About us: Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus technology powers top shows around the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique venues. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House. About the Role: We are looking for a hands-on Manager of AI Operations iterate based on data. Ensure all tooling meets security, privacy, and compliance standards. Requirements 3+ years of experience in technical operations, platform engineering, or a related field. Demonstrated experience building and deploying AI or LLM-based tooling in a production or company-wide context. Proficiency with at least one scripting language (Python, JavaScript/TypeScript preferred). Hands-on experience with AI APIs and platforms (OpenAI, Anthropic, Cohere, or similar). Strong understanding of prompt engineering, RAG pipelines, and AI workflow orchestration. Experience with no-code/low-code automation tools (Zapier, Make, n8n, etc.). Excellent communication skills — able to explain AI concepts to non-technical stakeholders. Preferred Qualifications: Experience at a B2B SaaS company, especially during a 50–300 person growth stage. Background in data engineering, DevOps, or internal developer tools. Exposure to enterprise security and compliance standards (SOC 2, GDPR). Working at Momentus: Surround yourself with highly motivated co-workers who encourage you to be your best each day. Momentus offers career opportunities in a collaborative, high-growth environment where you can make a direct impact on our product and customers. We offer competitive compensation plus high-quality benefits including: Insurance: Comprehensive medical, dental,
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