At Unitus, each employee has an opportunity to make a difference for our members. The Sr. Member Solutions Specialist (bankruptcy) is responsible for handling all notifications, documents, calls, hearings, and legal filings related to bankruptcy when member files. They ensure Unitus meets and upholds the federal bankruptcy laws protecting our members while taking all necessary steps to protect the assets and collateral and helping to mitigate losses to the organization. They would be expected to work with members, legal counsel, trustees, and the court on a regular basis in addition to supporting the Member Solutions team with inbound calls and additional tasks as needed, ensuring our commitment for unparalleled service – the kind that creates the Unitus difference. Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents.
* This position is on-site at Unitus Business Center, Tigard. Hybrid schedules are available after training completion.
Primary duties:
Complete moderate/advanced functions pertaining to delinquency/default of a variety of loans to ensure payments, recovery, problem resolution, and protection of the Credit Union’s interests.Monitor accounts and perform follow up as needed to ensure payments are received, including pay-by-phone for members.Make appropriate referrals for repossession, charge-off, and referral to outside agencies.Provide backup Sr. Specialist team with support for bankruptcy, repossession, hardship modifications, and/or charge-off and recovery assignments.Handle negative share situations in fraud and deceased cases.Maintain spreadsheets for repossessions and write-offs. Balance GLs for write-off, negative share write-off, and pay-by-phone processing.Meet department goals for delinquency, write-off, and recovery, while handling a high workload and call volume.As an ideal candidate, you will have:
High school education or equivalent certificate A minimum of 6 years related experience in a financial institution, including current knowledge of debt collection practices in consumer and real estate loans.Experience in bankruptcy, repossession, judgements, small claims, hardship modifications, charge-off and recovery.Financial statement understanding and analysis experience would be preferred. Formal certification or education related to the collections field is a plus.Bilingual language skills would be useful but not required.Our Benefits
Maintaining wellness and work/life balance is an important part of the Unitus culture. Our benefits are a reflection of this commitment.
Medical + Dental + VisionFlexible Spending Accounts + HSAEmployees accrue up to 20 days of Paid Time Off (PTO) during their first twelve months of employmentUnitus recognizes 12 paid holidays per year401(k) Retirement Savings Annual Incentives (*eligibility dependent)Employee Assistance PlanTuition ReimbursementStudent Loan Debt RepaymentTransit & Parking benefitsPaid Volunteer Time OffWhat’s it really like to work here?
We are a people-focused organization that places an emphasis on culture. Unitus is local, successful, and committed to continuously improving and growing!
Unitus Community Credit Union (Unitus) is an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment based on race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process.
Read LessAt Unitus, each employee has an opportunity to make a difference for our members. As part of the team at our Cascade Station Branch, the Assistant Branch Manager will provide leadership, direction, guidance and coaching to ensure unparalleled service – the kind that creates the Unitus difference. Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents.
Primary Duties:
Proactively assist our membership to enhance their experience with the credit union through branch sales and service activities. Follow through to resolve member requests and challenges.Provide support, guidance and advice to employees for issue resolution, clarification, escalation diffusion, override/escalation and a variety of other moderately complex branch issues. Serve as backup to the Branch Manager.Complete daily operational tasks such as cash controls, lobby management, and daily, monthly, and quarterly operation audits. Provide input to management regarding individual performance reviews and staff hiring decisions.Collaborate with the Branch Manager to identify staff training needs, conduct regular staff briefings for operational and financial services educational topics, and present procedural updates or changes.Additional duties as needed.As an ideal candidate, you will have:
Bachelor’s degree in a related field or related equivalent work experienceAt least 3 years of credit union or banking branch experience with knowledge and experience in a wide range of deposit and lending financial productsBasic skills to lead others effectively, including experience guiding others in resolution of procedures and/or policies and problem resolutionStrong knowledge of credit union and/or banking products and services and ability to present, explain and refer products and services to membersExcellent interpersonal and communication skills including effective listening, speaking and writing Demonstrated decision-making and problem-solving skills with excellent attention to detail and follow through Fluency in Spanish is a plusOur Benefits
Maintaining wellness and work/life balance is an important part of the Unitus culture. Our benefits are a reflection of this commitment.
Medical + Dental + VisionFlexible Spending Accounts + HSAEmployees accrue up to 20 days of Paid Time Off (PTO) during their first twelve months of employmentUnitus recognizes 12 paid holidays per year401(k) Retirement Savings Annual Incentives (*eligibility dependent)Employee Assistance PlanTuition ReimbursementStudent Loan Debt RepaymentTransit & Parking benefitsPaid Volunteer Time OffWhat's it really like to work here?
We are a people-focused organization that places an emphasis on culture. Unitus is local, successful, and committed to continuously improving and growing!
Unitus Community Credit Union (Unitus) is an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment base on race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state, or local law. Applicants may request reasonable accommodation to participate in the application process.
Read LessAt Unitus, each employee has an opportunity to make a difference for our members. The Deposit Operations Specialist is responsible for providing procedural, technical, and operational support to internal customers and members. In this role, the Deposit Operations Specialist supports our commitment for unparalleled service – the kind that creates the Unitus difference. Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents.
This position is based at the Unitus Business Center in Tigard.
Primary duties:
Perform a variety of data entry and processing activities ensuring accuracy and timeliness in critical Credit Union functions that may include, but are not limited to: ACH, legal processes, account corrections, wires, returned deposited items, IRAs, share drafts, account escheatment, tax reporting, and a variety of other standard deposit operations support tasks.Provide support to both internal customers and external members via phone, email, chat and mail in complex account inquiries and procedural clarifications. Routinely perform account research to respond to inquiries and perform miscellaneous file and account maintenance tasks.Identify and implement process improvements and support or lead department and credit union project initiatives as requested.Develop and write internal communications that include but are not limited to operations procedures, staff bulletins, procedure manuals, and member communication.As an ideal candidate, you will have:
High School Diploma or equivalent certificate.A minimum of two years of related experience in a financial services role that includes working with deposit accounts, including knowledge in retail banking regulations (Reg CC, Reg E, BSA, Reg DD) and account ownerships.Branch or operations experience preferred.Associate degree preferredOur Benefits
Maintaining wellness and work/life balance is an important part of the Unitus culture. Our benefits are a reflection of this commitment.
Medical + Dental + VisionFlexible Spending Accounts + HSAEmployees accrue up to 20 days of Paid Time Off (PTO) during their first twelve months of employmentUnitus recognizes 12 paid holidays per year401(k) Retirement Savings Annual Incentives (*eligibility dependent)Employee Assistance PlanTuition ReimbursementStudent Loan Debt RepaymentTransit & Parking benefitsPaid Volunteer Time OffWhat’s it really like to work here?
We are a people-focused organization that places an emphasis on culture. Unitus is local, successful, and committed to continuously improving and growing!
Unitus Community Credit Union (Unitus) is an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment based on race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process.
Read Less