At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice. As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Major Responsibilities:
Provides clear, timely communication to the RN regarding observations and changes seen in patients.Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.Participates in the development and maintenance of a safe environment.Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients' height and weight.Performs EKG's, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to lab.Phlebotomy in certain locations.Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.Demonstrates sensitivity and responsiveness to patients' needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.Replenishes patient and unit supplies and equipment.Requests assistance from identified resources when more direction is needed.Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.Has the ability to precept new Patient Care Technicians.Standard Staffing Level Responsibilities:
Complies with established departmental policies, procedures, and objectives.Attends variety of meetings, conferences, seminars as required or directed.Demonstrates use of Quality Improvement in daily operations.Complies with all health and safety regulations and requirements.Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.Maintains, regular, reliable, and predictable attendance.Performs other similar and related duties as required or directed.Position Qualifications:
License/Certification/Education:Minimum of a high school education or GED.Basic Life Support certification within 30-days as a condition of employment.Experience/Skills:Ability to read, write and communicate in English in a clear and concise manner.Basic computer skills.Basic Medical Terminology knowledge.Must be able to remain calm when under stress or in emergency situations.Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
Read LessAt UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Supports the day-to-day clinical activities of the practice including patient care, communication, documentation, phlebotomy, coordination of tests and consultations, equipment maintenance, and adherence to safety and compliance protocols.
I. Major Responsibilities:
Prepare for patient visits by reviewing schedules, checking for test results, and ensuring exam rooms are stocked and clean.Escort patients to rooms, confirm visit reasons, document interviews, and assist with mobility as needed.Take and record vital signs accurately, alert providers of abnormal findings.Assist providers during exams, anticipate needs, and help maintain schedule flow.Perform clinical procedures as ordered, including but not limited to: EKG, spirometry, immunizations, throat cultures, phlebotomy, and dressing changes.Handle patient communications related to prescriptions, test results, and triage; follow up appropriately per protocol.Document all patient interactions and care activities in the EMR.Schedule and coordinate testing/consultations, providing written and verbal instructions to patients.Maintain and sanitize equipment, monitor inventory, rotate medications, and check temperature logs.Comply with OSHA, HIPAA, and internal policies; support infection control practices.Provide high-quality phlebotomy services and manage specimen handling and transport.Promote positive patient experiences and demonstrate professionalism in all interactions.Collaborate effectively with team members and support a positive, efficient workplace.Display initiative, adaptability, and use resources responsibly.All responsibilities are essential job functions.
II. Position Qualifications: License/Certification/Education: Required:
High School diploma or GEDGraduate of an accredited school of nursingCurrent Licensed Practical Nurse (LPN) licensePreferred:
Phlebotomy certification or equivalent experienceExperience/Skills: Required:
Basic clinical skills including vital signs, documentation, and communicationAbility to work collaboratively with providers and staffProficient with EMR systemsPreferred:
Six months of experience working as an LPNExperience in outpatient or physician office settingsAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
Read LessAt UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the direction of the appropriate licensed clinician, the Medical Assistant II (MA II) provides clinical care and performs clerical duties to support office/clinic functions. Will receive workplace education and training to assist providers and the healthcare team in the care of patients.
$3000 SIGN-ON BONUS
I. Major Responsibilities:
Escorts patients to examination rooms, take and record vital signs such as blood pressures, temperatures, height, weight, etc. Collects and documents patient health status, history, and documents and monitors patient progress following standard procedures.Performs EKG's, phlebotomy, Point of Care (POC) tests according to clinic/office standards.May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice.Assists in performing routine physical examination or clinical procedures.Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate.II. Position Qualifications:
License/Certification/Education:Required:High School Diploma or equivalent.Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire. If certification is not obtained within 3 months of hire, the employee may be terminated or employee may apply for another position for which they meet the minimum qualifications.Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.), must be obtained within 1 year from date of hire/transfer. If credentialing is not obtained within 1 year of hire/transfer, the employee will be terminated, or employee may apply for another position for which they meet the minimum qualifications. Senior Leadership in Ambulatory or Medical Group/Community Medical Group may grant an extended grace period for employees with extenuating circumstances, as appropriate.III. Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care office or clinic environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of medium demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
Medical Assistant II Required:
All of the above and must already have the Medical Assistant certification or registration prior to start date.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
Read LessAt UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice. As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
Major Responsibilities:
Provides clear, timely communication to the RN regarding observations and changes seen in patients.Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.Participates in the development and maintenance of a safe environment.Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients' height and weight.Performs EKG's, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels and prepares specimens for transport to lab.Phlebotomy in certain locations.Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.Demonstrates sensitivity and responsiveness to patients' needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.Replenishes patient and unit supplies and equipment.Requests assistance from identified resources when more direction is needed.Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.Has the ability to precept new Patient Care Technicians.Standard Staffing Level Responsibilities:
Complies with established departmental policies, procedures, and objectives.Attends variety of meetings, conferences, seminars as required or directed.Demonstrates use of Quality Improvement in daily operations.Complies with all health and safety regulations and requirements.Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.Maintains, regular, reliable, and predictable attendance.Performs other similar and related duties as required or directed.Position Qualifications:
License/Certification/Education: Required: Minimum of a high school education or GED. Basic Life Support certification within 30-days as a condition of employment.Experience/Skills: Required: Ability to read, write and communicate in English in a clear and concise manner. Basic computer skills. Basic Medical Terminology knowledge. Must be able to remain calm when under stress or in emergency situations.Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
Position requires work indoors in a patient care environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
Read LessExemption Status: Non-Exempt
Hiring Range: $20.60 - $32.82
Schedule Details: Sunday through Saturday
Scheduled Hours: 11pm-7am
Shift: 3 - Night Shift, 8 Hours (United States of America)
Hours: 24
Cost Center: 10010 - 1242 Newborn Nursery ICU
Union: SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a CaregiverAt UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services. The Patient Care Tech III (PCT III) brings an additional skill set to the table. PCTs that are performing unit secretary duties, telemetry monitoring, remote video monitoring, or are working in the Emergency Department, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay, and Harrington Telemetry Certified & Step-Down Unit are eligible for this level.
Major ResponsibilitiesProvides clear, timely communication to the RN regarding observations and changes seen in patients.Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.Participates in the development and maintenance of a safe environment.Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients' height and weight.Performs EKG's, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels, and prepares specimens for transport to lab.Phlebotomy in certain locations.Demonstrates sensitivity and responsiveness to patients' needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support. Clean up equipment and supplies following the treatment and/or procedure.Observes, measures, records oral food and fluid intake. Sets up full strength tube feeding solutions and refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., Foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.Answers telephone using appropriate telephone etiquette. Takes and relays messages. Utilizes intra-department communication systems, such as pagers and intercom.Replenishes patient and unit supplies and equipment.Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.Position QualificationsLicense/Certification/Education: Required: Minimum of a high school education or GED. Current Basic Life Support.
Experience/Skills: Required: Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience. Ability to read, write and communicate in English in a clear and concise manner. Medical Terminology. Computer skills. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients. Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed. Must be able to remain calm when under stress or in emergency situations.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. Responsible managers will review competencies with position incumbents.
Physical Demands and Environmental ConditionsPosition requires work indoors in a patient care environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
Read LessException Status: Non-Exempt
Hiring Range: $19.45 - $29.18
Schedule Details: Holidays - No Holidays Required, Monday through Friday
Scheduled Hours: Variable, 0800-1630, 0830-1700
Shift: 1 - Day Shift, 8 Hours (United States of America)
Cost Center: 24060 - 4088 Cancer Center
Union: SEIU - Service & Maintenance HealthAlliance Burbank
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a CaregiverAt UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Provides patient care by assisting with the implementation of care plans. Takes and records vital signs such as blood pressures, temperatures, height, weight, etc. Performs EKG's, assists physician and others with clinical procedures such as urine cultures, pregnancy tests, throat cultures, etc. Draws blood. Performs a variety of clerical functions to support office functions.
Major ResponsibilitiesProvides patient care. Assesses health status, implements care plans, documents interventions and evaluates patient progress following standard procedures.Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG's. Documents intake questions. Assists physician and others in clinical procedures as required or directed. Performs other basic clinical procedures such as venipuncture.Performs basic office laboratory procedures such as urinalysis, urine culture, pregnancy tests, throat cultures and related procedures. Draws blood as required or directed.Returns patient calls and documents in patient record as required or directed by the RN or physician.Obtains laboratory results. Ensures results are brought to the attention of the physicians and others as appropriate.Maintains records, reports, logs and other statistical information as required or directed.Performs a variety of clerical duties such as typing, filing, scheduling appointments, making phone call and related duties as required or directed.Maintains assigned departmental and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items.Meets established productivity standards.Facilitates and promotes the sharing of knowledge and content throughout departments.Position QualificationsLicense/Certification/Education: Required: Certification as a Medical Assistant is required within 6 months of hire and must be maintained.
Preferred: High School diploma or equivalent preferred, plus completion of accredited program in Medical Assisting at an accredited school.
Experience/Skills: Required: Knowledge of office and laboratory procedures required.
Preferred: Minimum of three years of relevant experience is preferred.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
Read LessAt UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients.
Major Responsibilities:
Provides clear, timely communication to the RN regarding observations and changes seen in patients.Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.Participates in the development and maintenance of a safe environment.Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.Takes and records vital signs (temperature, pulse, respiration, blood pressure and pulse oxymetry). Measures and records patients' weights and heights.Performs EKG's, Point of Care (POC) tests and bladder scanning.Collects, labels and prepares specimens for transport to lab.Performs other selected unit specific procedures, such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, helping to position patient, providing the patient with emotional support, and cleaning up equipment and supplies following the treatment and/or procedure.Observes, measures, records oral food and fluid intake. Refills tube feeding bags as directed. Empties and records output, as approved, from a variety of sources, e.g., foley catheter, ostomy appliances and drainage systems. Performs ostomy care on established ostomate patients as directed.Demonstrates sensitivity and responsiveness to patients' needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.Provides respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.Replenishes patient and unit supplies and equipment as needed.Requests assistance from identified resources when more direction is needed.Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to UMMHC e mails on a regular basis.Standard Staffing Level Responsibilities:
Complies with established departmental policies, procedures, and objectives.Attends variety of meetings, conferences, seminars as required or directed.Demonstrates use of Quality Improvement in daily operations.Complies with all health and safety regulations and requirements.Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.Maintains, regular, reliable, and predictable attendance.Performs other similar and related duties as required or directed.All responsibilities are essential job functions.
Position Qualifications:
License/Certification/Education:Required: Minimum of a high school education or GED. Current Basic Life Support certification within 30-days as a condition of employment.Experience/Skills:Required: Ability to read, write and communicate in English in a clear and concise manner. Basic computer skills. Basic Medical Terminology knowledge. Must be able to remain calm when under stress or in emergency situations.Physical Demands and Environmental Conditions:
Position requires work indoors in a patient care environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
Read LessAt UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Performs various medical assistant activities and related non-professional services necessary in caring for the personal needs and comforts of adolescent (15+ years), adult and/or geriatric patients while under the direct supervision of a Registered Nurse.
$3000 sign-on bonus
I. Major Responsibilities:
Escorts patients to examination rooms, take and record vital signs such as blood pressures, temperatures, height, weight, etc. Collects and documents patient health status, history, and documents and monitors patient progress following standard procedures.Performs EKG's, phlebotomy, Point of Care (POC) tests according to clinic/office standards.May prepare, document, and administer non-intravenous injections as directed or required by office/clinic, within scope of practice.Assists in performing routine physical examination or clinical procedures.Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate.II. Position Qualifications:
License/Certification/Education:Required:1. High School Diploma or equivalent.2. Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire. If certification is not obtained within 3 months of hire, the employee may be terminated or employee may apply for another position for which they meet the minimum qualifications.3. Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.), must be obtained within 1 year from date of hire/transfer. If credentialing is not obtained within 1 year of hire/transfer, the employee will be terminated, or employee may apply for another position for which they meet the minimum qualifications. The Senior Leadership for Ambulatory Services or Medical Group/Community Medical Group may grant an extended grace period for employees with extenuating circumstances, as appropriate.Medical Assistant II Required:All of the above and must already have the Medical Assistant certification or registration prior to start dateAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible. Read LessAt UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Performs a variety of duties involving the transportation of patients throughout the hospital. Assists nursing staff in the physical, lateral transfer of patients before and after patient transport. Collects and delivers items to and from areas including the Labs, Pharmacy, Radiology, Medical Records, S.P.D., Mail Room and patient care areas. Cleans, sanitizes and delivers beds and transport equipment; maintains job activity logs as required.
I. Major Responsibilities:
Escorts ambulatory patients. Transports patient by wheelchair, stretcher or bed. Prior to transport, verifies identification of all patients assigned by checking 2 identifiers and signing off on Safe Patient Transport Forms; notifies clinician if discrepancy on forms. To ensure patient comfort and safety during transport process, monitors and responds to basic patient needs before, during and after transport. Provides appropriate handoff communication when patient is delivered to receiving unit.Assists nursing staff and/or lift tech in moving and positioning of patients using various lift devices in preparation of patient for transport and returning patient to bed. Includes lateral transfer of patients on precaution status that requires Patient Transporter to use personal protection equipment and to follow infection control process per precaution isolation-type.Delivers stretchers, beds, cribs and wheelchairs as needed. Assists in deep-cleaning of all transport equipment on a biannual basis. Sanitizes transport vehicles and ancillary equipment between patient use.Transports patient specimens to and from the Lab, Pathology, and blood products to/from the Blood Bank in accordance with established infection control guidelines. Transports contaminated equipment to Sterile Processing within same infection control guidelines.Delivers other materials such as medical records, pharmaceuticals, X-ray films, sterile items, and miscellaneous reports and items as required.Checks E-cylinders (portable O2 tanks) for content; distributes/exchanges E-cylinders throughout the hospital.Interacts with a web-based dispatch system TDSS via alpha paging for job assignment; maintains individual Transporter Trip Log and other statistical records as required.May participate in Emergency Department triage transport assignment during disaster situations including CODE HELP, assist in transport of trauma patients and transport of deceased victims to the morgue. Guides and assists patients through decontamination unit.May assume the role of a dispatcher if trained and as directed.Standard Staffing Level Responsibilities:
Complies with established departmental policies, procedures and objectives.Attends variety of meetings, conferences, seminars as required or directed.Demonstrates use of Quality Improvement in daily operations.Complies with all health and safety regulations and requirements.Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.Maintains, regular, reliable, and predictable attendance.Performs other similar and related duties as required or directed.II. Position Qualifications:
License/Certification/Education: Required: High school diploma or equivalent.Experience/Skills: Required: Ability to read, write, speak and understand English. Good inter-personal skills and a customer service orientation to maintain a collaborative, patient focused effort between Patient Transportation and other hospital departments.Preferred: Basic Life Support (BLS) Certification within 6 months of hire. Six months' experience in a hospital environment.III. Physical Demands and Environmental Conditions:
Work is considered sedentary. Position requires work indoors in a normal office environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
Read LessAt UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients.
Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competencies outlined by the Nursing Professional Practice.
As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services.
I. Major Responsibilities:
Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.II. Position Qualifications: PCT I
License/Certification/Education: Required: 1. Minimum of a high school education or GED. 2. Basic Life Support certification within 30-days as a condition of employment.Experience/Skills: Required: 1. Ability to read, write and communicate in English in a clear and concise manner. 2. Basic computer skills 3. Basic Medical Terminology knowledge. 4. Must be able to remain calm when under stress or in emergency situationsII. Position Qualifications: PCT II
License/Certification/Education: Required: 1. Minimum of a high school education or GED. 2. Current Basic Life Support.Experience/Skills: Required: 1. Demonstrated competency attainment in the Patient Care Technician I level, work a minimum of 800 hours and at least 6 months as a PCT I. or 6 months of prior inpatient/outpatient direct patient care experience. 2. Ability to read, write and communicate in English in a clear and concise manner. 3. Medical Terminology. 4. Computer skills. 5. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients. 6. Must have proven problem-solving abilities for routine situations. 7. Must be able to remain calm when under stress or in emergency situations.III. Physical Demands and Environmental Conditions: Position requires work indoors in a patient care environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
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