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Union Rescue Mission
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  • COOK  

    - Los Angeles
    Job DescriptionJob DescriptionDescription:COMPANY DESCRIPTION:Union Re... Read More
    Job DescriptionJob DescriptionDescription:

    COMPANY DESCRIPTION:

    Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.


    POSITION SUMMARY:

    Prepare quality meals for any of the three meals served every day of the week (up to 300+ meals per shift) and special events. This position frequently works alongside program residents and volunteers and is expected to be totally immersed in the day-to-day operations involved with running an institutional kitchen while practicing safe food handling standards and procedures.


    CORE WORK PRINCIPLE:

    Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.


    COOK ESSENTIAL FUNCTIONS:

    Prepare, cooking and serve meals.Food prepared must meet quality and Serve-safe standards for taste, temperature (doneness) and visual appeal.Use all equipment in a safe manner according to proper procedures – stove, title skillet, kettle, convection ovens, can openers, knives, steam tables, ice wands, trash compactor, carts)Organizing storage rooms, food racks, labeling and dating and properly rotating food in coolers. Take inventory and check orders that arrive from the warehouse.Follow opening and closing procedures (i.e., ovens turned off, doors locked, all food properly stored)Ensures that high standards of sanitation, cleanliness and safety are always maintained throughout all kitchen areas.Establishes controls to minimize food and supply waste and theft.Establishes and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment.Periodically visits dining area when it is open to welcome guest.Provide direction to volunteers & apprentices.Supervise any individuals that are working on your shift.Train others on safety, food preparation & cooking, as needed.Displays constant behavior in Christian ministry.Keep close communication with Chaplains regarding program participants.Develop & maintain relationships with ministry & volunteers.Conduct other tasks and projects as assigned by the Kitchen Supervisor.Commitment to URM mission, vision, and core values.Encourage guests in their faith and growth in Jesus Christ.

    PHYSICAL DEMANDS:

    In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

    Must be able to lift 50 lbs.Requires manual dexterity for regular repetitive finger motion and frequently reaching, pulling, pushing and lifting objects and operating equipment.May be exposed to handling hazardous materials such as broken glass

    WORK ENVIRONMENT:

    In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

    The office/kitchen is clean, orderly, properly lighted, and ventilated.Noise levels are considered low to moderate.


    Requirements:

    EXPERIENCE/EDUCATION/LICENSURES/CERTIFICATIONS:

    Minimum of 1 year of cooking experience (school cafeteria, prison, shelter) in preparing food for large volumes of people, preferred.Must be Serve-safe certified or certified with National Registry of Food Safety Professionals (NRFSP).Minimum of 1 year of culinary school or similar vocational training, preferred.High school diploma or equivalent.

    KNOWLEDGE/SKILLS/ABILITIES:

    Ability to communicate effectively both orally and in writing.Must possess basic computer skills. Must be able to operate kitchen equipment properly.Must possess excellent organizational, time management and customer service skills.

    #ZR

    Company DescriptionURM is a 501(c)(3) nonprofit organization that was established in 1891. Today, we are one of the largest rescue missions of our kind in the United States, and the oldest in Los Angeles. For over 130 years, people with feelings of distress and despair have been coming to Union Rescue Mission seeking help. URM is committed to life-transforming ministry through the power of the Gospel of Jesus Christ as demonstrated in these core values.Company DescriptionURM is a 501(c)(3) nonprofit organization that was established in 1891. Today, we are one of the largest rescue missions of our kind in the United States, and the oldest in Los Angeles. For over 130 years, people with feelings of distress and despair have been coming to Union Rescue Mission seeking help. URM is committed to life-transforming ministry through the power of the Gospel of Jesus Christ as demonstrated in these core values. Read Less
  • IT SUPPORT ANALYST  

    - Los Angeles
    Job DescriptionJob DescriptionDescription:COMPANY DESCRIPTION:Union Re... Read More
    Job DescriptionJob DescriptionDescription:

    COMPANY DESCRIPTION:

    Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.


    POSITION SUMMARY:

    The IT Support Analyst will provide help desk support, PC repairs and upgrades, installation of peripherals (printers, scanners, cameras, smart phones, wireless AP, etc.), diagnosis and resolution of hardware and software issues for the purpose of improving user and departmental productivity, security, efficiency, and connectivity. Supports URM staff with computer and telephone related instruction, set-up, and maintenance. Set up desktops, telephone, and related electronic equipment, as needed.


    CORE WORK PRINCIPLE:

    Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.


    ESSENTIAL FUNCTIONS:

    Supports URM staff with computer and telephone related instruction, set-up, and maintenance. Set-up desktop, telephone, and related electronic equipment, as needed.

    Provide IT Helpdesk support and manage requests workflow.Administer and maintain staff ID badge system and door access control system.Configure/install/troubleshoot Unifi switches.Perform software and hardware installation, maintenance, and upgrades.Purchase IT related items, as needed.Administer telephone system including phone / voicemail / fax adds, moves, and changes.Assist in maintaining Active Directory and Office 365 including creation of new user accounts and user groups.Monitor desktop Antivirus system.Provide training for the various software and hardware products used.Install, diagnose, maintain, and troubleshoot network and telephone cabling.Travel to Sylmar, South Central Los Angeles, Covina, Whittier, and Torrance locations to meet accountabilities, as required.Conduct tasks and projects assigned by the Director of Technology.Commitment to URM mission, vision, and core values.Encourage guests in their faith and growth in Jesus Christ.

    PHYSICAL DEMANDS:

    In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

    Required manual dexterity for occasionally reaching and lifting small objects, and operating office equipment.Must be able to lift at least 25 lbs.

    WORK ENVIRONMENT:

    In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

    The office is clean, orderly, properly lit, and ventilated.Noise levels are considered low to moderate.


    Requirements:

    EXPERIENCE, EDUCATION AND LICENSURES:

    High school diploma or equivalency.Two years prior related experience.A+ and/or NET+ certification (or demonstrated equivalent skills).Microsoft Certified Professional, required.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    Ability to communicate both orally and in writing.Good working knowledge of Windows 11, Server 2012/2016, RingCentral UCaaS, IBM MaaS, and Microsoft 365.Good working knowledge of Microsoft Office products.Good organizational and project management skills.Ability to solve practical problems and conduct responsibilities under minimal supervision.Strong customer, quality, and results focus.Ability to interact effectively at all levels and across diverse cultures.Ability to be an effective team member.Ability to adapt as the external environment and organization evolves.

    #ZR


    Company DescriptionURM is a 501(c)(3) nonprofit organization that was established in 1891. Today, we are one of the largest rescue missions of our kind in the United States, and the oldest in Los Angeles. For over 130 years, people with feelings of distress and despair have been coming to Union Rescue Mission seeking help. URM is committed to life-transforming ministry through the power of the Gospel of Jesus Christ as demonstrated in these core values.Company DescriptionURM is a 501(c)(3) nonprofit organization that was established in 1891. Today, we are one of the largest rescue missions of our kind in the United States, and the oldest in Los Angeles. For over 130 years, people with feelings of distress and despair have been coming to Union Rescue Mission seeking help. URM is committed to life-transforming ministry through the power of the Gospel of Jesus Christ as demonstrated in these core values. Read Less
  • LEAD PROGRAM ASSISTANT  

    - Los Angeles
    Job DescriptionJob DescriptionDescription:LEAD PROGRAM ASSISTANT COMPA... Read More
    Job DescriptionJob DescriptionDescription:

    LEAD PROGRAM ASSISTANT COMPANY DESCRIPTION:

    Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.


    LEAD PROGRAM ASSISTANT POSITION SUMMARY: To assist management with training and monitoring guests; and to promote a safe and secure environment. Operates as a shift lead to the Program Assistants and assists with training new hires.


    LEAD PROGRAM ASSISTANT CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.


    LEAD PROGRAM ASSISTANT ESSENTIAL FUNCTIONS:

    Actively monitor guests and ensure compliance with all program guidelines and expectations. Responsible for crisis intervention and decision making that impacts the overall during the evening shift. Conduct property/room inspections, as needed. Follow established protocols for medical emergencies and unusual/disruptive activity. Provide written documentation (this may include reports, presentations, and data analysis), as required. Facilitate conflict resolution and intervene to diffuse any potential volatile and/or hostile situations, as needed. Maintain proper decorum in the Concord, the Oaks, Sycamore, Currie Court, and the main dining room. Assist with intake, discharge, and/or orientation processes, as requested. Attend scheduled department/team meetings, as requested. Conduct other duties as assigned. Depending on location, these may include mail sorting and delivery; transporting clients in a company vehicle; serving meals to residents; serving as program representative to volunteers; and chaperoning children. Assist adult case managers and the Operations Dept. with move in and move out checklist. Attend meetings on and/or offsite with collaborative partners. Assist the Executive Program Director with the Community Assistants. Work collaboratively with Executive Program Director to plan and implement onsite and offsite events. Conduct other tasks and projects as assigned by the Executive Program Director. Encourage guests in their faith and growth in Jesus Christ. Commitment to URM mission, vision, and core values.

    LEAD PROGRAM ASSISTANT PHYSICAL DEMANDS:

    In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job.

    Manual dexterity for reaching, lifting objects, and to operate office equipment, required. Ability to lift objects up to 30 lbs.


    LEAD PROGRAM ASSISTANT WORK ENVIRONMENT:

    In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

    The office is clean, orderly, properly lit, and ventilated. Noise levels are considered low to moderate. Requirements:

    LEAD PROGRAM ASSISTANT EXPERIENCE, EDUCATION, AND LICENSURES:

    High School Diploma or equivalent. Current California Driver License and ability to be added to the company vehicle insurance policy required if working at Hope Gardens Family Center. Commercial license, a plus. Minimum 2 years of prior experience in a related field (social services, community relations, customer service, non-profits, etc.) performing similar duties.


    LEAD PROGRAM ASSISTANT KNOWLEDGE, SKILLS, AND ABILITIES:

    Ability to communicate effectively in both orally and in writing. Ability to manage time. Skilled in de-escalation techniques. Proficient knowledge in the implementation of social service programming. Proficient in Microsoft programs including Word, Excel and Outlook and the ability to learn proprietary computer programs. Must have excellent organization skills and a strong ability to prioritize tasks. Must have the ability to multi-task in a high-volume environment. Fluency in Spanish a plus. (Los Angeles location) Ability to conduct responsibilities without direct supervision.

    #ZR

    Company DescriptionURM is a 501(c)(3) nonprofit organization that was established in 1891. Today, we are one of the largest rescue missions of our kind in the United States, and the oldest in Los Angeles. For over 130 years, people with feelings of distress and despair have been coming to Union Rescue Mission seeking help. URM is committed to life-transforming ministry through the power of the Gospel of Jesus Christ as demonstrated in these core values.Company DescriptionURM is a 501(c)(3) nonprofit organization that was established in 1891. Today, we are one of the largest rescue missions of our kind in the United States, and the oldest in Los Angeles. For over 130 years, people with feelings of distress and despair have been coming to Union Rescue Mission seeking help. URM is committed to life-transforming ministry through the power of the Gospel of Jesus Christ as demonstrated in these core values. Read Less
  • Program Assistant (Graveyard)  

    - Los Angeles
    Job DescriptionJob DescriptionDescription:COMPANY DESCRIPTION: Union R... Read More
    Job DescriptionJob DescriptionDescription:

    COMPANY DESCRIPTION: Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.


    PROGRAM ASSISTANT (GRAVEYARD) POSITION SUMMARY:

    The Program Assistant (Graveyard) will assist management, monitor guests, and promote a safe and secure environment.


    PROGRAM ASSISTANT (GRAVEYARD) CORE WORK PRINCIPLE:

    Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.


    PROGRAM ASSISTANT (GRAVEYARD) ESSENTIAL FUNCTIONS:

    Actively monitor guests, ensure compliance with all program guidelines and expectations.Conduct property/room inspections, as needed.Follow established protocols for medical emergencies and unusual/disruptive activity.Provide written documentation, as required (May include reports, presentations, and data analysis).Facilitate conflict resolution and intervene to diffuse any potential volatile and/or hostile situations, as needed.Assist with intake, discharge, and/or orientation processes, as requested.Attend scheduled department/team meetings, as requested.Conduct other tasks and projects assigned by Program Manager. (Depending on location, tasks may include mail sorting and delivery; transporting clients in a company vehicle; serving meals to residents; serving as program representative to volunteers; chaperoning children to name a few.Commitment to URM (Union Rescue Mission) mission, vision, and core values.Encourage guests in their faith and growth in Jesus Christ.

    PROGRAM ASSISTANT (GRAVEYARD) PHYSICAL DEMANDS:

    In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.

    Manual dexterity for reaching, lifting objects, and operating office equipment, required.Ability to lift objects up to 30 lbs. and ability to operate office equipment.


    PROGRAM ASSISTANT (GRAVEYARD) WORK ENVIRONMENT:

    In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

    · The office is clean, orderly, properly lit, and ventilated.

    · Noise levels are considered low to moderate.


    Requirements:

    PROGRAM ASSISTANT (GRAVEYARD) EXPERIENCE, EDUCATION AND LICENSURES:

    High School Diploma or equivalent.Current California Driver License, required. Commercial license, a plus.Minimum 1-year prior experience in a related field performing similar duties (social services, community relations, non-profits, etc.)

    PROGRAM ASSISTANT (GRAVEYARD) KNOWLEDGE, SKILLS, AND ABILITIES:

    Ability to communicate effectively both orally and in writing.Proficient in Microsoft programs such as Word, Excel, and Outlook. Ability to learn proprietary computer programs.Must have excellent organizational skills and a strong ability to prioritize tasks.Ability to multi-task in a high-volume environment.Fluency in Spanish, a plus. (Los Angeles location)Ability to conduct responsibilities without direct supervision.Ability to be added to the company vehicle insurance policy, required.


    Read Less
  • Board Administrator  

    - Los Angeles
    Job DescriptionJob DescriptionDescription:COMPANY DESCRIPTION: Union R... Read More
    Job DescriptionJob DescriptionDescription:

    COMPANY DESCRIPTION: Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.


    POSITION SUMMARY: This position will provide administrative services to the URM Board of Directors, supporting directors, committee chairs and officers. The goal of this position is to equip all directors with appropriate access to meeting information, assure accurate corporate records, and maintain confidentiality of board matters.


    CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.


    ESSENTIAL FUNCTIONS: The position will work closely with the chair of the governance committee for the first three items listed below.

    Ensure board portal is up to date and complete, with accurate information. Serve as an administrator regarding access, organization, version control, and compliance with corporate records policies. Set up new directors and maintain all of the users in the board portal. Update the board portal for changes in director assignments to committees or officer roles. Maintain staff lists and titles. Ensure the board portal document section is comprehensive, up to date, and that access permissions are accurate by role and degree of confidentiality. Documents include but are not limited to organization chart, roster of board resolutions, meetings calendar. Support board development.Maintain new director check lists; serve as a resource to assist directors on completion of their orientation and supporting logistics as needed, and Track director terms and classes, elections and slates. Support governance compliance.Apply records retention schedule.Ensure minutes, materials and resolutions are handled according to policy. Update the annual board calendar.Serve as staff to the governance committee.Set the board up for successful board and committee meetings: Coordinate logistics with venue and URM staff, Prepare agendas and materials for board chair and committee heads as asked, including checking on necessity of votes and pre-arranging those on the agenda. Provide AV and technical support at board meetings, and other on-site support. Take online attendance at meetings using board portal tool Use confidential AI transcripts to draft meeting minutes, obtain any necessary approvals, schedule for approval, add a copy of approved minutes to the meeting they referenced. Assist in developing professional presentations (PowerPoint, Google Slides, etc.) and supporting documents for board meetings and events as needed. Maintain board tasks/action items, check status as helpful with directors and staff. Serve as point of contact for directors on administrative matters. Conduct other tasks and projects assigned by the Board Chair. Commitment to URM (Union Rescue Mission) mission, vision, and core values. Encourage guests in their faith and growth in Jesus Christ.

    PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.

    Required manual dexterity for reaching and lifting objects and operating office equipment. Ability to operate office equipment. Travel as required. Must be able to lift at least 25lbs.

    WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

    Primarily remote, with occasional in-office attendance for board meetings, specific events, and other business needs. Noise levels are considered low to moderate. Indoor office setting position. Requirements:

    EXPERIENCE, EDUCATION AND LICENSURES:

    Bachelor’s degree (preferred) or equivalent combination of education and experience. 2- 4 years of relevant administrative experience, ideally supporting boards, executives, or governance functions. Experience managing a board management system (i.e. Govenda), or similar platform, a plus.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    Excellent organizational and time-management skills with the ability to handle multiple priorities. Strong written and verbal communication skills, including professional correspondence and presentation materials. Advanced proficiency with Microsoft Office, calendar tools (Outlook/Google Calendar), and video conferencing platforms (Zoom, Teams). Experience managing shared documents, portals, or databases. High level of discretion, confidentiality, and professionalism. Tech-savviness: Quick learner of new software/tools. Reliable internet and home office setup for remote work, plus ability to travel locally for 4–6 in-person meetings per year. Attention to detail and proactive problem-solving (especially for AV and logistics). Excellent customer service skills Ability to work in a team environment. Read Less
  • Human Resources Manager  

    - Los Angeles
    Job DescriptionJob DescriptionDescription:COMPANY DESCRIPTION:Union Re... Read More
    Job DescriptionJob DescriptionDescription:

    COMPANY DESCRIPTION:

    Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.


    POSITION SUMMARY:

    Reporting to the VP of Human Resources, the Human Resource Manager leads and directs the routine functions of the Human Resources department and oversees and develops the human resources staff. Responsibilities include, full-cycle recruitment and compensation management, employee relations, process improvement, and ensuring the organization is compliant with State and Federal laws.


    CORE WORK PRINCIPLE:

    Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people”. The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.


    ESSENTIAL FUNCTIONS:

    Oversee and develop human resources staff. Administer various human resource plans and procedures for all company personnel. Assist in the development and implementation of personnel policies and procedures; prepares and maintains employee policies and other human resources documentation, as needed. Oversee the New Employee Orientation. Help with employee relations matters to include discipline, terminations, and investigations. Maintain company organization charts. Ensure that the organization complies with State, Federal, EEO, ADA, OSHA, and other legal requirements. Help mentor and coach leadership through employment related issues that can range in complexity. Review new and/or updated job descriptions and determine job classification as well as market competitive pay range. Responsible for staying current on compensation best practices and relevant compensation, benefits and payroll laws and regulations. Identify and implement opportunities for improvement to existing processes and procedures. Attract applicants by writing compelling job descriptions and posting job advertisements across various job boards and social media platforms. Actively source qualified candidates using internet databases, social media, and employee referrals. Conduct prescreening interviews, coordinate phone and onsite interviews, checks references, and act as the liaison between candidates and hiring managers at all stages of the process. Connect the right talent to the right opportunity to advance the organization’s purpose and priorities. Implement recruiting strategies and best practice initiatives across the company. Train and advise hiring managers on interviewing techniques and assessment methods. Brainstorm and implement new sourcing methods and tracks recruiting metrics. Participate in job fairs and career events. Build the organization’s professional network through relationships with HR professionals, colleges, and other partners. Stay up-to-date and comply with changes in labor legislation. Assists with meetings and events, as needed. Maintain confidential files, documents, lists, and databases. Assist the HR department and conduct other tasks and projects as assigned by the VP of HR. Commitment to URM mission, vision, and core values. Encourage guests in their faith and growth in Jesus Christ.

    SUPERVISORY DUTIES:

    Interviewing, hiring orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


    PHYSICAL DEMANDS:

    In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

    While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms.

    WORK ENVIRONMENT:

    In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.

    The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate. Requirements:

    EXPERIENCE, EDUCATION AND LICENSURES:

    A bachelor’s degree in human resources management or related field is preferred or an equivalent combination of education and experience. At least 5 years of progressively responsible experience in Human Resources, including full life cycle recruitment experience. Human resource experience in a non-profit environment is a plus. Prior experience managing a HRMS system. Knowledge of compensation and benefit concepts, laws, and regulations.

    KNOWLEDGE, SKILLS AND ABILITIES:

    Excellent interpersonal skills; ability to work well with all levels of staff. Ability to successfully lead and manage others. Strong organizational skills; ability to manage multiple projects in a high volume environment. High level of proficiency with recruiting tools and social media networks. Strong experience with phone and in-person interviews, candidate screening, and evaluation. Ability to give presentations in a group setting. Excellent oral and written communication skills. Strong decision-making skills. Must have proficient knowledge of Microsoft office. Solid understanding of labor legislation and payroll process. Ability to maintain a professional appearance and demeanor at ALL times due to the high visibility of this position. Ability to maintain confidentiality at all times due to the confidential and sensitive nature of the department. Ability to travel locally. Read Less
  • Lead Cook  

    - Los Angeles
    Job DescriptionJob DescriptionDescription:COMPANY DESCRIPTION:Union Re... Read More
    Job DescriptionJob DescriptionDescription:

    COMPANY DESCRIPTION:

    Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.


    POSITION SUMMARY:

    Prepare quality meals for any of the three meals served every day of the week (300 - 1,500+ meals per shift, depending on location) and special events. This position frequently works alongside program residents and volunteers and is expected to be totally immersed in the day-to-day operations involved with running an institutional kitchen while practicing safe food handling standards and procedures.


    CORE WORK PRINCIPLE:

    Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.


    COOK ESSENTIAL FUNCTIONS:

    Lead Cook is responsible for overseeing daily kitchen operations, ensuring meals are prepared safely, consistently, and according to the approved menu. This role leads kitchen staff, supports apprentices, and serves as a key point of accountability for food quality, safety, and guest satisfaction.

    Food Preparation & Quality

    Prepare weekly menus and cook meals according to approved menus and recipes.Ensure food is cooked, held, and served at proper temperatures.Taste food for quality, seasoning, and consistency before service.Ensure portion control and presentation standards are followed.

    Food Safety & Compliance

    Complete and monitor TPC (temperature) logs accurately and daily.Ensure ServSafe and health department standards are followed.Maintain cleanliness and sanitation of all kitchen areas.Report broken equipment or safety concerns immediately to upkeep.

    Leadership & Supervision

    Lead and direct kitchen staff during shifts.Delegate tasks efficiently and ensure coverage for meal service.Train and mentor kitchen staff and apprentices.Support apprentices with hands-on learning including (internship’s).Maintain a calm, respectful, and professional kitchen environment.

    Communication & Teamwork

    Participate in mandatory Town Hall meetings.Collect and relay guest feedback to leadership.Use group messaging to share food photos and confirm menu compliance.Communicate shortages, needs, and issues clearly and promptly.

    Guest Experience

    Engage with guests when appropriate to ensure they feel heard and respected.Go the extra mile by supporting dessert preparation and comfort foods.Help build a positive reputation for the kitchen and organization.

    Commitment to URM mission, vision, and core values.

    Encourage guests in their faith and growth in Jesus Christ.


    PHYSICAL DEMANDS:

    In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

    Must be able to lift 50 lbs.Requires manual dexterity for regular repetitive finger motion and frequently reaching, pulling, pushing and lifting objects and operating equipment.May be exposed to handling hazardous materials such as broken glass

    WORK ENVIRONMENT:

    In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

    The office/kitchen is clean, orderly, properly lighted, and ventilated.Noise levels are considered low to moderate.


    Requirements:

    EXPERIENCE/EDUCATION/LICENSURES/CERTIFICATIONS:

    Minimum of 1 year of cooking experience (school cafeteria, prison, shelter) in preparing food for large volumes of people, preferred.Must be Serve-safe certified or certified with National Registry of Food Safety Professionals (NRFSP).Minimum of 1 year of culinary school or similar vocational training, preferred.High school diploma or equivalent.

    KNOWLEDGE/SKILLS/ABILITIES:

    Ability to communicate effectively both orally and in writing.Must possess basic computer skills. Must be able to operate kitchen equipment properly.Must possess excellent organizational, time management and customer service skills.


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  • COOK  

    - Los Angeles
    Job DescriptionJob DescriptionDescription:COMPANY DESCRIPTION:Union Re... Read More
    Job DescriptionJob DescriptionDescription:

    COMPANY DESCRIPTION:

    Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.


    POSITION SUMMARY:

    Prepare quality meals for any of the three meals served every day of the week (up to 300+ meals per shift) and special events. This position frequently works alongside program residents and volunteers and is expected to be totally immersed in the day-to-day operations involved with running an institutional kitchen while practicing safe food handling standards and procedures.


    CORE WORK PRINCIPLE:

    Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.


    COOK ESSENTIAL FUNCTIONS:

    Prepare, cooking and serve meals.Food prepared must meet quality and Serve-safe standards for taste, temperature (doneness) and visual appeal.Use all equipment in a safe manner according to proper procedures – stove, title skillet, kettle, convection ovens, can openers, knives, steam tables, ice wands, trash compactor, carts)Organizing storage rooms, food racks, labeling and dating and properly rotating food in coolers. Take inventory and check orders that arrive from the warehouse.Follow opening and closing procedures (i.e., ovens turned off, doors locked, all food properly stored)Ensures that high standards of sanitation, cleanliness and safety are always maintained throughout all kitchen areas.Establishes controls to minimize food and supply waste and theft.Establishes and maintains a regular cleaning and maintenance schedule for all kitchen areas and equipment.Periodically visits dining area when it is open to welcome guest.Provide direction to volunteers & apprentices.Supervise any individuals that are working on your shift.Train others on safety, food preparation & cooking, as needed.Displays constant behavior in Christian ministry.Keep close communication with Chaplains regarding program participants.Develop & maintain relationships with ministry & volunteers.Conduct other tasks and projects as assigned by the Kitchen Supervisor.Commitment to URM mission, vision, and core values.Encourage guests in their faith and growth in Jesus Christ.

    PHYSICAL DEMANDS:

    In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

    Must be able to lift 50 lbs.Requires manual dexterity for regular repetitive finger motion and frequently reaching, pulling, pushing and lifting objects and operating equipment.May be exposed to handling hazardous materials such as broken glass

    WORK ENVIRONMENT:

    In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

    The office/kitchen is clean, orderly, properly lighted, and ventilated.Noise levels are considered low to moderate.


    Requirements:

    EXPERIENCE/EDUCATION/LICENSURES/CERTIFICATIONS:

    Minimum of 1 year of cooking experience (school cafeteria, prison, shelter) in preparing food for large volumes of people, preferred.Must be Serve-safe certified or certified with National Registry of Food Safety Professionals (NRFSP).Minimum of 1 year of culinary school or similar vocational training, preferred.High school diploma or equivalent.

    KNOWLEDGE/SKILLS/ABILITIES:

    Ability to communicate effectively both orally and in writing.Must possess basic computer skills. Must be able to operate kitchen equipment properly.Must possess excellent organizational, time management and customer service skills.

    #ZR

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  • IT SUPPORT ANALYST  

    - Los Angeles
    Job DescriptionJob DescriptionDescription:COMPANY DESCRIPTION:Union Re... Read More
    Job DescriptionJob DescriptionDescription:

    COMPANY DESCRIPTION:

    Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.


    POSITION SUMMARY:

    The IT Support Analyst will provide help desk support, PC repairs and upgrades, installation of peripherals (printers, scanners, cameras, smart phones, wireless AP, etc.), diagnosis and resolution of hardware and software issues for the purpose of improving user and departmental productivity, security, efficiency, and connectivity. Supports URM staff with computer and telephone related instruction, set-up, and maintenance. Set up desktops, telephone, and related electronic equipment, as needed.


    CORE WORK PRINCIPLE:

    Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.


    ESSENTIAL FUNCTIONS:

    Supports URM staff with computer and telephone related instruction, set-up, and maintenance. Set-up desktop, telephone, and related electronic equipment, as needed.

    Provide IT Helpdesk support and manage requests workflow.Administer and maintain staff ID badge system and door access control system.Configure/install/troubleshoot Unifi switches.Perform software and hardware installation, maintenance, and upgrades.Purchase IT related items, as needed.Administer telephone system including phone / voicemail / fax adds, moves, and changes.Assist in maintaining Active Directory and Office 365 including creation of new user accounts and user groups.Monitor desktop Antivirus system.Provide training for the various software and hardware products used.Install, diagnose, maintain, and troubleshoot network and telephone cabling.Travel to Sylmar, South Central Los Angeles, Covina, Whittier, and Torrance locations to meet accountabilities, as required.Conduct tasks and projects assigned by the Director of Technology.Commitment to URM mission, vision, and core values.Encourage guests in their faith and growth in Jesus Christ.

    PHYSICAL DEMANDS:

    In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

    Required manual dexterity for occasionally reaching and lifting small objects, and operating office equipment.Must be able to lift at least 25 lbs.

    WORK ENVIRONMENT:

    In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

    The office is clean, orderly, properly lit, and ventilated.Noise levels are considered low to moderate.


    Requirements:

    EXPERIENCE, EDUCATION AND LICENSURES:

    High school diploma or equivalency.Two years prior related experience.A+ and/or NET+ certification (or demonstrated equivalent skills).Microsoft Certified Professional, required.

    KNOWLEDGE, SKILLS, AND ABILITIES:

    Ability to communicate both orally and in writing.Good working knowledge of Windows 11, Server 2012/2016, RingCentral UCaaS, IBM MaaS, and Microsoft 365.Good working knowledge of Microsoft Office products.Good organizational and project management skills.Ability to solve practical problems and conduct responsibilities under minimal supervision.Strong customer, quality, and results focus.Ability to interact effectively at all levels and across diverse cultures.Ability to be an effective team member.Ability to adapt as the external environment and organization evolves.

    #ZR


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  • LEAD PROGRAM ASSISTANT  

    - Los Angeles
    Job DescriptionJob DescriptionDescription:LEAD PROGRAM ASSISTANT COMPA... Read More
    Job DescriptionJob DescriptionDescription:

    LEAD PROGRAM ASSISTANT COMPANY DESCRIPTION:

    Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.


    LEAD PROGRAM ASSISTANT POSITION SUMMARY: To assist management with training and monitoring guests; and to promote a safe and secure environment. Operates as a shift lead to the Program Assistants and assists with training new hires.


    LEAD PROGRAM ASSISTANT CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.


    LEAD PROGRAM ASSISTANT ESSENTIAL FUNCTIONS:

    Actively monitor guests and ensure compliance with all program guidelines and expectations. Responsible for crisis intervention and decision making that impacts the overall during the evening shift. Conduct property/room inspections, as needed. Follow established protocols for medical emergencies and unusual/disruptive activity. Provide written documentation (this may include reports, presentations, and data analysis), as required. Facilitate conflict resolution and intervene to diffuse any potential volatile and/or hostile situations, as needed. Maintain proper decorum in the Concord, the Oaks, Sycamore, Currie Court, and the main dining room. Assist with intake, discharge, and/or orientation processes, as requested. Attend scheduled department/team meetings, as requested. Conduct other duties as assigned. Depending on location, these may include mail sorting and delivery; transporting clients in a company vehicle; serving meals to residents; serving as program representative to volunteers; and chaperoning children. Assist adult case managers and the Operations Dept. with move in and move out checklist. Attend meetings on and/or offsite with collaborative partners. Assist the Executive Program Director with the Community Assistants. Work collaboratively with Executive Program Director to plan and implement onsite and offsite events. Conduct other tasks and projects as assigned by the Executive Program Director. Encourage guests in their faith and growth in Jesus Christ. Commitment to URM mission, vision, and core values.

    LEAD PROGRAM ASSISTANT PHYSICAL DEMANDS:

    In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job.

    Manual dexterity for reaching, lifting objects, and to operate office equipment, required. Ability to lift objects up to 30 lbs.


    LEAD PROGRAM ASSISTANT WORK ENVIRONMENT:

    In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation(s) may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

    The office is clean, orderly, properly lit, and ventilated. Noise levels are considered low to moderate. Requirements:

    LEAD PROGRAM ASSISTANT EXPERIENCE, EDUCATION, AND LICENSURES:

    High School Diploma or equivalent. Current California Driver License and ability to be added to the company vehicle insurance policy required if working at Hope Gardens Family Center. Commercial license, a plus. Minimum 2 years of prior experience in a related field (social services, community relations, customer service, non-profits, etc.) performing similar duties.


    LEAD PROGRAM ASSISTANT KNOWLEDGE, SKILLS, AND ABILITIES:

    Ability to communicate effectively in both orally and in writing. Ability to manage time. Skilled in de-escalation techniques. Proficient knowledge in the implementation of social service programming. Proficient in Microsoft programs including Word, Excel and Outlook and the ability to learn proprietary computer programs. Must have excellent organization skills and a strong ability to prioritize tasks. Must have the ability to multi-task in a high-volume environment. Fluency in Spanish a plus. (Los Angeles location) Ability to conduct responsibilities without direct supervision.

    #ZR

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