Organizational Summary Contraceptive care is basic health care. Yet too many patients in the U.S. struggle to access the care they want, when they want it. A national nonprofit founded in 2014, Upstream USA partners with healthcare organizations to provide free training, education, and technical assistance to improve their contraceptive services and meet their patients’ needs – at no cost to them. Over ten years, we’ve supported 200+ healthcare partners (including primary care practices, federally qualified health centers, health systems, and more) with a transformative approach that empowers patients to access the contraceptive care where they already receive most of their healthcare. We’re on a path to partnering with health care organizations that collectively serve 5 million patients by 2030. We do not accept funding from pharmaceutical companies or the government. Our work is made possible by generous support from venture philanthropy. That privilege comes with high expectations about growth and scale and a focus on measurable outcomes and impact. We’re a 2023 Audacious Project recipient that continues to garner attention from many leading publications, including Harvard Public Health , Bloomberg, MedPage Today, Baltimore Sun , the Fresno Bee , and WBUR . We welcome individuals interested in career opportunities, partnerships, or philanthropic endeavors seeking additional information to visit our website ( www.upstream.org ) or email us at info@upstream.org . Position Summary As a Strategy Intern on our Strategy team at Upstream, USA, you will have the opportunity to gain hands-on experience and contribute to various aspects of the Strategy function. You will work closely with members of our Strategy team to create and maintain foundational workflow and project management systems and assist with executive-level projects in the key areas listed below. Specific bodies of work within the functions are illustrative and may vary depending on organizational priority. Availability to commit to 30 or more hours per week for the duration of the internship preferable. Essential Duties and Responsibilities Strategy Team Administration and Infrastructure General Support: Provide administrative support to the Strategy team, including maintaining records, updating databases, and preparing related documents. Knowledge Management: Assist in creating and maintaining Strategy folders and digital filing systems (Google Drive) including but not limited to creation of helpful standard operating procedures (SOPs) and templates to drive cohesive, efficient, and consistent team operations. Leadership Operations and SLT (Senior Leadership Team) Governance Operational Tools: Build and govern project management tools and templates (e.g., Asana boards) for successful SLT operations to track deliverables and operational efficiency for an executive audience Executive Communications: Draft executive-level communications and presentations in partnership with the Strategy team Strategic Planning and 2026 Goals Strategy Refresh: Support preparation for an annual leadership meeting with the senior leadership team to refresh the multi-year strategy Goal Monitoring: Assist in updating and linking key performance metrics (KPIs) with annual goals. Support strategic org-wide goal communications on progress. Annual Planning Cycle: Support the execution of the annual and multi-year planning processes, ensuring integration with budget, resource allocation, and goal-setting cycles Innovation and Strategic Research Innovation Framework: Provide project management support to launch this work and help track the sourcing and evaluation of new ideas Market Intelligence: Conduct ad-hoc market research and analysis (e.g. market sizing or rural/urban landscape analysis Additional duties as assigned Required Education, Experience, Knowledge, Skills and Ability Upstream fosters a mission-oriented workplace and welcomes applicants of all backgrounds. The ideal candidate upholds our mission of accessible, patient-centered contraceptive care, builds trust through empathy and honesty, and contributes to a collaborative culture. They bring enthusiasm to their work, creating opportunities for connection and celebration. Pursuing a graduate or undergraduate degree in social impact, business, public health, non-profit administration or a related field. Strong communication skills, both written and verbal. Detail-oriented with excellent organizational skills and a proven ability to manage complex file management including creating and organizing documents. Ability to maintain confidentiality and handle sensitive information with discretion. An interest in organizational effectiveness, leadership operations, and high-level nonprofit administration Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and Google Suite. Enthusiastic about learning and contributing to the Strategy fun Travel Requirements This role will require local travel twice each week into our Boston office for in person meetings. There may be an opportunity to attend a department retreat. Hiring Range The hourly rate is: $20/hour for an undergraduate student $30/hour for an advanced degree student Pay Transparency Final offers for this position will be based upon several factors including the scope of the role, market compensation analysis, position requirements, candidate’s experience level and capabilities, fairness in internal pay considerations and will be made within the parameters of Upstream USA's compensation framework and philosophy. Other Upstream Staff Expectations All Upstreamers must be able to attend work-related in-person meetings and functions as needed. In our hybrid work environments, there is a basic expectation that our Upstreamers will ensure that their work from home setups will have reliable access to phone and Internet to ensure connectivity to their teams. At Upstream we gather for moments that matter for training, teaming and connection. Our teams come together for occasional in person meetings and organizational retreats. As part of our hybrid work practices, this travel expectation will be applicable for all Upstreamers, even those based remotely. Engage in organization-sponsored learning
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