folding and distributing all linens and towels to guest rooms and/or linen room. Daily cleaning of common areas including kitchen and kitchen surfaces, kitchen appliances, ovens, and refrigerators; living room, dining room, family room, laundry room, hallways, main office and its bathroom, visitor bathroom and stairs. The incumbent will inventory, and re-order all needed cleaning supplies and equipment through VA EVS. Work Schedule: Full-time, schedule will be based on facility needs. Compressed/Flexible Schedule: Not Available. Position Description Title/PD#: Housekeeping Aid/99909S Relocation Incentive: Not authorized Read Less
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