Employment Type: Full-Time, W-2
Compensation: $20–$25 per hour (based on experience)
Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies, pairing each person with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human.
Position OverviewUnderstood Care is seeking a detail-oriented and highly organized Contracting, Credentialing & Billing Specialist to support our provider operations. This role is critical in ensuring providers are properly contracted, credentialed, and reimbursed in a timely and accurate manner. The ideal candidate is proactive, organized, and comfortable managing multiple workflows simultaneously.
Key ResponsibilitiesContracting & Credentialing
Manage end-to-end provider contracting and credentialing processesPrepare, submit, and track credentialing applications with payersMaintain accurate and up-to-date provider records and documentationMonitor credentialing timelines and proactively follow up with payersSupport re-credentialing and ongoing compliance requirementsBilling Support
Assist with billing setup for newly credentialed providersSupport claim submission, tracking, and follow-up as neededIdentify and help resolve basic billing issues or discrepanciesCoordinate with internal teams to ensure accurate provider dataAdministrative & Compliance Support
Maintain organized documentation in internal systemsEnsure compliance with payer, state, and organizational requirementsCommunicate effectively with internal teams and external partnersQualifications2–5 years of experience in healthcare contracting, credentialing, licensing and billingFamiliarity with payer portals and credentialing processesStrong attention to detail and organizational skillsAbility to manage multiple deadlines in a fast-paced environmentExcellent written and verbal communication skillsExperience with healthcare administration systems is a plusWhat We OfferFull-time W-2 employmentCompetitive hourly pay ($20–$25/hour)Collaborative and supportive team environmentOpportunity to grow within a mission-driven healthcare organization Read LessEmployment Type: 3-Month Contract
Compensation: $20–$25 per hour (based on experience)
Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies. Each client is paired with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human.
Position OverviewUnderstood Care is seeking a detail-oriented and results-driven Billing and Collections Specialist for a 3-month contract. This role will focus primarily on billing operations, claims follow-up, and collections to ensure accurate and timely reimbursement. The ideal candidate is organized, proactive, and experienced in managing billing workflows and resolving outstanding balances efficiently.
Key ResponsibilitiesBilling & Claims Management
Submit and track claims accurately and in a timely manner
Monitor claim status and proactively follow up on unpaid or denied claims
Identify billing discrepancies and support resolution efforts
Ensure accurate documentation and compliance with payer requirements
Collections & Reimbursement
Manage accounts receivable and follow up on outstanding balances
Communicate with payers regarding claim status and payment issues
Support reconciliation of payments and remittance posting
Track and report on billing and collections progress as needed
Administrative Support
Maintain organized billing records and documentation
Collaborate with internal teams to ensure accurate provider and patient data
Support process improvements to strengthen billing workflows
Qualifications2–5 years of experience in healthcare billing and collections
Familiarity with payer portals and claims management processes
Strong attention to detail and organizational skills
Ability to manage multiple deadlines independently
Excellent written and verbal communication skills
Experience with healthcare administration systems is a plus
What We OfferCompetitive hourly pay ($20–$25/hour)
Fully remote opportunity
Collaborative and mission-driven team environment
Read Less