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United Health Group
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  • Home Health Aide Or Cna Explore opportunities with Caretenders, a part... Read More
    Home Health Aide Or Cna Explore opportunities with Caretenders, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Home Health Aide or CNA, you will provide patients with in-home personal care and designated health related services to maintain the patient's physical and emotional well being. Primary Responsibilities: May provide or assist clients with activities of daily living including bathing in bed, tub or shower; care of hair including shampoo, combing and brushing; care of teeth and mouth including denture care; nail care, filing only; skin care including peri care and applying lotion; transfer of patient from bed to chair and to wheelchair. Transfer of patients on and off bedpan, commode and toilet Reports observations of the client's condition to the agency director or accounts manager Drives safely, complies with traffic regulations, and wears a seat belt when business travel is required Assists with household tasks directly essential to clients' personal care You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current driver's license, vehicle insurance, and reliable transportation or access to public transportation Current CPR certification Ability to work flexible hours and independently Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: 6+ months of home care experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Read Less
  • Medical Assistant Opportunities with ProHealth Physicians, part of the... Read More
    Medical Assistant Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. Are you ready to make a positive impact in health care? If so, you're the missing piece in our care team. As part of the Optum and UnitedHealth Group family, ProHealth Physicians offers new opportunities for growth. Here, you'll experience: Exceptional teamwork Robust medical resources Passionate professionals with a focus on patient-centered care Position Details: Location: 1445 Boston Post Road, Guilford, CT 06437 Department: Family Practice Schedule: Full time, 40 hours, Monday through Friday, hours between 7:30AM - 5:30PM The Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice. Primary Responsibilities: Provide patient care, clinical summary and direction on next steps or follow up Perform phlebotomy for patients as needed Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol Manage patients according to approved protocols and consistent with appointment and scheduling guidelines Carry out standing orders consistent with practice policies and procedures Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR) Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR Monitor task pools in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring Assist care team to assure smooth office operation and delivery of excellent service through teamwork Provide attention to patients in a manner that builds confidence, trust and loyalty Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality Maintain open lines of communications with care team and Regional Management team Maintain knowledge of current coding, OSHA and CLIA regulations and company policies Adhere to all patient safety initiatives You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualification: Graduate of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the armed forces of the United States OR 2+ years of aide or tech level work experience in healthcare Preferred Qualifications: Graduate from an accredited MA program Completed relevant medical assisting training by any branch of the armed forced of the United States Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT CPR/BLS Certification 1+ years of MA experience Experience working with Epic Experience working in a primary care office Intermediate level of computer proficiency Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Read Less
  • Senior Phlebotomist Optum is a global organization that delivers care,... Read More
    Senior Phlebotomist Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Under general supervision, the Senior Phlebotomist will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Senior Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care. Schedule: This position is a 40-hour work week. This position is: Thursday through Sunday Thursday through Friday 7:00 am to 7:00 pm Saturday and Sunday 7:30 am to 5:00 pm The schedule includes holiday rotations Hours may fluctuate based on business needs Final scheduling will be determined by the hiring manager Location: 4420 76th Street St. NE Marysville, WA 98270 (LAB) Primary Responsibilities: Venipuncture and specimen collection: Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly Maintain a clean, safe, and efficient work environment Process and prepare specimens for testing and transport Troubleshoot and resolve issues related to specimen collection, testing, and equipment Give proper patient collection instructions (i.e. urine collection, stool collection, etc.) Instruct patients in post-phlebotomy care Properly dispose of bio-hazardous and sharps materials Obtain specimens for microbiology testing Perform electrocardiograms (EKGs) and other miscellaneous services Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies Always follow the venipuncture standard of work (SOW) Always follow the processing standard of work (SOW) including positive identification of all patient specimens Perform waived and moderate complexity laboratory testing: Performs both waived and moderate complexity laboratory testing, including microscopy Maintain accurate records of patient information, test results, and laboratory procedures Perform quality control and calibration procedures to ensure the accuracy and reliability of test results Participate in quality assurance and quality control activities including proficiency testing Always follow the resulting standard of work (SOW) Always follow the processing standard of work (SOW) Participate in competency assessment Follow The Optum Clinic lab procedures and guidelines Follow the Calling Critical Value policy Customer Experience: Interact with patients and healthcare providers in a professional and compassionate manner While registering patients, always follow the reception standard of work (SOW) Problem solve efficiently and promptly Locate missing lab orders and specimens Competent and efficient phone skills Duties integrated into all job functions: All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of The Everett Clinic Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and TEC policies Attends training to meet job position requirements and as needed or mandated by TEC policies, Div. of Occupational Safety Read Less
  • Lab Associate Explore opportunities at Atrius Health, part of the Optu... Read More
    Lab Associate Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. Position Details: Location: 228 Billerica Rd. Chelmsford, MA 01824 Department: Laboratory Schedule: Part time, 20 hours/week. Monday - Friday, 2:15pm - 6:15pm, Rotating Weekends and Holidays. As the Lab Associate you will obtain blood samples and other non-blood specimens from patients and may deliver samples to the laboratory. You will provide factual information concerning laboratory tests, according to standard procedure. Primary Responsibilities: Collects blood specimens for laboratory testing utilizing venipuncture, skin puncture finger sticks and heel sticks. The method and complexity of the collection may vary by site Collects non-blood specimens such as urine, sputum and throat swab/throat cultures Checks the test requisition or computer label to assure correctness and completeness prior to collecting samples. Brings discrepancies to the attention of test originator or other lab personnel for correction Assembles equipment such as tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified tests or procedures Verifies or records identity of patient and converses with patient to allay fear of procedure For venipuncture testing, applies tourniquet to arm, locates accessible vein, swabs puncture area with antiseptic, and inserts needle into vein to draw blood into collection tube or bag. Withdraws needle, applies treatment to puncture site, and labels and stores blood container for subsequent processing Initials, dates, and times all collections. Maintains daily tallies of collections performed Accessions and processes specimens to prepare them for laboratory testing Records requests for blood collections; answers general questions concerning test orders and collection; takes messages or routes calls May perform waived or moderately complex testing utilizing a test kit or lab instrument, such as bacterial overgrowth. Has knowledge of reagent stability and storage. Follows quality control procedures. May perform Proficiency Testing. Understands factors influencing test results. Runs the quality control report before reporting in order to provides valid patient test results. Understands the testing procedure. Follows procedure in reporting test values Contributes to the general laboratory functions and organizational needs. Attends regular department staff meetings and in-service training Keeps work area neat and clean, and restocks daily supplies May perform receptionist duties including greeting patient, reviewing laboratory request sheets, informing patient of additional instructions, responding to questions Performs various computer functions as needed related to processing of specimens Performs clerical duties including recording of daily specimen volumes, maintaining supplies of patient questionnaires and filing May be assigned to assist in training student interns and new employees May be assigned to various clinical areas to assist with specimen processing and testing procedures Adheres to all laboratory policies and procedures and reviews policy and procedures on an annual basis Ensures excellent communication, collaboration and cooperation with coworkers, medical staff and supervisors. Informs them of workflow or technical issues Adheres to all PPE while handling biohazards especially the use of gloves and handwashing Utilizes safety devices for sharp in accordance with established procedures You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School / GED Preferred Qualifications: Graduation from a Phlebotomy technical training program Phlebotomy Technician (PBT) certification 1+ years of phlebotomy experience American Heart Association Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS) may be required based on specialty Knowledge of medical terminology obtained through previous medical practice experience (up to 1 year) Proficiency in the use of Lab Information Systems (LIS) and Electronic Medical Records (EMR) Proven ability to communicate effectively both verbally and in writing Proven solid interpersonal skills and customer service orientation Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED Read Less
  • Associate Director Of Licensing Optum is a global organization that de... Read More
    Associate Director Of Licensing Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Director of Licensing is a people leader responsible for overseeing licensing strategy and execution across multiple jurisdictions and business lines. This role exercises independent judgment and ensures regulatory licensing requirements are appropriately assessed, obtained, and maintained. The Associate Director routinely interfaces with leadership, regulators and, when necessary, directly completes or oversees licensing filings. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Leads, mentors, and develops a team of licensing professionals Sets clear expectations, performance goals, and accountability standards while fostering a high?performing, consultative team culture Serves as a subject matter expert for licensing requirements and providing guidance to licensing analysts Demonstrated experience researching, interpreting, and applying state-specific licensing and regulatory requirements to support compliant business operations Independently analyzes and makes informed licensing decisions and recommendations that balance regulatory compliance, operational feasibility, and business strategy Participates in business discussions and provide concise, risk?based licensing perspectives Escalates material licensing risks, gaps, or delays with clear options and recommended paths forward Supports acquisitions, expansions, and new product launches by assessing licensing implications and timelines and developing integration pathways Represents the organization in audits or licensing inquiries as needed Oversees and monitors team metrics to ensure accuracy and timeliness Ensures quality controls, documentation standards, and audit?ready records are maintained Identifies process improvements and implement scalable approaches to manage high licensing volume Personally complete or directly oversee complex, high?risk, or escalated licensing filings when required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 5+ years of experience in regulatory licensing within healthcare, insurance, financial services, with a strong emphasis on Third Party Administrator (TPA), Utilization Review (UR), and Pharmacy Benefit Manager (PBM) licensing. Solid experience interfacing directly with state and federal regulators Demonstrated experience as a people leader, including managing managers and/or senior professionals Proven ability to exercise independent judgment and make licensing determinations in ambiguous or evolving regulatory environments Proven ability to consult effectively with senior leaders and influence decision?making without direct authority Preferred Qualifications: Paralegal certificate, associate degree, or equivalent legal training Experience supporting multi?state operations and complex organizational structures Solid understanding of compliance risk management frameworks Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Read Less
  • Medical Assistant For those who want to invent the future of health ca... Read More
    Medical Assistant For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Medical Assistant performs a variety of back office activities to assist providers in conducting quality clinics, including administering injections, diagnostic testing, phlebotomy, quality surveys and various other procedures. Delivers exceptional customer service and maintains established quality control standards. Sign On Bonus - $6000 Shift differential eligibility Overtime eligible at time and half Annual performance review with wage increase potential Paid Time Off (PTO) which you start to accrue with your first pay period plus 8 Paid Holidays Career development and training for other roles you may be interested Medical Plan options, Dental, Vision, Life Read Less
  • Medical Assistant Explore opportunities at Atrius Health, part of the... Read More
    Medical Assistant Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. Location: 26 City Hall, Medford, Massachusetts Department: Pediatrics Schedule: Full-time, Monday thru Friday, first shift As the Medical Assistant, you will assist clinicians with routine clinical procedures and tests in the exam room. Advises patients of preparation and testing required for exams. Ensures all pre-visit work required for exam is completed and that lab and other test results are available in the electronic medical record (EMR). You will also provide direct clinical support to one or more assigned clinicians. Primary Responsibilities: Provides efficient flow of patients to optimize patient appointment availability Greets and escorts patients to exam rooms according to policy and procedures Prepare patient for examination; Measures vital signs, such as blood pressure, pulse rate, weight, and height Assist clinicians with routine clinical procedures and/or additional tests specific to the department. Advises patients of preparation or pre-visit testing required for exams specific to the department Ensures patients' electronic medical record (EMR) is updated with medical information, including recent testing and consultations, including confirming demographic information, medications, allergies and chief medical complaints, and ensuring the EMR patient data is accurate and up to date Keeps patients informed of visit status, unforeseen delays and other relevant information Reconcile medications and sets up pending refills. Discontinues prescriptions that are no longer active Assists in resolving minor patients' concerns and complaints as appropriate Orders and performs point of care testing on patients; classified as waived testing (e.g., strep, urine, hcg and glucose testing) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification Current American Heart Association Basic Life Support (BLS) or the ability to obtain within 30 days of hire Proven knowledge of reagent stability and storage Demonstrated understanding testing procedures and factors influencing test results Computer experience with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience Preferred Qualifications: Graduate of Medical Assistant Certification program Advanced Cardiac Life Support (ACLS) may be required based on specialty Experience typically acquired through 1+ years if experience in a clinical or customer service setting as determined by the department Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Read Less
  • Care Facilitator (Behavioral Health)  

    - Suffolk County
    Care Coordinator Optum is a global organization that delivers care, ai... Read More
    Care Coordinator Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This role supports coordinated, patient-centered care for at-risk individuals by facilitating care plans, monitoring adherence, and serving as a key liaison between primary care, behavioral health teams, and patients or their families. Responsibilities include assessing social, cultural, and health literacy factors affecting care; tracking appointments, referrals, tests, and medication compliance; and conducting outreach through phone. The position manages and analyzes data, prepares summary reports and presentations for clinicians, and ensures accurate documentation in the electronic medical record. Schedule: Monday - Friday, 8-hr shift between the business hours of 8:30am - 5pm; schedule will be determined by manager upon hire. Location: 1250 Hancock St. Quincy, MA OR Wellesley, Beverly, Kenmore, Chelmsford, or Medford will be the primary home site depending on candidate's location. Training will take place at Quincy site and/or other sites as arranged depending on candidate's location. This will be a hybrid role, requiring work onsite one day per week, but is flexible based on need, and available space at site(s). May be requested to work at all of the above noted locations, depending on need. If you reside in Quincy, MA, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. Primary Responsibilities: Facilitates the process of care for at risk patients, coordinates an accessible plan of care and tracks adherence Serves as a liaison between the primary care team, behavioral health clinicians and patient and/or patient's family Develops an understanding of patient's circumstances, health literacy, language and cultural beliefs or other social challenges impacting patient care or compliance and documents in medical record, as appropriate. Shares information learned with health care team Tracks patient adherence with scheduled appointments, labs, studies, referrals, and prescription compliance Serves as a resource in the collection and management of data, generation of reports, patient outreach and tracking of patient progress. Extracts and analyzes data; creates presentations to inform clinicians of analysis and summary reports Contacts patients via telephone calls, MyHealth and/or direct mailings. Guides patients through process of care including transitions, providing directions, identifying barriers and approaches, serving as advocate and facilitator. Supports communication with clinicians and validates patient understanding. Confers with primary care case manager or other resources to facilitate assistance for patient Ensures all necessary documentation is entered into patient's electronic medical record Assures that all medical records and documents are obtained from providers and schools in a timely fashion to have readily available for patient visits and roster reviews In collaboration with clinical team, identifies relevant patient education materials and community resources and distributes to patients Maintains a list of current community resources for frequently encountered issues. Confers with primary care social workers as needed Documents processes and standard work. Works with clinicians and management to identify opportunities to improve quality performance and implement recommended changes. Actively participates in care improvement activities Ability to assist with cross coverage Performs other duties as assigned Performs all job functions in compliance with applicable federal, state, local and company policies and procedures. Accesses only the minimum necessary protected health information (PHI) for the performance of job duties. Actively protects the confidentiality and privacy of all protected health information they access in all its forms (written, verbal, and electronic, etc.) taking reasonable precautions to prohibit unauthorized access. Complies with all Atrius Health and departmental privacy policies, procedures and protocols. Follows HIPAA privacy guidelines without deviation when handling protected health information What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life Read Less
  • Senior Technical Product Manager Optum is a global organization that d... Read More
    Senior Technical Product Manager Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position Summary As a Senior Technical Product Manager within Optum Technology, you will drive the vision, roadmap, and execution of complex software products and technology solutions. In this role, you will collaborate closely with engineering, architecture, operations, and business stakeholders to translate strategic business objectives into robust, scalable technical solutions. You will lead cross-functional agile teams through feature definition, technical requirements gathering, sprint planning, and product delivery. Additionally, you will leverage enterprise-approved AI tools and modern productivity software to streamline product workflows, analyze user feedback, and accelerate delivery. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities Define and communicate the product strategy, technical roadmap, and release plans for complex technology products and platforms Partner with business leaders, software engineers, and system architects to translate business needs into technical user stories, epics, and detailed system requirements Use enterprise-approved AI tools to streamline product management workflows, automate routine documentation, and drive continuous process improvement Evaluate emerging tech trends and AI capabilities to inform solution design, backlog prioritization, and strategic product innovation Manage and prioritize the product backlog, ensuring technical debt, feature enhancements, and operational stability are appropriately balanced. Focus will be on claims use analytics to guide decisions Shape roadmap and scalable capabilities using customer insights and performance data You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications 5+ years of experience in technical product management, technical delivery, product ownership, or systems architecture within a technology setting 3+ years of experience defining technical product requirements, user stories, epics, and maintaining backlogs within an Agile/Scrum environment 3+ years of experience working directly with software engineering teams, APIs, cloud-based architecture, or complex data environments 2+ years of experience utilizing data analytics, digital tools, or AI-assisted productivity applications to optimize workflows and drive product decisions Proven experience managing product roadmaps and delivering enterprise-scale technology products from concept to launch Preferred Qualifications Experience in the healthcare, health tech, or health insurance industry Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field (or equivalent practical experience) Active Agile or Product Management certification (e.g., CSPO, SAFe POPM, PMPO) Hands-on experience leveraging enterprise-approved AI tools, prompt engineering techniques, or AI-driven analytics software to enhance personal productivity Experience with modern cloud technology platforms (AWS, Azure, GCP) and enterprise architecture models Excellent written and verbal communication skills with demonstrated ability to convey technical concepts clearly to diverse audiences Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN Read Less
  • Epic Professional Billing Manager Optum Insight is improving the flow... Read More
    Epic Professional Billing Manager Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Lead day-to-day service delivery for Epic Professional Billing, including incidents, requests, enhancements, and project work Serve as the main escalation point and partner with internal and client stakeholders to resolve issues and maintain strong performance Manage, coach, and develop team members while supporting performance, staffing, and career growth Collaborate with leadership and project teams on planning, prioritization, roadmaps, and best practices Support client success by aligning resources, communicating operational updates, and driving continuous improvement Participate in internal initiatives such as interviewing candidates and sharing best practices across teams Support business development efforts through solution design and client engagement Identify opportunities for optimization, application rationalization, and improved client outcomes Provide status updates and reporting as needed You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Epic Certification in Professional Billing and/or Resolute Hospital Billing 5+ years of experience supporting healthcare providers and/or organizations 5+ years of experience leading and executing on complex IT managed services delivery 5+ years of experience with end-to-end experiences delivering both software applications and technology platforms 5+ years of experience successfully implementing and supporting highly scalable technology solutions for clients 2+ years of technology leadership experience 2+ years of direct leadership of team(s) Experience working in fast paced, dynamic environment Ability to collaborate with internal (IT) and external (operational) cross functional groups Demonstrated success building relationships and accomplishing common goals for clients Preferred Qualifications: Undergraduate degree in computer science, information assurance, MIS or related field or equivalent experience in healthcare IT Experience with application delivery of EHR and integration with downstream systems Experience in leading a team Experience influencing, problem solving and negotiation skills Solid written and verbal communication skills, with customer service focus *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany