Job Summary
We are seeking a detail-oriented Operations Coordinator to support asset management operations in Honolulu, Hawaii.
This full-time position is ideal for candidates with strong coordination, teamwork, and organizational skills who thrive in a fast-paced operations environment.
The Operations Coordinator will work closely with the Operations Manager, Program Manager, field technicians, customer service team, and external stakeholders to support daily activities, service coordination, and operation efficiency. This role requires flexibility, strong communication skills, and the ability to manage multiple responsibilities.
Key responsibilities include supporting asset tracking, coordinating field operations, assisting with service requests, maintaining documentation, and ensuring adherence to standard operating procedures (SOPs). Training will be provided to ensure compliance with company processes, systems, and documentation standards.
This position requires strict adherence to established SOPs and the ability to learn and apply operational procedures, systems, and compliance requirements. Candidates must successfully complete Department of Transportation Services Rail Trainings within the first 3 months of employment to gain required site access.
This is a full-time, salaried position based in Honolulu, HI. The ideal candidate is dependable, detail-oriented, and able to support a wide range of operations and asset management functions in a collaborative team environment.
The scope of this role would be broad based and include, but may not be limited to the following areas and responsibilities:
Essential Duties and Asset Management Task:
Ensure all assets are accounted for and properly documented in Maximo and/or other asset control systems or tools as requiredManage procurement of all part and consumables orders, office supplies, tools, etc.Manage special inventory projects such as periodic audits as directedAssist operations manager in providing asset management status reports on a weekly and monthly basisEnsure all part replacements are properly documented in required systemsValidate all physical inventory (part spares) and validate final numbers against MaximoManage all aspects of parts repair/replacement process, to include creating the RMA record, shipping to RMA, tracking repair, approvals of initial quote and PO, onboarding returned parts in Maximo and warehouse, and coordinating testing for certain parts Managing inventory in warehouse ensuring all parts are stored in the correct BIN location Monitor and track all part locationsEnsure asset data is up to date to support ad-hoc reporting requestsCoordinate part deliveries and requisitions as neededCard Media Management Tasks:
Coordinate card media deliveries and supply requests as neededMove, verify, and update card inventory as requiredSupport inventory reporting requirements as neededManage the printing, fulfillment and delivery for all custom card ordersPrint and add stickers to HOLO cards as neededQuality Assurance:
Provide quality assurance support for program software updates, marketing materials, documentation, and communications to ensure the overall quality for deliverablesSupport UAT (User Acceptance Test) level verification test plansManage and coordinate testing activitiesIdentify new areas within the program requiring additional quality assurance support and coordinate QA integrationStandard Operating Procedures (SOP):
Maintain existing SOPsManage the creation, review and approval of new required asset management SOPAssist other departments with SOP creation, review and approval as requiredMaintain master SOP list and SOP Tracker SpreadsheetAdministrative Duties:
Provide SharePoint administration to ensure all SharePoint sites are accessible, organized and maintainedMaintain the Asset Management department calendarProvide proofreading for all critical written communicationIf needed, manage all aspects of the primary Ulu HI-Tech HOLO office which includes but is not limited to ensuring secure access, ensuring a clean and orderly workspace, handling requests for office supplies, office workspaces, and office equipmentThe use of the company car to pick up supplies when requestedFacilitate scheduling and use of any common office areasAdministrative duties such as creating and modifying change approvals, Doc files, Excel sheets, PDFs and any other documents requestedOther duties as assignedRequired Qualifications:
Exceptionally detail oriented and organizedStrong documentation, editing and proofreading skillsExcellent interpersonal and oral communication skillsExcellent problem-solving skillsStrong ability to pivot direction based on shuffling and competing prioritiesAbility to successfully maintain and make progress on multiple assignments and ad-hoc requests simultaneouslyAptitude for basic software applications, specifically Microsoft OfficePreferred Qualifications:
An understanding of the key principles of inventory management, supply and demand management, etc.Ability to learn inventory and other systems such as Maximo, MIMS, and VASAExperience with productivity tools such as Microsoft Word, Excel, Outlook, SharePoint, TeamsAbility to work independently or in teamsEducation/Certifications:
Bachelor's degree or equivalent experience preferredRequirements:
Ability to work onsite and remotelyInfrequently requires lifting and moving of office supplies, furniture, equipment, and boxes weighing up to 25lbs(assistancewill be provided for heavy objects)Requires the ability to work at multiple locations in Hawaii and travel to those locations within the same dayA valid driver’s license with good driving record is requiredJob Type: Full-time
Schedule:
8 hour day shiftMonday to Friday 8:00am to 5:00pm Weekends as needed (rare)Ability to Relocate:
Honolulu, HI: Local residency required– Office is onsite in HonoluluNo relocation assistance provided, only local resident applications will be acceptedJob Summary
This position is a full-time hourly wage position located in Honolulu, Hawaii.
UHT provides technical systems and staffing solutions for a variety of clients across Hawai‘i, including public and private sector organizations. Our Field Technicians are part of a skilled team that supports mission-critical infrastructure and customer-facing technologies.
As a Field Technician, you will be part of a collaborative technical and mechanical skilled support team responsible for maintaining and servicing a wide range of equipment and systems deployed across UHT client sites. You will receive training and direction from the Asset Management department’s Field Operations and Maintenance team members to ensure service excellence.
Closely following established standard operating procedures (SOPs) is a primary duty. Classroom and extensive on-the-job training will be provided and required to ensure you’re able to succeed in meeting these standards. Completion of Department of Transportation Services Rail Training is required for site access and must be successfully completed during the first month of the probationary period.
The operation we service runs 7 days per week, 4 am to 10:30 pm, and may include certain holidays. We operate 8-hour shifts and an on-call triage and dispatch evenings and weekends to cover KPI’s during operational hours. On call hours may be paid as overtime once the technician is over 40 hours per week. Both the shift and on call schedule can be flexible as we make every accommodation to allow the technicians to select both the daily shift and the on call shift if our contractual service coverage is met. When there are schedule conflicts, shifts may be assigned as needed. Technicians may be required to fill in vacant shifts OR work overtime on short notice during any of our operating days and hours.
This role is ideal for individuals who thrive in a team-oriented environment, are detail-oriented, and are committed to delivering high-quality technical support. While initiative is encouraged, success in this role depends on collaboration and adherence to established procedures.
Key Responsibilities
Respond to service ticketseither remotely or onsiteand resolve issues within defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)Participate in training for all supported equipment and systems to ensure effective service deliveryMonitor device health and proactively address issues across various client-deployed technologies, including:Ticket Vending Machines (TVM’s) and Faregates (Rail Entrance Devices)Retail Sales Terminals (RSTMobile Devices)Customer Service Terminals (CSTComputers / Peripherals / Software)Perform troubleshooting, preventive maintenance, installation, technical and mechanical repair, and replacement of hardware and software at client locationsProvide IT desktop and network support to both internal UHT staff and external clientsSupport ticketing system workflows and documentation protocolsProvide client communication, attendoperationmeetings,and represent Field Operations and Maintenance interests as neededAssistwith revenue servicing tasks where applicableParticipate in rotating on-call schedules and be available for shift coverage or overtime as neededOther duties as assignedQualifications
Solid technical and mechanical background and skillsExcellenttroubleshooting,problem-solvingand follow-through skillsAbility to work independently and collaborativelyEffectiveinterpersonal, written, and oral communication skillsExperience with ticketing and project management systemsStrong documentation and organizational skillsAbility to work independently or with colleagues when required and maintain performance expectationsEducation/Certifications
High School Diploma (IT, CS or Engineering College Degree or In Progress Desirable) Technical or Mechanical Trade School or Community College Coursework DesirableMust have valid driver's licenseDesired Certifications
CompTIA A+Network+Security+Physical Requirements
Requires lifting and moving of office supplies, furniture, equipment, and boxes weighing up to 40lbsRequires the ability to work at multiple locations in Hawaii and travel to those locations within the same day
Note: The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
INFORMATION SYSTEMS ARCHITECT MID
Location: Quantico, VA - MCSC - Lester St - Woodbridge Team
Clearance: TS/SCI
Education Level: High School Diploma or General Equivalency Diploma (GED)
Years of Experience: 5
Salary Range: 115,000 - 125,000
Required Certification:
Must have a current DoD IAT Level II certification such as CompTIA Security+ certification. Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date.Job Description
Assist the Government Lead in daily tasks to ensure all systems have current Authorizations to Operate (ATOs). Facilitate Assessment and Authorization (A&A) for Information Systems to ensure data availability, integrity, authentication, confidentiality, and non-repudiation. Through A&A review processes, ensure security measures are implemented for communication systems and networks, and provide guidance to ensure systems and personnel adhere to established security standards and Governmental requirements for security on these systems.
Develop and execute security policies, plans, and procedures. Initiate creation of A&A packages to support receipt of Authorizations to Operate (ATOs), collaborate with Engineers to gather required information for A&A packages, and update A&A packages as required. Perform lifecycle maintenance of A&A packages ensuring ATOs do not expire without proper updates.
Update Department of the Navy (DON) Application and Database Management System (DADMS) and Department of Defense Information Technology Portfolio Repository – Department of the Navy (DITPR-DON). Submit Ports and Protocols with all supplemental documentation to DISA for approval. Submit tickets to initiate action from Headquarters Marine Corps (HQMC) Command, Control, Communications, and Computers (C4) Cybersecurity Division (CY) for approval and ensure appropriate action is taken by designated points of contact.
Assist with validation of A&A packages as required by the Government. Review and provide input for Operational Plans of Action and Milestones (POA&Ms) for submission to Action Officers. Conduct vulnerability scans using Assured Compliance Assessment Solution (ACAS) and assist Engineers in documenting system vulnerabilities.
Perform vulnerability management using Tenable SecurityCenter, Nessus, RedSeal, BigFix, Security Content Automation Protocol (SCAP) Compliance Checker (SCC), HP Fortify, other automated tools, and manual inspection techniques. Document vulnerabilities in the RSA Archer eGRC system and report vulnerability statistics. Apply experience with the Department of Defense Information Assurance Program (DIACAP) and Risk Management Framework (RMF).
Responsibilities
Assist the Government Lead with daily Assessment and Authorization (A&A) activities.Support lifecycle maintenance of A&A packages to ensure continuous Authorization to Operate (ATO) coverage.Develop, update, and maintain RMF and DIACAP documentation.Maintainaccuratesystem records in DADMS and DITPR-DON.Prepare and submit Ports and Protocols documentation to DISA.Submit and track cybersecurity action requests with HQMC C4 Cybersecurity Division (CY).Assistin validation and review of A&A packages.Review and provide input to Plans of Action and Milestones (POA&Ms).Conduct vulnerability assessments using ACAS and related tools.Document and track vulnerabilities in RSA ArchereGRC.Reportvulnerabilitymetrics and remediation status.Qualifications
Minimum offive(5) years of experience in Information Technology projects.Experience supporting DoD Assessment and Authorization (A&A) processes.Experience with Risk Management Framework (RMF) and DIACAP.Hands-on experience with ACAS vulnerability scanning.Experience using Tenable SecurityCenter, Nessus, RedSeal, BigFix, SCC, and HP Fortify.Experience documenting vulnerabilities and remediation actions in RSA ArchereGRC.Ability to coordinate cybersecurity activities with Government and engineering stakeholders.Education & Certifications
High School Diploma or General Equivalency Diploma (GED).CompTIA Security+ as required by DoD 8140 Cyber Workforce Qualification requirements.Preferred:Information Technology Infrastructure Library (ITIL) version 3 Foundation certification.Active Secret Security Clearance (T3 Investigation).Physical Requirements
May require lifting andmovingoffice supplies, furniture,equipmentand boxes weighing up to 25 lbs.May require the ability to work at multiple locations and travel nationally, as needed.The above information in this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
To apply, please email a cover letter and your resume to HR@uluhitech.com.
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