United Community Bank is in search of a full-time teller for our Auburn, IL location. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.
Essential Duties and Responsibilities:
Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environmentAssist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account informationEnsure all customers have been fully assistedUse integrated teller and customer data base software to verify customer information and answer questions customers may have about their accountsProcess loan payments, savings bonds, cashier's checks, and registration stickersHandle checks and cash for deposit; verify amounts and examine checks for endorsement before processingPromptly answer, screen, and forward incoming phone callsAssist and transfer customers to the correct department by using the employee/department directoriesWork towards obtaining qualified customer product referrals each monthCross sell and/or refer applicable bank products via the telephone or to customers in personMaintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customerCapture images on the NDP machineAdhere to cash handling policiesProcess deposits from the night depository box and mailed depositsAdhere to dual control policiesIssue Ace/Gift cardsRe-pin debit cardsMaintain in-depth knowledge of bank products and servicesMaintain knowledge of all regulatory standardsComplete all training and online testing requirements as assignedMaintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller GuidelinesOther related duties as assignedQualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)Experience using Web Teller and check imaging software is a plusEducation/Experience Requirements:
High school diploma or equivalentAdditional Requirements:
Previous customer service skills preferredStrong attention to detailStrong time management and organizational skillsAbility to practice discretion and handle confidential information in a professional mannerAbility to perform duties independently with limited direct supervisionProblem Solving/Analysis skillsAbility to communicate effectively with customers and coworkersWritten and verbal (face-to-face and phone) communication skills including professional grammar and demeanorAbility to explain the benefits of bank products and services and answer customer questions regarding these products and servicesKnowledge of financial institution regulations Ability to multitaskStrong professional integrity in compliance with company policy, and ethical and legal standardsGeneral knowledge of bank procedures and how they apply to other areas of the bankAttendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None RequiredWorking Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hoursRequires bending, stooping or standing as necessaryRequires the ability to hear, speak and/or signal peopleEffectively communicate verbally, in writing, and in EnglishRequires manual dexterity, typing, and the ability to count money and key in transactionsThe employee may occasionally lift and/or move up to 25 poundsThe following benefit programs are available to all employees:
401(k) retirement plan (requires 30 days of employment, age 20)Paid Leave TimeFree checking account including identity theft and cellphone protection, Roadside Assistance and more Free savings account & Safety Deposit BoxCashier's checksIn addition, the following benefits are available to all full-time employees after meeting eligibility requirements:
Vacation time (requires 30 days of employment)Sick/Personal Time (requires 90 days of employment)HolidaysJury Duty leaveHealth Insurance (requires 30 days of employment)Dental Insurance (requires 30 days of employment)Vision Insurance (requires 30 days of employment)Life Insurance (requires 30 days of employment)Short-Term Disability Insurance (requires 30 days of employment)Long-Term Disability Insurance (requires 30 days of employment)Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 30 days of employment)Tuition ReimbursementMilitary LeaveSome benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents.
Please visit https://ucbbanks.com/careers for more information on UCB's complete benefit package.
Read LessUnited Community Bank is in search of a full-time teller for our Auburn, IL location. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.
Essential Duties and Responsibilities:
Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environmentAssist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account informationEnsure all customers have been fully assistedUse integrated teller and customer data base software to verify customer information and answer questions customers may have about their accountsProcess loan payments, savings bonds, cashier's checks, and registration stickersHandle checks and cash for deposit; verify amounts and examine checks for endorsement before processingPromptly answer, screen, and forward incoming phone callsAssist and transfer customers to the correct department by using the employee/department directoriesWork towards obtaining qualified customer product referrals each monthCross sell and/or refer applicable bank products via the telephone or to customers in personMaintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customerCapture images on the NDP machineAdhere to cash handling policiesProcess deposits from the night depository box and mailed depositsAdhere to dual control policiesIssue Ace/Gift cardsRe-pin debit cardsMaintain in-depth knowledge of bank products and servicesMaintain knowledge of all regulatory standardsComplete all training and online testing requirements as assignedMaintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller GuidelinesOther related duties as assignedQualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)Experience using Web Teller and check imaging software is a plusEducation/Experience Requirements:
High school diploma or equivalentAdditional Requirements:
Previous customer service skills preferredStrong attention to detailStrong time management and organizational skillsAbility to practice discretion and handle confidential information in a professional mannerAbility to perform duties independently with limited direct supervisionProblem Solving/Analysis skillsAbility to communicate effectively with customers and coworkersWritten and verbal (face-to-face and phone) communication skills including professional grammar and demeanorAbility to explain the benefits of bank products and services and answer customer questions regarding these products and servicesKnowledge of financial institution regulations Ability to multitaskStrong professional integrity in compliance with company policy, and ethical and legal standardsGeneral knowledge of bank procedures and how they apply to other areas of the bankAttendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None RequiredWorking Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hoursRequires bending, stooping or standing as necessaryRequires the ability to hear, speak and/or signal peopleEffectively communicate verbally, in writing, and in EnglishRequires manual dexterity, typing, and the ability to count money and key in transactionsThe employee may occasionally lift and/or move up to 25 pounds Read LessUnited Community Bank is in search of a full-time teller. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.
Essential Duties and Responsibilities:
Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environmentAssist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account informationEnsure all customers have been fully assistedUse integrated teller and customer data base software to verify customer information and answer questions customers may have about their accountsProcess loan payments, savings bonds, cashier's checks, and registration stickersHandle checks and cash for deposit; verify amounts and examine checks for endorsement before processingPromptly answer, screen, and forward incoming phone callsAssist and transfer customers to the correct department by using the employee/department directoriesWork towards obtaining qualified customer product referrals each monthCross sell and/or refer applicable bank products via the telephone or to customers in personMaintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customerCapture images on the NDP machineAdhere to cash handling policiesProcess deposits from the night depository box and mailed depositsAdhere to dual control policiesIssue Ace/Gift cardsRe-pin debit cardsMaintain in-depth knowledge of bank products and servicesMaintain knowledge of all regulatory standardsComplete all training and online testing requirements as assignedMaintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller GuidelinesOther related duties as assignedQualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)Experience using Web Teller and check imaging software is a plusEducation/Experience Requirements:
High school diploma or equivalentAdditional Requirements:
Previous customer service skills preferredStrong attention to detailStrong time management and organizational skillsAbility to practice discretion and handle confidential information in a professional mannerAbility to perform duties independently with limited direct supervisionProblem Solving/Analysis skillsAbility to communicate effectively with customers and coworkersWritten and verbal (face-to-face and phone) communication skills including professional grammar and demeanorAbility to explain the benefits of bank products and services and answer customer questions regarding these products and servicesKnowledge of financial institution regulations Ability to multitaskStrong professional integrity in compliance with company policy, and ethical and legal standardsGeneral knowledge of bank procedures and how they apply to other areas of the bankAttendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None RequiredWorking Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hoursRequires bending, stooping or standing as necessaryRequires the ability to hear, speak and/or signal peopleEffectively communicate verbally, in writing, and in EnglishRequires manual dexterity, typing, and the ability to count money and key in transactionsThe employee may occasionally lift and/or move up to 25 pounds Read LessMarine Bank & Trust, a United Community Bank, is in search of a full-time teller for our Carthage location. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.
Essential Duties and Responsibilities:
Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environmentAssist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account informationEnsure all customers have been fully assistedUse integrated teller and customer data base software to verify customer information and answer questions customers may have about their accountsProcess loan payments, savings bonds, cashier's checks, and registration stickersHandle checks and cash for deposit; verify amounts and examine checks for endorsement before processingPromptly answer, screen, and forward incoming phone callsAssist and transfer customers to the correct department by using the employee/department directoriesWork towards obtaining qualified customer product referrals each monthCross sell and/or refer applicable bank products via the telephone or to customers in personMaintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customerCapture images on the NDP machineAdhere to cash handling policiesProcess deposits from the night depository box and mailed depositsAdhere to dual control policiesIssue Ace/Gift cardsRe-pin debit cardsMaintain in-depth knowledge of bank products and servicesMaintain knowledge of all regulatory standardsComplete all training and online testing requirements as assignedMaintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller GuidelinesOther related duties as assignedQualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)Experience using Web Teller and check imaging software is a plusEducation/Experience Requirements:
High school diploma or equivalentAdditional Requirements:
Previous customer service skills preferredStrong attention to detailStrong time management and organizational skillsAbility to practice discretion and handle confidential information in a professional mannerAbility to perform duties independently with limited direct supervisionProblem Solving/Analysis skillsAbility to communicate effectively with customers and coworkersWritten and verbal (face-to-face and phone) communication skills including professional grammar and demeanorAbility to explain the benefits of bank products and services and answer customer questions regarding these products and servicesKnowledge of financial institution regulations Ability to multitaskStrong professional integrity in compliance with company policy, and ethical and legal standardsGeneral knowledge of bank procedures and how they apply to other areas of the bankAttendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None RequiredWorking Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hoursRequires bending, stooping or standing as necessaryRequires the ability to hear, speak and/or signal peopleEffectively communicate verbally, in writing, and in EnglishRequires manual dexterity, typing, and the ability to count money and key in transactionsThe employee may occasionally lift and/or move up to 25 pounds Read LessUnited Community Bank is in search of a Branch Manager. This position directs the expansion of existing customer relationships, the establishment and attainment of sales, asset and service goals and the development and maintenance of a high-quality sales and service culture. This position also supervises teller activities, staff development, training and scheduling, and the overall daily activities of the teller staff.
Essential Duties and Responsibilities:
Prepare and track the monthly sales plan for the assigned branch(es)Establish and communicate sales and service goals and expectations of Personal Bankers and Customer Service for assigned branch(es)Implement strategies designed to meet or exceed sales goals and customer retention goals for assigned branch(es)Provide guidance for Personal Bankers and CSR staff to develop objectives and meet established sales and service goals through coaching, monitoring and feedbackEstablish, maintain, and support a quality-oriented sales and service culture in the assigned branch(es)Work collaboratively with other bank units to support sales strategies and to meet the needs of prospective and existing customer base; identify and actively pursues cross-selling opportunities for all products, including Commercial, Retail and Trust productsProvide quantitative and qualitative assessment of sales environment within assigned branch(es) and develop action plans to correct deficiencies; identify branch personnel training needs; monitor progress and provide status reports to the VP of Retail Management on a regular basisEvaluate the impact of recommending and/or approving policy exceptions by reviewing benefit of transactions vs. potential risk to the bankProvide sales performance results for annual evaluation and salary review and recommend interim sales performance reviews as indicated by individual or branch performanceExercise the usual authority as a manager concerning performance evaluations, written warnings, salary reviews, hiring, staffing, promotions, and terminations for Personal Bankers and Customer Service staffConduct regular branch sales meetings with staff re: products/promotion, strategies and visionCoordinate the communication of new or enhanced sales recognition programs; communicates goals to branch personnelAssume responsibility for the daily operations and management of service duties in the absence of staffSupport and promotes work force and customer diversityDevelop additional business through external customer calling effortsCross-sell appropriate products to small business customers and service small business banking relationshipsRepresent the bank in various civic and community functions where appropriate to further enhance its image and to develop additional businessOpen new accounts and services customer relationships as necessaryParticipate and encourage the bank's efforts in the Community Reinvestment ActPerforms notary dutiesMaintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller GuidelinesPrepare performance evaluations, written warnings, recommendation for increase and encourages staff developmentCommunicate teller activities to management when necessaryPerform monthly audits of all teller stationsMaintain reports documenting cash outages, balances, timecards, and daily cash recapsConduct regular staff meetings to review problems, policies, procedures and updatesAssist teller staff in locating cash discrepancies, managing unusual transactions, and answering customer questions when requiredOther related duties as assignedQualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)Experience using Web Teller and check imaging software is a plusEducation/Experience Requirements:
High school diploma or equivalentMinimum of three-years of teller experience preferred, or prior supervisory experience preferredSupervisory Responsibilities:
Personal Bankers, Customer Service Staff, Teller StaffAdditional Requirements:
Strong sales-oriented customer service skillsPrevious customer service skills preferredStrong attention to detailStrong time management and organizational skillsAbility to practice discretion and handle confidential information in a professional mannerAbility to perform duties independently with limited direct supervisionProblem Solving/Analysis skillsAbility to communicate effectively with customers and coworkersWritten and verbal (face-to-face and phone) communication skills including professional grammar and demeanorAbility to explain the benefits of bank products and services and answer customer questions regarding these products and servicesKnowledge of financial institution regulations Ability to multitaskStrong professional integrity in compliance with company policy, and ethical and legal standardsGeneral knowledge of bank procedures and how they apply to other areas of the bankAttendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None RequiredWorking Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hoursRequires bending, stooping or standing as necessaryRequires the ability to hear, speak and/or signal peopleEffectively communicate verbally, in writing, and in EnglishRequires manual dexterity, typing, and the ability to count money and key in transactionsThe employee may occasionally lift and/or move up to 40 pounds Read LessUnited Community Bank is in search of a full-time teller. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.
Essential Duties and Responsibilities:
Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environmentAssist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account informationEnsure all customers have been fully assistedUse integrated teller and customer data base software to verify customer information and answer questions customers may have about their accountsProcess loan payments, savings bonds, cashier's checks, and registration stickersHandle checks and cash for deposit; verify amounts and examine checks for endorsement before processingPromptly answer, screen, and forward incoming phone callsAssist and transfer customers to the correct department by using the employee/department directoriesWork towards obtaining qualified customer product referrals each monthCross sell and/or refer applicable bank products via the telephone or to customers in personMaintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customerCapture images on the NDP machineAdhere to cash handling policiesProcess deposits from the night depository box and mailed depositsAdhere to dual control policiesIssue Ace/Gift cardsRe-pin debit cardsMaintain in-depth knowledge of bank products and servicesMaintain knowledge of all regulatory standardsComplete all training and online testing requirements as assignedMaintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller GuidelinesOther related duties as assignedQualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)Experience using Web Teller and check imaging software is a plusEducation/Experience Requirements:
High school diploma or equivalentAdditional Requirements:
Previous customer service skills preferredStrong attention to detailStrong time management and organizational skillsAbility to practice discretion and handle confidential information in a professional mannerAbility to perform duties independently with limited direct supervisionProblem Solving/Analysis skillsAbility to communicate effectively with customers and coworkersWritten and verbal (face-to-face and phone) communication skills including professional grammar and demeanorAbility to explain the benefits of bank products and services and answer customer questions regarding these products and servicesKnowledge of financial institution regulations Ability to multitaskStrong professional integrity in compliance with company policy, and ethical and legal standardsGeneral knowledge of bank procedures and how they apply to other areas of the bankAttendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None RequiredWorking Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hoursRequires bending, stooping or standing as necessaryRequires the ability to hear, speak and/or signal peopleEffectively communicate verbally, in writing, and in EnglishRequires manual dexterity, typing, and the ability to count money and key in transactionsThe employee may occasionally lift and/or move up to 25 pounds Read LessUnited Community Bank is looking for an E-Services Associate. This position acts as a primary contact and assists customers and bank employees with the setup and maintenance of E-Services, including Online Banking, Mobile Banking, E-Statements, BillPay, Cash Management and other electronic banking programs utilized by the bank. Also assists customers and bank employees with issues regarding debit, credit and prepaid cards. Assistance is generally provided over the phone.
Essential Duties and Responsibilities:
Accurately verify customer information using customer data base softwareAssist all customers with inquiries regarding their account(s), balances, statements, and general informationPromptly answer, screen, and forward incoming phone calls as requiredTroubleshoot and research issues related to the bank's electronic products and servicesWork the E-Services folder for items and requests from our customer base that need to be completed to assist with their financial needsWork fraud alertsWork returned mail and closed account reportsProcess incoming and outgoing wiresPerform daily and monthly balancingAssist with business cash management setups and customer issuesServe as a backup to the call centerDevelop and maintain effective working relationships at all levels by proactively participating and contributing to a positive work environment, controlling emotions and temperament, and exhibiting courteous, respectful, and professional behavior at all timesMaintain familiarity with bank products and servicesMaintain familiarity with all regulatory standardsMaintain familiarity with and uphold all Bank policies and proceduresComplete all training requirements as assignedOther related duties as assignedQualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)Education/Experience Requirements:
High school degree or equivalentAdditional Requirements:
Previous customer service skills preferredStrong attention to detail and accuracyStrong time management and organizational skillsAbility to practice discretion and handle confidential information in a professional mannerAbility to handle sensitive and confidential situations and comprehend the level of confidentiality that comes along with the position and protecting employee's, customer's and bank informationProblem Solving/Analysis skillsAbility to communicate effectively and professionally with customers and coworkersAbility to read, write and comprehend simple instructions, short correspondence and memosAbility to perform basic mathematical calculations and to work with mathematical concepts and apply them to work situationsAbility to manage and execute more than one task at a timeAbility to define problems, collect data, establish facts, and draw valid conclusionsAbility to independently perform duties, establish priorities and meet deadlines with limited supervisionAbility to adhere to safety and compliance regulations and proceduresAbility to explain the benefits of bank products and services and answer customer questions regarding these products and servicesKnowledge of financial institution regulationsAbility to exercise sound judgement that is consistent with established policies, procedures and business practicesAttendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None requiredWorking Conditions:
This job operates in a clerical setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Requires bending, stooping or standing as necessaryRequires the ability to hear, speak and/or signal peopleEffectively communicate verbally, in writing, and in EnglishRequires manual dexterity, typing, and the ability to key in transactionsThe employee may occasionally lift and/or move up to 25 pounds Read LessUnited Community Bank is in search of a full-time teller. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.
Essential Duties and Responsibilities:
Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environmentAssist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account informationEnsure all customers have been fully assistedUse integrated teller and customer data base software to verify customer information and answer questions customers may have about their accountsProcess loan payments, savings bonds, cashier's checks, and registration stickersHandle checks and cash for deposit; verify amounts and examine checks for endorsement before processingPromptly answer, screen, and forward incoming phone callsAssist and transfer customers to the correct department by using the employee/department directoriesWork towards obtaining qualified customer product referrals each monthCross sell and/or refer applicable bank products via the telephone or to customers in personMaintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customerCapture images on the NDP machineAdhere to cash handling policiesProcess deposits from the night depository box and mailed depositsAdhere to dual control policiesIssue Ace/Gift cardsRe-pin debit cardsMaintain in-depth knowledge of bank products and servicesMaintain knowledge of all regulatory standardsComplete all training and online testing requirements as assignedMaintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller GuidelinesOther related duties as assignedQualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)Experience using Web Teller and check imaging software is a plusEducation/Experience Requirements:
High school diploma or equivalentAdditional Requirements:
Previous customer service skills preferredStrong attention to detailStrong time management and organizational skillsAbility to practice discretion and handle confidential information in a professional mannerAbility to perform duties independently with limited direct supervisionProblem Solving/Analysis skillsAbility to communicate effectively with customers and coworkersWritten and verbal (face-to-face and phone) communication skills including professional grammar and demeanorAbility to explain the benefits of bank products and services and answer customer questions regarding these products and servicesKnowledge of financial institution regulationsAbility to multitaskStrong professional integrity in compliance with company policy, and ethical and legal standardsGeneral knowledge of bank procedures and how they apply to other areas of the bankAttendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None RequiredWorking Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hoursRequires bending, stooping or standing as necessaryRequires the ability to hear, speak and/or signal peopleEffectively communicate verbally, in writing, and in EnglishRequires manual dexterity, typing, and the ability to count money and key in transactionsThe employee may occasionally lift and/or move up to 25 pounds Read LessUnited Community Bank is in search of a full-time teller for our Sherman location. Candidates will assist customers with various banking needs, offer product information and provide exceptional customer service while presenting a positive image of the Bank. This position meets the needs of customers by providing quality service in the receiving and paying out of money, and accurate record keeping of money and negotiable instruments involved in the bank's various transactions. Must be available Monday thru Friday during banking hours of operation and Saturday morning rotation.
Essential Duties and Responsibilities:
Kindly greet all customers immediately upon entry to maintain a welcoming and helpful environmentAssist customers with the various financial transactions including but not limited to inquiries regarding their balances, statements, and general account informationEnsure all customers have been fully assistedUse integrated teller and customer data base software to verify customer information and answer questions customers may have about their accountsProcess loan payments, savings bonds, cashier's checks, and registration stickersHandle checks and cash for deposit; verify amounts and examine checks for endorsement before processingPromptly answer, screen, and forward incoming phone callsAssist and transfer customers to the correct department by using the employee/department directoriesWork towards obtaining qualified customer product referrals each monthCross sell and/or refer applicable bank products via the telephone or to customers in personMaintain a clear understanding of when to put a "hold" on funds and know how to explain that to a customerCapture images on the NDP machineAdhere to cash handling policiesProcess deposits from the night depository box and mailed depositsAdhere to dual control policiesIssue Ace/Gift cardsRe-pin debit cardsMaintain in-depth knowledge of bank products and servicesMaintain knowledge of all regulatory standardsComplete all training and online testing requirements as assignedMaintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller GuidelinesOther related duties as assignedQualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)Experience using Web Teller and check imaging software is a plusEducation/Experience Requirements:
High school diploma or equivalentAdditional Requirements:
Previous customer service skills preferredStrong attention to detailStrong time management and organizational skillsAbility to practice discretion and handle confidential information in a professional mannerAbility to perform duties independently with limited direct supervisionProblem Solving/Analysis skillsAbility to communicate effectively with customers and coworkersWritten and verbal (face-to-face and phone) communication skills including professional grammar and demeanorAbility to explain the benefits of bank products and services and answer customer questions regarding these products and servicesKnowledge of financial institution regulations Ability to multitaskStrong professional integrity in compliance with company policy, and ethical and legal standardsGeneral knowledge of bank procedures and how they apply to other areas of the bankAttendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None RequiredWorking Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hoursRequires bending, stooping or standing as necessaryRequires the ability to hear, speak and/or signal peopleEffectively communicate verbally, in writing, and in EnglishRequires manual dexterity, typing, and the ability to count money and key in transactionsThe employee may occasionally lift and/or move up to 25 pounds Read LessUnited Community Bank is in search of a Branch Manager. This position directs the expansion of existing customer relationships, the establishment and attainment of sales, asset and service goals and the development and maintenance of a high-quality sales and service culture. This position also supervises teller activities, staff development, training and scheduling, and the overall daily activities of the teller staff.
Essential Duties and Responsibilities:
Prepare and track the monthly sales plan for the assigned branch(es)Establish and communicate sales and service goals and expectations of Personal Bankers and Customer Service for assigned branch(es)Implement strategies designed to meet or exceed sales goals and customer retention goals for assigned branch(es)Provide guidance for Personal Bankers and CSR staff to develop objectives and meet established sales and service goals through coaching, monitoring and feedbackEstablish, maintain, and support a quality-oriented sales and service culture in the assigned branch(es)Work collaboratively with other bank units to support sales strategies and to meet the needs of prospective and existing customer base; identify and actively pursues cross-selling opportunities for all products, including Commercial, Retail and Trust productsProvide quantitative and qualitative assessment of sales environment within assigned branch(es) and develop action plans to correct deficiencies; identify branch personnel training needs; monitor progress and provide status reports to the VP of Retail Management on a regular basisEvaluate the impact of recommending and/or approving policy exceptions by reviewing benefit of transactions vs. potential risk to the bankProvide sales performance results for annual evaluation and salary review and recommend interim sales performance reviews as indicated by individual or branch performanceExercise the usual authority as a manager concerning performance evaluations, written warnings, salary reviews, hiring, staffing, promotions, and terminations for Personal Bankers and Customer Service staffConduct regular branch sales meetings with staff re: products/promotion, strategies and visionCoordinate the communication of new or enhanced sales recognition programs; communicates goals to branch personnelAssume responsibility for the daily operations and management of service duties in the absence of staffSupport and promotes work force and customer diversityDevelop additional business through external customer calling effortsCross-sell appropriate products to small business customers and service small business banking relationshipsRepresent the bank in various civic and community functions where appropriate to further enhance its image and to develop additional businessOpen new accounts and services customer relationships as necessaryParticipate and encourage the bank's efforts in the Community Reinvestment ActPerforms notary dutiesMaintain familiarity with the Bank policies and procedures related to this position including but not limited to Secrecy Act, OFAC, Check Cashing, and Teller GuidelinesPrepare performance evaluations, written warnings, recommendation for increase and encourages staff developmentCommunicate teller activities to management when necessaryPerform monthly audits of all teller stationsMaintain reports documenting cash outages, balances, timecards, and daily cash recapsConduct regular staff meetings to review problems, policies, procedures and updatesAssist teller staff in locating cash discrepancies, managing unusual transactions, and answering customer questions when requiredOther related duties as assignedQualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Computer Requirements:
Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)Experience using Web Teller and check imaging software is a plusEducation/Experience Requirements:
High school diploma or equivalentMinimum of three-years of teller experience preferred, or prior supervisory experience preferredSupervisory Responsibilities:
Personal Bankers, Customer Service Staff, Teller StaffAdditional Requirements:
Strong sales-oriented customer service skillsPrevious customer service skills preferredStrong attention to detailStrong time management and organizational skillsAbility to practice discretion and handle confidential information in a professional mannerAbility to perform duties independently with limited direct supervisionProblem Solving/Analysis skillsAbility to communicate effectively with customers and coworkersWritten and verbal (face-to-face and phone) communication skills including professional grammar and demeanorAbility to explain the benefits of bank products and services and answer customer questions regarding these products and servicesKnowledge of financial institution regulations Ability to multitaskStrong professional integrity in compliance with company policy, and ethical and legal standardsGeneral knowledge of bank procedures and how they apply to other areas of the bankAttendance Requirements:
Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.
Certificates, licenses, or registrations:
None RequiredWorking Conditions:
This job operates in a retail banking setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical requirements:
Ability to stand for up to eight hoursRequires bending, stooping or standing as necessaryRequires the ability to hear, speak and/or signal peopleEffectively communicate verbally, in writing, and in EnglishRequires manual dexterity, typing, and the ability to count money and key in transactionsThe employee may occasionally lift and/or move up to 40 pounds Read Less