University Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose
Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.
As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.
Why You'll Love Working Here:
LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & morePaid Time Off & Holidays: Recharge and take care of yourself401K with Company Match: Plan for your futureWellness Support: Employee Assistance Program (EAP) & Wellness InitiativesProfessional Growth: Leadership opportunities & professional developmentKey Responsibilities:
Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment.Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.Travel Requirement: Support staffing and operational needs by traveling to other University Hospitals Urgent Care locations as required.Required Qualifications:
Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plusExperience: 1+ year of experience in a medical office or healthcare setting preferredSkills: Strong communication, attention to detail, and ability to multitask in a busy environmentTechnical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferredFlexibility: Ability to work 12-hour shifts, including some weekends and holidaysTeam Player: A proactive, friendly, and patient-focused approach to serviceAt University Hospitals Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
INDUH
Read LessUniversity Hospitals Urgent Care seeks talented, patient-oriented Urgent Care Physicians who are relentlessly dedicated to ensure the delivery of exceptional customer service by putting patients’ needs first.
University Hospitals Urgent Care has emerged as a leading provider of accessible, high-quality healthcare services with over 20+ centers in OH. Our journey has been marked by a commitment to delivering uncompromising medical care while ensuring convenience and compassion for our patients. Becoming a member of our team is not just a job; it's a meaningful purpose we all share - "To ensure that our patients and team members feel valued and well cared for!".
A role with University Hospitals Urgent Care would be more than a career; it's an opportunity to make a positive impact in the lives of those we serve. To provide uncompromising care one patient at a time.
So, we would like to invite you to be part of something bigger, to contribute to a purposeful endeavor that goes beyond the ordinary. Your skills and passion are not just valued; they are essential to our collective success.
The perks of being a University Hospitals Urgent Care team member:
• Life/Work Balance - We offer a flexible 3-day/12-hour week schedule for FT status. No overnight shifts required!
• Competitive Compensation Package + Bonus Plan
• CME Allowance + Paid Time Off
• Fully covered malpractice including tail coverage
• Competitive benefits including Medical, Dental and Vision insurance and MORE
• Matching 401K plan
• Career Growth opportunities
WHAT WILL YOU DO:
• Our Talented Physicians plan, evaluate, and implement high quality medical care with appropriate resource management to patients, both adults and children
• Adheres to the service and courtesy standard of University Hospitals Urgent Care by delivering the highest standard of patient satisfaction at all times
• Provides patient care within the respective clinical area which complies with the Professional Staff Bylaws, rules and regulations and University Hospitals Urgent Care policies and procedures
• Provides and/or serves as a resource for patient/family and staff
• Provides an authenticated report of all services rendered and maintains accurate and complete records in an acceptable manner
• Completes necessary documentation and ensures communication to facilitate patient care and appropriate reimbursement
• Participates in meetings/activities as required to support operations of the urgent care
• Participates in activities that enhance professional development, complete and maintain certification in BLS, ACLS, ATLS, PALS, or NALS and maintains any additional specialty training/certifications as required by the area assigned
• This position will report to the Area Clinical Operations Director
MINIMUM QUALIFICATIONS:
• Board Certified (or Board Eligible) and Licensed to practice medicine in the state of practice
• Current DEA registration
• Experience with procedures including suturing and drainage of abscesses
• Experience with reading diagnostic studies including x-rays and EKGs
• BLS certification (we will provide this if needed)
• Meets eligibility requirements for credentialing set forth by WellStreet Urgent Care
• Experience in Urgent Care, Family Medicine or Emergency Medicine preferred
• Demonstrated ability to communicate effectively with patients, families and other employees
PERSONAL CHARACTERISTICS:
• Outstanding bedside manner with children and adults
• Ability to communicate effectively with patients, families and other employees
• Positive, energetic attitude which inspires other team members
• Sense of service and team orientation absent of hubris
• Desire to contribute to building and maintaining a great organization
In addition to the above requirements, we are seeking team members with the following qualities:
• Willingness at all times to go the extra mile to create an outstanding experience for customers and to train and lead the center team to do the same.
• A desire to work in concert with others in an upbeat and supportive atmosphere while reinforcing the organizations mission to provide uncompromising service.
• A compelling desire to serve others, improve your community’s health, and have fun every day!
#INDprovider
Read LessUniversity Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose
Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.
As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.
Why You'll Love Working Here:
LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & morePaid Time Off & Holidays: Recharge and take care of yourself401K with Company Match: Plan for your futureWellness Support: Employee Assistance Program (EAP) & Wellness InitiativesProfessional Growth: Leadership opportunities & professional developmentKey Responsibilities:
Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment.Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.Travel Requirement: Support staffing and operational needs by traveling to other University Hospitals Urgent Care locations as required.Required Qualifications:
Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plusExperience: 1+ year of experience in a medical office or healthcare setting preferredSkills: Strong communication, attention to detail, and ability to multitask in a busy environmentTechnical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferredFlexibility: Ability to work 12-hour shifts, including some weekends and holidaysTeam Player: A proactive, friendly, and patient-focused approach to serviceAt University Hospitals Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
INDUH
Read LessUniversity Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose
Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.
As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.
Why You'll Love Working Here:
LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & morePaid Time Off & Holidays: Recharge and take care of yourself401K with Company Match: Plan for your futureWellness Support: Employee Assistance Program (EAP) & Wellness InitiativesProfessional Growth: Leadership opportunities & professional developmentKey Responsibilities:
Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment.Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.Travel Requirement: Support staffing and operational needs by traveling to other University Hospitals Urgent Care locations as required.Required Qualifications:
Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plusExperience: 1+ year of experience in a medical office or healthcare setting preferredSkills: Strong communication, attention to detail, and ability to multitask in a busy environmentTechnical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferredFlexibility: Ability to work 12-hour shifts, including some weekends and holidaysTeam Player: A proactive, friendly, and patient-focused approach to serviceAt University Hospitals Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
INDUH
Read Less****5K Sign On Bonus*****
University Hospitals Urgent Care seeks talented, patient-oriented Physician Assistants and Nurse Practitioners who are relentlessly dedicated to ensure the delivery of exceptional customer service by putting patients’ needs first.
University Hospitals Urgent Care has emerged as a leading provider of accessible, high-quality healthcare services with over 20+ centers in OH. Our journey has been marked by a commitment to delivering uncompromising medical care while ensuring convenience and compassion for our patients. Becoming a member of our team is not just a job; it's a meaningful purpose we all share - "To ensure that our patients and team members feel valued and well cared for!".
A role with University Hospitals Urgent Care would be more than a career; it's an opportunity to make a positive impact in the lives of those we serve. To provide uncompromising care one patient at a time.
So, we would like to invite you to be part of something bigger, to contribute to a purposeful endeavor that goes beyond the ordinary. Your skills and passion are not just valued; they are essential to our collective success.
The perks of being a University Hospitals Urgent Care team member:
Life/Work Balance - We offer a flexible 3-day/12-hour week schedule for FT status. No overnight shifts required! Full Time Benefits at just 30 hours or more!Competitive Compensation Package + Bonus PlanCME Allowance + Paid Time OffFully covered malpractice including tail coverageCompetitive benefits including Medical, Dental and Vision insurance and MOREMatching 401K planCareer Growth opportunitiesWHAT WILL YOU DO:
Our Talented Advanced Practice Providers plan, evaluate, and implement high quality medical care with appropriate resource management to patients, both adults and children in cooperation with center physiciansAdheres to the service and courtesy standard of Prisma Health Urgent Care by delivering the highest standard of patient satisfaction at all timesProvides patient care within the respective clinical area which complies with the Professional Staff Bylaws, rules and regulations and University Hospitals Urgent Care policies and proceduresProvides and/or serves as a resource for patient/family and staffProvides an authenticated report of all services rendered and maintains accurate and complete records in an acceptable mannerCompletes necessary documentation and ensures communication to facilitate patient care and appropriate reimbursementParticipates in meetings/activities as required to support operations of the urgent careParticipates in activities that enhance professional development, complete and maintain certification in BLS, ACLS, ATLS, PALS, or NALS and maintains any additional specialty training/certifications as required by the area assignedThis position will report to the Regional Medical Director (RMD) and/or Area Clinical Operations Director (ACOD)MINIMUM QUALIFICATIONS:
Board Certified (or Board Eligible) and Licensed to practice medicine in the state of practiceAdvanced degree from an accredited Nurse Practitioner or Physician Assistant program of studyLicensed Nurse Practitioner/Physician Assistant in accordance with the state of OhioCurrent DEA registrationMust be DOT certifiedExperience with procedures including suturing and drainage of abscessesExperience with reading diagnostic studies including x-rays and EKGsBLS certification (we will provide this if needed)Meets eligibility requirements for credentialing set forth by WellStreet Urgent CareExperience in Urgent Care, Family Medicine or Emergency Medicine preferredDemonstrated ability to communicate effectively with patients, families and other employeesPERSONAL CHARACTERISTICS:
Outstanding bedside manner with children and adultsAbility to communicate effectively with patients, families and other employeesPositive, energetic attitude which inspires other team membersSense of service and team orientation absent of hubrisDesire to contribute to building and maintaining a great organizationIn addition to the above requirements, we are seeking team members with the following qualities:
Willingness at all times to go the extra mile to create an outstanding experience for customers and to train and lead the center team to do the same.A desire to work in concert with others in an upbeat and supportive atmosphere while reinforcing the organizations mission to provide uncompromising service.A compelling desire to serve others, improve your community’s health, and have fun every day!#INDNP
Read LessUniversity Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose
Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.
As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.
Why You'll Love Working Here:
LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & morePaid Time Off & Holidays: Recharge and take care of yourself401K with Company Match: Plan for your futureWellness Support: Employee Assistance Program (EAP) & Wellness InitiativesProfessional Growth: Leadership opportunities & professional developmentKey Responsibilities:
Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment.Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.Travel Requirement: Support staffing and operational needs by traveling to other University Hospitals Urgent Care locations as required.Required Qualifications:
Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plusExperience: 1+ year of experience in a medical office or healthcare setting preferredSkills: Strong communication, attention to detail, and ability to multitask in a busy environmentTechnical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferredFlexibility: Ability to work 12-hour shifts, including some weekends and holidaysTeam Player: A proactive, friendly, and patient-focused approach to serviceAt University Hospitals Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
INDUH
Read LessUniversity Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose
Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.
As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.
Why You'll Love Working Here:
LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & morePaid Time Off & Holidays: Recharge and take care of yourself401K with Company Match: Plan for your futureWellness Support: Employee Assistance Program (EAP) & Wellness InitiativesProfessional Growth: Leadership opportunities & professional developmentKey Responsibilities:
Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment.Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.Travel Requirement: Support staffing and operational needs by traveling to other University Hospitals Urgent Care locations as required.Required Qualifications:
Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plusExperience: 1+ year of experience in a medical office or healthcare setting preferredSkills: Strong communication, attention to detail, and ability to multitask in a busy environmentTechnical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferredFlexibility: Ability to work 12-hour shifts, including some weekends and holidaysTeam Player: A proactive, friendly, and patient-focused approach to serviceAt University Hospitals Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
INDUH
Read LessUniversity Hospitals Urgent Care - Delivering Quality Care with Purpose
Are you a passionate Medical Assistant, Advanced-EMT or Paramedic looking for a dynamic and rewarding career? Join University Hospitals Urgent Care, where you'll make a meaningful impact in a fast-paced clinical environment while enjoying work-life balance and professional growth opportunities.
As a Medical Assistant, you will be a key part of our healthcare team, providing hands-on patient care and ensuring smooth clinic operations. This role is ideal for those who thrive in a high-energy, team-oriented setting and are committed to delivering exceptional care.
Why You'll Love Working Here:
LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & morePaid Time Off & Holidays: Recharge and take care of yourself401K with Company Match: Plan for your futureProfessional Growth: Certification reimbursement, leadership opportunities & professional developmentWellness Support: Employee Assistance Program (EAP) & Wellness InitiativesKey Responsibilities:
Patient Preparation: Assist with preparing patients for examinations and treatments, ensuring they are comfortable and well-informed.Triage & Vital Signs: Perform triage and take vital signs accurately.Documenting Patient History: Obtain and document detailed patient history in our Electronic Medical Record (EMR) system in a timely manner.Lab Specimens: Collect routine laboratory specimens, including blood, urine, and oral swabs.Medication & Injections: Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.Clinical Procedures: Start IVs, place catheters, and perform splinting when necessary.Clinical & Laboratory Procedures: Perform basic clinical, aseptic, and laboratory procedures to support patient care.Occupational Medicine: Assist with our Occupational Medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, while adhering to company protocols.Compliance: Enforce and maintain healthcare regulatory requirements, including HIPAA and OSHA compliance.Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment.Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.Travel Requirement: Support staffing and operational needs by traveling to other Prisma Health Urgent Care locations as required.Required Qualifications:
Certification: Must be certified or registered as a Paramedic, Advanced-EMT or Medical Assistant through an accredited organization (e.g., AMT for RMA/NHA or AAMA for CMA).Experience: 1+ year of healthcare experience preferred (urgent care or ER a plus); willing to train outstanding new graduatesSkills: Proficiency in venipuncture, injections, and clinical proceduresTechnical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferredFlexibility: Ability to work 12-hour shifts, weekends, and holidaysTeam Player: A positive, proactive approach to patient care and collaborationAt University Hospitals Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
INDMA
Read LessUniversity Hospitals Urgent Care - Delivering Quality Care with Purpose
Are you a passionate Medical Assistant, Advanced-EMT or Paramedic looking for a dynamic and rewarding career? Join University Hospitals Urgent Care, where you'll make a meaningful impact in a fast-paced clinical environment while enjoying work-life balance and professional growth opportunities.
As a Medical Assistant, you will be a key part of our healthcare team, providing hands-on patient care and ensuring smooth clinic operations. This role is ideal for those who thrive in a high-energy, team-oriented setting and are committed to delivering exceptional care.
Why You'll Love Working Here:
LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & morePaid Time Off & Holidays: Recharge and take care of yourself401K with Company Match: Plan for your futureProfessional Growth: Certification reimbursement, leadership opportunities & professional developmentWellness Support: Employee Assistance Program (EAP) & Wellness InitiativesKey Responsibilities:
Patient Preparation: Assist with preparing patients for examinations and treatments, ensuring they are comfortable and well-informed.Triage & Vital Signs: Perform triage and take vital signs accurately.Documenting Patient History: Obtain and document detailed patient history in our Electronic Medical Record (EMR) system in a timely manner.Lab Specimens: Collect routine laboratory specimens, including blood, urine, and oral swabs.Medication & Injections: Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.Clinical Procedures: Start IVs, place catheters, and perform splinting when necessary.Clinical & Laboratory Procedures: Perform basic clinical, aseptic, and laboratory procedures to support patient care.Occupational Medicine: Assist with our Occupational Medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, while adhering to company protocols.Compliance: Enforce and maintain healthcare regulatory requirements, including HIPAA and OSHA compliance.Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment.Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.Travel Requirement: Support staffing and operational needs by traveling to other Prisma Health Urgent Care locations as required.Required Qualifications:
Certification: Must be certified or registered as a Paramedic, Advanced-EMT or Medical Assistant through an accredited organization (e.g., AMT for RMA/NHA or AAMA for CMA).Experience: 1+ year of healthcare experience preferred (urgent care or ER a plus); willing to train outstanding new graduatesSkills: Proficiency in venipuncture, injections, and clinical proceduresTechnical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferredFlexibility: Ability to work 12-hour shifts, weekends, and holidaysTeam Player: A positive, proactive approach to patient care and collaborationAt University Hospitals Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
INDMA
Read LessUniversity Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose
Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.
As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.
Why You'll Love Working Here:
LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & morePaid Time Off & Holidays: Recharge and take care of yourself401K with Company Match: Plan for your futureWellness Support: Employee Assistance Program (EAP) & Wellness InitiativesProfessional Growth: Leadership opportunities & professional developmentKey Responsibilities:
Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment.Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.Travel Requirement: Support staffing and operational needs by traveling to other University Hospitals Urgent Care locations as required.Required Qualifications:
Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plusExperience: 1+ year of experience in a medical office or healthcare setting preferredSkills: Strong communication, attention to detail, and ability to multitask in a busy environmentTechnical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferredFlexibility: Ability to work 12-hour shifts, including some weekends and holidaysTeam Player: A proactive, friendly, and patient-focused approach to serviceAt University Hospitals Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
INDUH
Read Less