Position Title: Assistant Manager
Reports to: Store Manager
Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift
Pay Range: $14.75/hr - $16.75/hr
Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales.
Essential Functions:
Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants.Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor.Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.Reporting: Accurate completion of time records and the Customer First Document.Other duties as assigned by ManagementMinimum Requirements:
Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.Ability to understand operating instructions for store equipment and to operate all store equipment.Ability to prepare DipSide items using supplies located in the dip cabinets.Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.Ability to recognize numbers, count and do arithmetic well enough to complete required records.Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.Ability to clean counters and other surfaces.Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes.Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.Ability to raise at least 10 pounds from floor level to a height of 5 feet.Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.Notice:
The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.
Read LessPosition Title: Guest Services Associate
Reports to: Store Manager
Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift
Pay Range: $12.50/hr - $14.50/hr
Note: You must be at least 16 years old to work at United Dairy Farmers.
Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements.
Essential Functions:
Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.Reporting: Accurate completion of time records and the Customer First Document.Other duties as assigned by ManagementMinimum Requirements:
Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.Ability to understand operating instructions for store equipment and to operate all store equipment.Ability to prepare DipSide items using supplies located in the dip cabinets.Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.Ability to recognize numbers, count and do arithmetic well enough to complete required records.Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.Ability to clean counters and other surfaces.Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes.Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.Ability to raise at least 10 pounds from floor level to a height of 5 feet.Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.Notice:
The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Read LessPosition Title: Assistant Manager
Reports to: Store Manager
Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift
Pay Range: $14.75/hour - $16.75/hour
Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales.
Essential Functions:
Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants.Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor.Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.Reporting: Accurate completion of time records and the Customer First Document.Other duties as assigned by ManagementMinimum Requirements:
Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.Ability to understand operating instructions for store equipment and to operate all store equipment.Ability to prepare DipSide items using supplies located in the dip cabinets.Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.Ability to recognize numbers, count and do arithmetic well enough to complete required records.Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.Ability to clean counters and other surfaces.Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes.Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.Ability to raise at least 10 pounds from floor level to a height of 5 feet.Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Read LessPart - Time M-Sat 4am-9am Pay $13.50 - $15.25
The Food & Beverage Lead maintains responsibility for the execution of a safe, clean and stocked foodservice area of a United Dairy Farmers store. This includes knowledge of foodservice programs, product offering, equipment and standard operating procedures, as well as the ability to assist other associates in the store with proper knowledge in order to grow foodservice sales.
In addition to the Food Leader responsibilities, the incumbent is also responsible for providing outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The food lead follows company policy to ensure the safe and efficient operation of the store as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Food Lead must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales.
Essential Functions Food Leader
Turn on Roller Grill, stock per Production Guide, ensure all products correctly dated and food safe
Prepares fresh condiments for use utilizing correct foodservice dating procedures
Turn on HTG Oven & HTG Warmer, prepare sandwiches per Production Guide & SOPs, and place on warmer ensuring correct expiration times on all products
Maintains temperature logs for all foodservice areas, including Dipside
Maintains product availability for prepared food areas Monday-Friday, 5AM-12PM (HTG Warmer, Roller Grill, deli case
Is able to prepare Dipside area in the morning to have ice cream stocked and in proper conditions for guest consumption
Ensures ordering of Foodservice Supplies is completed to eliminate Out of Stocks for foodservice products, condiments, supplies and other components (either through completing orders or informing Management)
Completes wash, rinse and sanitizing activities for all foodservice smallwares to ensure food safety
Maintains cleanliness of sales area where foodservice products are located: Roller Grill & condiment area; HTG Warmer area, Bakery Case area, Dipside area, Fountain area and Hot Beverage area
Maintains organization & cleanliness of all foodservice areas of the store following cleaning SOPs as necessary: HTG oven; cooler/refrigerated foods area; Hardening Room; reach-in coolers and freezers; Dipside counters, equipment & cow; Fountain BIBs; undercounter storage beneath coffee, fountain & roller grill equipment; back room storage of cups, lids, straws and other foodservice supplies
Keeps up to date with all program changes and SOPs
Works with management to ensure all associates are trained and able to execute all foodservice programs while on shift
Ovenside Stores follows pull & slack procedures for all Ovenside sandwiches to grow sales and reduce waste
Ovenside Stores maintains oven cleanliness
Essential Functions Store Responsibilities
Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.
DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream, sundaes, floats/sodas and "hand-packed" containers
Efficient Operation of Point-of-Sale (POS) System: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/credit card transactions/coupons/EBT and making change.
Stocking Merchandise: Keep shelves, displays, cooler and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests, ensure the proper rotation of stock and check for out of code dates.
Security: Maintain awareness of all Guests in the store/on the lot to minimize shoplifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. Ensures bean-to-cup coffee machines are cleaned according to maintenance standards.
Reporting: Accurate completion of time records and the Guest Preparedness Document
Other duties as assigned by Management
Minimum Requirements:
Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
Ability to become Food Safety certified subject to UDF, state food safety regulations.
Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.
Ability to understand operating instructions for store equipment and to operate all store equipment.
Ability to prepare DipSide items using supplies located in the dip cabinets.
Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.
Ability to recognize numbers, count and do arithmetic well enough to complete required records.
Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.
Ability to clean counters and other surfaces.
Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes.
Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.
Ability to raise at least 10 pounds from floor level to a height of 5 feet.
Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.
Notice:
The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).
Read LessPosition Title: Guest Services Associate
Reports to: Store Manager
Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift
Pay Range: $12.50/hour - $14.50/hour
NOTE: You must be at least 16 years old to work at United Dairy Farmers.
Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements.
Essential Functions:
Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.Reporting: Accurate completion of time records and the Customer First Document.Other duties as assigned by ManagementMinimum Requirements:
Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.Ability to understand operating instructions for store equipment and to operate all store equipment.Ability to prepare DipSide items using supplies located in the dip cabinets.Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.Ability to recognize numbers, count and do arithmetic well enough to complete required records.Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.Ability to clean counters and other surfaces.Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes.Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.Ability to raise at least 10 pounds from floor level to a height of 5 feet.Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.Notice:
The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Read LessPosition Title: Ice Cream Specialist (Ice Cream DipClerk)
Reports to: Store Manager
Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift
Pay Range: $11.50/hr - $13.50/hr
Note: You must be at least 16 years old to work at United Dairy Farmers.
Position Description: The primary responsibility of a Ice Cream Specialist at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience. The Ice Cream Specialist primary responsibility is for making hand-dipped, cones, shakes, malts as well as food service items for Guests. In addition, this role is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements.
Essential Functions:
Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.Reporting: Accurate completion of time records and the Customer First Document.Other duties as assigned by ManagementMinimum Requirements:
Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.Ability to understand operating instructions for store equipment and to operate all store equipment.Ability to prepare DipSide items using supplies located in the dip cabinets.Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.Ability to recognize numbers, count and do arithmetic well enough to complete required records.Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.Ability to clean counters and other surfaces.Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes.Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.Ability to raise at least 10 pounds from floor level to a height of 5 feet.Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Read LessPosition Title: First Assistant Manager
Reports to: Store Manager
Schedule: Full Time (40 hours per week); four 2 shifts and one 1 shift; 2 weekends/month
Pay Range: $16.00/hr - $18.50/hr plus quarterly bonus eligibility
Position Description: The First Assistant Manager at United Dairy Farmers is a Guest Services specialist. The primary responsibility of a First Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to guests as well as maintenance of excellent store conditions. The First Assistant Manager serves as the main support for the Store Manager, ensuring the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. First Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales.
Essential Functions:
Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants.Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor.Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.Reporting: Accurate completion of time records and the Customer First Document.Other duties as assigned by ManagementMinimum Requirements:
Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.Ability to understand operating instructions for store equipment and to operate all store equipment.Ability to prepare DipSide items using supplies located in the dip cabinets.Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.Ability to recognize numbers, count and do arithmetic well enough to complete required records.Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.Ability to clean counters and other surfaces.Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes.Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.Ability to raise at least 10 pounds from floor level to a height of 5 feet.Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.Notice:
The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.
Read LessJob Category: Retail
Requisition Number: SHIFT003175
Location: Mason, OH 45040, USA
DescriptionPosition Title: Shift Leader- 3rd Shift
Reports to: Store Manager
Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift
Pay Range: $13.50/hr - $15.25/hr
Position Description: The primary responsibility of a Shift Leader at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), both personally and, in the absence of a higher-level manager, through other associates on duty during his or her shift. The Shift Leader is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Shift Leaders must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales.
Essential Functions:
Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.Reporting: Accurate completion of time records and the Customer First Document.Other duties as assigned by ManagementMinimum Requirements:
Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.Ability to understand operating instructions for store equipment and to operate all store equipment.Ability to prepare DipSide items using supplies located in the dip cabinets.Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.Ability to recognize numbers, count and do arithmetic well enough to complete required records.Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.Ability to clean counters and other surfaces.Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes.Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.Ability to raise at least 10 pounds from floor level to a height of 5 feet.Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Read LessPosition Title: Guest Services Associate
Reports to: Store Manager
Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift
Pay Range: $12.50/hour - $14.50/hour
NOTE: You must be at least 16 years old to work at United Dairy Farmers.
Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements.
Essential Functions:
Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.Reporting: Accurate completion of time records and the Customer First Document.Other duties as assigned by ManagementMinimum Requirements:
Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.Ability to understand operating instructions for store equipment and to operate all store equipment.Ability to prepare DipSide items using supplies located in the dip cabinets.Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.Ability to recognize numbers, count and do arithmetic well enough to complete required records.Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.Ability to clean counters and other surfaces.Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes.Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.Ability to raise at least 10 pounds from floor level to a height of 5 feet.Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.Notice:
The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Read LessPosition Title: Assistant Manager
Reports to: Store Manager
Schedule: Full Time (37-40 hours per week); may work 1st, 2nd or 3rd shift
Pay Range: $14.75/hour - $16.75/hour
Position Description: The primary responsibility of an Assistant Manager is to ensure the delivery of outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled), either personally or through other associates on duty during his or her shift. This includes both direct service to Guests as well as maintenance of excellent store conditions. The Assistant Manager ensures the safe and efficient operation of his or her shift while complying with all laws and regulations, and all company policies and requirements. Assistant Managers must be legally qualified under applicable state laws to conduct all sales transactions including alcohol and tobacco sales.
Essential Functions:
Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates. Provides input to Store Manager for counseling/discipline of associates. Performs screening interviews with applicants.Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor.Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.Reporting: Accurate completion of time records and the Customer First Document.Other duties as assigned by ManagementMinimum Requirements:
Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book.Ability to understand operating instructions for store equipment and to operate all store equipment.Ability to prepare DipSide items using supplies located in the dip cabinets.Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change.Ability to recognize numbers, count and do arithmetic well enough to complete required records.Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display.Ability to clean counters and other surfaces.Ability to tolerate exposure to temperatures as low as 30 degrees Fahrenheit for at least 2 minutes.Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes.Ability to raise at least 10 pounds from floor level to a height of 5 feet.Ability to place an 8" x 10" x 10" package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor.Notice:
The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.
Read Less