Knowledge, Skills and Abilities
Proficient knowledge of phone systems, the 10 key calculator, facsimile processes, computers, copiers, scanners, Microsoft Outlook, Word and Excel.Language/Communication skills: must be able to read and interpret medical record documentation, and policy and procedures.The ability to work concurrently on multiple projects with varying priorities. Works well under pressure and within deadlines, and gives great attention to detail.Patient and Personal Service. Knowledge of principles and processes for providing patient and personal services. This includes patient needs assessment, meeting quality standards for services, and evaluation of patient satisfaction.Reading Comprehension. Understanding written sentences and paragraphs in work-related documents. The ability to read and understand information and ideas presented in writing/type.Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.Ability to work independently/self-motivated, highly organized.Time Management. Managing one’s own time and the time of others. Ability to be flexible with schedules and duties; including, willingness and ability to work overtime.Excellent judgment and creative problem solving skills. Self-reliant, good problem solver, results-oriented. Read LessPosition Summary
The Patient Compliance Specialist provides essential support to both patients and the clinical team,
ensuring a welcoming and efficient experience for all patients. This role encompasses a range of
responsibilities, including scheduling, patient interaction, and assisting with Durable Medical Equipment
(DME) management. Additionally, this position serves as a liaison between patients and providers,
managing patient compliance, scheduling, and administrative tasks related to equipment setup and
returns.
Responsibilities
Manage patient compliance efforts, guiding patients on how to use equipment and adhere totreatment plans.
Serve as the primary, professional point of contact for all patient interactions, including phonecalls, in-person visits, and email inquiries.
Greeting, check-in, and direct patients, ensuring all necessary paperwork and protocols arecompleted upon arrival.
Will serve as a backup to receptionist when necessary. Schedule clinic appointments, DME setups, mask fittings, and equipment checks based onpatient and provider needs.
Assist with DME setups, mask fittings, and equipment checks as required. Coordinate with providers on mutual patients, ensuring seamless communication regardingtreatment and equipment needs.
Prepare and manage pickup tickets for equipment returns, ensuring accurate records. Oversee patient payments, including collecting copays, fees for supplies, and other out-of-pocketexpenses.
Complete daily close of patient payments, ensuring accurate financial records. Organize and distribute mail and manage office supplies requisitions as needed. Voicemails must be cleared out and responded to DAILYKnowledge, Skills, and Abilities
Strong organizational skills with the ability to multitask, prioritize, and meet deadlines. Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and general computer applications. Excellent reading comprehension for interpreting patient and provider documents accurately. Exceptional interpersonal and communication skills, with a compassionate and professionaldemeanor when interacting with a diverse community of patients and staff.
A proactive, collaborative, and patient-centered approach to work.Qualifications
High School Diploma or GED equivalent. At least 1 year of administrative or healthcare-related experience, preferably in a clinical orpatient-facing setting.
Read LessPosition Summary
Serves patients by greeting, welcoming, and directing them appropriately; notifies company personnel of patient arrival; maintains security and telecommunications system. Provides general office support with a variety of clerical activities and related tasks. Responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.
Responsibilities
* Present a professional, welcoming first contact to all patients by phone, in person, and email.
* Answer inquiries about C2 Wellness when patients call or walk in for appointments.
* Direct patients to correct destination.
* Ensure knowledge of staff movements in and out of organization.
* Provide general administrative and clerical support for staff.
* Prepare correspondence and documents.
* Receive and sort mail and deliveries.
* Schedule appointments.
* Monitor and maintain office equipment.
* Control inventory relevant to reception area.
* Tidy and maintain the reception area.
Knowledge, Skills and Abilities
* The ability to work concurrently on multiple projects with varying priorities, works well under pressure and within deadlines and gives great attention to detail.
* Proficient knowledge of computers, Microsoft Outlook, Word and Excel.
* Reading Comprehension. Understanding written sentences and paragraphs in work-related documents. The ability to read and understand information and ideas presented in writing and type.
* Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
* Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
Qualifications
* High School Diploma or GED equivalent
* 1 year minimum administrative experience.
Read LessWe are seeking a Controller to become an integral part of our team! You will oversee financial activities and personnel as well as identify areas of improvement to increase efficiency.
Responsibilities:
Oversee and coordinate all financial activities and personnelSet controls and budgets to mitigate risk and increase return on investmentsStandardize and maintain a system of accounting records and techniquesConduct internal audits to assess financial statusEnsure compliance with federal and state regulationsServe as primary contact for external auditorsQualifications:
Previous experience in accounting management or other related fieldsStrong leadership qualitiesStrong analytical and critical thinking skillsExcellent written and verbal communication skillsDeadline and detail-oriented Read LessKey Responsibilities:
Accounting SupportAssist with accounts payable processing and invoice managementMaintain vendor records and W-9 documentationFinancial Analysis SupportCompile operational and financial data from sleep labs and DME operationsPrepare recurring KPI reportsTrack referral volume, sleep studies, PAP setups, and revenue metricsMaintain productivity and staffing reportsRevenue Cycle & DME ReportingAssist with payer reimbursement analysisSupport profitability analysis by service lineAdministrative SupportMaintain finance department files and documentationAssist special projects assigned by finance leadership Read Less
