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  Lead Integrated Marketing Associate  

  United Nations Federal Credit Union

  Permanent - Long Island City

  Posted: 05/08/2026

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  Why join this team Plan and lead innovative product and growth marketi... Read More

  Why join this team Plan and lead innovative product and growth marketing campaigns that support membership acquisition as well as deepen member relationships with UNFCU through our solutions. Collaborate cross-functionally throughout campaign planning from concept through execution of tactics, ensuring all stakeholders are aligned with objectives. Leverage data-driven insights to identify audience opportunities, optimize paid, earned, and owned channels, and execute campaigns that drive conversions and measurable growth. This position is expected to be hybrid. NYC Salary Range - $103,380 - $130,000 annually; compensation is commensurate to geographic location What you'll do Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Create comprehensive marketing campaigns that translate new products, features, and interest rate pricing into benefit-driven market positioning in collaboration with product managers and other stakeholders. Infuse new membership acquisition and product growth opportunities into marketing initiatives to achieve organizational goals for growth. Drive the development and delivery of comprehensive integrated marketing campaigns that effectively deepen relationships with members and target prospective members through paid and owned channels. Collaborate with product and UN Affairs & Partnerships teams to ensure appropriate product-market fit when expanding into new organizations to ensure product marketing is positioned to drive conversion and achieve growth goals. Design and implement marketing strategies that guide members through the sales funnel, from awareness to conversion and retention. What we're seeking Bachelor's degree in marketing or related field 7 years of experience in marketing financial products or services to consumers Experience developing and leading multi-channel and multi-product marketing campaigns across paid and owned media What makes you stand out Prior experience in a bank or credit union environment preferred Experience using work management tools such as Asana is a plus Experience using digital ad platforms (i.e. The Trade Desk, Google Display) with exposure to lookalike audience modeling as well as demographic, geographic and interest-based audience selection attributes Experience with Salesforce Marketing Cloud preferred Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws Read Less

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• U

  VP Business Development  

  United Nations Federal Credit Union

  Permanent - New York

  Posted: 05/08/2026

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  Identify, establish, and maintain relationships with organizations rel... Read More

  Identify, establish, and maintain relationships with organizations relevant to UNFCU's Field of Membership (FOM) expansion program. This position is hybrid. NYC Salary Range: $200,000 - $225,000 annually: compensation is commensurate to geographic location. • Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. • Evaluate and develop the business case for field of membership expansion in accordance with Corporate Strategy. Identify and onboard new organizations in alignment with growth strategies • Analyze market trends, target entity demographics and competitive position in the local market to support growth initiatives. • Serve as a brand ambassador to represent and enhance the brand's reputation, fulfill its promise to deliver peace of mind with each partnership and clearly communicate UNFCU's value proposition. • Build and foster relationships with target organization officials to gain approval and support for promotion of UNFCU products, services, and benefits. • Lead outreach execution for global strategies to increase UNFCU membership, within the approved FOM expansion strategy. • Collaborate with key stakeholders to drive awareness and engagement across UNFCU to support the successful onboarding and operationalization of new entities joining our FOM. • Define and track clear metrics to measure the success and impact of our FOM outreach. • Collaborate with global member service teams to deliver presentations and support member engagement initiatives. • Manage budgets and maintain knowledge of UNFCU products, partnerships, policies, procedures, and relevant United Nations affairs while supporting additional business needs as required. • Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. • Bachelor's degree in business development or related field • 10-15 years of demonstrable experience in a high-level business development or marketing role, including management experience • Experience working with the United Nations, Non-governmental organizations, or similar organizations preferred Read Less

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  Member Service Associate  

  United Nations Federal Credit Union

  Permanent - Washington

  Posted: 05/08/2026

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  Deliver exceptional service to UNFCU members promptly and courteously,... Read More

  Deliver exceptional service to UNFCU members promptly and courteously, adhering to established guidelines, and fostering strong relationships through effective problem-solving. Handle a variety of tasks related to resolving member inquiries, providing information, and coordinating with branch staff to enhance overall member satisfaction. Ensure all actions comply with federal and state regulations as well as UNFCU's Code of Ethics & Business Conduct. The position is onsite. Washington, D.C. Salary Range - $46,608 - $55,000 annually; compensation is commensurate to geographic location. • Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. • Deliver exceptional member service using the service excellence model, including greeting, directing, and assisting with routine inquiries, forms, and applications. • Process routine transactions and requests (e.g., deposits, withdrawals, transfers, stop payments, check orders, eStatements enrollment) while maintaining confidentiality and compliance. • Handle branch operational tasks such as mail management, scanning documents, receiving deliveries, branch operational logs for GCS instant issues, incoming credit cards from GCS and branch opening/closing logs. • Respond to telephone calls and support branch staff in coordinating appointments and facilitating member needs. • Participate in training programs and perform additional duties as assigned to support overall branch operations. • Uphold UNFCU's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including: - Maintain awareness of and report suspicious activity - Complete all relevant BSA reports promptly and accurately (e.g. CTRs, SARs) - Complete annual BSA/AML/OFAC training • High school diploma or equivalent. • 1-2 years of experience in customer service. • Bilingual in Spanish or French is required. • Proficient in computers, including Microsoft Office applications. • Knowledge of banking products and compliance with banking regulations. • Strong interpersonal, verbal, and written communication skills. • Detail-oriented with excellent organizational abilities. Read Less

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  Electronic Funds Transfer Specialist  

  United Nations Federal Credit Union

  Permanent - New York

  Posted: 05/08/2026

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  This role is ideal for for someone with a strong ability to make sound... Read More

  This role is ideal for for someone with a strong ability to make sound, independent decisions. You will process Automatic Clearing House (ACH) debits and credit origination instructions, post received ACH debits and credits, and associated exceptions in accordance with NACHA guidelines. Receive and process proprietary manual payroll processing received from UN agencies. Assist with internal check processing as required. Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. This position is hybrid. Expected work hours are 10:15AM - 6:45PM EST. NYC Salary range: $55,130 - $62,000 annually; compensation is commensurate to geographic location. Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Process ACH debit and credit originations and/or receipts through the US low-value clearing network. Initiate Notification of Changes (NOCs) as it pertains to original ACH transactions and process any returns. Verify, post, and balance all ACH transactions and complete reconciliations of ACH transactions and general ledger postings. Provide assistance with inquiries regarding ACH transactions. Process items daily through in-house manual payroll solution for external UN agencies not currently using an ACH or wire transfer solution. Perform verification of incoming and outgoing ACH files on a daily basis. Ensure file transmission is properly scheduled and received by our ACH Operator. This includes ACH origination and return files. Assist with EFT related inquiries from management, internal colleagues and/or members. Monitor group mailboxes as assigned and respond in a timely, clear and concise manner. Assist management with fact-finding, data mining and operational efficiency initiatives upon request. Assist as needed with check processing, including posting/returning of inclearing checks, deposited check imaging, and foreign check collection. Follow departmental guidelines regarding verification procedures, posting, exception handling, and return handling. Provide assistance with inquiries regarding check transactions. Coordinate with Accounting to resolve erroneous postings between internal General Ledger accounts and member accounts. Create daily reconciliation sheets for EFT activities and deliver to Accounting for prior-day processing. Notify Accounting of posting adjustments (e.g. manual returns, check adjustments) that will impact General Ledger balancing. Ensure all forms received from members are processed in a timely manner (e.g. Stop Payment, Unauthorized ACH Debit and/or Payroll Allocation). Associate's degree 3 years of ACH origination/receipt processing with an industry-standard ACH processing application (e.g. PEP+ or ACHPlus) experience Excellent decision-making skills Demonstrated ability to problem solve and is solution-oriented Excellent interpersonal skills and detail-oriented Proficient in Microsoft Office Read Less

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  Teller  

  United Nations Federal Credit Union

  Permanent - Long Island City

  Posted: 05/08/2026

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  Why join this team Under general supervision, apply service principles... Read More

  Why join this team Under general supervision, apply service principles to all interactions, process all member transactions while maintaining confidentiality, handle foreign currency transactions, and ensure the safekeeping of cash, foreign currencies and checks in compliance with regulations. Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. This position is onsite. NYC Salary Range - $44,720 - $46,000 annually; compensation is commensurate to geographic location. What you'll do Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Utilize the service excellence model to provide a memorable member experience at each touch point. Ensure accurate processing of transactions including but not limited to deposits, withdrawals, transfers, share drafts, money orders, cashing of checks, loan payments and foreign currency transactions (buy and sell foreign currency), while maintaining confidentiality of members' accounts and ensuring the security of all cash in accordance with credit union procedures. Replenish ATMs, TCRs and coin machines as needed. Reconcile and complete any needed back up work, at the end of the day; ensure safekeeping in the vault. Keep abreast of changing/new regulations, UNFCU products, procedures and technology. Perform additional responsibilities as assigned. Uphold UNFCU's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including: Maintain awareness of and report suspicious activity Complete all relevant BSA reports promptly and accurately (e.g. CTRs, SARs) Complete annual BSA/AML/OFAC training What we're seeking High School diploma or equivalent 1 to 2 years of cash handling experience Basic knowledge of financial branch procedures and practices Computer proficiency and working knowledge of MS Office Excellent organizational skills and service orientation Strong oral & written communication skills What makes you stand out Bilingual in Spanish or French preferred. Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws. Read Less

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  BI Developer  

  United Nations Federal Credit Union

  Permanent - Long Island City

  Posted: 05/08/2026

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  Why join this team Develop robust Business Intelligence Solutions and... Read More

  Why join this team Develop robust Business Intelligence Solutions and gather insights from data by leveraging BI tools like Tableau or Power BI. Demonstrate some working knowledge with data warehouse and display excellent communication skills to be comfortable enough to interact with business areas to gather requirements and deliver BI solutions. This position is expected to be hybrid. NYC Salary Range - $105,000-$145,000 annually; compensation is commensurate to geographic location. What you'll do Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Design and develop dashboards and KPIs in Tableau/Power BI and telling a story based on insights from data. Communicate and work closely with team members including Analysts, Product Managers, and business users to gather requirements, troubleshoot, modify, and enhance existing BI assets. Verify accuracy of data in dashboards, reports, data extracts and data warehouse. Resolve data quality issues, dashboard performance issues, and database performance issues. Evaluate, design, propose, and secure approval for all design and implementation. Work with multiple environments for development, testing, and deploying in production. Develop, implement, and maintain change control and testing processes for modifications to databases. Follow the organization's data protection and network securities and antivirus policies. Stay abreast of industry trends, and attend training, conferences, and seminars according to organization's business requirements. Participate in Credit Union training and development programs. Perform additional responsibilities as assigned. Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. What we're seeking Bachelor's degree in Engineering or Computer Science Minimum 4 years of experience in developing dashboards Expertise in developing on Industry popular BI Platform like Tableau and Power BI Reporting and data warehouse development Hands on experience using Relational Databases like Microsoft SQL Server Knowledge of financial/banking industry Strong analytical ability/problem solving skills Ability to work independently and within a team environment to complete assigned projects in a timely manner Strong interpersonal, verbal and written communication skills Able to multi-task, taking on several initiatives at once What makes you stand out Certification in Tableau or Power BI is preferable. Portfolio of dashboards in Tableau or Power BI is preferable. Strong communication skills Strong ability to take initiative and being proactive Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws. Read Less

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• U

  VP Business Development  

  United Nations Federal Credit Union

  Permanent - Long Island City

  Posted: 05/08/2026

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  Why join this team Identify, establish, and maintain relationships wit... Read More

  Why join this team Identify, establish, and maintain relationships with organizations relevant to UNFCU's Field of Membership (FOM) expansion program. This position is hybrid. NYC Salary Range: $200,000 - $225,000 annually: compensation is commensurate to geographic location. What you'll do • Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. • Evaluate and develop the business case for field of membership expansion in accordance with Corporate Strategy. Identify and onboard new organizations in alignment with growth strategies • Analyze market trends, target entity demographics and competitive position in the local market to support growth initiatives. • Serve as a brand ambassador to represent and enhance the brand's reputation, fulfill its promise to deliver peace of mind with each partnership and clearly communicate UNFCU's value proposition.• Build and foster relationships with target organization officials to gain approval and support for promotion of UNFCU products, services, and benefits. • Lead outreach execution for global strategies to increase UNFCU membership, within the approved FOM expansion strategy. • Collaborate with key stakeholders to drive awareness and engagement across UNFCU to support the successful onboarding and operationalization of new entities joining our FOM. • Define and track clear metrics to measure the success and impact of our FOM outreach. • Collaborate with global member service teams to deliver presentations and support member engagement initiatives.• Manage budgets and maintain knowledge of UNFCU products, partnerships, policies, procedures, and relevant United Nations affairs while supporting additional business needs as required. • Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. What we're seeking • Bachelor's degree in business development or related field• 10-15 years of demonstrable experience in a high-level business development or marketing role, including management experience • Experience working with the United Nations, Non-governmental organizations, or similar organizations preferred What makes you stand out • Exceptional communication, presentation, and negotiation skills • Strong relationship-building skills Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws. Read Less

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  Developer - Full Stack  

  United Nations Federal Credit Union

  Permanent - Long Island City

  Posted: 05/08/2026

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  Why join this team Supports the organization's digital strategy and bu... Read More

  Why join this team Supports the organization's digital strategy and business operations by designing, developing, enhancing, and maintaining secure, scalable web and mobile applications that improve the experience of members and employees. This role builds and supports internal and external digital platforms-including public websites, intranet, extranet, and digital banking applications-using Optimizely CMS/Commerce (DXP) and Microsoft technologies such as C#, .NET Core, ASP.NET MVC, Web API, WCF, Razor, and ADO.NET, along with modern front-end frameworks including JavaScript, ReactJS, jQuery, Bootstrap, HTML, and CSS. Working in an Agile environment, the position collaborates with cross-functional teams to gather requirements, participate in architecture and design discussions, develop reusable components and APIs, integrate backend systems and databases (SQL Server and Oracle), and ensure applications meet performance, security, and quality standards. This position is hybrid. NYC Salary range: $105,468 - $135,168 annually; compensation is commensurate to geographic location. What you'll do 1. .NET Application Development Design, develop, and maintain enterprise-grade websites and applications using Microsoft technologies including C#, .NET Core, and ASP.NET MVC, with preferred experience in Optimizely CMS/Commerce and Digital Experience Platform (DXP). Build and support enterprise applications using n-tier architecture and established design patternswithin the Microsoft technology stack. 2. Front-End Development & User Experience Develop responsive and accessible user interfacesusing JavaScript, jQuery, JSON, ReactJS, Bootstrap, HTML5, and CSS3. Collaborate with UX designers and stakeholders to deliver intuitive digital experiences. Utilize design and prototyping tools such as Figma and Adobe Creative Suiteto support UI/UX design validation, usability testing, and iterative design improvements. 3. API Development & Systems Integration Design and implement SOAP and RESTful APIsusing Microsoft technologies including WCF and ASP.NET Web API. Integrate applications with backend systems and services using NET, OLE DB, and other enterprise data access technologies. Ensure secure, scalable, and reliable system integrations across internal and external platforms. 4. Database Development & Data Modeling Collaborate with database developers to support data modeling, schema design, and performance optimization. Contribute to database development tasks using Microsoft SQL Server and Oracleas required. 5. Agile Development & Cross-Team Collaboration Participate in Agile/Scrum ceremonies, including sprint planning, stand-ups, reviews, and retrospectives. Manage development activities using Team Foundation Server (TFS), Azure DevOps, or other enterprise project management tools. Collaborate with cross-functional teams across Marketing and IT- including Project Management, Business Analysts, QA, DevOps, Infrastructure, Security, and Database Administration-as well as onsite and offshore resources to ensure successful solution delivery, alignment with business objectives, and ongoing operational support. 6. Testing, Optimization & Development Standards Perform unit testing, debugging, performance tuning, and code refactoringto ensure high-quality and maintainable software. Adhere to organizational coding standards, documentation requirements, and secure development practices. Maintain accurate task tracking, code changes, and version control using Git or other enterprise source control systems. 7. Platform Support & Website Maintenance Support and enhance internal and external digital platforms, including intranet, extranet, public websites, and digital banking applications. Ensure applications meet availability, reliability, and performance standards in accordance with service level agreements (SLAs). Provide troubleshooting and technical support for application-related issues and user requests. Serve as backup administrator for Windows-based web serverswhen required. 8. Security, Compliance & Documentation Ensure compliance with organizational policies related to data protection, cybersecurity, network security, and antivirus standards. Maintain accurate service records, system documentation, configuration documentation, and knowledge base articles. Contribute to operational documentation and system runbookssupporting application environments. What we're seeking Bachelor's degree in Engineering or Computer Science Knowledge of financial/banking industry 5+ years of software development experience on the Microsoft technology stack. 5+ years of backend development experience using C#, .NET / .NET Core, ASP.NET MVC, Razor, and ADO.NET. 5+ years of front-end development experience building responsive and interactive user interfaces using JavaScript, jQuery, AJAX, JSON, HTML5, CSS3, and Bootstrap (or similar frameworks). Experience designing and implementing user-centric web applications, with a strong focus on usability and overall UI/UX experience. 3+ years of database development experience using T-SQL with Microsoft SQL Server. 2+ years of experience developing and consuming web services and APIs, including REST and/or SOAP using Web API or WCF. What makes you stand out Experience illustrating design concepts through storyboards, workflow diagrams, wireframes, and UI mockup Experience implementing complex business workflows and enterprise application logic. Knowledge of secure application development practices, including implementing security controls in .NET applications and web servers. Familiarity with modern front-end development tools Experience developing solutions using Optimizely CMS/Commerce or Digital Experience Platform (DXP). Experience with modern JavaScript frameworks such as React, Angular, or similar libraries. Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws Read Less

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  Remote Mortgage Loan Officer  

  United Nations Federal Credit Union

  Permanent - McLean

  Posted: 05/08/2026

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  We're looking for a motivated Loan Officer who thrives on building rel... Read More

  We're looking for a motivated Loan Officer who thrives on building relationships and delivering smart mortgage solutions. In this remote, self-sourcing role, you'll originate residential mortgage loans, guide members through the financing process, and grow your pipeline through strong networking and member engagement. If you're a consultative salesperson who enjoys helping people achieve major financial milestones, this is an opportunity to make a real impact while growing your career. This position is remote. NYC Salary Range - Loan Officers are paid in accordance with UNFCU's Mortgage Loan Officer Commission/Compensation Plan. Originate residential first and second mortgage loans by building relationships with members and prospective borrowers. Serve as a trusted advisor, recommending mortgage solutions that align with members' financial goals. Build and maintain a pipeline through networking, outreach, and relationship development. Guide borrowers through the mortgage process from application to closing, ensuring a smooth experience. Partner with processors and internal teams to keep loans moving and close on time. Maintain strong communication with members while identifying opportunities to cross-sell additional products and services. 2-4 years of residential mortgage origination experience. Knowledge of mortgage lending regulations including RESPA, Reg Z, and ECOA, and secondary market guidelines (FNMA/FHLMC). Ability to review and analyze borrower documentation such as credit reports, tax returns, and appraisals. Strong relationship-building, sales, and communication skills. Organized and self-motivated with the ability to manage a pipeline in a remote environment. Read Less

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  Position Mortgage Sales Representative  

  United Nations Federal Credit Union

  Permanent - Long Island City

  Posted: 05/08/2026

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  Why join this team Solicit and originate residential first and second... Read More

  Why join this team Solicit and originate residential first and second mortgage loans with existing and potential member(s), determine applicant's financial needs, and promote mortgage and consumer loan products/services that meet those needs. Communicate with members and staff while upholding UNFCU's commitment to quality member service and representing UNFCU in a positive and professional manner. This position is expected to be hybrid, and able to work flexible hours and meet with applicants outside traditional working hours. NYC Base Salary is $34,320 annually, plus an incentive plan; compensation is commensurate to geographic location. What you'll do Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Interview applicants for residential first and second mortgage business to determine qualifications and appropriate product(s); explore all possible alternatives and make appropriate recommendations for products and services for the member/applicant; establish and maintain relationships with potential applicants and promote/solicit mortgage business; provide mortgage product education to membership. Manage the application process; transfer data/information taken from the member/applicant into appropriate information systems; review required disclosures with members for accuracy; ensure the accurate preparation of application forms required by UNFCU, in compliance with all related regulations and laws; perform analysis of required documents to appropriately advise membership; monitor regulatory environment for possible changes that may affect residential mortgage lending procedures/guidelines; assist in the resolution of problem situations and commitment conditions. Identify opportunities for new mortgage business within UNFCU's existing member base. Develop relationships with prospective new members to assist them in their mortgage process. Follow up with the processing team to ensure the timely closing of mortgages. Inform members of the status of their files in accordance with UNFCU's guidelines in a timely manner. Participate in mortgage initiatives and seminars to educate membership and publicize mortgage products and services. Identify opportunities to offer additional mortgage products or cross-sell other credit union products or services. Act as a resource in the Mortgage Department. Participate in credit union training programs and any other function as requested. Perform additional responsibilities as assigned. Uphold UNFCU's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including: Maintain awareness of and report suspicious activity Complete all relevant BSA reports promptly and accurately (e.g. CTRs, SARs) Complete annual BSA/AML/OFAC training. What we're seeking Associates degree or equivalent experience 5 years of progressive mortgage originations experience Knowledge of MS Office (Word, Excel, Outlook, and PowerPoint) Thorough knowledge of mortgage lending regulations (i.e. RESPA, REG Z and ECOA), secondary mortgage market - FNMA or FHLMC and private mortgage insurance guidelines required, in addition to ability to read and interpret appraisals, tax returns and credit reports What makes you stand out Excellent sales and service orientation Strong organizational and communication skills Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws. Read Less

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