University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. Representing more than 200 physicians, UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians’ practice at hospitals and medical offices throughout the region.
University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.
POSITION INFORMATION
Job Title: Care Manager- Ambulatory
Department: Value Based Care
Reports to: Manager, Care Management and Coordination
POSITION SUMMARY
The Longitudinal Care Manager (LCM) will be responsible for the planning, organizing, implementing, and coordinating care management activities utilizing the nursing process to provide a team-based, patient-centered approach. This role will work collaboratively with physicians and the care team to promote health services that are appropriate, safe, and efficient. Strong organizational, analytical, and positive relationship-building skills are essential for this position. This role may be aligned to specific patient populations based on program needs.
ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES
Conducts comprehensive health, self-management, socio-economic, behavioral, and risk status assessments with patients. Supports treatment adherence.Establishes and maintains care plans based on the documented patient-set goals and needs. Guides specific, measurable, attainable, realistic, and time-bound goals.Conducts proactive outreach and provides appropriate follow-up to patients and care team. Meets deadlines.Maintains ongoing communication with the specialty care physicians and other providers involved in the patient’s plan of care, updating the care plan as necessary.Communicates with agencies and community service providers, identifies available community and health resources, and helps the patient and family access needed care and services.Educates the patient, family, guardian, or caregiver to support self-management, independent living, and activities of daily living.Maintains a professional, collaborative, and productive relationship with providers and the care team.Participates in quality improvement projects as needed and implements quality improvement initiatives.Promotes effective collaboration amongst care team members, including the patient and family. Identifies and builds upon the assets and strengths of all members of the care team.Effectively utilizes all tools available to support care coordination. Maintains a high level of proficiency with tools within EMRs and other applications intended to support patient care.Works with a team of health care professionals and will require flexibility to shift responsibilities as necessary.Participates in program, department, and clinic team meetings as indicated.Other duties as assigned.REQUIRED QUALIFICATIONS
Education: Graduate of an accredited RN program License and/or Certification: Current unencumbered Ohio Registered Nurse Licensure BLS CertificationSkills: Excellent interpersonal, written, and verbal communication skillsDemonstrated ability to work collaboratively.Ability to meet deadlines, prioritize, organize time, and work autonomously.Years of Experience: 2+ years of experiencePREFERRED QUALIFICATIONS
Education: BSN preferredLicense and/or Certification:Case Manager Certification preferred (CCM)Skills: Care management experience preferred.Experience with quality improvement processes preferred.Years of Experience: 5+ years of experienceGENERAL REQUIREMENTS
Works in a safety- conscious manner that supports and ensures safe work practices.Complies with all UTP and other applicable UT policies and procedures and local, state, and federal regulations. Interacts in a tactful, diplomatic, and humanistic manner with patients, visitors, and co-workers to provide a patient-centric environment.
WORKING CONDITIONS
Works in a professional office environment with possible moderate to high stress levels. Primarily inside in well-lit, well-ventilated areasNo weekends, no holiday and no call is requiredThe above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.
Equal Opportunity Employer/Drug-Free Workplace
University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. Representing more than 200 physicians, UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians’ practice at hospitals and medical offices throughout the region.
University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.
The Medical Assistant will provide routine clerical tasks under the supervision of a physician. This position will work within a collaborative care model with patients and various specialty clinics. Responsible for assisting physicians and other healthcare providers with patient care, clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from clinic services. Conveys a positive image of the clinical and organization
ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES
Perform clinical procedures under supervision of physician or healthcare providerPhysical exam preparations, clinical pharmacology, drug administrations through various routes including injectionsEscort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chartCommunicate instructions to patients as instructed by physician or healthcare provided in a clear and professional mannerEnsure all related reports, labs, and information is available in patients medical record prior to their appointment (chart prep)Prescription verification with physician’s orderMinor surgical assists with in-office procedures, surgical tray set up, pre/post op surgical care, dressing applications, and suture removalCapillary, venipunctures, and CLIA waived testing procedures while adhering to laboratory guidelines and MA scope of practice.Keep exam rooms stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required.Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.Triage and process messages from patients and front office staff to physicians and physician assistants.Maintain accurate logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, sample medication log, etc.).May assist with various specialty duties, such as but not limited to: EKG testing (assembling necessary equipment for 12-Lead EKG), pulmonary testing, urology testing, hydrogen breath testing, etc.Cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control.Must be a champion for quality indicators with the ACO and other payers to ensure progression for achieving excellent quality initiative standards on a quarterly basis.Fulfills organizational responsibilities as assigned which include, respecting/promoting patient rights, responding appropriately to emergencies, and sharing problems relating to patients and/or staff with immediate supervisors quickly.Other duties as assignedREQUIRED QUALIFICATIONS
Education: High School Diploma or EquivalentLicense/Certification: BLS Certification from the American Heart Association Years of Experience: 1+ year of clinical/medical industry experience or Medical Assistant Diploma in lieu of experience. Skills: Demonstrate interpersonal skills to work with Physicians, Patients, and Employees at all levelsClinical ProficiencyHigh degree of professionalism and strong work ethicDemonstrate basic computer skills. MS Office proficiency.Excellent judgement and discretion required in handling highly sensitive, privileged, and confidential information in a respectful manner and in accordance with HIPPAPREFERRED QUALIFICATIONS
Education: Diploma from an accredited Medical Assisting ProgramLicense/Certification: RMA, CMA, or CCMAYears of Experience: 2+ years of experienceSkills Previous experience as an STNA, EMT, MA, or similar work experienceWORKING CONDITIONS
Occasional lifting, up to approximately 50 poundsSitting, standing, walking, talking, and hearingPrimarily inside in well-lighted, well-ventilated areasExposure to medical patients in a clinical setting; including direct care and close proximityThe above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.
Equal Opportunity Employer/Drug-Free Workplace
University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. Representing more than 200 physicians, UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians’ practice at hospitals and medical offices throughout the region.
University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.
The Medical Assistant will provide routine clerical tasks under the supervision of a physician. This position will work within a collaborative care model with patients and various specialty clinics. Responsible for assisting physicians and other healthcare providers with patient care, clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from clinic services. Conveys a positive image of the clinical and organization
ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES
Perform clinical procedures under supervision of physician or healthcare providerPhysical exam preparations, clinical pharmacology, drug administrations through various routes including injectionsEscort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chartCommunicate instructions to patients as instructed by physician or healthcare provided in a clear and professional mannerEnsure all related reports, labs, and information is available in patients medical record prior to their appointment (chart prep)Prescription verification with physician’s orderMinor surgical assists with in-office procedures, surgical tray set up, pre/post op surgical care, dressing applications, and suture removalCapillary, venipunctures, and CLIA waived testing procedures while adhering to laboratory guidelines and MA scope of practice.Keep exam rooms stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required.Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.Triage and process messages from patients and front office staff to physicians and physician assistants.Maintain accurate logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, sample medication log, etc.).May assist with various specialty duties, such as but not limited to: EKG testing (assembling necessary equipment for 12-Lead EKG), pulmonary testing, urology testing, hydrogen breath testing, etc.Cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control.Must be a champion for quality indicators with the ACO and other payers to ensure progression for achieving excellent quality initiative standards on a quarterly basis.Fulfills organizational responsibilities as assigned which include, respecting/promoting patient rights, responding appropriately to emergencies, and sharing problems relating to patients and/or staff with immediate supervisors quickly.Other duties as assignedREQUIRED QUALIFICATIONS
Education: High School Diploma or EquivalentLicense/Certification: BLS Certification from the American Heart Association Years of Experience: 1+ year of clinical/medical industry experience or Medical Assistant Diploma in lieu of experience. Skills: Demonstrate interpersonal skills to work with Physicians, Patients, and Employees at all levelsClinical ProficiencyHigh degree of professionalism and strong work ethicDemonstrate basic computer skills. MS Office proficiency.Excellent judgement and discretion required in handling highly sensitive, privileged, and confidential information in a respectful manner and in accordance with HIPPAPREFERRED QUALIFICATIONS
Education: Diploma from an accredited Medical Assisting ProgramLicense/Certification: RMA, CMA, or CCMAYears of Experience: 2+ years of experienceSkills Previous experience as an STNA, EMT, MA, or similar work experienceWORKING CONDITIONS
Occasional lifting, up to approximately 50 poundsSitting, standing, walking, talking, and hearingPrimarily inside in well-lighted, well-ventilated areasExposure to medical patients in a clinical setting; including direct care and close proximityThe above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.
Equal Opportunity Employer/Drug-Free Workplace
University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.
The Nurse Practitioner/Physician Assistant functions within the collaborative agreement arranged with Physician. The APP will work autonomously and in collaboration with the Physicians within a Standard Care Arrangement (SCA) or Supervision Agreement (SA) to diagnose, treat, and manage individuals or population of patients. APPs can serve as healthcare resource providers, patient advocates and interdisciplinary consultant with the Health Care Team.
This position primarily involves providing overnight in-house call coverage for the Trauma, Surgical ICU, General Surgery, and Vascular Surgery services. The schedule includes 7 shifts every 2 weeks, with 12-hour shifts from 6:30 PM to 6:30 AM, and will involve weekends and holidays.
Responsibilities include:
Responding to level II and level I trauma activations, conducting emergent consultations for trauma, general surgery, and vascular surgeryAdmitting the above listed surgical patients requiring inpatient careAfter appropriate training in completed, performing bedside procedures such as suturing, I&D, line placement, chest tube placement, and assisting in the operating room as needed.Addressing urgent overnight floor calls and coordinating care with the attending physician on duty.Precepting/providing education to students rotating on service as needed.Demonstrate clinical competency and accountability in care for patients as identified in unit’s Scope of CareActs as a mentor/role model for staff as well as a resource person for nurses, medical assistants, and/or other ancillary staff.Maintains professional standards of attendance, appearance, demeanor, and company values. Assumes responsibility and accountability of own actions, seeks out supervision as necessaryMinimum Qualifications:
Education: Graduate of an accredited Nurse Practitioner Program or Physician Assistant Program; Master’s Degree in appropriate fieldCertifications/Licensure: State of Ohio Licensure-Nurse Practitioner/Advanced Practice Nurse or Physician AssistantNational Certification as a Nurse Practitioner or Physician AssistantCOA from the Board of Nursing to practice as an Advanced Practice Nurse or Ohio State Medical Board to practice as a Physician AssistantBLS CertifiedEligible to obtain and/or maintain Certificate to Prescribe/DEABenefits:
UTP pension plan with employer contributions.Eligibility for health, dental, vision, and life insurance coverage through the University of ToledoPaid time off, paid parental and maternity leaveUT provides a Tuition Fee Waiver Program Long Term and Short-Term DisabilityUTP opts out of FICA, reducing the employee's payroll taxesWorking Conditions:
Must be able to work nights only, holidays and weekends. Tolerate busy environment that requires constant interaction with patients, employees, students, residents, and physicians. Requires prolonged walking and standing. Occasional lifting of patients sometimes over 200 pounds.Occasional carrying of items weighing up to 30 pounds required. Requires corrected vision and hearing to normal range and manual dexterity.Requires the ability to operate various types of office equipment, including but not limited to: Personal computer, fax machines, copiers, telephonesExposure to communicable diseases and/or body fluids, toxic substances, medicinal preparations, and other conditions common to a clinic environment on a daily basis.Must be able to work effectively both with internal and external customers in stressful situations.The above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.
Equal Opportunity Employer/Drug-Free Workplace
University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. Representing more than 200 physicians, UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians’ practice at hospitals and medical offices throughout the region.
Position Summary
The Cardiothoracic Surgery Physician Assistant (PA) is an essential member of a cardiothoracic surgery team, collaborating with surgeons to care for patients with complex cardiac and thoracic conditions. The PA provides care across the full surgical continuum, including pre-operative evaluation, intraoperative first assisting, and post-operative management in the ICU and inpatient setting.
This role involves participation in high-acuity procedures such as CABG, valve, aortic, and minimally invasive thoracic surgeries, along with daily responsibilities including rounding, procedures, documentation, and discharge planning. The position supports advanced clinical practice in a fast-paced, team-based environment.
ResponsibilitiesPerform comprehensive pre-operative evaluations, including medical histories, physical examinations, and interpretation of diagnostic tests (X-rays, laboratory studies, ECGs).Educate patients and families regarding procedures, risks, expected outcomes, and pre- and post-operative care.Prepare patients for surgery, including medication management and coordination of necessary supplies.First assist in cardiac and thoracic surgeries, including CABG, valve, aortic, and VATS procedures.Perform endoscopic vein and radial artery harvesting.Assist with the placement and removal of chest tubes, catheters, and arterial lines.Provide post-operative care in the ICU and inpatient units, including wound care and medication management.Collaborate with surgeons, nurses, and multidisciplinary healthcare teams to coordinate patient care.Maintain accurate medical records; manage admissions; schedule surgeries; and coordinate discharges and follow-up care.Uphold the highest standards of ethics, professionalism, compassion, and patient-centered care.
Essential Job FunctionsRotating schedule of 3–4 workdays per week.Participation in a shared call rotation.Current practice includes:2 Cardiothoracic Surgeons2 Advanced Practice Providers (APPs)Work in a high-acuity clinical environment requiring advanced clinical skills and close collaboration with surgeons.
Minimum Qualifications
EducationMaster’s degree from an accredited Physician Assistant program.
ExperienceMinimum of 5 years of experience as a Physician Assistant in Cardiothoracic Surgery.
Certifications & LicensureNational certification as a Physician Assistant (NCCPA).Eligibility for licensure with the Ohio State Medical Board.Basic Life Support (BLS) certification.Advanced Trauma Life Support (ATLS) certification.Eligibility to obtain and maintain a Certificate to Prescribe and DEA registration.
Benefits:Comprehensive Health, Dental, Vision, and Life Insurance CoverageRetirement Benefits, Including a Pension Plan with Employer ContributionsPaid Time Off (PTO), Holidays, Sick Leave, and Paid Maternity/Parental LeaveUniversity of Toledo Tuition Fee Waiver ProgramShort-term and Long-term Disability CoverageUTP Participation in an Alternative to FICA, Reducing Employee Payroll Taxes
Working Conditions:Ability to work flexible hours, including nights, weekends, holidays, and on-call shiftsFast-paced environment with frequent interaction with patients, staff, residents, students, and physiciansProlonged periods of walking and standingOccasional lifting of patients (may exceed 200 pounds with assistance)Ability to carry items weighing up to 30 poundsRequires corrected vision and hearing within normal ranges and strong manual dexterityRegular use of office and clinical equipment, including computers, phones, copiers, and fax machinesFrequent exposure to communicable diseases, bodily fluids, toxic substances, and medicinal preparations common in a clinical environmentAbility to remain effective and professional in high-stress situations
About Toledo, Ohio:
The city of Toledo is located in NW Ohio near the western point of Lake Erie and along the Maumee River. Being the 4th largest city in Ohio, Toledo continues to grow as it is home to over 200,000 residents. There is much to see and do as it is home to 19 large metro parks with over 120 miles to bike, walk, and hike along the trails. Downtown Toledo is the hub for entertainment, as you can visit the Toledo Museum of Art, the Toledo Zoo, and the Toledo Symphony Orchestra! The city also partakes in numerous sports activities, from minor league baseball, golfing clubs, and hockey, which can all be found within a few miles of each other. Toledo continues to be one of the most affordable places to live in the region. There are many different living options, from lofts downtown to comfortable suburbs and villas. Toledo holds many high-quality schools and universities open for parents and students.
The above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.
Equal Opportunity Employer/Drug-Free Workplace
