TITLE: Family Support Specialist II
REPORT TO: Senior Project Manager
BACKGROUND:
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in
communities that are undergoing comprehensive physical revitalization.
Founded in 1978, USI is a leader in community development, supporting over 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.
JOB SUMMARY:
The Family Support Specialist II is responsible for providing comprehensive case management, referrals, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance the quality of life for seniors and people with disabilities, and increase opportunities for residents. This role involves collaborating with a team of professionals in various fields to determine suitable approaches and support families in different neighborhoods under the U.S. Department of Housing and Urban Development.
JOB RESPONSIBLTIES:
Conduct intake, assessments, enroll residents in family support program, and visit various locations for resident information gathering. Collaborate with families on Development Plans, assist in accessing social services, advocate for service delivery for up to 100 individuals. Ensure privacy, track resident data in USI's "LEARN" system, attend community and program-related meetings. Available for occasional nights/weekends, travel up to 25%, perform administrative tasks. Providing resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship. Offering consultation services in financial management and goal-setting. Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital access. Supporting and promoting the development of the USI CDFI client base.QUALIFICATIONS:
Bachelor’s degree in Social Work, Sociology, Psychology, or related field. 3+ years of experience as a case manager or in direct practice with low-income households; health services experience a plus. Valid driver’s license and automobile availability for work use. Commitment to strengths-based, family-focused service planning and understanding of program philosophies. Ability to handle confidential information professionally. Independent and proactive work ethic, with strong team collaboration skills. Availability for evening and weekend functions as required. Strong verbal and written communication skills for diverse communities. Effective real-time priority management. Excellent organizational, planning, and time management skills. Ability to excel in fast-paced, culturally diverse environments. Proficiency in MS Office Suite (Advanced Excel) and other common software.Urban Strategies, Inc. is an Equal Opportunity Employer.
Read LessBackground:
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in
communities that are undergoing comprehensive physical revitalization.
Founded in 1978, USI is a leader in community development, supporting over 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.
Job Summary:
The Family Support Specialist II is responsible for providing comprehensive case management, referral, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance quality of life for seniors and the disabled, and increase opportunities for residents. This position will work with a team of social workers, case managers, relocation and employment specialists, and other professionals to identify appropriate strategies and assist families under the Promise Neighborhood Improvement (PNI) Grant from the U.S. Department of Education.
Direct Service Delivery Responsibilities
Conduct intake and assessments for residents for enrollment into the case management program.Conduct home visits, office visits, community site visits to collect information from residents.Works with families to assess, develop, implement, monitor, and recommend modifications to Development Plans using a multidisciplinary process.Utilize knowledge of the local community to assist residents with navigating a variety of social service organizations and public agencies.Identify gaps in services, advocate on behalf of residents, coordinate and monitor service delivery for an assigned caseload.Maintain privacy and confidentiality of all household information given.Enter and track all resident data entered into Urban's customized performance management system "LEARN" to document resident progress in real time.Attend community supportive services meetings with critical partners and other social service entities.Actively participate in Urban Strategies program meetings and other meetings related to the project.Be available to occasionally work nights and/or weekends, and travel.Performs a range of associated administrative functions, as appropriate, such as monitoring budgets, preparing administrative and programmatic reports and correspondence, and submitting billing documentation, as required.Performs miscellaneous job-related duties as assigned.QUALIFICATIONS:
Education and/or experience required:
Bachelor's Degree in Social Work, Sociology, Psychology or other relevant field.A minimum of three years of work experience as a case manager, service connector, or other relevant direct practice with low-income households, experience with health services a plus.Commitment to strengths-based and family-focused service planning; ability to understand program philosophies and place-based approachAbility and commitment to handle privileged information in a professional and confidential mannerAbility to function as a team player in both internal and external relationshipsAvailability to attend evening and weekend functions as requiredPossession of a valid driver's license and availability of automobile for work useStrong verbal and written communication skillsMust be proficient in Microsoft Outlook, Word and Excel
Skills and/or competencies required:
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.Strong organizational, planning and time management skills.A strong sense of and respect for confidentiality involving both participants and fellow employees.Must excel in fast-paced environmentAbility to work in a variety of settings with culturally-diverse persons and communities with the ability to be culturally sensitive and appropriate.The ability to work independently and with initiative, combined with skills for thriving in a team environment to achieve shared goals.Computer proficiency in MS Office Suite (Advanced MS Excel), other commonly used software.Urban Strategies is an equal opportunity employer
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TITLE: Education Specialist
REPORTS TO: Family Support Specialist Manager
LOCATION: St. Louis MO- 63106
BACKGROUND:
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in
communities that are undergoing comprehensive physical revitalization.
Founded in 1978, USI is a leader in community development, supporting over 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.
JOB SUMMARY:
The Education Specialist will develop, implement, and evaluate educational programs that foster lifelong learning initiatives and career readiness. This role involves working closely with community members, educators, and partner organizations to address educational needs and promote continuous personal and professional growth.
JOB RESPONSIBLTIES:
Support students in their educational and workforce transitions, offering readiness assistance such as job training, internships, and career counseling.Engage and assist parents and families, providing support both at school and at home.Coordinate community-based support for students, fostering their ongoing connection to the community and success in post-secondary education and the workforce.Ensure access to social, health, nutrition, and mental health services for families and students, while actively promoting attendance strategies.Compile and analyze research data for decision-making purposes and represent Urban Strategies at local meetings, providing detailed reports.Troubleshoot education-related issues and align services with Family Support Specialists.Assist families in navigating school choice options and maintain education data integrity within LEARN.Participate in national education webinars and training opportunities to enhance skills.Foster successful educational partnerships by tracking leverage, facilitating data sharing, and collaborating on initiatives with partners.Develop and update an Educational Resource Portfolio.Providing resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship.Offering consultation services in financial management and goal-setting.Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital access.Supporting and promoting the development of the USI CDFI client base.QUALIFICATIONS:
Bachelor’s degree in human services or related field required.3 years of project management experience, including complex contracts or grants administration for 2 years.Strong verbal and written communication skills, ability to work in cross-disciplinary teams.Excellent organizational, planning, and time management skills.Experience in case management, service coordination, and relationship building.Proficient in MS Office Suite and desktop publishing software, SPSS proficiency is advantageous.Passion for social entrepreneurship and ability to handle confidential information professionally.Flexibility for evening/weekend functions and travel.Knowledge of the local community is preferred.Knowledge of the community and area at which the position serves.Urban Strategies, Inc. is an Equal Employment Opportunity Employer
Read LessREPORTS TO: Senior Project Manager or Family Support Specialist Mgr.
SUPERVISORY RESPONSIBILITIES: Lead management activities and outreach staff.
BACKGROUND:
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in
communities that are undergoing comprehensive physical revitalization.
Founded in 1978, USI is a leader in community development, supporting over 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.
JOB SUMMARY:
The Family Support Specialist III provides comprehensive family support, referrals, and community coordination to promote economic self-sufficiency and enhance residents' quality of life. They lead the team in developing strategies to ensure family stability and success.
JOB RESPONSIBLTIES:
Lead family support meetings to review complex issues and ensure residents receive necessary services. Coordinate with On-site Project Manager and service providers based on resident progress. Monitor data quality and completeness in LEARN. Prepare progress reports for stakeholders. Analyze data and develop strategies with the Senior Project Manager and management team. Conduct intake, assessments, and visits for residents. Assist residents in accessing community resources. Advocate for residents and coordinate service delivery. Maintain privacy and confidentiality of resident information. Enter and track resident data in LEARN. Maintain effective partnerships internally and externally. Participate in program meetings and other related meetings. Perform assigned job duties.QUALIFICATIONS:
Bachelor's Degree required, Master’s preferred, or equivalent education/experience.5 years of nonprofit or human services experience. Valid driver’s license and access to a car for work. Ability to handle privileged information confidentially. Strong independent and teamwork skills. Availability for evening/weekend events and travel. Excellent verbal and written communication. Proficient in facilitating group processes. Strong organizational and time management skills. Data analysis for resident-driven program designs. Respect for confidentiality and cultural sensitivity. Proficient in MS Office Suite and other software.Urban Strategies, Inc. is an Equal Opportunity Employer.
REPORTS TO: Senior Project Mgr. or Family Support Specialist Mgr.
For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our mission is all children and families will be stable and thriving.
JOB SUMMARY:The Lead Mobility Specialist is responsible for the planning, supervision and execution of mobility services for families being relocated as part of the execution of a place-based transformation initiative. Additionally, the Lead Mobility Specialist is responsible for providing comprehensive case management, referral, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance quality of life for seniors and the disabled, and increase opportunities for residents. In addition, they will provide specialized assistance to support families through the relocation process as identified below. This position will work with a team of social workers, case managers, and employment specialists, and other professionals to identify appropriate strategies and assist families under the Norfolk St. Pauls People First Initiative funded in part through a Choice Neighborhoods Implementation (CNI) Grant from the U.S. Department of Housing and Urban Development.
Urban Strategies is an equal opportunity employer.
REPORT TO: Associate Project Manager
LOCATION: Norfolk
BACKGROUND:
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in
communities that are undergoing comprehensive physical revitalization.
Founded in 1978, USI is a leader in community development, supporting over 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to results-based, data-driven, and equity-centered.
JOB SUMMARY:
The Family Support Specialist II is responsible for providing comprehensive case management, referrals, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance the quality of life for seniors and people with disabilities, and increase opportunities for residents. This role involves collaborating with a team of professionals in various fields to determine suitable approaches and support families in different neighborhoods under the U.S. Department of Housing and Urban Development.
JOB RESPONSIBLTIES:
Conduct intake, assessments, enroll residents in family support program, and visit various locations for resident information gathering.Collaborate with families on Development Plans, assist in accessing social services, and advocate for service delivery for up to 100 individuals.Ensure privacy, track resident data in USI's "LEARN" system, and attend community and program-related meetings.Available for occasional nights/weekends, travel up to 25%, and perform administrative tasks.Providing resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship. Offering consultation services in financial management and goal setting. Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital access. Supporting and promoting the development of the USI CDFI client base.QUALIFICATIONS:
Bachelor’s degree in social work, Sociology, Psychology, or a related field.3+ years of experience as a case manager or in direct practice with low-income households; health services experience is a plus.Valid driver’s license and automobile availability for work use.Commitment to strengths-based, family-focused service planning and understanding of program philosophies.Ability to handle confidential information professionally.Independent and proactive work ethic, with strong team collaboration skills.Availability for evening and weekend functions as required.Strong verbal and written communication skills for diverse communities.Effective real-time priority management.Excellent organizational, planning, and time management skills.Ability to excel in fast-paced, culturally diverse environments.Proficiency in MS Office Suite (Advanced Excel) and other common software.Urban Strategies, Inc. is an Equal Opportunity Employer.
LOCATION: Norfolk, VA
REPORT TO: Director of Operations
STATUS: Full Time
SUPERVISORY RESPONSIBILITIES: Possibly (for site-based staff, and resident outreach workers, interns or practicum students)
BACKGROUND:
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in
communities that are undergoing comprehensive physical revitalization.
Founded in 1978, USI is a leader in community development, supporting about 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.
Job Summary:
The Project Manager will plan and direct strategies to ensure family stability and thriving in the target area, establishing strong relationships with clients and key community partners. This position is funded by Choice Neighborhood Initiatives grant funds.
JOB RESPONSIBILITIES:
Identify and engage high-impact partners to meet program goals.Lead and support sub-contractors and partners across sectors in program implementation.Build and maintain relationships with key organizations and service providers.Manage special projects as needed.Collaborate with the housing management team to address site-specific housing stability goals.Foster partnerships to boost neighborhood economic development.Develop and implement a neighborhood revitalization plan to support residents and enhance economic mobility.Develop and implement an Annual Plan aligned with program goals and vision, informed by needs assessments and evidence-based practices.QUALIFICATIONS:
Master’s Degree preferred. Bachelor’s Degree required.5 years of nonprofit or human services experience with increasing responsibility in project management, partnership oversight, contract management, and team supervision.Excellent oral and written communication skills, effective with diverse stakeholders, (must provide writing sample demonstrating effective persuasive writing during interview process).Comfortable and effective in facilitating group processes.Ability to set vision, lead, and empower team members, residents, and service partners.Strong organizational, planning, and time management skills.Proficient in data analysis and resident-driven, data-driven program design.Strong sense of confidentiality for participants and employees.Excel in a fast-paced environment with multiple service locations and diverse stakeholders.Culturally sensitive and able to work in diverse settings.Passionate about community building and able to inspire others.Ability to work independently with initiative and thrive in a team environment.Skilled in developing and managing program/project budgets.Proficient in MS Office Suite, especially Advanced MS Excel, and other common software.Urban Strategies, Inc. is an Equal Opportunity Employer.
Read LessREPORTS TO: Senior Project Manager
LOCATION: Norfolk, Virginia
STATUS: Full-Time
SUPERVISORY RESPONSIBILITIES: Responsible for supervision of case management and outreach staff.
BACKGROUND:
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in
communities that are undergoing comprehensive physical revitalization.
Founded in 1978, USI is a leader in community development, supporting about 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.
JOB SUMMARY:
The Family Support Specialist Manager directs family support services, referrals, and community service coordination to foster economic self-sufficiency and improve the quality of life for residents, leading a team to ensure family stability and success.
JOB RESPONSIBILITIES:
QUALIFICATIONS:
Bachelor's degree required; Master's degree preferred in Social Work, Sociology, Psychology, or relevant field, or equivalent education/experience.5 years of nonprofit or human services experience providing assessments, referrals, and follow-up. Supervisory experience preferred. Commitment to family-focused service planning and program philosophies. Ability to handle privileged information confidentially and culturally sensitive. Availability to work evenings/weekends as needed.Valid driver's license and access to a vehicle. Strong interpersonal, organizational, and time management skills. Ability to analyze data and design programs based on resident-driven and data-driven rationale. Must be able to lift up to 25 lbs. regularly and load/unload materials as needed.Comfortable working independently and in a team environment. Computer proficiency in MS Office Suite and other software.Urban Strategies, Inc. is an Equal Opportunity Employer
Read LessREPORT TO: Senior Project Manager
BACKGROUND:
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in
communities that are undergoing comprehensive physical revitalization.
Founded in 1978, USI is a leader in community development, supporting over 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.
JOB SUMMARY:
The Family Support Specialist II is responsible for providing comprehensive case management, referrals, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance the quality of life for seniors and people with disabilities, and increase opportunities for residents. This role involves collaborating with a team of professionals in various fields to determine suitable approaches and support families in different neighborhoods under the U.S. Department of Housing and Urban Development.
JOB RESPONSIBLTIES:
Conduct intake, assessments, enroll residents in family support program, and visit various locations for resident information gathering. Collaborate with families on Development Plans, assist in accessing social services, advocate for service delivery for up to 100 individuals. Ensure privacy, track resident data in USI's "LEARN" system, attend community and program-related meetings. Available for occasional nights/weekends, travel up to 25%, perform administrative tasks. Providing resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship. Offering consultation services in financial management and goal-setting. Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital access. Supporting and promoting the development of the USI CDFI client base.QUALIFICATIONS:
Bachelor’s degree in Social Work, Sociology, Psychology, or related field. 3+ years of experience as a case manager or in direct practice with low-income households; health services experience a plus. Valid driver’s license and automobile availability for work use. Commitment to strengths-based, family-focused service planning and understanding of program philosophies. Ability to handle confidential information professionally. Independent and proactive work ethic, with strong team collaboration skills. Availability for evening and weekend functions as required. Strong verbal and written communication skills for diverse communities. Effective real-time priority management. Excellent organizational, planning, and time management skills. Ability to excel in fast-paced, culturally diverse environments. Proficiency in MS Office Suite (Advanced Excel) and other common software.Urban Strategies, Inc. is an Equal Opportunity Employer.
Read LessReport To: Project Manager
BACKGROUND:
USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in communities that are undergoing comprehensive physical revitalization.
Founded in 1978, USI is a leader in community development, supporting over 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.
JOB SUMMARY:
The Family Support Specialist II is responsible for providing comprehensive case management, referrals, and seamless coordination with community and supportive service activities that promote economic self-sufficiency for families, enhance the quality of life for seniors and people with disabilities, and increase opportunities for residents. This role involves collaborating with a team of professionals in various fields to determine suitable approaches and support families in different neighborhoods under the U.S. Department of Housing and Urban Development.
JOB RESPONSIBLTIES:
Conduct intake, assessments, enroll residents in family support programs, and visit various locations for resident information gathering.Collaborate with families on Development Plans, assist in accessing social services, advocate for service delivery for up to 100 individuals.Ensure privacy, track resident data in USI's "LEARN" system, attend community and program-related meetings.Available for occasional nights/weekends, travel up to 25%, perform administrative tasks.Providing resources and knowledge for clients to access capital, including loans for financial goals like housing and consumer products, to build credit, reduce debt, and support wealth growth through entrepreneurship.Offering consultation services in financial management and goal-setting. Hosting in-person and virtual seminars for clients seeking financial literacy management resources and capital access.Supporting and promoting the development of the USI CDFI client base.QUALIFICATIONS:
Bachelor’s degree in social work, Sociology, Psychology, or related field.3+ years of experience as a case manager or in direct practice with low-income households; health services experience a plus.Valid driver’s license and automobile availability for work use.Commitment to strengths-based, family-focused service planning and understanding of program philosophies.Ability to handle confidential information professionally.Independent and proactive work ethics, with strong team collaboration skills.Availability for evening and weekend functions as required.Strong verbal and written communication skills for diverse communities.Effective real-time priority management.Excellent organizational, planning, and time management skills.Ability to excel in fast-paced, culturally diverse environments.Proficiency in MS Office Suite (Advanced Excel) and other common software.Urban Strategies, Inc. is an Equal Opportunity Employer.
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